Article 37 Growing old in a good home Innovative ways for seniors to get care without going to a nursing home By Joseph P. Shapiro It doesn’t take a mind reader to know that you don’t want to their own pockets. “It’s remarkable. It’s a rejection of the traditional way we’ve taken care of frail seniors in the United States,” says David Schless, president of the American Seniors Housing Association. For some seniors and their families, insurance can help with the cost, which can reach tens of thousands of dollars a year. And finding these new alternatives is not always easy. Nearly 40 percent of the beds in assisted-living facilities are in just three states—California, Florida, and Pennsylvania. Those fortunate enough to live in states like Oregon or Washington, where experimentation in long-term care is encouraged, find more choices. Don’t rely on your doctor to point you toward the best option; studies have found that doctors tend to be among the least informed about alternatives to nursing homes. And don’t wait until a crisis happens—the day Mom falls or Dad is diagnosed with Alzheimer’s disease. Here’s a look at the most common options: end up in a nursing home. Nobody does, it seems. Which is why the number of nursing home residents dropped by about 10 percent during the past decade—a period when the number of Americans over 75 grew by 27 percent. So if older Americans aren’t in nursing homes, where are they? Franklin Alexander has one answer. At 92, he’s living in his dream house with a sweeping cliffside view of the ocean, caring for his wife, Myrtle. She’s 95 and has dementia. But the couple wouldn’t have that choice without the help of an innovative California HMO that provides in-home aides and medical supplies. “We’re staying in our home looking out at the blue Pacific,” says a grateful Alexander, “instead of going into a nursing home.” The Alexanders and millions of other seniors are making aging a better prospect for the rest of us by demanding—and getting—a growing array of alternatives to the nursing home. Many nursing homes provide high-quality care, especially for people with intense medical needs. But fears over loss of privacy and independence are driving more seniors to other options. Today, there are just 1.5 million nursing home residents over age 65. Assisted-living facilities—private apartments with staff to provide some care—now serve about 800,000. Independent apartments with simpler services, like prepared dinners, serve 1.5 million. Another 625,000 seniors live in continuingcare retirement communities, which offer all the levels of care people need as they age, from independent apartments to full nursing care. Tens of thousands more live in group homes and adult-foster-care facilities. And some 6 million chronically ill and disabled older people get help at home, sometimes even with ventilators, IV tubes, and other complex medical procedures. Opting for these arrangements means opening your wallet— wide. Government picks up the tab for nearly 60 percent of nursing-home costs nationwide. But it won’t help much with these new forms of long-term care. Though 38 states pay for some assisted living, the programs are minuscule, covering fewer than 100,000 poor people. Medicare covers home care, but just for 100 visits in the weeks following a hospital stay. So seniors increasingly are paying their long-term care bills out of Assisted living Reinvent the nursing home and the result might look a lot like assisted living. Instead of the shared rooms of a nursing home, residents live in private apartments, usually with kitchenettes and bathrooms. There’s staff available to help residents eat, bathe, and dress. Some meals are included, as are services like housekeeping, laundry, and transportation. And although assisted living doesn’t provide medical care, the staff will often supervise medications. One quarter of the facilities offer special wings for those people who have Alzheimer’s disease and other forms of dementia. Costs: A private studio apartment runs about $27,000 a year, less than two thirds the cost of a nursing home. Ninety percent of residents pay out of pocket. Long-term-care insurance policies, which once covered only nursing home care, now commonly help pay for assisted living. Advantages: More homelike than nursing homes, some properties are designed to resemble upscale hotels, complete with marble lobbies and concierge services. Residents get help 1 Article 37. Growing old in a good home At Acacia Adult Day Services in Garden Grove, Calif., Estela Murguia paints, Kuniko Pittenger (next page) sings "God Bless America," and Thao Pham does tai chi exercises. Adult day care provides a community for elderly people and can give their home care-givers a respite. It's another way to stay "in the happy environment of [your] own home." Questions to ask: How will the facility meet the changing needs of residents as they grow older and need more care? Ask about possibilities and be specific. “It’s striking what families go in not knowing,” says Catherine Hawes of Texas A&M University, who conducted federal studies of assisted living. “More than three quarters [of assisted-living residents] leave and do so needing a higher level of care. They go in thinking this is forever.” Latest innovation: Sunrise Assisted Living, an industry founder 20 years ago, gave the field a new twist earlier this year when it started “At Home” Assisted Living by Sunrise. The idea: to provide the services of