Quality and Strategic Development Officer (Identified position) Closing Date is Friday 27 March 2015 at 5 pm Pursuant to Section 14 of the Anti-Discrimination Act 1977 (NSW), Australian Aboriginality is a genuine occupational qualification for this position Thank you for applying for the above position. The Organisation Galambila is an Aboriginal Community Controlled Health Service located in Coffs Harbour, NSW. As a leading provider of high quality, culturally appropriate, comprehensive primary health and related care services, Galambila serves the Aboriginal communities of Coffs Harbour, Urunga, Bellingen and Woolgoolga. Important Information Galambila is an equal opportunity employer and all applications for vacancies are based on merit. People of Aboriginal and Torres Strait Islander background, women and people with disabilities are encouraged to apply. Applicants must be Australian citizens or permanent residents or have legal entitlement to work in Australia. Galambila is committed to creating a Non-Smoking environment and smoking is prohibited in Galambila buildings, grounds and vehicles. Salary Galambila offers the following attractive salary package for the position of Quality and Strategic Development Officer: • Starting Salary range $66,617 - $73,834 (dependant on qualifications) • Benefits include 11% superannuation, salary sacrifice, training and development & Employee Assistance program How to apply The application pack includes: 1. 2. 3. Position Description Selection Criteria Applicant Details Form Candidates will need to complete the enclosed Details Form and provide a brief statement (2 page maximum) that addresses all essential and desirable criteria. Your application must be submitted before the closing date. Email to [email protected] or in person to Galambila, Cnr Harbour Drive & Boambee Street Coffs Harbour NSW 2450 Or Post , marked Confidential to: Carroll Towney Galambila AHS Inc. PO Box 1431 Coffs Harbour NSW 2450 For further information or inquiries please ring Carroll on (02) 6652 0850 Incomplete or late applications will not be considered for interviews. Applications must be postmarked on or before Friday 27 March 2015 APPLICANT DETAILS POSITION APPLIED FOR: NAME: ADDRESS: TELEPHONE/CONTACT NUMBER: ( ) EMAIL ADDRESS: _________________________________________________________________ Quality and Strategic Development Officer Galambila is seeking to employ a highly motivated person in the position of Quality and Strategic Development Officer. The successful applicant will be responsible for supporting the Chief Executive Officer to develop and implement the quality and strategic management systems. The position will develop, coordinate and deliver all training to ensure that the organisation’s capacity is maintained for the delivery of culturally appropriate comprehensive health services to Aboriginal and Torres Strait Islander people. ESSENTIAL CRITERIA 1. 2. 3. 4. Qualifications  Diploma of Business (Quality Auditing) BSB51904 or equivalent is desirable.  Certificate IV in Business (or higher qualification as above).  Certificate IV in Training and Assessment; or  The ability to gain the above qualifications within one year of commencement. Skills, Knowledge and Ability Experience working within a cross-cultural environment. Knowledge and understanding of Aboriginal and Torres Strait Islander cultures. Well-developed interpersonal skills with the ability to communicate effectively with people, particularly Aboriginal and Torres Strait Islander peoples.  Ability to function in a multi-disciplinary team and ability to function independently.  Knowledge and understanding of quality improvement processes.  Knowledge and skills in contemporary Human Resource Management practices including Workplace Health and Safety, Equal Employment Opportunity and Anti Discrimination.  Proven ability in project management skills, including ability to coordinate and support staff involvement in quality improvement initiatives.    Standards of Practice Practise within an evidence-based framework. Participate in ongoing professional development of self and others.   Additional Factors  Possession of a current ‘C’ Class Driver’s Licence NSW is required.  Must be able to obtain a Working with Children Check Clearance. POSITION DESCRIPTION POSITION TITLE : Quality and Strategic Development Officer LOCATION: Coffs Harbour HOURS PER WEEK : 40 hours per week excluding public holidays (1RDO per month) RESPONSIBLE TO : Chief Executive Officer SUPERVISORY RESPONSIBILITY : Non Applicable PRIMARY OBJECTIVES: This position is responsible for supporting the Chief Executive Officer to develop and implement the quality and strategic management systems. The position will provide advice to all staff, include the Chief Executive Officer, Executive Managers, Senior Officers and relevant committees, on all matters relating to the development, implementation and maintenance of the quality assurance and continual improvement system. The position will develop, coordinate and deliver all training to ensure that the organisation’s capacity is maintained for the delivery of culturally appropriate comprehensive health services to Aboriginal and Torres Strait Islander people. PRINCIPAL DUTIES: • • • • • • • • • • • • • Develop and coordinator the implementation of quality systems and processes required to maintain accreditation against business and clinical standards. Support the CEO in the development and implementation of a continuous improvement framework, including undertaking internal audit