Angela L. Dillon [email protected] 1614 Cecil B. Moore Avenue | Philadelphia | PA | 19121 | tel: 215.932.4325 EDUCATION: TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PA Bachelor of Business Administration, Graduation: May2017 Major: Management Information Management Minor: Healthcare Management GPA: 2.94 Selected Courses: Anatomy 2023 Anatomy 2024 Medical Terminology Health Information Management IT Fundamentals ACTIVITIES & AWARDS: Delta Zeta Sorority, Delta Tau Chapter, November 2013-current Temple University Greek Association Representative January 2015-current Alumnae Committee, January 2014-current Volunteer at the Philadelphia Zoo for Boo at the Zoo, October 2013, 2014 Temple University Community Service Association, September 2014-December 2013 Girl Scouts of America, September 2001-June 2013 Awarded Science Scholar, 2013 EXPERIENCE: HOWL AT THE MOON, Philadelphia, PA May 2014 – November 2014 Server  Provide customer service for over 100 customers in a fasted paced bar.  Able to work in a high volume business and have the ability to handle hundreds of dollars  Crossed trained to also work as Hostess, Coat Check, and do inventory of retail items MACY’S DEPARTMENT STORE, Langhorne, PA Winter 2013 ,2014 Sales Associate, Women’s  Provide customer service either in person or over the phone  Developed product knowledge to assist in customer decisions  Convinced customers to open a STAR rewards account, exceeding company goals  Served a multitude of departments because of extensive knowledge and ability to adapt to any situation SKILLS & LANGUAGES:  Microsoft Word, Excel, PowerPoint, Outlook, Visio  Have had hands on training with SAP for Sales Order Processing and Creating Organizational Structures U.S. Citizen