assisted living but in a person’s own home. After suffering congestive heart failure last month, Mary Crunkleton, 74, didn’t want to move from her apartment in Arlington, Va. Sunrise sends an aide to help the woman, who uses a wheelchair, get dressed and bathe. Technology provides a lifeline. Crunkleton wears a bracelet with a button she can push to summon help in an emergency, and last week Sunrise installed a machine that helps her take the right medications at the right time. A nurse fills the device, which is the size of a portable television and sits on her coffee table. An alarm sounds when it’s time to take a pill. If Crunkleton doesn’t remove the remaining independent as long as possible, and it’s hard to get lonely in a place with a lot of social interaction, exercise classes, and van trips to museums and malls. Overconstruction means many facilities are competing by lowering prices or guaranteeing no rent increases for a year. Problems: The virtual absence of regulation. “It’s the wild, wild West out there,” says William Benson, a former federal official on aging policy. Move in and you might find hidden fees for things you thought you were already paying for—like laundry service, a nurse to supervise your medications, or simply someone to bring a meal to your room. These can add hundreds of dollars to your monthly bill. The rent also can rise. As needs for care increase, you may still have to hire a home health aide. And facilities in many states can evict residents with little notice. Assisted living is not for those who don’t like living and eating in a group setting, especially with older people who may be very frail or have dementia. It also helps not to be fussy. Maine humorist John Gould, in his new book Tales from Rhapsody Home, writes about the food at his pseudonymous assistedliving facility: “Everything is of the finest quality. Then they cook it.” 2 ANNUAL EDITIONS pill, the system beeps the Sunrise care center 15 miles away and a staffer calls her or a daughter. A nursing home is just a short walk from their spacious threebedroom cottage. Smith, who is a retired college administrator, has one bit of advice: Move in while you are younger and healthy in order to take full advantage of the activities—and pay a lower entry fee. Problems: It’s tough to determine if the CCRC you are considering is the dream place where you want to spend the rest of your life. At least 10 percent of those who enter later leave, usually forfeiting most or all of the entry fee. When the concept was newer, in the 1980s, a string of CCRCs went bankrupt, leaving residents without their promised home. Failures are rare now that states require CCRCs to keep larger cash reserves. Questions to ask: Is the facility accredited by the Continuing Care Accreditation Commission (202-783-7286)? It checks consumer protections and the quality of health care, as well as a CCRC’s financial health. And do your own investigation, advises Larry Minnix, president of the American Association of Homes and Services for the Aging, which sponsors the voluntary accreditation group. Ask the facility for its latest audit report or get the information from the state insurance commission, which in most states regulates CCRCs. If the contract is “lay-friendly and easy to read, that’s a good sign,” says Minnix. Still, get a lawyer to review it. Ask whether you can get the apartment you want now or if you have to wait. Find out what happens if the nursing home is full when you need a bed. And check the refund policy. Latest innovation: Friends Life Care at Home, based in Blue Bell, Pa., provides the services of a CCRC, but in a person’s own home, and it finances care through an insurance plan. Continuing care communities These combine different kinds of care in a single setting, so residents can live independently as long as they are able, move to assisted living when their needs are greater, and even switch to a nursing home, if needed. A continuing care retirement community can be a single high-rise building close to an urban center or a complex on a bucolic campus. Usually residents get an apartment, but some CCRCs offer small houses. “All inclusive” or “life care” facilities usually cover all long-term health costs. Others charge less up front and more for greater care as you need it. Ninety-four percent of CCRCs are run by nonprofit groups. Costs: Bring your checkbook. The average entry fee is about $110,000 for a two-bedroom apartment and at least triple that at more luxurious communities. You rarely get equity in an apartment. And you must pay monthly fees—which average close to $2,000 for a two-bedroom—that can rise each year. Advantages: Peace of mind. All forms of long-term care are guaranteed and nearby, which can be especially appealing for couples. “We’d seen a lot of people our age struggle when one went into a skilled nursing facility 6 miles away,” says 76-yearold Glenn Smith. “Then someone has to drive Momma over to see Daddy every day.” So Smith and his wife, Kathleen, moved to a CCRC atop a hill overlooking Oregon’s Rogue River Valley. 