Licensing Requirements & Dependencies Licensing Requirements & Dependencies Creation of reports that include a defining characteristic of another module requires a license to that other module. Please see the following page for specific examples intended to provide clarity around the differences between the Apptio Cost Transparency modules and Apptio Business Insights modules. Module Defining Characteristic Report Example Apptio Cost Transparency Foundation • Any IT Costs • Total Cost of All Servers Apptio Cost Transparency Applications & Services • Cost of Individual Applications or Services • Total Cost of Oracle Business Suite • Total Cost of Email Apptio Cost Transparency Business Units (BUs) • Cost by Business Units • Cost of Mfg. Division Apptio Infrastructure Insights • Non-Cost Metrics • Utilization of Capacity • Cost of Unallocated vs. Allocated vs. Used Storage • Cost of Servers Below x% Average Peak CPU • Performance: % of Servers Virtualized • Quality: Cost by Average Age of Servers • Power: Cost per KWh Used Apptio Application Insights • Cost by Application License Usage • Infrastructure Utilization by Application • Cost of Unused Licenses Apptio Bill of IT • Apptio User Logins for BU Employees • Price* Quantity-based, Plan-based, or Hybrid Bill • Cost Recovery or Revenue • Budget Remaining per BU Apptio IT Planning Foundation • Create Budgets or Forecasts Further, each Apptio module is pre-loaded with standard application elements, such as a pre-defined cost model, taxonomy, data model, and reports. The majority of these elements may be configured or extended at the Subscriber’s election without requiring the customization of the module. If a Subscriber would like to make customizations, they must subscribe to an additional Custom Model Add-On for that module (in addition, possibly incurring additional Professional Service fees both upon deployment and perhaps upgrades). The following pages provide further clarity on what is and is not a “customization” for purposes of determining whether the Add-On is required or not. Lastly, in certain exceptionally large deployments, our Subscribers require more than 1,000 users or 1TB of source data to support the optimal functioning of the Application Domain. Apptio will notify any Subscriber that exceeds this amount and discuss with them strategies for reduction of compute consumption. If actual usage exceeds these levels Apptio may require at its discretion that Subscriber subscribe to a Capacity Add-On for its Application Domain. Application Module Dependency Apptio Cost Transparency (CT) • CT Foundation • CT Apps & Services • CT Business Units • None • CT Foundation • CT Apps & Services Apptio IT Benchmarking • Infrastructure Benchmarking • CT Foundation Apptio Business Insights • Infrastructure Insights • Application Insights • CT Apps & Services • Infrastructure Insights 1 | © 2015 Apptio, Inc. All rights reserved. 11.7 http://www.apptio.com Apptio Licensing Requirements & Dependencies Cost Transparency vs. Business Insights Reporting Each application and module provides distinct rights to perform certain types of reporting or analysis as highlighted generally below. For illustration, Apptio Cost Transparency Foundation permits a fully loaded cost view of a service category and insight into the cost drivers (e.g., TCO of storage or applications), as well as an average unit cost view. Apptio Cost Transparency Applications & Services empowers a deeper view into those fully loaded costs by enabling a per-application and per-service reporting perspective (e.g., TCO of applications in the service library). Additionally, the user may better demonstrate efficiency, justify investment, or accelerate decisions through use of the Apptio Business Insights applications. Business Insights unlocks a reporting view into breakouts by individual asset (e.g., by specific Server ID number), the relationship of the asset to other services and utilization (e.g., the relative cost impact of the utilization of that asset, and the relative burden of such asset on related cost drivers, such as storage), and by attribute (e.g., analyze server cost by class/tier or even OS type). The following is a partial list provided to better understand the value and differences of the reporting capabilities between and amongst the