Global Mobility Risk Management Strategy and Duty of Care Framework The client With interests in high risk and developing countries this large producer and exporter of coal, headquartered in Sydney, approached DBS to assist them establish a robust global mobility risk and duty of care framework. The key driver of the project being to ensure both the assignee and the organisation was at all times fully prepared for each assignment and well equipped to respond swiftly and responsibly to any challenges, threats or security risks that may exist during the life of an assignment. The brief To educate and build internal staff awareness of all core global mobility elements, their relevance to a particular assignment and how to proactively and efficiently navigate through the potential risk areas of the relocation process. To introduce structured and pragmatic processes essential to sustain a fully integrated model for managing a global mobile workforce. It was imperative that the solution embrace all duty of care responsibilities, heighten cultural awareness, be aligned to relevant internal policies, standards, protocols and operating procedures whilst drawing particular attention to the organisation’s Code of Conduct policy for Bribery Fraud and Corruption and the need to remain compliant in all new locations. DBS International’s solution To design the strategic framework, DBS addressed 6 key areas: Policy alignment Clarity of roles and responsibilities, internal and external Process re-engineering Vendor process integration Tracking & reporting requirements Training and development initiatives. A review was undertaken to identify the primary host country risks and these were ranked accordingly, commensurate to the level of potential risk. Simultaneously, an analysis of the client’s current global mobility practices was undertaken to determine current state readiness and areas of change necessary in order to achieve the desired future state objectives. This analysis targeted step by step activities which needed to be taken to achieve a fully integrated and compliant operating model. THE OUTCOME Developed a comprehensive and fully integrated global mobility framework and risk management strategy including processes and procedures that effectively communicated both employee and company alerts to potential risks and how to respond when they arise. Re-engineered process maps documenting actions and responsibilities for each stakeholder group to achieve workflow efficiencies and better manage risk and compliance obligations. Creation of supporting host country specific policies and procedures (eg. Travel Security Policy) to facilitate the effective cascading of group-wide strategy and principles into customised and relevant on the ground practices. Devised a concept model for an online self- learning solution to assist the client raise internal awareness surrounding code of conduct obligations and the potential areas of concern or risk in the new location.
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