1. business and industrial

OPUS-2000 Series
Entry Terminal
Operations Manual
OPUS2000_USOperations_03052015
OPUS-2000 Operations Manual
Date:
Tuesday, May 05, 2015
Notice of Rights:
Copyright © 2015 Amano McGann, Inc. All rights reserved. This document contains proprietary information and such
information may not be reproduced whole or in part without written permission from:
Amano McGann, Inc.
2699 Patton Road
Roseville, Minnesota 55113
Notice of Liability:
Amano makes no representations or warranties with respect to the accuracy or completeness of the contents of this work
and specifically disclaim all warranties, including without limitation, warranties of fitness for a particular purpose. Amano
reserves the right to make equipment changes and improvements that may not be reflected in this document. Portions of
this document may have been updated to include the latest hardware or firmware version, if applicable.
We recommend that this document be read in its entirety before any attempt is made to operate the equipment.
Trademark Notice:
Amano is a registered trademark of Amano Inc. All other trademarks are the property of their respective owners.
Contact Information:
Every effort has been made to ensure the accuracy of this document. If you have comments, question, or ideas regarding
this document please send them to Amano via e-mail to:
[email protected]
or, via postal mail to:
Amano McGann, Inc.
Technical Writer
2699 Patton Road
Roseville, Minnesota 55113
For more information about Amano’s complete line of products, visit our web site at:
www.amanomcgann.com
Date
Product
Build/Revision
Model
Document Type
Version
Company Name - Long
Company Name - Short
Street
City/State/Postal Code
Telephone
Fax
Email
Website
Copyright
File Name
Tuesday, May 05, 2015
OPUS
A1
OPUS-2000 Entry Terminal
Operations Manual
A1
Amano McGann, Inc.
Amano McGann
2699 Patton Road
Roseville, Minnesota 55113
(612) 331-2020
(612) 331-5187
[email protected]
www.amanomcgann.com
Copyright © 2015 Amano McGann, Inc. All rights reserved.
OPUS2000_USOperations_03052015
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OPUS-2000 Operations Manual
OPUS-2000
OPERATIONS MANUAL
OPUS-2000 OPERATIONS MANUAL
BEFORE YOU BEGIN........................................................................................ 5
1.1 Overview of the OPUS-2000 Series Entry Terminal............................... 5
1.2 Models..................................................................................................... 5
1.2.1 OPUS-2000................................................................................... 5
1.2.2 OPUS-2700.................................................................................... 5
1.3 Specifications.......................................................................................... 6
1.4 External Diagram..................................................................................... 7
1.5 Internal Diagram (Front)......................................................................... 8
1.6 Internal Diagram (Side).......................................................................... 9
1.7 Using the Entry Terminal........................................................................ 10
TRANSACTIONS............................................................................................... 11
2.1 Overview of the Transaction Process.................................................... 11
2.1.1 Entry Ticket................................................................................... 11
2.2 Ticket Dispensing................................................................................... 12
2.3 Proximity Access (with Proximity Option Installed)................................ 14
2.4 QR Barcode Pass (with FlexScan Option Installed).............................. 15
2.5 Credit Card In (OPUS-2700 Only)......................................................... 16
ACCESSING THE TERMINAL.......................................................................... 16
3.1 Opening the Side Terminal Door............................................................ 16
3.2 Opening the Front Terminal Door........................................................... 17
3.3 Powering the Unit................................................................................... 17
INITIAL OPERATION......................................................................................... 18
4.1 Page One................................................................................................ 18
4.1.1 Entering the Initial Operation Menu............................................... 18
4.2 Page Two............................................................................................... 19
4.2.1 Navigate to Page Two................................................................... 19
4.2.2 Return the Terminal to Normal Operation..................................... 19
4.2.3 Check for Errors and Warnings..................................................... 19
4.2.4 Adjusting the Ticket Issue Mode................................................... 19
4.2.5 Adjusting Gate Control Mode....................................................... 20
4.2.6 Clearing the Management Password............................................ 20
4.2.7 Staff Operation............................................................................... 20
4.2.8 MGMT Operation............................................................................ 20
STAFF OPERATION.......................................................................................... 20
5.1 Page One................................................................................................ 20
5.1.1 Raising and Lowering Voice Announcement Volume................... 20
MANAGEMENT OPERATION.......................................................................... 21
6.1 Page One............................................................................................... 21
6.1.1 Adding Special Days/Periods........................................................ 21
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6.1.2 Close Days.....................................................................................
