Join us for the world's premier business technology conference and the largest SAP customer-driven conference,
Tuesday, May 5th through Thursday, May 7th in Orlando, FL. A variety of sessions and demonstrations have been
designed with focus on training, development, user sustainment and more.
SAP Education ASUG Sessions
SS1042: Cameron’s Super Users Drive Business Transformation ............................................................................. 2
SS1323: Power Tools for Super Users - SAP UEM by Knoa, Workforce Performance Builder & Worksoft ................. 2
SS526: IDC Research Study Results: The Importance of User Skills Related to Enterprise System Implementation,
Rollout, or Upgrade Success............................................................................................................................. 2
SS1733: Learning Beyond the Classroom Training Initiative – How We Educate and Engage our Workforce ............. 3
SS562: Moving to the Cloud? How Do You Know Who Knows? ................................................................................ 3
SS374: Loose Change: Is Your Change Management Program Making Cents? .......................................................... 3
SS1887: Here, There, Everywhere…Learning & Working in a Mobile World ............................................................. 4
SAP Education SAPPHIRE NOW Sessions and Demos
SC504: Simplify Knowledge Transfer Through Learning Innovation Demo Station (Tuesday) .................................... 5
SC504: Simplify Knowledge Transfer Through Learning Innovation Demo Station (Wednesday) ............................... 5
SC21806: Maximize the Power of Your Organization with Learning in the Cloud (Wednesday) ................................ 5
SC504: Simplify Knowledge Transfer Through Learning Innovation Demo Station (Thursday) ................................... 5
TL24738: Discover the Simplified Future of Work ............................................................................................ 6
SC21806: Maximize the Power of Your Organization with Learning in the Cloud (Thursday) .................................... 6
WORKSHOP: Accelerate Business Outcomes with Cloud-based Learning (Thursday) ................................................ 6
Sessions by Day
Tuesday, May 5, 2015............................................................................................................................................. 7
Wednesday, May 6, 2015 .................................................................................................................................... 8-9
Thursday, May 7, 2015 .................................................................................................................................... 10-11
List of Sessions by Day .......................................................................................................................................... 12
SAP Education at SAPPHIRE NOW + ASUG Annual Conference 2015, Page 1 of 12
SAP Education ASUG Sessions

SS1042: Cameron’s Super Users drive Business Transformation
Cameron Int. has built an award winning Super User program that is driving business process
transformation on a company-wide scale. This session will share their story of implementing a
proactive user support model that relies on user targeting via user analytics and the high/active
engagement of 5%+ of their workforce to drive process adoption.
Tuesday, May 5, 2015 | 12:30 – 1:30 pm
Location: S310D
View in the Agenda Builder

SS1323: Power Tools for Super Users - SAP UEM by Knoa, Workforce Performance Builder &
Worksoft
Enhance Super Users effectiveness by providing powerful tools. SAP UEM by Knoa provides user
experience data. Workforce Performance Builder gives the power to easily create & deploy training
content. Worksoft automates & reduces resource requirements for unit & functional testing. Together
these tools add Power to your Super Users.
Tuesday, May 5, 2015 | 12:30 – 1:30 pm
Location: S310C
View in the Agenda Builder

SS526: IDC Research Study Results: The Importance of User Skills Related to Enterprise System
Implementation, Rollout, or Upgrade Success
Focus on what really matters when implementing SAP software - the people. IDC research highlights
the dependence on user adoption, skills, proficiency, and self-enablement. Whether you are
implementing for the first time or rolling out SAP again, it is always time to design, execute, and sustain
strategies to enable the workforce to perform.
Tuesday, May 5, 2015 | 1:45 – 2:45 pm
Location: S310D
View in the Agenda Builder
SAP Education at SAPPHIRE NOW + ASUG Annual Conference 2015, Page 2 of 12
SAP Education ASUG Sessions, continued

