SCHEDULE “A” – JOB Position Titles: Reference No: VEN_SEC Venue Security Guard Department: Facility / Patron Services Position Status: DESCRIPTION Revision date: January 15, 2013 ☐ Permanent Full Time ☑ Temporary Position ☐ Permanent Part Time ☐ Casual / On Call (event driven) Position Description Reports & Responsible to: Manager, Venue Security Position Summary: This position may perform a wide variety of duties including (but not limited to): All phases of public and facility safety/security, life safety systems, transportation and traffic control, safeguarding the facilities, assets, staff and patrons of True North Sports and Entertainment, the MTS Centre and CTV. Detailed Responsibilities: Enforce facility regulations to provide a secure environment for all employees, visitors and patrons. Protect the facilities and assets of True North from theft or damage. Detect and prevent theft or destruction of company property. Maintain order within and around the facility. Oversee access to the facility including issuance of all keys, changing of locks, and issuance of magnetic passes, maintenance of visitor logs and enforcement of access procedures, all based on established policies. Monitor security cameras and operate security control room equipment. Maintain and ensure all safety measures and emergency measures and procedures are adhered to. Respond to alarms, disturbances, threats and all other disturbances and emergencies as necessary. Conduct regular security rounds and maintain a legible detailed log of rounds and complete detailed reports of all incidents as required. Any other duties as assigned from time to time by Supervisors/ Management. Ability to work with little or no supervision. Take personal responsibility for facility security and safety; assume other areas of responsibility as required when other departments are not present (e.g. Housekeeping) Other duties as assigned. True North Sports & Entertainment Limited Qualifications: Error! Reference source not found. Page 2 of 2 High School diploma or general education degree or equivalent combination of education and experience. Experience in the security field at an entertainment facility is an asset. Good working knowledge of crowd control requirements / training a definite asset. Background in conflict resolution, problem solving and customer service. Good interpersonal skills. Excellent communication skills, both oral and written. Good organizational and record keeping abilities. Proficient in Excel, Word, and other computer applications. Must possess sound judgment and be of solid character. Must possess class 5 Manitoba drivers’ license in good standing. Must provide a clean criminal record check as well as a child abuse registry check. Must be licensed or licensable under provincial security guard legislation. Specific Objectives / Criteria for initial review period: Physical / Mentally Demanding Tasks To be determined. Shift Work and Standard Hours of Work Venue Security Guards work rotating shifts. Shifts rotate on a monthly basis, subject to change based on the wishes of the majority of security guards and management. Shifts will be eight (8) or ten (10) hours in length. True North possesses a “Standard Hours of Work Permit” granted by Manitoba Employment Standards, allowing Full-Time Venue Security Guards to work up to ten (10) hours per day or forty (40) hours per week without overtime pay (The Permit is posted in the security office). Compensation / Benefits: To be discussed during the recruitment process. Application Details: To apply for this position, please send a resume outlining your skills and experience by March 31, 2015 1. Must be able to accommodate a flexible work schedule (including weekends, holidays and evenings) including rotating shift work. 2. Ability to multitask during extremely stressful situations while being observed by others. 3. Be of good physical condition to conduct a variety of physically challenging duties. 4. Availability to work on short notice. 5. Must be able to stand/walk for long periods of time. Email submissions to: [email protected]
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