1. No category

5/1/2015
Low Income Housing Tax Credit
Project‐Based Section 8
Rural Development 515 with Rental Assistance
Section 202
Section 811
HOME
Other HUD (236, BMIR, Rent Supp, etc.)
Tax‐Exempt Bond
Presented by:
Gwen Volk
CPM, NAHP‐e , RAM  , FHC , SHCM , HCCP 
Affordable Housing Consulting & Training www.gwenvolk.com
©2015 GWEN VOLK INFOCUS, Inc. Required to provide service programs by regulatory agreement, state agency or the owner’s 501(c) 3 status
Not required to do so but provide them anyway
Not providing but would like to because:
I want my property to achieve the COQ designation My residents would benefit
It sounds like fun
I need one more thing to do
Pay an outside service provider/organization Keep an official “service coordinator” on staff
Team with outside “service partners” Send residents to off‐site program centers
Utilize management/leasing staff to coordinate and/or provide programs
©2015 GWEN VOLK INFOCUS, Inc. 1
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__________________________
__________________________
On the 3x5 card, tell us about a _ successful service program you have provided for your residents at little or no cost.___________
__________________________
__________________________
Strengthen positive relationships with residents
Help residents to be better tenants
Relieve tensions among diverse residents
Keep kids out of trouble
Reduce isolation Promote independence
Create a sense of community among residents
Foster intergenerational understanding
Set your property apart from the competition
©2015 GWEN VOLK INFOCUS, Inc. ©2015 GWEN VOLK INFOCUS, Inc. Applicable to low income individuals who are: Elderly
Family Person’s with disabilities
Possible sources:
United Way
Chamber of Commerce
Ministerial Association
Distribute to all residents and provide to new residents at move‐in
©2015 GWEN VOLK INFOCUS, Inc. 2
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http://www.njcommunityresources.info/commres.html
Don’t assume you know
Every community is different
So . . . start with a survey
Don’t worry about how or if you will be able to provide what they want .
A survey is not a promise ‐ it’s a vision
©2015 GWEN VOLK INFOCUS, Inc. A few ideas to get you started . . . A few ideas to get you started . . . Social activities
Life skills/financial literacy
Dance
Safe sex education
Violence/safety prevention programs
Religious instruction
Academic tutoring
Arts and crafts
©2015 GWEN VOLK INFOCUS, Inc. Music/band/singing
Youth leadership
Drug prevention
Computer classes
Mentoring
Recreation/sports
Job skills training/ employment assistance
©2015 GWEN VOLK INFOCUS, Inc. Community garden
Course on healthy living
Learning about nutrition and cooking
English as a second language classes
How to save money by going green
Tips on caring for an elderly parent or other relative
Information on advance health care directives
Self‐defense classes
Job fair
Community socials
Exercise classes
GED
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Ways residents can participate: Urge other residents to complete their surveys
Attend a discussion meeting on the survey results
Help to decide what things are doable and how
Identify local individuals and organizations who might be interested in doing programs at our property
Talk to other residents about participating in the programs we decide to offer
Provide feedback on how the programs are going
©2015 GWEN VOLK INFOCUS, Inc. Adequate to the needs of the residents
A clubhouse, a meeting room, a converted storage room, or an apartment taken off line.
Must be inviting – decorations, furnishings
©2015 GWEN VOLK INFOCUS, Inc. Space
Activities
Service Partners
Resident participation
Reports
©2015 GWEN VOLK INFOCUS, Inc. Develop a balanced range of service programs Matched to the resident needs and wants, and Availability of service partners to provide them
©2015 GWEN VOLK INFOCUS, Inc. 4
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Develop a balanced range of service programs Matched to the resident needs and wants, and Availability of service partners to provide them
Identify groups who are seeking access to your residents as part of their own mission
Search for prominent outreach organizations and start making phone calls.
Tell them what you are trying to do – can they help? Can they put you in touch with someone who can?
Always give back to your service partners by volunteering for their projects
Continually seek new service partners – funding is in flux and your best service partner today may not be available in 6 months.
©2015 GWEN VOLK INFOCUS, Inc. Mission organizations apartment outreach USDA’s summer meals program (local non‐profit sponsors)
Church youth groups ‐ spring break activities for your kids on site
YMCA ‐ after school program (some will come to your facility)
YMCA – summer camp for youth – (some will provide transportation, may be free to low income)
National Alliance for Mental Health – will provide support meetings on site
High schools and colleges will provide on‐site tutors
©2015 GWEN VOLK INFOCUS, Inc. Research
Google Helping Handbook
Contact and Follow‐up – be persistent
Phone
Email
Visit Explain what you are trying to do and ask for what you need
If they can’t or won’t do it, do they know someone who can or will?
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Do check in on and periodically observe what the service partners or their designees are doing.
Don’t develop and conduct service programs –
unless you are specifically a qualified service coordinator
Do use resident volunteers to assist with service programs when appropriate
Do not engage residents to provide service programs unless they are under the supervision of a service partner.
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Property: ______________________________ Month/Year:_________________ Service programs must be marketed Don’t be discouraged by low attendance
Persistence pays and attendance will grow
Always get resident feedback on programs
Resident needs and wants may change –
continue to survey them annually
Decide whether to allow non‐residents in the neighborhood to participate in service programs (some service partners will want this)
Program/Activity
Date Held
Sponsoring Org. or Service Partner
Presenter or contact person
# res‐
idents
Comments
Sign‐in sheet Date:________________ Program/Activity: _________________________
Name
Apt. #
Attach flyers used to promote the event and any handouts provided
©2015 GWEN VOLK INFOCUS, Inc. ©2015 GWEN VOLK INFOCUS, Inc. ©2015 GWEN VOLK INFOCUS, Inc. ©2015 GWEN VOLK INFOCUS, Inc. Obtain an authorization/permission slip from the parents for any one‐time or on‐going program their child will attend.
Request proof of insurance from the service partner (consult your attorney about any concerns you have).
Ensure the service provider is screening, training and providing supervision to the person or persons who are doing the youth programs. Consult your attorney about any additional screening you may want to perform.
It is a good idea to have children list a check‐in and check‐out time on the sign‐in sheet.
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