SS1733: Learning Beyond the Classroom Training Initiative – How We Educate and Engage our
Workforce
The Enterprise Transformation Solutions team has developed a Learning Strategy to address the
following challenges: 1. Create a Sustainable and Scalable training solution. 2. Provide SAP Knowledge
Transfer between HCL Consultants and Gulfstream ERP functional team members. Solution 1: With
each Go-Live, additional employees require initial SAP training, plus sustaining training for New Hires.
Phase 1 and 2 initial training could be supported via traditional ILT classes. However, subsequent end
users requiring training exceeded room availability and access to our traditional CBTs was limited by
hardware restraints. Our Alternative Learning Technologies and Programs team created a mobilefriendly training delivery solution that is both sustainable and scalable. Elements include: Virtual
Classrooms, OJT by Power Users, and tablet-friendly “ePubs.” Solution 2: Functional Core Team
members require additional technical SAP training to reduce dependency on our HCL Consultants and
build Gulfstream’s SAP bench strength. All core team members are currently working a Knowledge
Transfer Plan that requires them to:
- Work with their consultant to assess their knowledge gap, develop skills to close the gap, and
eventually replace their consultant
- Leverage available training on the SAP Learning Hub
Wednesday, May 6, 2015 | 4:15 – 5:15 pm
Location: S310D
View in the Agenda Builder

SS562: Moving to the Cloud? How Do You Know Who Knows?
SAP has made significant changes to our Cloud Certification program and would like to share some
guidance on finding the right individuals and partners to drive your Cloud success. Join this session to
get valuable insight into the new program and the answers to these questions and more..
Wednesday, May 6, 2015 | 4:15 – 5:15 pm
Location: S310H
View in the Agenda Builder

SS374: Loose Change: Is Your Change Management Program Making Cents?
This presentation will discuss how organizations can design and implement an innovative Enterprise
Change Ecosystem (ECE) that delivers real business value by developing standard change process,
aligning strategic investments, defining mutually supportive roles, and enabling community
participation to eliminate change silos and build shared vision.
Thursday, May 7, 2015 | 8:00 – 9:00 am
Location: S310D
View in the Agenda Builder
SAP Education at SAPPHIRE NOW + ASUG Annual Conference 2015, Page 3 of 12
SAP Education ASUG Sessions, continued

SS1887: Here, There, Everywhere…Learning & Working in a Mobile World
Explore trends and impacts on change and learning based on mobility and consumerization of
technology into day-to-day life and changing workspaces/places. This presentation provides an
understanding of how to effectively manage a distributed workforce, and will share strategies and
lessons for managing now and long term.
Thursday, May 7, 2015 | 12:00 – 1:00 pm
Location: S310D
View in the Agenda Builder
SAP Education at SAPPHIRE NOW + ASUG Annual Conference 2015, Page 4 of 12
SAP Education SAPPHIRE NOW Sessions and Demos

SC504: Simplify Knowledge Transfer Through Learning Innovation Demo Station
Empower users to develop and improve the skills needed to harness the full value of your technology
investment. Explore our innovative and comprehensive learning offerings. Discover how they can
reduce complexity, maximize productivity, and accelerate user adoption.
Tuesday, May 5, 2015 | 11:00 am – 4:00 pm
Location: SAP Service and Support Center
View in the Agenda Builder

SC504: Simplify Knowledge Transfer Through Learning Innovation Demo Station
Empower users to develop and improve the skills needed to harness the full value of your technology
investment. Explore our innovative and comprehensive learning offerings. Discover how they can
reduce complexity, maximize productivity, and accelerate user adoption.
Wednesday, May 6, 2015 | 11:00 am – 6:00 pm
Location: SAP Service and Support Center
View in the Agenda Builder

SC21806: Maximize the Power of Your Organization with Learning in the Cloud
Accelerate knowledge transfer and user adoption throughout your organization. See how our
innovative cloud-based learning solutions can improve employee skills, simplify access to content, and
enhance the delivery of key information. Hear how they can help you achieve optimal levels of success
with engaged, high-performing employees.
Wednesday, May 6, 2015 | 5:30 – 5:50 pm
Location: SAP Service and Support Center Demo Theater SC515
View in the Agenda Builder

