SAP Service and Support Center

SAP Service and Support Center
Demo Stations | Orlando, FL
Tuesday, May 5 11:00 a.m. - 04:00 p.m.
Wednesday, May 6 11:00 a.m. - 06:00 p.m.
Thursday, May 7 12:00 p.m. - 05:30 p.m.
Session ID
SC510/
24721
Title
Improve Business
Success by
Enhancing the
Value of IT with
Support Services
SC505/
24722
Introduce
Innovations and
Simplify IT
Processes with
SAP Solution
Manager
SC508/
24723
Strengthen
Business
Innovation and
Transformation
with Real-Time
Support
SC503/
24724
Unleash
Innovation and
Value
Transformation
with Enterprise
Support
SC501/
24966
SC502/
24979
Conquer
Complexity
Through
Innovative and
Agile
Transformation
Run Efficient
Operations and
Transform IT into
a Value Center
Abstract
Harness the power of innovation to unlock
greater value from your technology investments
and business processes. Discover how you can
assess innovation readiness, identify
opportunities, and drive top performance with
new services, including our customer innovation
readiness index, process benchmarking report,
and business scenario recommendations.
Enrich customer value, grow revenue, and free
up room for innovation by making simplicity a
guiding principle. Learn more about how SAP
can help you tackle complexity and adopt a Run
Simple approach. Hear how you can "Run SAP
Like a Factory" and "Build SAP Like a Factory"
using the SAP Solution Manager application
management solution.
Pave the way for innovation and global
collaboration with mission-critical support based
on industry best practices. Increase your ROI in
SAP S/4HANA and SAP Cloud powered by
SAP HANA using control centers with the help
of support services from SAP. Get the expert
support to become a fully integrated,
automated, real-time enterprise.
Maximize the business value of your technology
investments whether they're on premise, in the
cloud, or in a hybrid environment. Hear how
SAP Enterprise Support services provide
proactive guidance throughout the entire
software lifecycle. Learn more about
collaboration, empowerment, and automation,
including mobile navigation through value
maps.
Accelerate implementation projects and time to
value. Learn how you can "Build SAP Like a
Factory" using an on-site innovation control
center, part of the SAP MaxAttention offering.
Deploy innovations efficiently and move your
solutions to a next-generation platform. Achieve
new business agility and a bigger return on your
technology investments.
Reduce IT complexity and operational costs.
Hear how you can "Run SAP Like a Factory" to
enable zero downtime and nondisruptive
upgrades. Run efficiently and gain transparency
into critical business and IT processes with
dashboards and monitoring tools that let you
focus on innovation. Drive continuous
improvement with an operations control center.
Bullets

Assess innovation
readiness

Find areas ripe for
business process
improvement

Identify innovations
with big business
potential

Accelerate innovation
to transform your
business

Speed time to value by
simplifying IT solutions

Adopt a Run Simple
approach to IT
operations
N/A









Realize the full
business value of your
software
Move to the cloud with
one support
experience
Build the skills that add
value
Innovate using nextgeneration approaches
Transform with agility
for business efficiency
Adopt new
technologies with
smart deployments
Optimize operations
with continuous
improvement
Reduce complexity
with automation
Use “Run SAP Like a
Factory” methods to
run better