How to Conduct a Quick but Prudent Employee Wellness Program Needs Assessment Presented by Elyse Heob Shape Up Houston May 13, 2015 Presentation Overview } Objectives } Organization Structure for Implementing Change } Why Collect Data? } Free Assessment Tools } Adapting Assessment Surveys for Efficiency 2 Learning Objectives } Evaluate organizational structure for implementing successful wellness change. } Understand the importance of conducting an employee wellness program needs assessment. } Identify free wellness program needs assessment tools. } Adapt wellness program needs assessment tools for quick and prudent data collection. 3 Organization Structure For Successful Change 4 Structure for Successful Change Senior Leadership Buy-In Wellness Coordinator Wellness Committee 5 Senior Leadership Buy-In Who? } C-suite } Able and willing to allocate time and budget to program } Sees value in wellness program } Genuinely believes in program 6 How They Help: } Advocates for wellness program } Adds clout and legitimacy to program } Allocates resources } Generates excitement! *Does not need to be the healthiest person at the company. Wellness Coordinator Who? } Familiar with HR policies } In touch with all departments } Reliable communicator } Able to commit 1-2 hours/ week initially to launch wellness program } Excited about helping peers 7 How They Help: } Coordinates wellness programming } Plans health events } Tracks and monitors participation } Health cheerleader! *Does not need to be the healthiest person at the company. Wellness Committee Who? } Representative(s) from every department } Familiar with department culture } Respected department voice } Good at encouraging program participation } Able to commit 1 hour/week initially to wellness program } Excited about helping peers 8 How They Help: } Department voice } Helps to plan wellness events } Promotes wellness programming to department } Health cheerleader! *Does not need to be the healthiest person at the company. Data Collection 9 Why Collect Data? Source: http://timoelliott.com/blog/analytics-cartoons 10 Why Collect Data? Justify the Wellness Program } Measure how employees are getting healthier } Calculate ROI Target the Wellness Program } Guide wellness programming to target needs and wants of employees } Create a healthier worksite environment } Address chronic disease risk factors for your worksite population } Increase participation and spend resources wisely by creating programs that employees will use Impact Employee Health } 20% of participants will make changes based on receiving a personal health report Source: Effect of Health Risk Appraisal Frequency on Change in Health Status. Pai, C.W., S.E. Hagen, J. Bender, D. Shoemaker, D.W. Edington. Journal of Occupational and Environmental Medicine. 51(4):429-34, 2009. 11 Data Collection Timing Wellness Program Start } } Establish baseline of overall employee health Use baseline data to guide initial wellness programming Yearly } } Annual Health Risk Assessment (HRA) Interest survey to re-target wellness programming Ongoing } } } Track participation on all health initiatives Track attendance to events Collect feedback on programming through wellness committee 12 Aggregate Data to Collect If you do not offer health insurance to employees, collect: } Sick days } Medical, disability, and workers’ compensation claims } Health risk assessment (HRA) data including body mass index (BMI), blood pressure, cholesterol, glucose If you do offer health insurance to employees, also collect: } ER visits } Urgent care visits } Primary care visits } Preventative care utilization } Pharmaceutical claims } Inpatient/Outpatient visits 13 Measuring Intangible Benefits Intangible Benefits Start Immediately } Increased productivity } Improved morale and job satisfaction } Medical claims identify fewer than one-third of health risks. 14 Free CDC Assessment Tools For Individuals and Organizations 15 What is the CDC? } Centers for Disease Control and Prevention } Top health scientists } Gold standard } Research-based tools } Non-partisan } Preventing outbreaks and keeping America healthy 16 CDC Health Scorecard Organization Assessment } Assessment on organization policies and practices towards } preventing heart disease, stroke, and related conditions such as hypertension, diabetes, and obesity } Requires 1-2 hours and in-depth knowledge of organization Access here: http://www.cdc.gov/dhdsp/pubs/docs/hsc_manual.pdf 17 How to Use the CDC Health Scorecard } When? Complete before wellness programming begins. } Complete once per year. } Why use it? To evaluate existing policies and practices that support health } To set company goals and monitor progress 18 INPUTS Survey Health and Safety Climate Survey } } Measures employee perceptions of work environment, working conditions, job satisfaction and the attitudes of supervisors and coworkers to support a healthy worksite culture } Requires 5-15 min Access here: http://www.cdc.gov/nationalhealthyworksite/docs/nhwp_inputs_survey.pdf CAPTURE Survey Employee Health Assessment } Measures employee needs and } interests related to worksite health and safety, and questions about how employee health may impact work } Requires 30-45 min Access here: http://www.cdc.gov/nationalhealthyworksite/docs/nhwp_capture_healthassessment.pdf 20 How to Use INPUTS and CAPTURE } Administer surveys once per year. } If you do not offer health insurance use: } INPUTS Survey } CAPTURE Survey } If you offer health insurance use: } Insurance-provided health risk assessment } INPUTS survey and page 12 and 13 of CAPTURE 21 Tips for Efficiency } Remove instructions pages, appendices, and CDC and affiliated logos if changes are made to the survey. } Reduce the medical history section. } Focus on questions that ask about feasible program changes within company budget. } Add a comments section for employees to provide wellness program ideas. 22 Tips for Administering Surveys } Emphasize confidentiality in all data collection communications to employees. } NEVER share individual data. } Don’t collect data you don’t intend to use. } Focus questions on budget and priorities. } Try different settings like focus groups or one-on-one conversations. } Allot survey time at existing meetings. } Adapt into online survey using programs like Survey Monkey. 23 Tips for Incentives } Focus on unengaged employees. } Provide prizes that have mass appeal and are not health-related. Examples: } Sporting tickets } Electronics like iPad or iPod } Donated gift cards to gas station or grocery store How to Use Collected Data 25 Put Data into Action } } Create a year-long wellness plan: Plan wellness programming for one year, addressing chronic disease risk factors in employee population and interests of employees. Utilize wellness committee: Create a wellness plan with wellness committee or ask for their feedback and buy-in. } High Needs + High Interest = Success } Track progress: Compare data from year to year to evaluate program efficacy } Expect results approximately 3 years after program launch. } Communicate progress to all stakeholders, especially senior leadership, so they will continue to support the program. 26 Presentation Summary } Organizations implement change most efficiently with a supportive structure. } Data collection is important to target employee needs and interest and evaluate program efficacy. } CDC offers free assessment tools online for employers: Organizational Scorecard, INPUTS, and CAPTURE } CDC assessment tools can be adapted to maximize efficiency. } Programming that reflects the data will be most successful. 27 Questions? Elyse Heob [email protected] www.ShapeUpHouston.org 28
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