A350 XWB Flight Crew Training Concept

WATS 2015
Training by Airbus
WATS April 2015
A350 XWB
Flight Crew Training
Concept
Presented by Capt. Gary Christiansen
Director Flight Operations and Support
WATS 2015
Our Mission Statement
Conceive, build, deliver and support the best
Training and Flight Operations Concept
to ensure the safe, efficient and effective operation of the
A350 XWB !
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
17. Sep. 2014 A350 - Flight Crew Courses Acceptance
30. Sep. 2014 A350-900 XWB – Type Certification
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
OEB Course Evaluation Campaign: July – September 2014
4 evaluators from
EASA and FAA
16 pilots from
EASA and FAA
tested the courses
More then 20 licencing and ops courses developed
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
Contents
1
The Why
2
The What
3
The How
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
Why a new Training Concept
We had a unique opportunity with the birth of a new aircraft for a fresh
look at the training concept.
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
What we promised…
A340
A380
A320
A350
A330/350
A330
We stay a family and develop a Common Type Rating A330/350 !
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
Contents
1
The Why
2
The What
3
The How
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
Training Needs Analysis - Course Prerequisite
Base Aircraft
Base Aircraft
Base
Aircraft
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
Training Needs Analysis – Training Objectives
Normal operations
Abnormal operations
Contextual operations
Background task
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
Training Needs Analysis – Training Objectives
Normal operations
FLP007
FLP008
FLP009
FLP010
FLP011
FLP012
FLP013
Flight dispatch preparation
Access to the aircraft
Cockpit preparation
Perform PAX door opening from outside
Engine Start
Perform
PAX door closing from outside
Taxi-out
Perform
PAX
Take
offdoor arming and disarming from inside
Perform
PAX door closing from inside
Climb
Perform
PAX door opening from inside
Cruise
Perform routine access to the cockpit
Descent
Perform normal exit from the cockpit
Approach
Landing
Taxi-in & arrival/engine shutdown
Post flight operations
Flight close
Go around
Diversion
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
Training Needs Analysis – Training Objectives
Normal operations
Abnormal operations
Contextual operations
Background task
Total 306 training objectives for the
Standard Transition Course
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
Training Needs Analysis - Threat and Error Management
- External
Internal
It has been observed that as much as 70% of the flight crew activities are
countermeasure - related activities
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
Training Needs Analysis - Threat and Error Management
• If Threat and Error Management (TEM) fails: potential for Undesired
Aircraft States (UAS)
• Flight crews must employ countermeasures to keep threats, errors
and undesired aircraft states from reducing margins of safety in flight
operations.
Pilots competencies are considered to be countermeasures
to Threats, Errors and Undesired Aircraft States!
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
Competency Based Training
9 Pilot Competencies
and Performance Indicators.
Application of
Procedures
• Airbus Competency Based Grading System introduced 2013
• A350 XWB Flight Crew Training program is based on development of competencies
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
A350 XWB - Training Development Process 2010 - 2014
Training Objectives
Analysis
Base
Base
Aircraft
Base
Aircraft
Aircraft
Prerequisite
Abilities
Competency Based
Training
TNA Training Needs Analysis
Subject Matter Experts (SME’s)
Regulations
OEB input
Training Course Evaluation
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Human Factor
Inputs
Course
Build
β
Courses
WATS 2015
Contents
1
The Why
2
The What
3
The How
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
The Functional Approach
How do you like to learn?
A
Read the manual for 3 days?
B
Immediately start using the phone?
C
None of the above?
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Remember the
last time you
started using a
new mobile
phone?
WATS 2015
Functional Learning
The functional approach links learning to experience. New
information is referenced to knowledge already possessed.
By using materials that the learner will use after training, the
transfer to the "real world" is enhanced. (Sticht.T - US Navy
1975 and 1976)
more efficient
more effective
Think about ACP spring loaded toggle
switch, just try explaining that, then just
use it …
Learning by doing!
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
A350 XWB Flight Crew Training Focus
• New Training Tools!
• New Training Style!
• New Training Program!
Application of
Procedures
Competency Based Training
Developed Instructional Techniques
Functional Approach
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
New Training Tools
“A350 System Knowledge
Modules”
•
•
Standard Transition: 7 days
CCQ and CTR: 4 days
Average Student Retention Rates
Source: National Training Laboratories, Bethel, Maine, USA
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
New Training Tools
“Airbus Cockpit Experience”
ACE
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
New Training Tools
The A350 Flight Crew Training will introduce a new training device:
ACE
(Airbus Cockpit Experience)
• Laptop based training devices
• “Part Task Trainer”
• Training of system knowledge and
procedures
• Training of SOPs
• Distance Learning Capable
• Offload APT sessions
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
New Training Tools
Procedure training in a realistic environment:
APT+ has been built with:
• side sticks,
• rudder pedals,
• adjustable seats,
• simplified visual,
• 3D hardware thrust levers.
 Objective train the right attitude early in
the training
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
New Training Tools
Ground Phase
Integrated systems training
with ACE
Airborne Phase
APT+
Systems
Modules
ACE
FFS
Page 25
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
New Training Program
EXAMPLE: WHY WE START WITH FFS ON DAY 8?
Proficient
•
Manual Flight Path Management + Guidance
+ Degraded Aircraft (FFS)
Develop
Expertise
• Manual Flight + Guidance (“Bird” and FD) (APT+, FFS)
Need
to
Understand
•• ????
Manual Flight - A350 Basics – “Pitch and Thrust” and
Protections (FFS)
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
New Training Program
• Surprise as a training element
• Full use of the FFS by introducing 4 Scenario Based sessions at the end
of the course
Manoeuvres Training
• Train psychomotor skills
• Frequent repositions and repetitions
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
Scenario-Based Training
• Defined profiles (LOFT style flight from
A to B)
• Higher level of realism (environment)
• Complexity and realism increases
toward terminal phase of the course
WATS 2015
Innovation with A350 XWB – footprint evolution
Legacy
Systems
Procedures
CBT
APT
ACE
SKM
ACE Trainer
SKM – Systems Knowledge Modules
ACE – Airbus Cockpit Experience
APT – Airbus Pilot Transition
FFS – Full Flight Simulation
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
APT +
FFS
More
handling
FFS
WATS 2015
The Feedback from Authorities and Customers:
“Also big thumbs up for concept of first flying
session to be in FFS.”
“It's brilliant...”
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
Conclusion
• Airbus has designed an innovative training program
• Training tools are state of the art
• The ACE trainer sets a new industry standard
• Instructor guidance following new principles:
Competency Based Training
Functional Learning for Theory and Practice
Learning by Discovery
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.
WATS 2015
Thank You
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.