SC504: Simplify Knowledge Transfer Through Learning Innovation Demo Station
Empower users to develop and improve the skills needed to harness the full value of your technology
investment. Explore our innovative and comprehensive learning offerings. Discover how they can
reduce complexity, maximize productivity, and accelerate user adoption.
Thursday, May 7, 2015 | 12:00 pm – 5:30 pm
Location: SAP Service and Support Center
View in the Agenda Builder
SAP Education at SAPPHIRE NOW + ASUG Annual Conference 2015, Page 5 of 12
SAP Education SAPPHIRE NOW Sessions and Demos

TL24738: Discover the Simplified Future of Work
See why the majority of business leaders agree that business simplification is a key driver for success.
Hear how every aspect of work is a candidate for simplification, including employee engagement,
employee incentives, and interaction with your talent ecosystem. Explore this and other trends that are
strategic in shaping the future of work.
Thursday, May 7, 2015 | 2:00 – 2:20 pm
Location: Theater 3
View in the Agenda Builder

SC21806: Maximize the Power of Your Organization with Learning in the Cloud
Accelerate knowledge transfer and user adoption throughout your organization. See how our
innovative cloud-based learning solutions can improve employee skills, simplify access to content, and
enhance the delivery of key information. Hear how they can help you achieve optimal levels of success
with engaged, high-performing employees.
Thursday, May 7, 2015 | 3:00 – 3:20 pm
Location: SAP Service and Support Center Demo Theater SC515
View in the Agenda Builder

WORKSHOP: Accelerate Business Outcomes with Cloud-based Learning
The key to driving value from your SAP investment is to focus on increasing adoption and
user confidence. During this workshop, join SAP Education experts to explore the latest
cloud-based learning offerings and understand how these tools help leading organizations
enable their employees to develop the skills and insight needed to accelerate business
outcomes across the organization.
Thursday, May 7, 2015 | 3:30– 4:30 pm
Location: SAP Service and Support Center Workshop Theater
SAP Education at SAPPHIRE NOW + ASUG Annual Conference 2015, Page 6 of 12
SAP Education Sessions by Day – Tuesday, May 5, 2015

SC504: Simplify Knowledge Transfer Through Learning Innovation Demo Station
Empower users to develop and improve the skills needed to harness the full value of your technology
investment. Explore our innovative and comprehensive learning offerings. Discover how they can
reduce complexity, maximize productivity, and accelerate user adoption.
Tuesday, May 5, 2015 | 11:00 am – 4:00 pm
Location: SAP Service and Support Center
View in the Agenda Builder

SS1042: Cameron’s Super Users drive Business Transformation
Cameron Int. has built an award winning Super User program that is driving business process
transformation on a company-wide scale. This session will share their story of implementing a
proactive user support model that relies on user targeting via user analytics and the high/active
engagement of 5%+ of their workforce to drive process adoption.
Tuesday, May 5, 2015 | 12:30 – 1:30 pm
Location: S310D
View in the Agenda Builder

SS1323: Power Tools for Super Users - SAP UEM by Knoa, Workforce Performance Builder &
Worksoft
Enhance Super Users effectiveness by providing powerful tools. SAP UEM by Knoa provides user
experience data. Workforce Performance Builder gives the power to easily create & deploy training
content. Worksoft automates & reduces resource requirements for unit & functional testing. Together
these tools add Power to your Super Users.
Tuesday, May 5, 2015 | 12:30 – 1:30 pm
Location: S310C
View in the Agenda Builder

SS526: IDC Research Study Results: The Importance of User Skills Related to Enterprise System
Implementation, Rollout, or Upgrade Success
Focus on what really matters when implementing SAP software - the people. IDC research highlights
the dependence on user adoption, skills, proficiency, and self-enablement. Whether you are
implementing for the first time or rolling out SAP again, it is always time to design, execute, and sustain
strategies to enable the workforce to perform.
Tuesday, May 5, 2015 | 1:45 – 2:45 pm
Location: S310D
View in the Agenda Builder
SAP Education at SAPPHIRE NOW + ASUG Annual Conference 2015, Page 7 of 12
SAP Education Sessions by Day – Wednesday, May 6, 2015

