Introducing We are happy to introduce Pediatric Orthotic and Prosthetic Services® (POPS), established by Shriners Hospitals for Children. What is NOT changing about your orthotic and prosthetic services? •• The department is located in the same • familiar space. •• The same experienced staff you have known • for years. What IS changing about your orthotic and prosthetic services? •• Registration for POPS is located in the orthotics and prosthetics department, not in the clinic where you’re used to checking in. •• POPS will be seeking reimbursement from third party payers (commercial insurance companies and federal/state insurance programs). •• You may have a co-insurance and/or deductible amount due for the device or services you receive. •• If you have a financial hardship or other situation that affects your ability to pay for your deductible or co-insurance, it should not affect your access to care at POPS. •• Upon your request, we will provide an estimate of the co-insurance and/or deductible from your policy and a financial counselor will meet with you prior to beginning work to explain your options. •• If you do not have a financial hardship regarding paying your co-insurance and/or deductible, a statement will be sent following services explaining the amount due and where to send your payment. Got a question? We’re here to help! •• General Questions: 612-596-6205 •• Billing Questions: 844-602-3960
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