MODERNSALON.COM FALL/WINTER 2011 Lush LASHES Trendy NAILS Plan to make more money this year! Joy OF COLOR Trends, tips and techniques Texture SEASON Products and tools to curl it up, smooth it out w o l g , r e t t i l g , r u glamo Services, strategies and styles to light up salon success! facebook.com/modernsalon Bonus Holiday Issue Scan and watch! from Beauty Systems Group, CosmoProf and Armstrong McCall cosmoprofbeauty.com Holidays JUST GOT more THE Luxurious... ©Joico® Laboratories, Los Angeles, CA 90042-0308 800.44.JOICO THANKS TO JOICO K-PAK® APPLIANCE HOLIDAY GIFT SET $ 14900 Salon (IRON + DRYER + FREE BLOWDRY SPRAY) JOICO.COM $219.95 Retail US pricing only $ 1148 Salon $22.95 Retail $ 98 Salon 9 US pricing only $19.95 Retail US pricing only NEW K-PAK REVITALUXE (5.1 oz) + FREE K-PAK SHAMPOO (10.1 oz) JOICO & K-PAK HOLIDAY DUOS + FREE NEW K-PAK REVITALUXE (1.7 oz) (Available in K-PAK,® K-PAK Color Therapy, Daily Care, Color Endure,® Color Endure Violet, Moisture Recovery, Body Luxe, Silk Result® Fine/Normal, Silk Result Thick/Coarse, and NEW Smooth Cure) Available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 1-800-362-3186 (BSG East) or 1-800-544-9227 (BSG West). Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. DISCOVER AQUAGE ULTIMATE COLORCARE ©2011 SalonQuest, LLC. FOR SILKY SMOOTH FRIZZ-FREE HAIR You have to feel the difference to believe it! SeaExtend Silkening Shampoo Perfect for smoothing coarse, curly and frizzy hair. Extra-gentle, sulfate-free formula keeps haircolor vibrant. SeaExtend Silkening Conditioner Seals in smoothness and moisture. Dramatically improves manageability leaving hair feeling silky-smooth. SeaExtend Silkening Oil Treatment Creates silky, smooth and frizz-free hair. Crystal-clear formula seals in haircolor, adds moisture and shine. ® SOLD ONLY TO INDEPENDENT SALONS NO NATIONAL SALON CHAINS OR RETAIL STORES Visit www.aquage.com for step-by-step styling videos Available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 1-800-362-3186 (BSG East) or 1-800-544-9227 (BSG West). Visit www.armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. HOLIDAY 2011 YOUR MULTI-MEDIA SOURCE FOR EDUCATION, INSPIRATION AND COLLABORATION. features departments Brightest Season, Biggest Service Hair color still rules, at the holidays and year-round Holiday Style Watch Your holiday check list, behind the cover info, social media musts and more 42 20 46 ’Tis The Season For Texture Curl it up, smooth it out with texture-driving products and tools. 50 Holiday Extras Lush lashes are in demand. 54 True Luxury Dazzling color, festive designs and updo how-tos from Goldwell’s Holiday Collection. Holiday Portfolio Tips, trends and how to get the looks of the season. Aura The Aquage artistic team creates a holiday mood. 58 Holiday Inspiration Take time to take care of yourself! 62 in every issue 72 MODERN SALON HOLIDAY 2011 Volume 97, Number 10B Fill Your Own Stocking Tips and ideas on how to make sure you make more money this year. FALL/WINTER 2011 modernsalon.com Lush Joy OF LASHES Trendy NAILS COLOR Plan to make more money this year! Trends, tips and techniques Texture SEASON Products and tools to curl it up, smooth it out P L E A S E R E C Y C L E T H I S M AGA Z I NE glamour, glitter, glow Services, strategies and styles to light up salon success! facebook.com/modernsalon COVER Hair: John C. Simpson for Goldwell Photography: Roberto Ligresti Make-up: David Maderich Fashion Styling: David Widjaja Holiday Updos Style it up, speed it up Holiday Nails Mani mania, more money! The Gift Of Guys Men’s biz is big. Unwrap the opportunities! MODERNSALON.COM 28 32 36 38 66 The Gift Of Giving While gearing up for the winter holidays, salons join Team Pink to support breast cancer fundraising and awareness. 10 14 68 EDITORIAL DIRECTOR’S NOTE HOLIDAY PARTNERS HOLIDAY GOODS SEE IT ONLINE Read this special edition and every issue of MODERN online at modernsalonc.om/digital Bonus Holiday Issue Scan and watch! FCd_MSBSG_1011.indd 1 from Beauty Systems Group, CosmoProf and Armstrong McCall cosmoprofbeauty.com 9/20/2011 2:12:39 PM BONUS ISSUE sponsored exclusively by Beauty Systems Group/CosmoProf and Armstrong McCall Note: Featured products are available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 800-362-3186. Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. All statements, including product claims, are those of the person or organization making the statement or claim. The publisher does not adopt any such statement or claim as its own, and any such statement or claim does not necessarily reflect the opinion of the publisher. MODERN SALON accepts no responsibility for unsolicited materials. Hair styles and accompanying technical information cannot be duplicated without permission. These special requests should be addressed to MODERN SALON. Copyright 2011. Modern Salon is registered in the United States Patent and Trademark Office. MODERN SALON (ISSN 0148-4001) published monthly by Vance Publishing Corp., 400 Knightsbridge Pkwy., Lincolnshire, IL 60069. Phone 847-634-2600. Overseas subscription offices: J.B. Tratsart Ltd., Dogmersfield Nr. Basingstoke, Hampshire RG278SU, England; Top Hair, Magazinpress Verlag, Elisenstrasse 3, 8000 Munchen 2, Germany; J. Bruce Cortaville and Associates, Box 1060 GPO, Sydney 2001, Australia; Spencer L. Ayrey Ltd., 171 Main North Road, PO Box 2096, Christchurch, and Rod Trembath Ltd., 30 Stoddar Rd., Mt. Roskill, Auckland, New Zealand; Chia Swee Boon, Longford Company, One Selegie Road, #02-24 Paradiz Centre, Singapore 0718, Tel. 33-98-398. Subscription rates—USA and possessions: $28 one year; $40 two years; $50 three years; single copies $5. Canada: $37 one year; $57 two years; $73 three years; single copies $5. Periodicals postage paid at Lincolnshire, IL and additional mailing offices. Postmaster: Send address changes to MODERN SALON, P.O. Box 3593, Northbrook, IL 60065-9724. Please Recycle This Magazine Available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com cosmoprofbeauty.com to shop online or for orders to ship call 1-800362-3186 (BSG East) or 1-800-544-9227 (BSG West). Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. modernsalon.com associate publisher & editorial director Michele Musgrove 224.358.5286 mmusgrove@ vancepublishing.com executive managing editor Deborah Ogilvie 847.634.4359 dogilvie@ vancepublishing.com beauty and fashion director Maggie Mulhern 201.321.1886 mmulhern@ vancepublishing.com executive editor/social media & video editor/first chair Alison Shipley 847.415.8084 ashipley@ vancepublishing.com news editor Jan Hillenmeyer 847.415.8044 jhillenmeyer@ vancepublishing.com associate editor Lauren Salapatek 847.415.8012 lsalapatek@ vancepublishing.com west coast editor editor in chief/salon today Stacey Soble 805.709.1837 ssoble@ vancepublishing.com contributing editor Laurel Nelson lnelson@ vancepublishing.com modern salon tv/online contributor Kelly Cison kcison@ vancepublishing.com editorial coordinator Joyce Alverio 847.415.8037 fax: 847.634.4342 jalverio@ vancepublishing.com e-product manager Mike Curran 847.415.8054 mcurran@ vancepublishing.com web production editor Katie Georgas 847.415.8039 kgeorgas@ vancepublishing.com CREATIVE SERVICES Graphic Design Manager / Elliott From [email protected] Graphic Designer / Himanshu J. Suthar [email protected] MANAGEMENT Vice President/Group Publisher / Steve Reiss 847.634.4354 [email protected] Associate Publisher & Editorial Director / Michele Musgrove 224.358.5286 [email protected] Advertising, production and circulation see page 71 for contact information. VANCE PUBLISHING CORPORATION Chairman of the Board / William C. Vance President / Peggy Walker Watch it now at Holiday Issue sponsored by: Note: Featured products are available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 800-362-3186. Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. HOLIDAY NOTE > Find more holiday tips online at modernsalon.com N Joy of Planning Ahead o, you’re not imagining it. The holidays keep starting earlier. Hallmark starts hawking ornaments with special instore events in July—we’ve all gotten used to that. But the early bird mentality for Christmas and winter holiday promotion is spreading. For most major retailers, September is now the new October. According to a report in USA Today, Christmas merchandise has been at Costco stores since September 1, and will show up at Home Depot, Kmart, Sears, Walmart and JCPenney shelves before month’s end. “A substantial number of consumers will pick out Christmas tree ornaments even as they’re picking up Halloween pumpkins,” reports Mike Gatti of the National Retail Federation’s marketing division. Consider this powerful statistic: More than 37% of shoppers—and 42% of women—plan to do some holiday shopping by Halloween, reports an NRF consumer survey. One theory is that because of the economic situation of recent years, more customers are conditioning themselves to space out holiday purchases and gift selection, to start earlier. Are you ready to help them shop in your salon? DON’T WORRY, THERE’S STILL TIME November and December are classically the busiest months by far for most salon businesses and beauty professionals. In terms of revenue, it’s the most wonderful time of the year! But because the economy has created other consumer habits— like appointment stretching—it’s important to use the months leading up to the holiday crunch to think through holiday marketing, promotion, merchandising and gifting ideas. Also, you want to have a solid strategy in place to leverage your holiday boost in traffic so you can convert it effectively to increased business in 2012. Fortunately, you have great resources at your disposal to help you succeed. This third annual HOLIDAY BONUS issue, created in collaboration with Beauty Systems Group/CosmoProf and Armstrong McCall, is just one tool you can tap into. In this issue you’ll find ideas and inspiration on seasonal standbys like hair color and updos, along with practical advice on how to build your men’s business and texture revenues. You may even learn that your biggest bottom-line boost could come from taking another look at nails, or adding-on a focus in lashes. Hopefully, you’ve already started your salon holiday planning and intend to have your shelves and backbar well-stocked with the best the industry has to offer. Wishing you joy, peace and prosperity, Michele Musgrove Associate Publisher & Editorial Director [email protected] Note: Featured products are available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 800-362-3186. Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. 10 Holiday 2011 modernsalon.com T. YO U R CU YO U R EN CL I T. YO U R CO L O R . IT’S NOT WHERE YOU START. IT’S HOW YOU FINISH. www.goldwell-northamerica.com Available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty. com to shop online or for orders to ship call 1-800-362-3186 (BSG East) or 1-800-544-9227 (BSG West). Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. New GOLDWELL StyleSign. SHOWCASE YOUR CUT AND COLOR LIKE NEVER BEFORE. YOUR STYLE. YOUR SIGN. TURN IT ON! Experience styling quality at its very best. Transform your client‘s cut and color into a masterpiece with StyleSign‘s advanced FlexShine Protect technology: • Long lasting, flexible hold and a natural feel • NEW: Exceptionally smooth hair and radiant shine for intense striking color • NEW: Triple Color Protection System and heat protection maximized STYLIST PROVEN: New GOLDWELL StyleSign enhances the brilliance and shine of your color! DEDI C AT ED T O C O L O R P ERFEC T IO N . HOLIDAY PARTNERS > See more Holiday products and offers at cosmoprofbeauty.com The Beauty of Partnership A Frank Fulco Michael Heines t the holidays, more than any time, we realize how much relationships matter. It’s the same in the professional world of beauty as it is in our personal lives. The connections we have, the support we give and receive—these are the things that sustain us. Please join us in thanking the important partners who support this special holiday issue—our brand sponsors and their educators and artists. As you prepare for the busiest time of the year in your salon and in your chair, we at BSG/CosmoProf want you to know we are here for you. We value the connections we have with our customers and consider it an honor to provide you with education and resources to complement the best professional products and tools the beauty industry has to offer. Our entire team is committed to your success, and we are ready to sit down with you face-to-face to help you plan your holiday promotions, merchandising, add-on service strategies and other ideas. We want to help you enjoy an amazingly profitable November and December, and to ring in new business growth in 2012! As part of our commitment, we and our brand partners have again invested with MODERN SALON on this third annual bonus Holiday Issue. This idea book is meant to spark conversation with your sales consultant or store professional, while also inspiring you with creative artistry and business-building best practices. Here’s to a beautiful holiday season for you and your clients! Thank you for your partnership, Frank Fulco Michael Heines Group Vice President, BSG East General Manager, Vice President, BSG West Special HOLIDAY Issue sponsored by Beauty Systems Group, CosmoProf and Armstrong McCall Note: Featured products are available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 800-362-3186. Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. 14 Holiday 2011 modernsalon.com A v a i l a b l et h r o u g hBS Gs a l e sc o n s u l t a n t so ra t Co s mo P r o f s t o r e s . V i s i t c o s mo p r o f b e a u t y . c o m t os h o po n l i n eo rf o ro r d e r st os h i pc a l l 1 8 0 0 3 6 2 3 1 8 6( BS GE a s t ) o r1 8 0 0 5 4 4 9 2 2 7( BS GWe s t ) . A l l p r o d u c t i ss u b j e c t t oa v a i l a b i l i t ya n da l l p r o d u c t sma yn o t b ea v a i l a b l ei na l l l o c a t i o n s . UNFROGETTABLE COLORS! ONLY IN THEATERS Available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 1-800-362-3186 (BSG East) or 1-800-544-9227 (BSG West). Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. GL IT T E R S* RAINBOW CONNECTION EXCUSE MOI! GONE GONZO! FRESH FROG OF BEL AIR DIVINE SWINE GETTIN’MISS PIGGY WITH IT! DESIGNER... DE BETTER! WARM & FOZZIE R E D S & NE U T R A L S ANIMAL - ISTIC MEEP - MEEP - MEEP GLITTERS 12-PIECE DISPLAY WOCKA WOCKA! PEPE’S PURPLE PASSION 36-PIECE DISPLAY REDS & NEUTRALS 12-PIECE DISPLAY Find us on: CONTAINS NO DBP, TOLUENE, OR FORMALDEHYDE Nail Lacquers feature OPI’s exclusive ProWide™ Brush (Patent pending). *All Glitters also available in Axxium Soak-Off Gel Lacquers for a limited time. Call 800.341.9999 ©2011 OPI Products Inc. © 2011 Disney TOGETHER WE SET NEW STANDARDS OF EXCELLENCE. HOLIDAY STYLEWATCH >>behind the cover To launch the holiday season with glamour and shine, Goldwell International Guest Artist John C. Simpson created an inspirational portfolio of festive color and designs stylists and clients will love all year long. “I tied together classic styles with a fresh, edgy street twist for a modern, wearable, updo collection,” he explained. “These looks are powerful yet feminine, and work on clients of every age. By creating something special—but also simple—stylists have the chance to dazzle.” In addition to offering the shoot as an editorial exclusive to MODERN SALON for the special BSG/CosmoProf-sponsored Holiday Issue, Goldwell has showcased Simpson’s shoot as the cornerstone of the brand’s “True Luxury” Holiday Campaign to kick-start salons’ business-building activities. The campaign includes everything salons need to capture the spirit of the season and increase the bottom line while delivering the latest styles to make clients shine. Included are: • Holiday merchandising materials • Special retail promotions • Turnkey event kit that supports seasonal services and retail success Ask your BSG/CosmoProf consultant how to take advantage of Goldwell’s True Luxury resources. Turn to page 54 to experience the collection and Simpson’s updo how-tos. Goldwell International Guest Artist John C. Simpson A professional Color & Style Guide and consumer Holiday Service Menu are part of the True Luxury campaign. Holiday Bling These colorful, vibrant Hair Gem strands are the ultimate accessory, adding a little glitz and glam to any style. 20 Holiday 2011 modernsalon.com >>Tinsel is not just for trees. The feather extension craze made a big splash this year, and is still making an impact. Back-to-school feathers were big, and holiday feathers and other adornments are likely to stay popular, especially with teens, tweens and twentysomethings. “Stylists prefer feathers that can be sewn in, woven in or crimped into the hair and can survive hair washing,” says Denise Blackwell-Powell, merchandising director for BSG/CosmoProf. “But some clients object to euthanizing roosters to get their feathers, so we’re moving into synthetic feathers that can withstand washing. For the holidays we’ll also have an assortment of hair accessories like headbands with feathers and featherstyle pieces that clamp into the hair.” Other options to help clients bling it up this season? Vintage jewelry, ranging from brooches and pins to bracelets and necklaces, can look chic and mimic the styles clients are seeing on celebrities. Hair appliqués and charms are popular, too, or carry a selection of dressy combs to hold the hair to one side for a classic and festive style. As your clients’ beauty advisor, you can help them with their complete look by coordinating hair accessories with the outfit for a special occasion. Ask the client to describe or bring in a photo of