Application Process
ドコモマネートランスファー操作ガイド
（英語版）
STEP1
Apply
STEP2
Deposit
STEP3
Make a Remittance
Via
Web
Via
Mail
With DOCOMO mobile phone, smartphone or PC
Quick, convenient and reasonable way to send money
Free Monthly Charge
It’s a service that enables you to send remittances in local currency or U.S. dollars from your
DOCOMO mobile phone to bank accounts, or service counters of affiliated beneficiary financial
institutions in 21 countries and regions* around the world.
Only JPY 1,000 per
transaction
Very reasonable transfer fee across
the board.
↑
Transfer fee
A Bank
2
Send money anytime,
anywhere
Available from anywhere in Japan every day,
including weekends & holidays.
(3 to 6 a.m. excluded)
At home
You will open your
docomo Kouza.
(Open for free: First-time
only)
Deposit funds into your
docomo Kouza either
through a convenient
store or through a bank
(Pay-easy).
Each Transfer:JPY 1,000 (tax-free)
What is “docomo Money Transfer”?
1
Registration will begin
when applying either
through the website or
postal mail.
(Free registration:
First-time only)
While travelling
3
STEP1
Those who will be using the service for the first time will apply for registration.
Via Web
■STEP1
Follow the on-screen
instructions and fill the
necessary information
to complete the
application.
No need to fill out an application form for
each transfer.
From the second time,you can transfer money
easily using the history.
B Bank
Via Mail
C Bank
■STEP1
Apply by clicking on
[Applying for
Registration (Via Mail)]
Enter your Network PIN*4*5 and
proceed to the application form.
*Destination Countries & Regions
USA (including Alaska, Guam, Saipan, and Hawaii), Canada, South Korea, China, Hong Kong, India, Indonesia, Nepal, Bangladesh, Philippines, Vietnam, Malaysia,
Australia, New Zealand, UK, Switzerland, Brazil
Proceed to the application
page when you click on
[Apply] on the Top Page:
http://dmt.docomokouza.jp/
english/
Conditions of Use / Service Overview
How to Open docomo Kouza (First-time only)
Target User
●FOMA/Xi “crossy” *1 ●i-mode/sp-mode subscriber ●Name of Individual ●Over 20 years old
Remittance
Limits *2
¥500,000 per month ¥450,000 per day (Including transaction fee)
*Minimum remittance: ¥3,000/transaction (Including transaction fee)
*In the case where transfer limits are prescribed by each eligible country and region, these limits will take priority.
FX Rates
Exchange rate of ¥1 against USD: Adding 0.9% interest to the currency exchange rate updated at around 10 a.m. by Mizuho bank (TTS)
on the day of transfer request (the previous business day if the day of transfer request is not a business day of the beneficiary financial
institution) applies as the exchange rate. Exchange rate of ¥1 against local currency of beneficiary country: Based on the above
yen-dollar rate and the rate presented by beneficiary financial institutions of each country, the exchange rate of USD against the local
currency will be determined between 10 a.m. to 11 a.m. by the commissioned company. This cross rate applies as the exchange rate.
How to Receive
①Receive via deposit into Beneficiary Financial Institution Account ②Receive cash at a service counter
③Receive via Smart Money *3 (Only Philippines)
Receiving Currencies
Local currency of the destination or U.S. dollars (depends on the beneficiary financial institution)
Other
・A prior written application is required・Application reviews are based on predefined stipulation of DOCOMO.
・This service must not have been cancelled in the same month.・docomo Kouza usage restriction settings are enabled.
・This service cannot be registered to multiple lines under the same name.
・Remittances to joint accounts and corporation accounts are not possible.
・Not available with a 2in1 B number or a Multi number additional number.
・Your network PIN is required to use this service.
・When receiving a remittance at a service counter, the remittance will be returned if it is not received within 15 days.
*1 Some billing plans such as data communications dedicated plans cannot be used. *2 The remittance limit is subject to chang.
*3 Smart Money is an electronic money service that is provided by Smart Communications, Inc., a mobile operator in the Philippines.
At a receiving beneficiary
financial institution,
funds can either be
deposited into an account
or received as cash at the
service counter.
Application (First-time only)
Easy transfers using
your mobile phone
→Remittance amount
Use your mobile phone to
enter the payee’s details
such as remittance
amount and finalize the
transaction. The amount
will be withdrawn from
your docomo Kouza and
the remittance will be
made.
■STEP2
Once confirmed by
DOCOMO, registration
of the service is
completed. An SMS
(Message R) will be
sent.
■STEP3
Later date, this guide
will be delivered by
post.