6.1.3 In-Operation Time..........................................................................
6.1.4 Backlight Time Activation...............................................................
6.1.5 Volume Switch...............................................................................
6.1.6 Entering Staff Passwords...............................................................
MAINTENANCE.................................................................................................
7.1 Loading the Ticket Supply......................................................................
7.2 Clearing a Ticket Jam.............................................................................
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BEFORE YOU BEGIN
1.1 Overview of the OPUS-2000 Series Entry Terminal
The OPUS-2000 Series Entry Terminal utilizes innovative technology and an
encrypted 2D data matrix barcode for expedited entry to parking facilities. The
OPUS-2000 Series offers intuitive user guidance through a dynamic color display
and voice announcement. The Entry Terminal dispenses thermal, encrypted 2D
barcode tickets and provides options for credit card in and proximity access.
Mobile transactions, barcode ID badges and event passes can be processed
through the optional FlexScan QR400® barcode imager.
The OPUS-2000 Operations Manual is intended to provide assistance on Entry
Terminal operational processes. These processes range from basic Entry
Terminal operation to advanced Terminal management.
Some functions mentioned in this manual may not be available depending on the
user’s access privileges and installed components within the system.
Note: The references in this manual to “Device”, “Entry Terminal”,
“Terminal”, or “OPUS-2000” refer to all OPUS-2000 Series models.
Any direction that does not apply to the standard OPUS-2000 model
will be clarified in the appropriate section.
1.2 Models
1.2.1 OPUS-2000
The standard OPUS-2000 model is a ticket dispenser only. FlexScan and custom
color options are available to order. Please contact Amano McGann for order
inquiries.
1.2.2 OPUS-2700
The standard OPUS-2700 model includes a credit card reader and proximity
access reader. FlexScan and custom color options are available to order. Please
contact Amano McGann for order inquiries.
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1.3 Specifications
Compliance
ROHS Compliant
OPUS-2700 Series lane equipment does not store credit card data
Electrical
Power Source: 120VAC, 60 Hz
Utilization: 10 amp maximum (120VAC)
Mechanical
Automatic dual ticket feed; thermal printer; exclusive REPM™ (read, encode, print mechanism)
Time Control
Real-time clock synchronization with host computer
Environment
Temperature: -20°F ~ 120°F (-29°C ~ 49°C)
Humidity: 10% ~ 90% (non-condensing)
Housing
Heavy duty, 14-guage steel construction, weather gasketing, lockable door
Height: 51.6” (131.1 cm)
Width: 14.0” (35.6 cm)
Depth: 19.18” (48.7 cm)
Weight: 140 lbs. (63.5 kg)
Ticket Throat: 41” (104 cm)
Finish (Standard): Textured powder coat finish OPUS (RAL#7022); custom colors available
Thermal Ticket Printer
High-density 200 DPI (dots per inch) thermal print head
Prints date and time (24-hour format), ticket number, machine number, and rate
Self-sharpening dual ticket feed cutter blade
Stores image for electronic ticket tracking (optional), patent pending
Tickets
Uses fanfold thermal tickets: 5,000 tickets/carton. Holds two cartons.