what she plans to wear, and also discuss her jewelry for the party or event. That will help you design a ’do and choose an accessory that works with her colors and doesn’t compete with a highly embellished dress or large rhinestone earrings. HOLIDAY STYLEWATCH The Art of Merchandising Those Lips, Those Eyes Tips for Festive Holiday Make-up >> Give your client a full-service experience in your chair this holiday— offer to freshen up her make-up! Celebrated make-up artist Kevin Givens, international cosmetic director and company motivator for TIGI, shares his twists on the holiday trends. Cat Eye 2011 Incorporate a scaled-down version of the classic cat eye for a modern evening look— more kitten than full-sized cat—and keep the eyeliner dark. “It’s very sexy,” says Givens. Or, if the “wing” is too high-flying for the client, give her a modern eye by using a dark-tone liner on top and just a hint of color on the bottom lid, or toward the inner corner of the eye. 1 2 3 4 5 Plan before you design • Sketch a few ideas • Neatness, overall visual symmetry, elegance, unity and theme are key • Clients need to see that your merchandising strategy is organized and balanced. Chest level is buy level The average height of an American woman is between 5'4" and 5'6". It makes sense to place the products you want her to buy at the level of the average woman’s torso so she can see and touch them. Switch up your display A Pout for Every Occasion While you might not redesign the shape of the lip for everyday wear, for a special event it’s nice to even out the lips to make them look more defined. If the bottom lip is bigger than the top, for example, Givens lines only the inside of the bottom lip and only the outside of the top lip. If the client needs a professional power look, accentuate the points of the upper lip to form an angular bow, but round those points for a romantic dinner. • Merchandising should rotate regularly. Tip: increase frequency during the busy holiday months of November and December. • Change signage, offers and promotions. • Your display should “talk” to the client. Cater to your clients Go Nude Due to high demand, TIGI has brought back its Perfect Lipliner in Nude. “If you want to give the lips some attitude without a lot of color, the nude lipliner makes the lips look fuller,” Givens notes. Skin Bling Why not have some fun at the holidays? Givens recommends using eyelash glue to attach anything from black lace to jewels and beads. “Offer your clients your professional guidance so it doesn’t look like a school project!” he says. Prime spots for embellishment are the cheek area and just above the brow. Status Update! >> Having an alluring display is one of the easiest ways to enhance retail sales, and the holiday season is the perfect time to brush up on skills and put your best merchandising face forward. Here are some tips, excerpted from KMS California’s new M Guide to Marketing & Merchandising Your Salon. Your display should be clean, organized and stocked. Be sure there is enough merchandise to communicate that you have products to meet all your clients’ hair care needs. The magic of three The most common but unspoken rule of any merchandising is to always group objects in odd numbers for a more striking display. >> Are you and your salon using social media to build your holiday business? Focus NOW on your weekly or daily strategy for Facebook, Twitter and YouTube. Smart salons use social media to: • Remind clients to prebook and rebook. • Announce special promotions, packages and deals (consider a Holiday “deal” of the week— as simple as showcasing a different product gift with purchase package each week). • Show examples of special-occasion styles (practice on each other’s hair), or get permission to post your client’s style). • Announce special or extended hours • Encourage clients to post pictures of their own new holiday looks (be sure to ask them to include your salon name and even phone number)— social media is the new “word of mouth!” • Promote gift and giftcard sales • Showcase a product of the day or week (imagine each stylist naming a favorite holiday styling product each week, and/or naming a “polish shade of the day”). Get creative with your own social media ideas. Have an in-salon contest to come up with the best one. For inspiration (and information) be sure to “like” and follow the pages and feeds of your resource partners, including facebook.com/cosmoprofbeauty and facebook.com/modernsalon! 22 Holiday 2011 modernsalon.com 0 % Ammonia Odor Silicones Paraffin/mineral oils Parabens Alcohol 0 % Compromise 100 % Performance COLOUR Available through BSG sales consultants or at CosmoProf stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 1-800-362-3186 (BSG East) or 1-800-544-9227 (BSG West).”All product is subject to availability and all products may not be available in all locations. Together. A passion for hair 2011 © Schwarzkopf Professional, Inc., Culver City, CA 90230 1-800-707-9997 @SchwarzkopfUSA www.schwarzkopfusa.com · Schwarzkopf Professional USA · cnd.com ©2011 Creative Nail Design, Inc. Available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 800.362.3186 (BSG East) or 800.544.9227 (BSG West). Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. THE SEASON OF LUXE. Here’s to reveling in luxury, to frosting the world with glamour, to enjoying all of the decadent festivities of the season. Indulge with abandon—or spoil someone you love with a bit of sparkle. Holiday treasures. From CND. the Beautyfo Partnering www.cosmoprofbeauty.com CO_004262 e are dedicated to a partnership with you. We would love the chance to get to know you and your team! As your distributor, it’s our job to look out for you and what’s best for your salon. We all have enough technology in our lives; so, we welcome the opportunity to sit down with you face to face. Beauty Systems Group is a team of dedicated professionals who are passionate about your success. We are here to make sure that you have what you need to succeed. Whether it is access to educational events and webinars, inventory control or driving new customers into your salon, we are here to help. We want to really understand how best to support you and take you to the next level. Please feel free to contact us anytime, and we look forward to meeting with you soon! Contact your Beauty Systems Group Sales Consultant: East: 800-362-3186 | West: 800-544-9227 HOLIDAY UPDOS Style It Up Speed It Up Add glamour to your clients’ holidays by updating your special occasion hair expertise. W hen Leonel Rodriguez and his team from Farouk Systems did the hair for this year’s Miss USA pageant, they had to turn around those updos almost instantly. While you don’t have that kind of pressure at the salon, you can only benefit from speeding up the styling. “In this economy it’s difficult to charge clients for the two hours it can take to create a traditional updo,” says Luis Alvarez, creative director at Aquage. “Charge them a reasonable price, and give them a design you can deliver in a short period of time so you’re not cutting your margins.” Luckily, fashion and beauty trends are cooperating! “For holiday we’re projecting shapes that are deconstructed, random, loose and organic,” Alvarez continues. “Overlays, patterns, interlaced sections and textural details transform the surface of the hair, supported by an underlying structure and retaining a classic appeal. What’s cool is these styles can be executed in 10 or 15 minutes, but they look fresh and are very sellable. Maintenance is minimal—they improve with wear!” >> For an important event, ask the client to come in for a trial run, just as you would for bridal hair, and bring photos of what she likes. During the consultation, find out more about the party and what she expects to be doing. —Leonel Rodriguez, Farouk Systems 28 Holiday 2011 modernsalon.com Photo courtesy of Farouk Systems Hair: Leonel Rodriguez Photography: Sergio Castro Make-up: Julian Macias Wardrobe: Virginia Rodriguez Photos courtesy of Aquage Ready. Set. Reveal. Solutions for your every hair care need. aghair.com Available through BSG sales consultants or CosmoProf stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 1-800-362-3186 (BSG East) or 1-800-544-9227 (BSG West). All product is subject to availability and all products may not be available in all locations. HOLIDAY UPDOS With Aquage’s new videos of the nine techniques, Alvarez assures stylists that they’ll be experts in no time. The techniques all work with each other, so you can mix and match to give the client exactly what she wants— even if that’s a little more smooth and polished. Updo Confidential Rodriguez shares his tips and tricks for creating holiday updos: • It’s easier to anchor pins if the hair has bend than if it’s very smooth. Develop texture and body in the hair by using a clipless, rod-style curling iron like the CHI Orbit Digital Ceramic Curler or the CHI Styler. The non-stick ceramic coating is the same as CHI irons’ ceramic plate coating. • Use a hair filler form if you’re aiming for a classically smooth look. For a rougher texture, create volume underneath with the CHI backcombing brush. • To dress up any special occasion look, try an unexpected accessory like a brooch you can “pin” onto the hair, or a necklace you can weave and lace into the style. This will give you a runwayinspired look. • A dual spray like CHI Ultimate Control can be used as both a working spray while the hair is wet and a finishing spray when the hair is dry. Photo courtesy of Farouk Systems Hair: Leonel Rodriguez Photography: Sergio Castro Make-up: Julian Macias Wardrobe: Virginia Rodriguez 30 Holiday 2011 modernsalon.com Drive Color, Boost Retail When you know a client will be wearing her hair off her neck, exposing the strands underneath, your hair color placement map shifts, says renowned Joico hair color expert Beth Minardi. “Since we’ll see lots of updos at holiday time, attention should be paid to shots of bright or lighter strands of hair sectioned at the nape,” says Minardi. This season’s updos are super easy and super fast, but you’re not shortchanging the client by throwing in something sloppy. Just the opposite—it’s exactly what clients are looking for today. —Luis Alvarez, Aquage Aquage is taking advantage of the holiday hair season to boost retail sales by launching Biomega Firm and Fabulous hairspray. It delivers a firm hold and high shine but leaves hair brushable. “Let’s say you do an updo on a client and finish with this spray,” says Alvarez. “The style has lasted all night, so when the client takes it down she expects her hair to be stiff. Instead, she brushes right through it! That’s a product she’ll want for herself, and she’ll ask about it at her next visit.” Alvarez adds that the spray permits adjustments during styling because it’s workable. “You can change your mind,” he explains. “I call it low-commitment hairspray.” Photo courtesy of Aquage The Ultimate Duo The Q-Zone dryer is perfect for creating smooth looks, and greatly reducing salon noise pollution. The dryer features Insanely Quiet™ technology, plus the addition of state of the art ceramic, ionic, tourmaline and multiple heat settings for the perfect performance. High velocity can push up the cuticle creating frizz and diminishing shine, the Q-Zone 1500 watt motor has the optimal velocity of 38 – 40 mph, eliminating this issue. The combined ceramic, ionic, tourmaline technology, perfect heat and wide barrel, dries the hair extremely fast... even faster than a high velocity dryer. This maintains the integrity of the hair thus resulting in shiny, frizz free, healthier look, and clean styles. When using the Cricket Finger Diffuser with curly hair you get the same result. The Q-Zone is by far the finest styling and finishing dryer ever manufactured! The Centrix Iron features rounded plate edges which are ideal for straightening or curling techniques. The floating plates reduce snags for quick and easy straightening. The state of the art ceramic/ionic technology allows for faster, virtually damage free/frizz free hair. Plus the ceramic heater provides faster and even heat distribution with quick recovery for faster styling. Power booster up to 50 mph Free gift with Purchase of Q-Zone Dr Dryer T H E PR O FES S I O N A L S’ C H O I CE. © 2011 THE CRICKET COMPANY, LLC 5000 INDUSTRIAL WAY, BENICIA, CA 94510 WWW.CRICKETCO.COM Available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 1-800-362-3186 (BSG East) or 1-800-544-9227 (BSG West). Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. HOLIDAY NAILS Mani Mania MEANS MORE MONEY Pedi, too! A handful of new options in nails can bring a fistful of dollars your way. T his is the year the beauty industry put the “tech” in nail tech. Nail technology is experiencing a renaissance at the perfect time—precisely when clients needed an affordable beauty fix that’s fun and vibrant. If you’re already having a great year, you can add nail biz to cap it off with a record-breaking holiday season. If you think of yourself solely as a hairdresser, rounding out your label to “beauty pro” will instantly raise your income and show clients that you’re on top of trend. Pick up your client’s hand and let her lead the way. “Our nails business is skyrocketing, and it’s from every aspect,” reports BSG/CosmoProf Merchandising Director Denise Blackwell-Powell, explaining that new products and techniques have generated excitement, driving an increase in even traditional nail services. “People are looking at nails like cloth- Our website gets 70,000 hits a month—generally consumers looking for a salon that offers Shellac. So the consumer is really looking for this service. —Roxanne Valinoti, CND 32 Holiday 2011 modernsalon.com ing—they’re a fashion statement. Photographers at the fashion runways are even capturing the nail art! Groomed nails also make you feel good about yourself. For example, pedicures used to be something people did in the summertime. Now clients are getting pedicures year-round.” You have clients who love to be in on the latest of everything, and you have some who shy away from major hair changes at holiday time but want something to make the season special. Do them all a favor—and your bank account, too! Introduce them to the 2011 menu of products and services where new categories cozy up next to the traditional polish, tips and acrylics. 2 WEEKS, NO CHIPS Dear Time-Crunched Client, With Christmas and New Year’s inconveniently scheduled a full week apart, you used to have to get your nails done twice. No longer true! Come in 30 minutes before your hair appointment, stay 30 minutes after or give me your hands while your color is processing, and I’ll make sure you have a gorgeous, super-glossy, chip-proof manicure that gets you through both holidays and then some. E-mail that suggestion, and what client won’t love you for it? It even saves them money. CND recommends charging 50 percent more for a Shellac polish service than a traditional nail polish, and it delivers at least twice the wear duration. Clients also love Shellac’s instantdry feature, allowing them to leave the salon as soon as you finish the application. Hair stylists love it because gel polish application is easy to learn, and assistants can lend a hand when repeat clients need to have the previous application removed, which takes 10-15 minutes. Shellac just added six new shades to bring the total to 30 choices, and new layering techniques expand that even more. Roxanne Valinoti, CND’s education training manager, gives simple steps to creating Peacock Green, sure to be popular at holiday time: Layer Rock Royalty, which is a rich velvet purple, under the pale Iced Coral. By experimenting with layering, Roxanne adds, “you can come up with hundreds of colors on your own.” With 28 shades, OPI’s Gel Color is the latest to join the extended-wear category. The polish cures in 30 seconds per coat with an LED light; OPI recommends a base coat, two polish coats and a top coat. Easy, non-soak removal is achieved by wrapping each finger and waiting 10 minutes. “We’ve adapted all of our iconic shades with the names you’ll recognize,” says CEO Suzi Weiss-Fischmann, “and we’ll be adding shades rapidly.”>> support our troops with AMEriCAN CrEw MiLitArY EDitioN ©2011 Colomer Beauty Brands, USA Inc. All Rights Reserved. The men who protect our country and us every day inspire the new American Crew Military Edition. The same men whose valor, effort and dedication make us proud. Men who want to look great no matter what. In 2011 American Crew collaborated with the USO on this Military Edition to support their efforts. American Crew has also donated product to be given to the troops out in the field, so that they can work hard and clean easy. Available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 1-800-362-3186 (BSG East) or 1-800-544-9227 (BSG West). Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. want to know how you can help the uso? scan for more information. Connect with us americancrew.com, facebook.com/americancrew or twitter.com/americancrew. HOLIDAY NAILS Tony Cuccio, CEO of Star Nail, which offers Soak Off UV Nail Colors, calls extended wear the most important trend right now—and not only for the obvious reason of giving clients the option of stretching their nail appointments. “We’re finding more people wanting to keep their natural nails in good shape to make sure their gel polish works to its maximum level,” Cuccio says. “Women have to return to the salon after two weeks to have the gel removed, and when they do they’re getting hand care. We’ve seen a big increase for natural nail products like our calcium gel.” Everyone wants to look festive at holiday time. For $5 for nail art, they can get a boost. For you, it can be $5 x 5 clients x 5 days a week. That adds up. —Tony Cuccio, Star Nail BIG ART ON A SMALL CANVAS Celebrity support is helping innovative nails designs and flashy shades go mainstream, with clients wanting to copy the Smurfs riding Katy Perry’s fingers, the smiley faces on Rihanna’s or the blue hues worn by the Jessicas (Simpson and Alba). Photo courtesy of Star Nail “The resurgence of nail art and bold color are due to today’s individuality in fashion,” says Cuccio. “You can have five different colors on your nails to express yourself.” The unique look easily provided by OPI’s Shatter and China Glaze’s Crackle took off as soon as the teensthrough-20s set discovered it, and techniques for nail art design are popping up on nail brands’ websites. Certainly clients will want their nails to look their STOCKING STUFFED? Polishes have always made great grab-bag gifts, and a gift certificate introducing a friend to extended wear gels is another good idea to suggest to clients. And don’t overlook the retail potential of nail art. 34 Holiday 2011 modernsalon.com Photo courtesy of Star Nail patterned best for the holidays, but single-shade jewel tones are popular, too, along with chromes and metallics. “Gold is the accessorizing trend this season,” says Valinoti. “We’re coming out with a dark amethyst and a midnight sapphire that have a sheer, 24-karat gold sparkling effect.” CND’s new Zillionaire color is formulated with bits of mica to create a holographic effect. “While some glitters are gold or silver, this is the full spectrum,” Valinoti explains. “Put it over any shade of Shellac to get sparkle.” A CND pedicure technique marks sets comholiday gift ’s Let It Snow -themed nail shades ze la G na hi C iay nated, holid nament, min . bine coordi ft such as a festive or ar or plush be gi r tle pe lit op a st ith e w pewter bottl snow globe, feet for the festive season. Called “Twinkle Toes,” the technique lets you use a brush to apply as much glitter as you want over a coat of Shellac before adding the topcoat. “It’s a fun flair that gives you a lot of color options,” says Valinoti. “The client can definitely get three to four weeks out of it. Introducing something fun like Twinkle Toes during the holidays can get your clients in the habit to bring them in during January and February.” Nail appliques provide another holiday look. CinaPro Nail has a range of options, and Dashing Diva, new to BSG/CosmoProf, offers the Design FX line with stick-on applique using a patented technology that doesn’t require heat, according to Blackwell-Powell. Keep the client happy by offering her all beauty services. You’ll have a more loyal client who comes to you for everything and buys her products from you. —Suzi Weiss-Fischmann, OPI Shades tied to pop culture also are always a draw. “The consumer wants to be involved in the brand, and collaborations allow her to be part of it,” explains Weiss-Fischmann. OPI has developed a line of polishes coordinated with The Muppets movie debuting in November. “The names are fun, the colors are great and who doesn’t love the Muppets? These displays are really collector’s items. They’re so cute!” “Nail art pens are a top-seller for us,” says Tony Cuccio of Star Nail. “The water-based paint goes onto the natural nail or on top of polish. It’s an easy sale, especially with teens. For BSG/CosmoProf we’re doing gold and silver pens to get the holiday look.” HOLIDAY EXTRAS Lush Lashes Quick as a wink, lashes can add on easy holiday cash for hair pros. I time to introduce lash services is just as you finish styling a client’s party hair. The holidays? A perfect opportunity. “First-time users generally choose adhesive strip lashes,” says Clark. “Even if you don’t offer lash application as a service, you should carry them in your retail section.” At $3.50 to $5, a strip of eyelashes is about as affordable as indulgences come. After the initial try, women get a little hooked on the way lashes bring out their eyes and complete their look. That’s when they begin to add lashes to their cosmetic make-up list on a regular basis. “We did a lot of research, and women’s big fears centered around the application and perhaps looking silly,” Clark reports. “Maybe on New Year’s Eve they’ll ask for a glamorous diva lash and Halloween is big for exaggerated lashes, but for most of the time they want a natural look that just makes their eyes pop.” Once they become comfortable with strip lashes, clients often move onto individual lashes. These are especially suited to salon application, because a pro can make them look very natural. To help stylists build lash business, Ardell is working on displays that fit into salons’ tight retail spaces. A client can purchase the lashes and add $10 LASH DETAILS t happened with highlights, it happened with nails, it happened with eyebrow shaping and it happened with blowouts. One day a professional service is a rare treat for a special occasion, and then the service moves from occasional to everyday. Now it’s happening with lashes. “Lashes are experiencing so much penetration on the retail level that the consumer will be driving the service in the salon,” forecasts Ardell exec Tami Clark. “Clients will begin asking for lashes. We’re seen more than 20 percent growth, and the market continues to grow. It’s up to $52 million on the retail side; add in the professional side and you have a $100 million category. It’s the same story globally.” For the salon, lashes hold both service and retail potential. Women tend to first try lashes when they have a special occasion like a wedding or prom. A wedding is a natural fit, because women can cry and not worry about ruining mascara. So the best Women have an emotional attachment to their eyes. It’s the number one feature they work on in makeup. When they talk about lashes, they say their eyes look great in photographs, the lashes finish