■STEP2
Receive the Registration
form, enter the necessary
details and return the
form along with a copy
of your identification
document.
■STEP3
Once confirmed by
DOCOMO, registration
of the service is
completed. An SMS
(Message R) will be
sent.
Opening a docomo Kouza
Choose one
Proceed to the menu page when
you click on [Login] on the Top Page:
http://dmt.docomokouza.jp/
english/
Enter your network PIN
and select "Next". Select
“Internet Banking" or
"Convenience Store".
Select "To Agreement
Page".
Read and agree to
precautions and usage
regulations and then press
"I agree".
Your docomo Kouza is
now opened.
*4 There may be cases where the [Network PIN] input screen appears in a different order depending on what you use.
Please login with your docomo ID. If the Two-Step authentication screen is shown, please input the Security Code which will be sent via SMS to your subscribed phone.
*5 If you have forgotten your network PIN, you will need to set a new one at a DOCOMO shop. The network PIN will be set after verification of your driver's license or other forms of ID.
STEP2
Deposit
STEP3
Deposit the remittance amount and transfer fee into your docomo Kouza.
You can deposit money into your docomo Kouza in two ways: through a bank (Pay-easy) and through a Convenience store.
.
Make a Remittance
Make a remittance order in local currency or U.S. dollars from your DOCOMO mobile phone to bank accounts,
service counters or affiliated beneficiary financial institutions.
Via Convenience Store
Deposit Money into Your docomo Kouza at the service counter. *Only after performing a deposit registration.
Enter your network PIN.
Proceed to the menu page when
you click on [Login] on the Top Page:
http://dmt.docomokouza.jp/english/
Proceed to the menu page when
you click on [Login] on the Top Page:
http://dmt.docomokouza.jp/english/
Enter your network PIN.
Enter the amount you wish to
deposit.
Select "Convenience Store".
Confirm the deposit amount
and other information.
Confirm the deposit amount and
select the deposit destination.
Show the payment barcode to
the counter or use the receipt
number from a multimedia
machine at a convenient store to
deposit into your docomo
Kouza.
SEVEN-ELEVEN
LAWSON
MINI STOP
CircleK sunkus
Daily YAMAZAKI
YAMAZAKI daily store
You may confirm how to deposit funds via convenience stores via the URL below or the QR Code.
http://dmt.docomokouza.jp/english/usage/cvs/
At Bank (Pay-easy) (Mobile Banking, Internet Banking & ATM)
Pay-easy is a service that enable you to deposit money into your docomo Kouza and to make payment for fees
including taxes and utility bills through Mobile Banking,Internet Banking and an ATM.
With the service,there is no need to stand in line at a bank or a service counter at a convenience store.
Please refer to the URL below for financial institutions that offer Pay-easy services.
http://www.pay-easy.jp/where/index.html
Seicomart
Enter your Network PIN, read
and agree to precautions and
terms of use.
Then select "I agree".
[Note]
The input format for
the bank account
number varies for each
destination. For more
details, please check
the Restrictions &
Notices below.
Agree to the payment terms of
convenience store.
【Convenience Stores where you can deposit money into your docomo Kouza】
FamilyMart
Select [Make a Remittance]
Select the country of the
beneficiary and the receiving
method.
Select the beneficiary financial
institution.
After selecting [Next],
confirm all details and select [Remittance Instruction].
When the next screen shows the completion of the remittance registration, this process is complete.
You will receive Message R, an automatic email service, for the completion of the registration.
【For bank deposits】
・Inform the beneficiary that the remittance has been made.
【For cash pickup】
・Please notify the beneficiary of the password required in order to receive the funds at a service counter of the specified financial institution.
The beneficiary should present their identification documents along with the password at the counter.
・The password can be found on the screen that shows the completion of the remittance registration, or the overseas remittance history screen.