3 Article 37. Growing old in a good home An aide fixes Patricia Cairn's hair at home. Cairns, 75, also gets help bathing, and preparing meals. In a nursing home, "I wouldn't eat." year from the family of 94-year-old William Henrich, who was in a nursing home after breaking his hip in a fall. Henrich wanted to return to his idyllic home in a forest he had planted. HouseWorks hired a contractor to install an elevator and make other renovations—at a cost of $60,000—and then found a round-the-clock aide. It was a happy return for the former accountant before he died in February. One additional service can help people with dementia and other care-intensive needs to remain at home: adult day-care centers. They offer a place to get meals and medical care and spend the day—often giving crucial respite to a spouse or other family caregiver. Most are run by not-for-profit agencies. Costs: The fee for a private-pay, licensed home health aide runs about $15 an hour. A nurse can cost two to three times more. If you’ve got heavy medical needs, or require round-theclock care, the tab adds up quickly. Still, Henrich, for example, ended up paying less—$170 a day—for his live-in aide than the $240 a day he was charged for a shared room in the nursing home. Recent government cutbacks reduced the amount of home care that Medicaid and Medicare will cover, but most long-term-care insurance policies now cover home care. Advantages: Home sweet home. More than 90 percent of seniors say they have no intention of leaving the comfort of their home or community. Problems: It can be lonely. Help from family or friends is often needed to make it work. Aides may have minimal training. And the support at home may not be enough: The older resident may still one day end up in an assisted-living or nursing home facility. Questions to ask: Does the home-health agency require, as many still do, that you use three or more hours of care each day? If so, you may be paying for far more than you need. Does the agency do criminal background checks on aides and provide references? What happens when the inevitable happens and the Members sign up while healthy but are guaranteed care in the future—such as subsidized meals delivered to their door and nursing care. Jacqueline Knopf, debilitated by a progressive neurological disease, got a virtual nursing home set up in her own bedroom. Friends Life Care last year provided daily visits from a registered nurse, who monitored her bed sores and diabetes. An aide also came three days a week to help her bathe. Knopf died last November at age 77. Says her husband, Charles: “She received every care that she would have received in the medical wing of a nursing home, except she got it in the happy environment of her own home.” Without buildings to manage, Friends Life Care can charge substantially less. For a 70-yearold, its most comprehensive plan charges a $21,250 initial fee and $315 a month. The company operates in the Philadelphia area only but plans to expand to Maryland and Washington, D.C. Living at home Most people traditionally have gotten long-term care at home, usually from a family member. But today there’s often no one nearby to help out—a result of high divorce rates, smaller families, and more mobility. So more seniors or their children turn to home-health agencies. These days, sending an aide into a home to provide hands-on care is just part of what innovative agencies do. Some, like California Home Care and Hospice of Merced, Calif., will arrange a house call from a dentist or look after the cat when you go to the hospital. Nurses provide medical care; home health aides assist with personal care like bathing. Piecing together the array of services can be dizzying. Sometimes, a home-health agency will help. New “eldercare service” companies provide a case manager to broker whatever services you may need. HouseWorks in Newton, Mass., got a call last 4 ANNUAL EDITIONS A van picks up Vesta Coulson, 74, of Long Beach, Calif., who is on her way from home to an eye appointment. A new twist on managed care the person who is getting the care feels that he had a say in choosing it. Otherwise, resentment can undermine the most loving efforts to find a parent or spouse a good place to grow old. aide you choose doesn’t show up or quits? Interview two or more aides before signing up. Latest innovation: Surprise, it might just be much-despised managed care. Think of a Medicare HMO that, in addition to medical coverage and prescription drugs, offers home-care aides, home medical supplies, and other crucial assistance. That’s the idea behind social HMOs, or SHMOs, like the SCAN Health Plan of Long Beach, Calif. For Eve Graham, 75, SCAN sends her husband, Robert, 78, who has Alzheimer’s disease, to an adult day center five hours a day, five days a week. The center charges about $40 a day; SCAN pays half and also buys the family $100 a month in medical supplies. A caseworker visits the home regularly to help troubleshoot any problems. Four SHMOs across the country serve some 80,000 Medicare recipients. A recent study showed that they’re successful in helping the elderly avoid long-term stays in nursing homes. Yet no matter how good these programs may sound on paper, a long-term-care arrangement has the best chance of working if WHERE TO LEARN MORE These resources can help you identify the best long-term care options. • Referrals. For services in your area, call the national Eldercare Locator at (800) 677-1116. • Personal advice. Geriatric-care managers may charge a hefty fee but can show you what is available. • Background. Check the Web for information about kinds of care. Start with the federal Administration on Aging’s site, www.aoa.gov. From U.S. News & World Report, May 2l, 2001, pp. 56-61. © 2001 by U.S. News & World Report, L.P. Reprinted by permission. 5
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