Credit card size tickets: 2-1/8” x 3-3/8” (5.40 cm x 8.65 cm)
FlexScan QR400 Barcode Imager Option
Opening: 5”W x 2.6”H (12.7 cm x 6.6 cm)
Barcode Types: 1D (Linear) & 2D (QR)
Ambient Light: Total Darkness to 9,000 ft-candles (96.900 LUX)
Options
Proximity access card models optional
TCP/IP security camera optional
Intercom
Aiphone™ LEF series intercom system standard, additional options available
Standard voice announcement
Specifications are approximate and are subject to change without notice.
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1.4 External Diagram
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1.5 Internal Diagram (Front)
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1.6 Internal Diagram (Side)
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1.7 Using the Entry Terminal
Tickets are dispensed by pressing the Push Button for Ticket button or
automatically via the arming loop.
[Fig. 1.7A] Push the button to dispense a ticket
The screen contains the following areas to assist the user in operating the Entry
Terminal:
Instruction Text: Messages prompt the user through transactions.
Icons: Icons display to show the user which functions of the Terminal are
available.
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TRANSACTIONS
2.1 Overview of the Transaction Process
The OPUS-2000 series Entry Terminal creates entry tickets using the REPM™
(read, escrow, print mechanism). Entry tickets are encoded with an encrypted 2D
data matrix barcode.
After the ticket is dispensed, the gate arm is raised. If the patron fails to pull the
ticket, the ticket will cycle back and forth to get the patron’s attention then vault if
not taken within the programmed time or the patron backs off the arming loop.
2.1.1 Entry Ticket
An entry ticket is created at an OPUS-2000 series Entry Terminal when the
patron pushes the Push Button for Ticket button.
From left to right, the entry information is
printed on the ticket in the following manner:
•
•
•
•
•
•
Entry Date
Entry Time
Ticket Number
Entry Terminal Number
Rate Code
Lot Number
[Fig. 2.1A] Entry Ticket
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2.2 Ticket Dispensing
This procedure describes standard ticket dispensing.
Prior to arming, the Entry Terminal will display the following “idle” screen:
[Fig. 2.2A] The Entry Terminal Idle screen
1. When the “A” loop has sensed a vehicle, the unit will arm and the transaction
screen is displayed:
[Fig. 2.2B] The arming loop is active
2. The blue LED in the push button will illuminate, indicating the patron to press
the button for a ticket.
3. The patron presses the button and a ticket is dispensed.
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[Fig. 2.2C] Take the dispensed parking ticket
4. The voice prompt will play the message, “Please take the parking ticket”. The
ticket is cycled back and forth to get the patron’s attention if the ticket is not
taken within the first three seconds of being dispensed.
5. Once the ticket is taken, the gate is vended.
6. When the “C” loop senses a vehicle, the Terminal will return to the idle screen
and the gate is lowered.
Note: If no card readers are installed, the Entry Terminal is
programmable to automatically dispense upon arming.
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2.3 Proximity Access (with Proximity Reader Option Installed)
This procedure describes the proximity card access process.
Prior to arming, the Entry Terminal will display the “idle” screen.
1. When the “A” loop has sensed a vehicle, the unit will arm and the transaction
screen is displayed.
2. Hold the proximity card close to the Present Card text.
3. The proximity reader will beep to
confirm the card read. Following the
confirmation of card validity with the
iParcProfessional
Card
Access
module,
the denied cardholder
transaction will display the applicable
message to the cardholder from
iParcProfessional.
4. The Terminal vends the gate.
5. When the “C” loop senses a vehicle,
the Entry Terminal will return to the
idle screen and the gate is closed. The
shutters on the ticket dispenser and
card acceptor (OPUS-2700 only) are
closed.
[Fig. 2.3A]
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2.4 QR Barcode Pass (with FlexScan Option Installed)
A QR Barcode can be generated using the eFlexPass software. Please contact
Amano McGann for eParcSuite pricing options.
The QR code can be used as a pass using the eFlexPass software, a validation
coupon using eFlexPrint, a pre-paid credential using a number of pre-pay
programs (Event System, Parkmobile, Click and Park, etc.). eFlexPass is
responsible for generating QR passes that a parker may use to enter and exit the
facility for a number of uses and/or a period of time.