Precautions / Inquiries
● Only the line subscriber can apply. ● Only the phone number of the mobile phone from which the application form was requested can be registered. ● JPY 1,000 (tax-free) will be charged to the remitter for each remittance. ● Fees are also charged for
the FOMA/Xi subscription required to use docomo Money Transfer (including, but not limited to packet communications charges). ● The minimum remittance amount is JPY 3,000 (including the transaction fee). ● If docomo Kouza usage restriction
settings are enabled, docomo Money Transfer cannot be used. Pages relating to remittances cannot be accessed if Access Restriction Service (i-mode Filter, Kids' i-mode Filter, or Web Filter) is used (except when the viewing of the site has been permitted
through the Access Restriction Customizer function). Access to pages relating to remittances cannot be restricted by sp-mode Filter Service. Please apply for service usage restriction of docomo Kouza at a docomo Shop or Information Center if you wish not
to make remittances. ● Pages relating to remittances cannot be accessed during international roaming. ● Access to the site may also be possible during international roaming as a result of enabling use via Wi-Fi but this service can only be used in Japan
and is not available overseas. ● Click here to check the countries to which remittances are possible and the remittance limits, beneficiary financial institutions, and available remittance/receiving methods for each country. ● The remittance limits are shown
on the remittance instructions screen of the docomo Money Transfer i-mode/sp-mode site. ● If the limits shown on this website differ from those shown on the remittance instructions screen of the docomo Money Transfer i-mode/sp-mode site, priority
shall be given to the ones on the remittance instructions screen of the docomo Money Transfer i-mode/sp-mode site. ● Please check the currency exchange rate on the remittance instruction screen after logging into Overseas Remittance on the docomo
Money Transfer i-mode/sp-mode website. Note that for currencies other than US dollars, the amount displayed on the remittance instruction screen is calculated from the exchange rate at the time remittance instructions are made, and is a reference only.
This amount may differ from the actual amount receivable. ● To remit money, various information is required, including the recipient's name, address, date of birth, telephone number, bank (payment agent) name, branch name, and account number (for
remittance to an account). Please be sure to check these details before making remittance instructions. ● Remittances to joint accounts and corporation accounts are not possible. ● When remitting funds with "Account Acceptance" to a non-resident of
the receiving country, be sure to enter the address and telephone number of the location (hotel etc.) where the recipient can be contacted (as the recipient's address and phone number). ● Once remittance instructions are complete, the remittance cannot
be cancelled. ● When the remittance is to be received at the counter, the recipient will need to take the "password" issued when remittance instructions are complete and an identification document to the bank counter to receive the funds. The remitter
must inform the recipient of the "password" at their own discretion. Be sure to keep the "password" secret from other people. ● If you make a mistake in the remittance instructions, or the recipient fails to receive the funds (including cases where the
acceptance period expires), please understand that transaction fee will not be refunded. ● When the remittance is to be received at the counter, if the funds are not received within 14 days from the day following completion of remittance instructions, the
remittance will result in "receipt failure", and the funds will be refunded to your docomo Kouza after the transaction fee and fees charged by the receiving bank to return the funds are deducted. ● With regards to your remittance instructions, DOCOMO is
unable to confirm the conditions of receiving. The recipient should contact the receiving financial institution. ● If Overseas Remittance History shows "receipt failure", it may be due to an error in the account name or number (if remitted to an account),
expiration of the receipt acceptance period (if remitted to a counter), etc. Please contact the docomo Information Center (0120-005-250) for details. ● Due to legal restrictions, measures by government or public bodies, war, accident, payment agent's
circumstances and so forth, we are not able to provide service in some cases. The remittance will be cancelled and the funds will be refunded to your docomo Kouza if receipt of remittance instructions has been finalized but it is found that one of the above
cases applies. ● Remittances are carried out via systems managed by DOCOMO contractors and can be received at financial institutions with affiliations to those contractors. Only customer information necessary for remittance processing will be provided to
contractors and affiliated financial institutions. ● DOCOMO can only accept instructions to remit money where the remittance is limited to the following purposes. Under no circumstances will DOCOMO remit funds when approval, authorization,
notification, registration, etc. are required by laws etc. related to foreign currency exchange or international trade. (1) Family support (2) Education expenses for non-residents (3) Medical expenses for medical tourism (4) Medical expenses for residents (5)
Gift etc. (6) Travel expenses (7) Investment etc. ● We will not accept any remittance which relate to "activities which may contribute to nuclear related operations by North Korea", "activities which may contribute to nuclear activities by Iran" and "activities
which may contribute to the supply of large-sized conventional weapons to Iran". ● DOCOMO will not approve or recommend this service as a method of payment for any specific websites.
docomo Information Center
＊9 a.m. to 8 p.m. (365 days a year)
151
For deposits through a bank (Pay-easy), please check the URL below or the QR code.
●From DOCOMO mobile phones
http://dmt.docomokouza.jp/english/usage/#ui-id-2
●From landline and mobile phones
(toll free, in japanese only) ＊Can only be called from DOCOMO mobile phones.
0120-005-250 (Available languages: English, Portuguese, Chinese, and Spanish)
＊May not be accessible from some IP phones.
Please visit the docomo Money Transfer website for details
docomo Money Transfer
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The contents of this booklet is as of April 2015.
2015.04d
NTT DOCOMO, INC.