Webster House Health Center 24-hour skilled nursing and high quality car e for patients with a wide variety of needs – from short-term rehabilitation to long-term nursing support. Since we opened our doors over 30 years ago, we have been one of P alo Alto’s most respected senior communities. Our Health Center is nestled on a gor geous campus in downtown Palo Alto with rose gardens, luscious lawns, gazebos, fountains and r edwood trees. Highlights Some of the outstanding programs & services we are known for:  24-hour skilled & higher medical acuity car e  Wound care program with 2 wound care certified registered nurses  Wound vacs  TPN/Intravenous therapy  Respite care and hospice  Physical, speech & occupational therapies  Social Services, counseling & discharge planning  Short & long term stays  Outpatient rehabilitation program for those not requiring full-time care  ‘Best Practice’ Award for ‘More-than-a-Meal’ program Full calendar of activities that promote interest in life, vitality and wellness:  Volunteer program with over 1000 volunteer hours each month  ‘Furry Friends’, ‘Friendly Visits’ and ‘Quality Family Time Candlelight Dinners’ programs  Weekly entertainers with a variety of skills and talent  Individualized plans Call us today for more information. We accept all payor sources. Webster House Health Center Director of Admissions, Lorena Prado (650) 617-7350, M - F, 9 to 5. Weekends (650) 328-3300 *Admissions available every day of the week - 24/7 First Place Award: California Long Term Care Medicine’s INTERACT program for reducing unnecessary hospital readmissions. American Geriatric Society award for reducing hospital readmissions. Rotary Club of Menlo Park grant for improving quality of life in the memor y care program through pet/art/music therapy. Person-Centered Care where the resident is very involved in their care decisions along with the family. Participants in the national Quality First initiative for Advancing Excellence in America’s Nursing Homes. We are a member of Aging Services of CA, LeadingAge, ASA, and AHMA-NCNH. (see other side ) Health Center Eligibility Admissions (Admissions available every day of the week - 24/7) Admission requests, by families, for our Health Center must have prior physician appr oval. For acceptance we will need: 1. Medical records (history, physical), medical list and progress notes 2. Demographics sheet from physician’s office 3. Physician orders 4. Health Insurance ID card – must be presented within 24hrs of admission (photo copy acceptable) Accepted Insurance & Payor Sources Medicare Managed Care (HMO) (need prior authorization) Aetna Blue Cross Blue Shield Cigna HealthNet Health Plans San Mateo Health Plans Santa Clara Pacific Care SecureHorizons UnitedHealthcare Private Pay Medi-Cal Explaining Therapy Terms Occupational Therapy (OT) - Involves rehabilitation with Active Daily Living Skills (ADLS) such as dr essing, toileting, upper body strengthening Physical Therapy (PT) - Involves rehabilitation with bed mobility, transfers, ambulation, assisted devices, upper & lower body strengthening Speech-Language Pathology (SLP) - Involves maximizing individual's communication and cognitive skills and also addresses swallowing disorders -Swallowing deficits and disorders such as dysphagia -Speech disorders such as aphasia Staffing Ratio Our Health Center staffs according to acuity levels, and in all cases complies with staffing r egulations. Our Doctors The Health Center’s physicians come from Stanford and Palo Alto Medical Foundation and all specialize in geriatrics. SNF License #220000434 Exceptional care, commitment and compassion Webster House Health Center, CCRC, 437 Webster St., Palo Alto, CA 94301 (650) 328-3300 www.jtm-esc.org/webster-house