SC504: Simplify Knowledge Transfer Through Learning Innovation Demo Station
Empower users to develop and improve the skills needed to harness the full value of your technology
investment. Explore our innovative and comprehensive learning offerings. Discover how they can
reduce complexity, maximize productivity, and accelerate user adoption.
Wednesday, May 6, 2015 | 11:00 am – 6:00 pm
Location: SAP Service and Support Center
View in the Agenda Builder

SS1733: Learning Beyond the Classroom Training Initiative – How We Educate and Engage our
Workforce
The Enterprise Transformation Solutions team has developed a Learning Strategy to address the
following challenges: 1. Create a Sustainable and Scalable training solution. 2. Provide SAP Knowledge
Transfer between HCL Consultants and Gulfstream ERP functional team members. Solution 1: With
each Go-Live, additional employees require initial SAP training, plus sustaining training for New Hires.
Phase 1 and 2 initial training could be supported via traditional ILT classes. However, subsequent end
users requiring training exceeded room availability and access to our traditional CBTs was limited by
hardware restraints. Our Alternative Learning Technologies and Programs team created a mobilefriendly training delivery solution that is both sustainable and scalable. Elements include: Virtual
Classrooms, OJT by Power Users, and tablet-friendly “ePubs.” Solution 2: Functional Core Team
members require additional technical SAP training to reduce dependency on our HCL Consultants and
build Gulfstream’s SAP bench strength. All core team members are currently working a Knowledge
Transfer Plan that requires them to:
- Work with their consultant to assess their knowledge gap, develop skills to close the gap, and
eventually replace their consultant
- Leverage available training on the SAP Learning Hub
Wednesday, May 6, 2015 | 4:15 – 5:15 pm
Location: S310D
View in the Agenda Builder

SS562: Moving to the Cloud? How Do You Know Who Knows?
SAP has made significant changes to our Cloud Certification program and would like to share some
guidance on finding the right individuals and partners to drive your Cloud success. Join this session to
get valuable insight into the new program and the answers to these questions and more..
Wednesday, May 6, 2015 | 4:15 – 5:15 pm
Location: S310H
View in the Agenda Builder
SAP Education at SAPPHIRE NOW + ASUG Annual Conference 2015, Page 8 of 12
SAP Education Sessions by Day – Wednesday, May 6, 2015 Continued

SC21806: Maximize the Power of Your Organization with Learning in the Cloud
Accelerate knowledge transfer and user adoption throughout your organization. See how our
innovative cloud-based learning solutions can improve employee skills, simplify access to content, and
enhance the delivery of key information. Hear how they can help you achieve optimal levels of success
with engaged, high-performing employees.
Wednesday, May 6, 2015 | 5:30 – 5:50 pm
Location: SAP Service and Support Center Demo Theater SC515
View in the Agenda Builder
SAP Education at SAPPHIRE NOW + ASUG Annual Conference 2015, Page 9 of 12
SAP Education Sessions by Day – Thursday, May 7, 2015

SS374: Loose Change: Is Your Change Management Program Making Cents?
This presentation will discuss how organizations can design and implement an innovative Enterprise
Change Ecosystem (ECE) that delivers real business value by developing standard change process,
aligning strategic investments, defining mutually supportive roles, and enabling community
participation to eliminate change silos and build shared vision.
Thursday, May 7, 2015 | 8:00 – 9:00 am
Location: S310D
View in the Agenda Builder

SC504: Simplify Knowledge Transfer Through Learning Innovation Demo Station
Empower users to develop and improve the skills needed to harness the full value of your technology
investment. Explore our innovative and comprehensive learning offerings. Discover how they can
reduce complexity, maximize productivity, and accelerate user adoption.
Thursday, May 7, 2015 | 12:00 pm – 5:30 pm
Location: SAP Service and Support Center
View in the Agenda Builder

