Ageing and Belonging: Enjoy the Journey

Ageing and Belonging:
Enjoy the Journey
Partners in Culturally Appropriate Care
2015 Forum
15 May 2015
Rydges South Bank Brisbane
Partners in Culturally Appropriate Care 2015 Forum
Ageing and Belonging: Enjoy the Journey
Ageing and belonging is a journey that we all share. Human beings need to
belong. We belong to a family, to a circle of friends, to a workplace, etc. As
social creatures, we share our journey with others.
For older people from culturally and linguistically diverse (CALD) backgrounds and their carers aging
in Australia may raise some unique challenges. For example, what are our cultural attitudes and
traditions towards aging and belonging? How do these attitudes and traditions inform our private
thoughts and workplace policies towards inclusiveness, including things such as gender and sexual
differences? How can we best support older people in our care? This event will try to answer these
questions by providing us with the opportunity of being together and sharing our knowledge and
On behalf of Diversicare and the Partners in Culturally Appropriate Care QLD, we are delighted to
welcome you to the Ageing and Belonging: Enjoy the Journey Forum. We truly hope to inspire all
attendees to enjoy their journey and to make a difference in the lives of older people in Australia.
Vivienne McDonald
General Manager
Partners in Culturally Appropriate Care (PICAC) aims to equip aged care services to deliver culturally
appropriate care to older people from culturally and linguistically diverse (CALD) communities and to ensure
the special needs of older people from culturally and linguistically diverse communities are identified
and addressed.
PICAC provides FREE cultural competency training, information, advice, resources and support on culturally
and linguistically diverse issues to aged care service providers.
For more information, visit
PICAC Team Leader—Statewide [email protected] Mob: 0407 589 675
PICAC Project Officer [email protected]
PICAC Project Officer [email protected]
07 3343 7499
Address: PO Box 409, MT GRAVATT. QLD 4122
This event is brought to you with the appreciation of funding received from the Australian Government.
Diversicare is a division of The Ethic Communities
Council of Queensland Limited
The Ethnic Communities Council of Queensland Limited
is funded by the Australian Government
Forum Information
Attendance at the PICAC Forum is at no cost to delegates however online registration is essential. To register click the link:
On completion of registration, a tax invoice will automatically be emailed to you. As this event is at no cost to delegates, please
accept this tax invoice as your confirmation of registration. Closing date for registrations is COB TUESDAY, 5 MAY.
On arrival at the Forum venue, please see the registration and information desk. You will receive a delegate satchel and name
badge. Diversicare staff will be able to assist with any queries you may have throughout the day.
A limited number of rooms are available at the venue, Rydges South Bank, Brisbane. Suggestions for accommodation within the
area are: Riverside Hotel, South Bank
The Point Brisbane
Mantra South Bank
Central Hillcrest Apartments
Brisbane CBD
accommodation suggestions are: Conrad Treasury Casino & Hotel Stamford Plaza Brisbane
Quay West Suites Brisbane
Hilton Brisbane
Rydges Hotel is situated on the corner of Glenelg and Grey Streets, South Bank, Brisbane. Refer to map below for its location
together with parking and other facilities. Disabled access is available. See floor plan below for access and amenities.
There is no available parking at the venue. There is very limited street parking for a maximum of 2 hours for a fee.
Recommend—Riverside Car Park (also known as Performing Arts Car Park);
Brisbane Convention & Exhibition Centre—access via Melbourne Street, Merivale Street and Glenelg Street. Stanley Street
Plaza access via Little Stanley Street or Tribune Street. Please refer to map below.
public transport
To view Brisbane’s public transport network visit the Translink site click on “travel information” for bus,
train, ferry/City Cat information. South Brisbane Railway Station and South Bank Railway & Bus Stations are within walking
distance of the venue. Please refer to map below.
