Youngstown State University Bookstore The YSU Bookstore proudly supplies the academic community with new and used cheap textbooks, supplies, and tools for the mind. The YSU Bookstore is an institutional store that has served the community for over thirty years. The YSU Bookstore has adhered closely to its mission of providing goods and services at the lowest possible prices consistent with sound business policy. Its diverse selection of discounted new and used textbooks, collegiate clothing, and supplies reflects the wide variety of backgrounds and interests that make YSU a world-class institution. Key Indicators of Success Goal Rev 11/10/11 2008 2009 2010 2011 $5,650,000 $5,635,000 $5,476,000 $5,811,000 $5,898,000 Book Rentals $300,000 NA NA NA $166,000 Continue to show growth as a popular option among students YSU Merchandise Sales $475,000 $568,000 $467,000 $423,000 $509,000 In FY 2012, merchandise is down approximately 7% Buyback dollars to students $800,000 $877,000 $788,000 $890,000 $879,000 As rentals grow, buyback dollars will continue to decrease <.10% .12% .12% .02% .07% Industry average is .50% Student Satisfaction: Bookstore Staff* 5.59 NA 5.80 5.76 NA In 2010, ranked 26 of 89 participating institutions Student Satisfaction: Bookstore Items Variety and Price* 4.26 NA 4.52 4.41 NA In 2010, ranked 23 of 89 participating institutions Total Sales Loss due to theft * Satisfaction scored on a scale of 1(highly unsatisfied) to 7 (highly satisfied) in the Educational Benchmarking Incorporated (EBI) College Union/Student Center Survey. = Significant Progress Notes Bookstore contributes $600,000 annually to YSU = Maintaining = Progress Needed How the YSU Bookstore Saves Students Money 1. Price YSU’s textbook margin is 3-8% below typical pricing at most university bookstores. Accordingly, YSU students save a few dollars on every new and used textbook they purchase compared to students at most other universities. 2. Used Books At YSU, more than 48% of textbooks sold are used books. The national average is 31%. That means students taking six classes at YSU will typically be able to purchase used books for one additional class versus the national average. 3. Rentals Textbook Sales FY 2011 National Average 31% 69% Used New YSU started a rental program where students can rent books for up to 60% off the new retail. In the first year, more than 3,400 books were rented resulting in upfront savings of over $151,000. 4. Buyback YSU pays our students more for their used books than the national average. In addition, because we are so aggressive about acquiring used books we return more money to our students than the national average. Nationally, the average fulltime student gets back $70/year during buyback. The average fulltime YSU student received $77.60 last year. Conclusion: YSU students typically save 10% compared to what they would have to pay at another university. YSU 48% 52% Used New Source: NACS 2010 College Store Industry Financial Report back to dashboard menu