Cost Transparency and Business Insights modules and applications. Cost Transparency Focus Metric Focus Sample Breakouts Applications Cost & Utilization Used vs. Total Software Licenses, per User Login, per Transaction, Infrastructure Utilization per Application Infrastructure Cost & Utilization Unallocated vs. Allocated vs. Used Storage, Below x% Peak CPU, Unused Rack Space, Other Non-Cost Metrics (e.g., Performance, Quality, Power) Business Units Total Cost Business Unit & Department; Application, Service, Project, Direct/Indirect/Unallocated; Run/Grow/Transform; Business Initiative Services Total Cost Service Category, Service, Service Offering, Service Owner, Investment Objective, Business Criticality Application Portfolio Total Cost Dev/Run, Investment Objective, Criticality, Family, Function, User Category, Virtualization, Cloud Profile Application Total Cost Total Cost Run/Dev, Project, Vendor, IT Tower, Cost Pool, Server & Storage Asset by ID, Class, Platform, Environment, Virtualization & Cloud Profile, Location Cloud Total Cost Total spend by IaaS/PaaS/SaaS Provider, by Category, & by Tower IT Towers Total Cost Total Cost & Average Unit Cost by Fixed/Variable, Cost Pool Projects Spend Actuals vs. Plan, Tower, Run/Grow/Transform, Project Manager, Cost Pool Labor Total Cost Total Cost by Internal/External, Role, Tower, Location, Region Vendors Spend Spend by Vendor, Vendor Type, Vendor Function, Tower, Project Spend Spend Actuals vs. Budget & Plan by Cost Pool, Cost Center, Account, GL Journal Entry Cost Pools Spend Internal/External Labor, Hardware/Software (by Depreciation, Lease, Maintenance, etc.) Data Quality Completeness, Uniqueness, Validity, Unallocated Costs Foundation Apps & Svcs BUs Business Insights Infra. Apps = Permitted Reports 2 | © 2015 Apptio, Inc. All rights reserved. 11.7 http://www.apptio.com Apptio Licensing Requirements & Dependencies When is a Custom Model Add-On Required? The following is a non-exhaustive list of common actions taken by Subscribers with respect to the Application elements with guidance as to whether such action is a “customization” requiring subscription to the Custom Add-On or not. Customer Actions Custom Add-On Taxonomy: “What to Measure” Leverage Standard Apptio TBM Unified ModelTM (ATUMTM) Taxonomy (IT Towers, IT Sub-Towers) Leverage Standard Cost Pools Add Unique IT Towers or IT Sub-Towers Modify a Standard IT Tower or IT Sub-Tower R Remove Cost Pool or Sub-Cost Pool R Cost Model: “How to Measure” Use Best Practice (ATUM) Cost Model Allocate Costs Via the Library of Included Standard Allocation Methodologies Modify Existing Allocations between Standard Model Objects Create New Calculated Metrics Allocate Costs Via a Non-Standard Allocation Methodology R Change or Delete an Outside-of-the-Box (OOTB) Metric R Change or Delete an OOTB Tag R Reports: “What to Track” Use Best Practice OOTB (Stock) Reports Create New Dashboards & Reports Modify Best Practice OOTB Reports Data: “What Data is Required to Measure” Automate Data Collection Via Datalink Consume Prescribed Data into Master Data Sets R Change Metadata about the Master Data Set R = Required As is likely provided in your agreement with Apptio, “Annual IT Spend Under Management” is the total annual operating expenses managed by the Apptio TBM solution during the applicable twelve (12) month period. The following is provided to better clarify how operating expenses are calculated. “Operating expenses” (OpEx) means all amounts characterized as expenses by Generally Accepted Accounting Principles (GAAP) or International Financial Reporting Standards (IFRS). These are expenses that are represented on a company’s income statement (not balance sheet) in a given period. It excludes capital purchases made during the period but includes the in-period depreciation and amortization related to capital purchases made in current or prior periods. For example, if a company’s annual IT OpEx (inclusive of depreciation and amortization) are $100M, and $25M of capital purchases were made during the period, only the $100M of OpEx are captured in our calculation of spend under management. OpEx and capital expenses will not be added together. 3 | © 2015 Apptio, Inc. All rights reserved. 11.7 http://www.apptio.com
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