All catering for the Forum will be provided by the venue—see floor plan below. All dietary requirements eg vegan, vegetarian,
halal, allergies such as dairy free, wheat free, can be catered for. Confirmation of your requirements must be completed on
the registration form.
1. Product
Display and
catering space
Rydges South Bank
Brisbane Convention & Exhibition Centre
Stanley Street Plaza
Riverside Car Park (also known as Performing Arts Car Park)
shown as Qld Cultural Centre
5. South Brisbane Railway Station & South East Busway
2. Forum
Display Foyer
Registration and Information Desk
The registration and information desk will be placed at the entrance to the foyer.
We encourage you to browse through the various displays exhibited in the Display Foyer for the day and take the opportunity
to have a chat and see how your organisation can benefit from the available services and products.
PEPA (Program of Experience in the Palliative Approach) - Palliative Care Education
The Program aims to further improve the skill and confidence of the generalist health workforce to work with people with
palliative care needs and provide opportunities to ensure palliative care providers across the continuum are aware of, and
provide culturally appropriate palliative care and end of life support including care preferences, spiritual requirements and
bereavement expression. PEPA offers: supervised clinical placements in specialist palliative care services (community and
inpatient); integration of learning into practice; post-placement support; tailored workshops. PEPA placements and palliative
approach workshops are offered free of charge.
Golden Carers
Golden Carers provides support and inspiration to Recreation Therapists, Leisure & Health professionals, Aged Care Activity
Assistants & caregivers at home—save time with wonderful and meaningful recreation therapy ideas that make your job easier
by joining Golden Carers for an annual fee for unlimited access to our website.
Continence Foundation of Australia—QLD Branch
The Continence Foundation of Australia is the peak body for continence promotion, management and advocacy. Its main aims
are to: raise community awareness about bladder and bowel health and the prevention of incontinence; educate people about
treatment and management options for incontinence; encourage people with bladder or bowel control problems to seek
professional help—no matter how small the problem may be—advocate for the development of accessible continence services
across Australia, and facilitate and/or fund continence-related research.
Diversicare is the community aged-care division of the Ethnic Communities Council of Queensland (ECCQ) and is the host of the
Partners in Culturally Appropriate Care (PICAC) program funded by the Federal Department of Social Services. Diversicare
provides direct care services to older people from different cultural and linguistic backgrounds and provides support services to
other Queensland based service providers through the Community Care Multicultural Advisory Service (MAS), Community
Visitor Scheme (CVS), Multicultural Healthy Lifestyle Project (MHLP) and PICAC programs.
IWAQ (Islamic Women’s Association of Queensland)
The Islamic Women’s Association of Queensland (IWAQ) is a not for profit community organisation providing a wide range of
services to assist people from mainstream and culturally, linguistically & religiously diverse backgrounds. IWAQ was formed in
1991 and became incorporated in 1992. While the demand for IWAQ services started with the Muslim women and their
families, IWAQ has become an organisation that caters for the needs of a wide section of the Australian community extending
from Europe to the Asia Pacific. IWAQ has through research and hard-work diversified its services to include settlement, aged
care, disability and respite.
OzPol Community Care Association
OzPol Community Care Association Inc. is a dynamic and progressive aged care not for profit business. The organisation was
founded in 1997 by a Brisbane local, our President, Ms Irene Biedak. Initially, OzPol was established to meet the needs of the
Polish community; Ms Biedak recognised a need for providing culturally appropriate care. However, with time, Ms Biedak
recognised there was a need for service provision throughout the entire community. Currently OzPol provides comprehensive
and integrated home care services in Brisbane North, Brisbane South, Logan, Gold Coast and Sunshine Coast regions of
Queensland. OzPol also provides family caregivers with respite care—in home or at OzPol Villa as well as numerous other
services including social support programs and activities.