processes. Engage with Aboriginal people, community members and key stakeholders on matters relating to the improvement of health outcomes for Aboriginal people. Coordinate the review and reporting of causes of quality failures and non-conformances. Development and delivery of training on matters relating to continuous improvement including Work Health & Safety, Cultural Integrity and Strategic Management. Monitor and improve the quality system and recommend corrective actions. Coordinate the development and review process of Policies and Procedures. Coordinate and support the establishment of an annual internal audit schedule. Develop audit tools and advise management of staff training requirements to ensure internal auditors have the required competencies. Prepare and provide reports to all internal meetings on progress in implementing activities and/or deliverables relating to Galambila quality and strategic management System. Provide training to staff on the requirements of Galambila’s quality management system. Coordinate Galambila’s preparation for the Certification and surveillance audits against quality management requirements. Perform other duties associated with the position as directed by the CEO Perform other duties consistent with the Award or Terms of Employment as may be directed or implied from time to time Reporting Lines may change from time to time at Galambila WORKPLACE HEALTH AND SAFETY AND RESPONSIBILITIES 1. Follow defined WHS and injury management policies and procedures related to the work being undertaken. 2. Take reasonable care for the safety of others in the workplace. 3. Cooperate with management in efforts to comply with any requirements of the OH&S Act and other legislation with regard to health, safety and welfare in the workplace. 4. Not intentionally or recklessly interfere with or misuse anything provided in the interests of health, safety and welfare in compliance with the OH&S Act or other legislation. 5. Report all accidents or incidents which did result, or could have resulted, in injury to others in the workplace or damage to property. 6. Report all hazards or potential hazards. 7. Follow safe work instructions and report any differences between such instructions and the way a task is actually performed. 8. Be familiar with emergency and evacuation procedures and participate in regular training in safety procedures. 9. Provide input into regular safety inspections for their department. CHILD PROTECTION RESPONSIBILITIES • • Be familiar with and adhere to Legislation in relation to Child Protection and comply with NSW Health Frontline Procedures for the Protection of Children and Young People. Attend training in Child Protection as required. CONTINUOUS QUALITY IMPROVEMENT: It is the responsibility of each staff member to be aware of the contents of the Policy and Procedures Manual(s) and work within the principles contained therein. Each staff member is expected to exhibit a commitment to quality service and to participate in activities to enhance continuous quality improvement. NON SMOKING POLICY: Smoking is prohibited in Galambila buildings, ground and vehicles. PERFORMANCE REVIEW: An offer of employment is subject to a six (6) month Probationary Period. A review of performance will be conducted 3 months after commencing and then appointee will be required to enter into an Annual Performance Agreement. STATEMENT BY EMPLOYEE: I have read and understand the requirements of the position as described in this Position Description. EMPLOYEE NAME: ……………………………………………. EMPLOYEE SIGNATURE: …………………………………….. DATE: …………………………………………………………….. GALAMBILA PRIVACY AND CONFIDENTIALITY INFORMATION One of the many rules to which staff must strictly adhere is the rule of professional secrecy and access to confidential information. All Galambila employees must observe a strict code of secrecy in any matters relating to work at Galambila and particularly in relation to information regarding clients/patients. It is equally important that members of staff do not disclose any health information of clients/patients to any other staff member unless this information is necessary for the provision of care and is exchanged in the course of providing care. Matters concerning the work of Galambila including information about clients/patients must never be discussed outside of Galambila and each member of staff has a moral and legal obligation to Galambila not to violate the trust placed in them in the handling of sensitive and confidential client and organisation information. Staff recruited to Galambila are required to sign privacy and confidentiality agreements upon commencement of employment. Breaches of privacy and confidentiality are treated with the utmost seriousness and may result in disciplinary action up to and including termination of employment. DOCUMENTARY IDENTIFICATION REQUIRED Successful applicants are required to provide original identifying documentation as per the 100 point ID check for a Criminal Record Check. (A current Working with Children Check Number may also be required). Identifying documents include: Birth Certificate Passport Driver’s Licence Medicare Card Credit Card Utilities account (electricity) 70 points 70 points 40 points 25 points 25 points 25 points Please bring one of these Note that it is the applicant’s responsibility to ensure that documents produced equal 100 points or more when combined. Applicants applying for Aboriginal designated positions must also provide a Confirmation of Aboriginality from an incorporated Aboriginal organisation.