SS1887: Here, There, Everywhere…Learning & Working in a Mobile World
Explore trends and impacts on change and learning based on mobility and consumerization of
technology into day-to-day life and changing workspaces/places. This presentation provides an
understanding of how to effectively manage a distributed workforce, and will share strategies and
lessons for managing now and long term.
Thursday, May 7, 2015 | 12:00 – 1:00 pm
Location: S310D
View in the Agenda Builder
SAP Education at SAPPHIRE NOW + ASUG Annual Conference 2015, Page 10 of 12
SAP Education Sessions by Day – Thursday, May 7, 2015 Continued

TL24738: Discover the Simplified Future of Work
See why the majority of business leaders agree that business simplification is a key driver for success.
Hear how every aspect of work is a candidate for simplification, including employee engagement,
employee incentives, and interaction with your talent ecosystem. Explore this and other trends that are
strategic in shaping the future of work.
Thursday, May 7, 2015 | 2:00 – 2:20 pm
Location: Theater 3
View in the Agenda Builder

SC21806: Maximize the Power of Your Organization with Learning in the Cloud
Accelerate knowledge transfer and user adoption throughout your organization. See how our
innovative cloud-based learning solutions can improve employee skills, simplify access to content, and
enhance the delivery of key information. Hear how they can help you achieve optimal levels of success
with engaged, high-performing employees.
Thursday, May 7, 2015 | 3:00 – 3:20 pm
Location: SAP Service and Support Center Demo Theater SC515
View in the Agenda Builder

WORKSHOP: Accelerate Business Outcomes with Cloud-based Learning
The key to driving value from your SAP investment is to focus on increasing adoption and
user confidence. During this workshop, join SAP Education experts to explore the latest
cloud-based learning offerings and understand how these tools help leading organizations
enable their employees to develop the skills and insight needed to accelerate business
outcomes across the organization.
Thursday, May 7, 2015 | 3:30– 4:30 pm
Location: SAP Service and Support Center Workshop Theater
SAP Education at SAPPHIRE NOW + ASUG Annual Conference 2015, Page 11 of 12
SAP Education Sessions by Day
Tuesday, May 5, 2015
11:00 AM – 4:00 PM
SC504: Simplify Knowledge Transfer Through Learning Innovation Demo Station
12:30 – 1:30 PM
SS1042: Cameron’s Super Users drive Business Transformation
SS1323: Power Tools for Super Users - SAP UEM by Knoa, Workforce Performance Builder & Worksoft
1:45 – 2:45
SS526: IDC Research Study Results: The Importance of User Skills Related to Enterprise System
Implementation, Rollout, or Upgrade Success
Wednesday, May 6, 2015
7:00 – 8:30 AM
Special Interest Activity: SAP Education Best Practice Award Breakfast
11:00 AM – 6:00 PM
SC504: Simplify Knowledge Transfer Through Learning Innovation Demo Station
4:15 – 5:15 PM
SS1733: Learning Beyond the Classroom Training Initiative – How We Educate and Engage our Workforce
SS562: Moving to the Cloud? How Do You Know Who Knows?
Thursday, May 7, 2015
8:00 – 9:00 AM
SS374: Loose Change: Is Your Change Management Program Making Cents?
12:00 – 5:00 PM
SC504: Simplify Knowledge Transfer Through Learning Innovation Demo Station
12:00 – 1:00 PM
SS1887: Here, There, Everywhere…Learning & Working in a Mobile World
2:00 – 2:20 PM
TL24738: Discover the Simplified Future of Work
3:00 – 3:20 PM
SC21806: Maximize the Power of Your Organization with Learning in the Cloud
3:30 – 4:30 PM
WORKSHOP: Accelerate Business Outcomes with Cloud-based Learning
SAP Education at SAPPHIRE NOW + ASUG Annual Conference 2015, Page 12 of 12