MultiLink (MultiLink Community Services)
MultiLink began in 1989 when a group of overseas-born residents of Logan City realised a need for services to assist migrants
and refugees. Known at the time as Logan City Migrant Neighbourhood Centre, English classes, playgroups and the provision of
information were the first activities conducted by Centre volunteers. Some of the programs we currently help people with are:
Integrated Migrant and Cultural Services (IMACS); Settlement Support Services; Language Support Services; Home & Holiday
Care; Aged, Disability and Social Care (ADASC); Child, Youth & Family Services; Grow it. Eat it. Live it.
Doreen Wendt-Weir
Over seventy does not mean the end of your sex life! Learn what the old folk are getting up to, how to cope with a few
problems, the expectations of old age. Author Doreen Wendt-Weir will be available to sign books during the Ageing and
Belonging: Enjoy the Journey Forum.
Forum Program
Tea, Coffee
Conference Welcome
Vivienne McDonald, General Manager, Diversicare
Conference Welcome and
Jonathan Sri, Master of Ceremonies
Welcome to Country
Welcome by Department of Social Senator Concetta Fierravati-Wells (invited)
Speaker 1
Paul Norton
Suicide and Ageing, the importance of belonging
Speaker 2
Jaklina Michael and Thana Roysmith
A person-centred & difference-oriented model.
An evaluation of Diversity Education delivered to
community aged care workers in Qld & Vic.
Morning Tea
Speaker 3
Emily Steel
Cognitive accessibility: enabling the use of mainstream
and assistive technologies and products for everyone
11.40am—12.00noon Speaker 4
Doreen Wendt-Weir
Author of Sex in your Seventies
Speaker 5
Dr Michael Bauer
Sexuality: does it belong to aged care?
Speaker 6
Martina Baumer
The impact of natural disaster in CALD communities
Speaker 7
Cecilia Milani
Creating a great place to work
Afternoon Tea
Speaker 8
Ricki Menzies
LGBTI Ageing
Vivienne McDonald
Keynote Speaker Biographies
Presentations of Keynote Speakers may be available on Diversicare’s website after this event.
Paul Norton
Paul had a background in management and business development in his native Ireland prior to going into private business in
Australia. After a number of years with Lifeline as a volunteer and as a supervisor on call, Paul was asked to develop a training
function within Lifeline Brisbane, then part of Lifeline Community Care Queensland, now UnitingCare Community —UCC.
During his time as the State Training Services Manager, Paul was responsible for sourcing, developing and delivering a wide
range of training products and services. In 2012 Paul completed a Graduate Certificate in Suicide Prevention Studies at Griffith
University, followed by a Master of Suicidology Degree, completed in 2013, where he received a Griffith Award for academic
excellence. Currently, Paul is writing a thesis on the development and evaluation of suicide gatekeeper training within the
postgraduate Master of Suicidology Honours program at the Australian Institute of Suicide Prevention Studies (AISRAP), a
World Health Organisation centre of excellence, based at Griffith University in Brisbane.
Jaklina Michael
Jaklina Michael is a professional educator and public health professional. She has extensive experience in aged care, equity
standards and diversity from a population and public health perspective and is the author of the Diversity Conceptual Model.
Jaklina is an equity advocate who continually looks for opportunities to influence the improvement of health and aged care
policy and practice to benefit individuals and population groups disadvantaged by their diversity. Jaklina’s role at RDNS (Royal
District Nursing Service) is Diversity Manager: working to provide options and solutions to the organisation to ensure that
systems and services are equitable and accessible to all people. RDNS provides a range of nursing and aged care services
across Australia, New Zealand and China.
Emily Steel
Emily is an occupational therapist and academic. As a clinician and manager, Emily worked for federal, state and local governments, not-for-profit, and private organisations in Australia, Wales and England. Her teaching and supervision interests are in
the translation of legislation and policies to health and disability services, focusing on occupational justice, equitable access,
and quality improvement. Emily’s research interests include assistive technology, disability policy and service delivery, design
for accessibility and usability, and public health.