This procedure describes the barcode access process using the FlexScan reader
and barcode generated using eFlexPass.
Prior to arming, the Entry Terminal will display the “idle” screen.
1. When the “A” loop has sensed a vehicle, the unit will arm and the transaction
screen is displayed.
2. Hold the barcode in the FlexScan/Receipt pocket with the QR code facing
upwards. The FlexScan reader will beep to confirm the card read.
3. The gate is vended.
[Fig. 2.4A]
4. When the “C” loop senses a vehicle, the Entry Terminal will return to the idle
screen and the gate is closed.
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2.5 Credit Card In (OPUS-2700 Only)
This procedure describes using the Entry Terminal as a “Credit Card In” device.
1. When the “A” loop has sensed a vehicle, the unit will arm and the transaction
screen is displayed.
2. Insert the credit card into the credit card reader so that the credit card
magnetic stripe is downwards and to the right.
3. Pull the credit card out.
4. The gate is vended. The gate is closed once the “C” loop senses a vehicle
and the Entry Terminal is
returned to the idle screen.
ACCESSING THE TERMINAL
3.1 Opening the Side Terminal Door
1. Insert the Terminal door key into the right-side door.
2. Push the key inwards and simultaneously rotate the key 90 degrees
clockwise until the key hits the stopping point.
3. Pull the door open.
[Fig. 3.1A] Insert and rotate the key
© Copyright 2015 Amano McGann, Inc.
[Fig. 3.1B] Pull the door to open
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3.2 Opening the Front Terminal Door
1. Open the Terminal side door.
There are two latches holding the front Terminal door in place. The top latch
is located approximately six inches below the top of the bezel on the right
side of the Terminal (facing the Terminal). The bottom latch is located
approximately one foot below the top latch.
[Fig. 3.2A] Push the lock upwards
[Fig. 3.2B] Pull the lock and push down
2. Push the latch handles toward the inside of the terminal.
3. Pull the latch towards the back of the Terminal once freed.
4. Pull the front Terminal door to slide the components out of the cabinet.
3.3 Powering the Unit
Open the Terminal side door. The power switch is located on the bottom-right
side of the Terminal. Flip the rocker switch upwards to power the unit ON.
IMPORTANT: Please wait at least five seconds between Terminal
restarts. Failure to wait for the suggested time can cause Terminal
malfunction.
Note: If a power failure occurs during the middle of a transaction, the
Terminal will keep all tickets, coupons, and/or credit cards inserted
into the unit.
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INITIAL OPERATION
4.1 Page One
4.1.1 Entering the Initial Operation Menu
Press Chan Up on the remote. The Initial Operation menu is displayed.
[Fig. 4.1A] The Initial Operation menu
The first page of the Initial Operation menu displays the status and settings of the
device. The top-most sections display the date/time and application version
information.
The middle section of the menu displays statuses for device hardware/software.
The bottom-most section displays the gate and loop statuses. In the example
above, the arming loop is ON/active and all other loops are OFF.
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4.2 Page Two
Error/Warning: Errors encountered during Terminal operation.
Ticket Issue Mode: How tickets are issued to the patron.
Gate Control: Gate connectivity configuration.
Password Release: Clear management password information.
Staff Operation: Navigate to the Staff Operation menu.
MGMT. Operation: Navigate to the Management Operation menu.
4.2.1 Navigate to Page Two
Navigate to page two of the Initial Operation menu by pressing Vol Up on the
remote.
4.2.2 Return the Terminal to Normal Operation
After the desired configurations have been made, press Chan Up. The Terminal
is returned to its idle state.
4.2.3 Check for Errors and Warnings
Enter the Errors/Warnings menu by pressing 1 on the remote.
Any errors the Terminal encounters are displayed in the Errors/Warnings
window. Scroll through the errors by pressing Vol Down for previous errors or
Vol Up for the next errors.
