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FOR IMMEDIATE RELEASE
Lorelie Johnson
407.210.3188 office
[email protected]
Bright House Networks Enterprise Solutions
Introduces Hosted Voice for Hospitality
Cost-Effective, Unified, Cloud-Based Service
Orlando, Fla. (April 28, 2015) – Bright House Networks Enterprise Solutions today introduced
Hosted Voice for Hospitality, a feature-rich, scalable and fully supported hotel communications
service that cost-effectively enhances guest experience. Delivered over the Enterprise Solutions
cloud, the new Hosted Voice solution is designed for hotels of all sizes and provides secure, private
connectivity and 100% accountability.
Bright House Networks Hosted Voice for Hospitality provides a best-in-class private branch
exchange (PBX) hosted in the Bright House cloud that integrates with legacy Property Management
Systems (PMS) combining a property’s communications services and operational practices to
streamline those services for guests and staff. Hosted Voice for Hospitality also offers an easy to
use web portal enabling much of the same functionality if a property does not have an existing
PMS. The solution delivers an enhanced guest experience by enabling hotels to accelerate the
guest check-in/ check-out process, leverage in-room phones to log and track room status and other
housekeeping tasks, and synchronize hotel operations.
“Bright House Networks cloud-based Hosted Voice platform gives our hospitality clients the reliable,
cost-effective communications solutions they need to keep up in today’s increasingly fast-paced
hotel environment,” said Craig Cowden, chief network officer and senior vice president of Enterprise
Solutions, Bright House Networks. “Many hotels have antiquated phone systems that lack modern
features, but the expense and headache to upgrade keeps pushing the priority to the back burner.
Hosted Voice for Hospitality provides technology-proofed, next generation cloud-based
Bright House Networks Enterprise Solutions
Hosted Voice for Hospitality
April 28, 2015 - Page 2
communications through an affordable monthly operating expense rather than a huge capital outlay
required of premise-based phone systems.”
Bright House Networks Enterprise Solutions offers a comprehensive portfolio of video, voice, data,
cloud, and managed services that can be customized to meet the communications needs of any
organization. The company offers scalable solutions for clients to expand their level of service as
needed, all delivered over its extensive and secure facilities-based IP core fiber network, which it
owns and operates for best in class performance and reliability.
For more information about all the products and services provided by Bright House Networks
Enterprise Solutions, visit www.brighthouse.com/enterprise.
About Bright House Networks
Bright House Networks is the sixth largest owner and operator of cable systems in the U.S. and the
second largest in Florida, with technologically advanced systems located in five states including
Florida, Alabama, Indiana, Michigan and California and two of the top 20 DMAs.
Bright House Networks serves approximately 2.5 million customers who subscribe to one or more
of its video, high-speed data, home security and automation and voice services. The company also
offers a strong portfolio of customizable, advanced business solutions for video, voice, data, cloudbased and managed services. The company is MEF-certified and also received the Cisco® Master
Service Provider Certification under the Cisco Cloud and Managed Service Program, the first cable
operator in the United States to achieve this designation. Bright House Networks also owns and
operates exclusive, award-winning, local news and sports channels in its Florida markets.
For more information about Bright House Networks or our products and services, visit
brighthouse.com.
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