Doreen Wendt-Weir
From a tiny country school at Logan Village, to the Brisbane Girls’ Grammar School where she was studying when the war
intervened in 1943, Doreen went on to become a trained nurse. Marriage and four children followed. In 1993, she established
an art gallery of her own work on Tamborine Mountain, which she successfully ran for nearly ten years. When she was 71
years old, Doreen won entry to Griffith University, where she obtained her BA, majoring in Creative Writing and Indigenous
Studies, and a BA (Honours) degree. During her time at university, she completed a dissertation on The German Immigration to
the Logan District, Particularly from The Point of View of Women, and went on to write and publish Barefoot in Logan Village
and afterwards, her most acclaimed book, Sex in your Seventies. Her most recent publication is Knee Deep in Logan Village.
Dr Michael Bauer
Dr Michael Bauer is a senior researcher at the Australian Centre for Evidence Based Aged Care at La Trobe University,
Melbourne, where his work is aimed at improving the quality of life for people living in the residential aged care setting.
Michael has published and spoken widely on the topic of sexuality which is still on the margins of the policy and training
Keynote Speaker Biographies (cont.)
landscape for most aged care service providers where many struggle to deal with expressions of sexuality, particularly when
dementia is involved. In 2014 Michael published and disseminated Sexuality Assessment Tool to assist facilities to become
more sexuality ‘friendly’.
Martina Baumer
Martina is a PhD candidate with the School of Sociology at the University of Queensland. Martina has a background in nursing
in her native Austria. After migrating to Australia, Martina started a career in education and is now doing a PhD focused on the
impact of cultural diversity in times of natural disaster.
Cecilia Milani
Cecilia is the Manager of the Partners in Culturally Appropriate Care (PICAC NSW & ACT) at the Multicultural Communities
Council of Illawarra (MCCI), a not-for-profit organisation in NSW. Cecilia holds a Diploma in HR, a Bachelor of Business in HR
and is currently completing her Master of Business Administration (MBA). She has over 20 years’ experience in HR, having
worked across various industry sectors including banking, heavy industry, university education and mining. She has been
involved in a number of change management initiatives and business transformations, driven by external factors, such as the
deregulation of the banking sector and the mining boom.
Ricki Menzies
Ricki designs and delivers professional development training to the health and community sector on LGBTI awareness and
inclusivity. Her passion for the health of the LGBTI community was ignited when she came out in 2001. Prior to becoming the
Training and Development Coordinator in the Healthy Communities program at the QLD AIDS Council (QuAC), Ricki worked as
a trainer for QuIHN delivering education on sexual health, BBV and drugs, a sexuality educator for FPQ and a student health
promotion officer at Gympie Women’s Health. She is currently completing her Masters in Sexology at Curtin University in WA.
Sen. Concetta Fierravati-Wells
Concetta Fierravati-Wells was born in Wollongong, New South Wales, the daughter of Italian migrants. She became a senator
for New South Wales in 2005. Currently, Senator Fierravanti-Wells is the Parliamentary Secretary to the Minister for Social
Services, with special responsibility for Multicultural Affairs and Settlement Services. For 25 years prior to entering the Senate,
Concetta was actively involved in a wide range of community activities. At age 23, she commenced her community activities as
a founding board director of a nursing home in Wollongong. She was also involved with organisations such as Zonta
International and fundraising activities with Red Cross and Co.As.It. She also served for four years on the Board of Father Chris
Riley’s Youth off the Streets, including two years as its Chairman.
Jonathan Sri (Master of Ceremonies)
Jonathan is a writer, community worker and musician with a keen interest in cross cultural issues. He holds a Bachelor of Law
(Honours) and a Bachelor of Arts from the University of Queensland. Jonathan has worked as a cross-cultural mediation
facilitator in remote Aboriginal communities, as a legal clerk in a commercial law firm, a documentation writer in a software
development company, as a tutor and he is also a radio announcer and news reader with 4ZZZ 102.1FM.