4.2.4 Adjusting the Ticket Issue Mode
Enter the Ticket Issue Mode menu by pressing 4.
The five issue modes available are:
Manual: A ticket is issued by pressing the ticket issue button
Auto: A ticket is issued automatically when the arming loop is ON.
Both: A ticket is issued when the arming loop is ON and the ticket issue button is
pressed.
Forced: A ticket is issued when the ticket issue button is pressed, no matter
what.
No Issue: A parking ticket is not issued. The gate is vended when the arming
loop is ON.
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4.2.5 Adjusting Gate Control Mode
Press 5 to enter the Gate Control menu.
The available gate control modes are:
Automatic: Gate is controlled automatically by the Terminal.
No Gate: Open gate and no counts sent to iParcProfessional.
4.2.6 Clearing the Management Password
Select the Password Release button by pressing 6 on the remote. A pop-up
window will verify that clearing the management password settings/card
information is desired. Press Chan Down to confirm the deletion.
4.2.7 Staff Operation
Press 8 to navigate to the Staff Operation menu.
4.2.8 MGMT Operation
Press 9 to navigate to the Management Operation menu. A management
password is required to enter the menu.
STAFF OPERATION
5.1 Page One
Volume adjustment: Adjust the voice announcement volume.
The Staff Operation menu contains configurable items fit for parking facility staff
members.
To navigate to the Staff Operation menu, verify the Entry Terminal is in an idle
state and press Chan Up on the remote. Press Vol Up to continue to page two.
Press 8 to enter the Staff Operation menu. Enter the Staff Operation password.
5.1.1 Raising and Lowering Voice Announcement Volume
Press 4 to alter the voice announcement volume. Lower the volume of the voice
announcement by pressing Vol Down on the remote. Raise the volume of the
voice announcement by press Vol Up on the remote. To return the volume back
to default, press the Prev button on the remote. Test the current selected volume
by pressing Chan Down. Press Power to save the voice announcement volume
and return to the Staff Operation menu.
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MANAGEMENT OPERATION
6.1 Page One
Special Day/Period: Specific day(s) the device is closed.
Close Day: Days of the week the device is closed.
In-Operation Time: Period the Entry Terminal can be used.
Backlight Setting: Backlight activation time settings.
Vol Switch Setting: When to switch to the second volume level.
Password Setting: Alter/remove/add user passwords.
The Management Operation menu contains configurable items for managing
Entry Terminal operations.
To navigate to the Management Operation menu, verify the Terminal is in an idle
state and press Chan Up on the remote. Press Vol Up to continue to page two of
the Initial menu. Press 9 to enter the Mgmt. Operation menu. Enter the
management password.
6.1.1 Adding Special Days/Periods
A special day is a set date/period the device is not in operation. To add special
days, press 1 to enter the Special Day/Period menu.
Special Day:
Press 1 to create a special day. User-defined rules can be applied to special
days. Up to 31 special days are available. Select a special day by pressing the
number on the remote designated by the number beside the special day.
[Fig. 6.1A] Select the month and day of the special day
Once in the special day editor, press 1 to alter the month of the special day.
Enter the month using the remote number pad. Press Chan Down after entering
the desired month to accept the change. The Date is automatically selected.
Enter the date and press Chan Down to save the change. Press Power once all
desired information is entered. If the special day falls on a Sunday and the
special day is observed on a Monday, press the designated number beside the
special day to Not slide if it is Sunday.
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Special Period:
Press 2 to enter the Special Period menu. Three periods are available to edit.
Select the desired period by pressing the number on the remote designated by
the number beside the special period. Enter the Start Month and press Chan
Down to accept the change. Make the proper changes to the start and end dates
and press Power to return to the Special Period menu.
6.1.2 Close Days
Close days may be added to the Entry Terminal to designate what days the
Terminal is not available for use. Enter the close menu by pressing 2 from the
Management Operation menu. A window displaying the current closed days is
shown.
[Fig. 6.1B] Select the days to close using the remote number pad
Select a day to close by pressing the number on the remote designated by the
number beside the day. The O is changed to an X for the selected day.
[Fig. 6.1C] An ‘X’ designates a closed day
Closed days may also be applied to special days and special periods. Press
Power to save the changes and return to the Management Operation menu.
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6.1.3 In-Operation Time
The in-operation time determines the time period the Entry Terminal can be
used. Enter the In-Operation Time Setting menu by pressing 3. To activate the
Start/End Time Setting press 1. The current status of the setting is shown near
the top of the display.
[Fig. 6.1D] Option is disabled
Edit the Start Time by pressing 2 on the remote and entering the desired OPEN
time in a 24-hour format. Once the desired Start Time is set, press Chan Down
to accept the change. Edit the End Time by pressing 3 and entering the desired
CLOSE time in a 24-hour format. Once the desired End Time is set, press Chan
Down to accept the change.
6.1.4 Backlight Time Activation
The OPUS-2000 backlight may be activated at a user-specified Start and End
time. To navigate to the Backlight Setting menu, open the Management
Operation menu and press 4. To activate the Backlight ON/OFF Time setting
press 1. The current status of the setting is shown near the top of the display.
[Fig. 6.1E] Option is enabled
Edit the Start Time by pressing 2 on the remote and entering the desired ON time
in a 24-hour format. Once the desired Start Time is set, press Chan Down to
accept the change. Edit the End Time by pressing 3 and entering the desired
OFF time in a 24-hour format. Once the desired End Time is set, press Chan
Down to accept the change.
6.1.5 Volume Switch
The volume switch time determines the time the Entry Terminal will use volume
one rather than volume two. This feature is often used when ambient noise is
louder at a certain point of time in the day. To add a volume switch time, press 5
from the Management Operation menu.
Activate the volume switch by pressing 1. The current status is shown near the
top of the menu. Edit the start time by pressing 2 and entering the desired value
in a 24-hour format. Press Chan Down to confirm the entry. Press 2 and enter
the End Time in a 24-hour format. Press Chan Down to confirm the entry.
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Note: The volume switch setting uses volume One in between the
Start and End. Volume Two is used for all times outside of the
Start/End range. Please see section 5.1.1 Raising and Lowering
Voice Announcement Volume to adjust the voice announcement
volumes.
6.1.6 Entering Staff Passwords
A staff member can be added to the Terminal with a function level and password.
Press 7 from the Management Operation screen to enter the Password Setting
menu.
[Fig. 6.1F] Enter a new management staff member
Add a new staff member by pressing the number on the remote designated by
the number beside the Stf.No. Once in the second Password Setting menu,
press 1 to add a password for the staff member. Enter a password and press
Chan Down to accept the change and move to the function level. Enter a
function level for the user and press Chan Down to accept the change.
To continue adding users, press Vol Up. To exit the Password Setting menu,
press Power until back to the Management Operation menu.
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MAINTENANCE
7.1 Loading the Ticket Supply
1. Insert the ticket box into the Entry Terminal following the arrows on the ticket
box.
2. Verify the Terminal is ON.
3. Feed the tickets through the bottom of the DTF feeder in association with the
ticket box holders. For instance, the example below shows the tickets are
being fed through the front-most feeder. This designates the ticket box is in
the front-most holder.
[Fig. 7.1A] Feed the tickets into the associated DTF feeder.
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7.2 Clearing a Ticket Jam
1. Use the largest gear on left side of the REPM™ (facing the front of the
Terminal) to roll the ticket forward.
[Fig. 7.2A] Use the gear to roll the ticket forward
2. Pull the ticket out of the throat once visible.
3. If the ticket cannot exit the throat, roll the ticket so it is between the throat and
REPM™ imager, and pull the ticket through the top of the REPM™.
[Fig.2.7B] Pull the ticket through the top space, if necessary
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