their eye look and their eyes really pop. —Tami Clark, Ardell or $20 to her ticket for a stylist to apply them. She also can bring in lashes purchased elsewhere but, since the adhesive is important, a quality professional brand like Ardell aligns with salon clients’ expectations. “You’ll see it more and more within the salon structure,” Clark predicts. “Lashes are part of beauty. It will become just another service, because it’s a very logical add-on.” Tami Clark from Ardell answers all the pressing questions about lashes. Yes, you can... • rewear lashes several times if you’re careful with them. • buy color-tinted lashes, feather lashes, lashes with an animal skin, lashes adorned with glitter or jewels and many other designs. • w ear two sets of lashes at once. That’s the current rage in the entertainment industry because from a distance it makes your eyes look spectacular. • wear bottom lashes. It was big on the runway this year. • b uy accent lashes to attach only on the ends of the eyes. It’s a flirty look. • try different lash looks without committing. Ardell has just come out with a kit that includes a little of each: strip, accent and individual lashes. • wear eyeliner with lashes. In fact, for more mature women especially, it’s recommended for a nice finish. 36 Holiday 2011 modernsalon.com HOLIDAY PORTFOLIO Festive Steps How to Get the Look Does your client need a style pick-me-up? Keep them on trend with these looks. Follow the steps and they’re good for any holiday occasion. POMP PONY Sexy Hair shares this sexy longhair look: take a 1" to 1 1/2" section of hair from front profile area and over direct forward. Sprinkle a small amount of Powder Play 3" to 4" away from the scalp. Massage product in to activate. This will result in instant lift and positive traction. Utilizing the same section, lightly backcomb and lock in with Spray and Stay. Repeat technique with next sections to the crown area. Once completed, smooth lifted area, along with sides and back profile hair, to desired style position. Secure with band. Finish and secure style with Spray and Stay. HOLIDAY CURLS To create this holiday style, AG Hair Cosmetic’s Artistic Director, Jami Symons, cleansed and conditioned this model’s hair with Recoil Sulfate-Free Shampoo and Conditioner. To ensure her curls lasted all evening long, Symons raked AG’s Recoil Curl Activator through the hair and diffused dry. HOLIDAY MALE Here are the basics on this all-American guy style, great year-round. Shampoo hair with American Crew Daily Shampoo. Thoroughly towel-dry the hair and apply a generous amount of American Crew Fiber. Work aggressively from scalp to ends for hold and definition. Use fingers to comb into style. Note: Featured products are available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 800-362-3186. Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. 38 Holiday 2011 modernsalon.com PLUM YUM! For delicious holiday nails, try this technique from CND: First, apply a thin layer of Stickey Base Coat. Apply two layers of Plum Truffle Effect over the entire nail. Apply two thin layers of Plum Truffle Colour to the nail plate. “Ice” the extension edge with a thin line of Plum Truffle Colour. Using a detail brush and Blackjack Colour, apply one large dot in the center of the nail, followed by smaller dots along the smile line creating a crown. Allow to completely dry and finish with one coat of Air Dry Top Coat. RADICALWAVE Put a little edge into your holidays with this look from KMS California. Prep hair with Colorvitality shampoo and conditioner. Apply Hairstay Style Boost to hair and comb through. Rough dry the hair using fingers to create separation and texture. Maneuver a small amount of Hairplay Gel Wax into hair with fingertips to create shine and flexibility. Place hair into desired shape and finish with Hairstay Maximum Hold Spray. BEAUTIFUL BRAID Braids are all the rage! Try this disconnected slip braid from the styling masterminds on the creative team at Aquage. Here’s how: Take a 2-inch horizontal section and divide into three equal strands. Braid the right section of hair and each time you cross over the right side, add a new section of hair from underneath (only from the right). With about four inches left from the bottom place the outer left strand in left hand. Slide the other two sections towards the base of the braid. Keep braiding across the head. When you reach the left side of the head, add a new section when crossing over the left side only. When complete, deconstruct the braid by pulling each one out a couple inches. HOLIDAY COOL For a classic but stunning look, opt for Goldwell’s Topchic StayCool Brunettes to keep a client’s color fresh throughout the holiday season. Add a trendy, sleek cut and she’ll shine wherever she goes! Here, Goldwell International Guest Artist John C. Simpson used creative color placement in three square sections with horizontal slices to achieve movement and subtle color variations. The model’s base color was 5N at regrowth and 6N at mid-lengths and ends. Formula 1: 40 ml Topchic 4MB with 40 ml Topchic Lotion 3% Formula 2: 20 ml Topchic 6BP with 20 ml Topchic Lotion 9% Steps: 1. Section hair forehead to nape, ear to ear. 2. Create a square subsection above each ear, and a square subsection from the center part to the temple on the right side. 3. Apply formulas 1 and 2 back-to-back in fine slices through all sections. 4. Apply formula 1 to the remaining hair. 5. Process for 30 minutes. Rinse, shampoo and treat with Colorglow Backbar Products. modernsalon.com Holiday 2011 39 HOLIDAY PORTFOLIO ELEGANT POLARIS TWISTED STYLE Sultra suggests this hot holiday styling tip: divide hair into four equal quadrants, making a center part from forehead to nape and above each ear back across to the center part. Beginning in one of the back quadrants, take a one-inch horizontal section, clamping hair gently with a flatiron. Begin to glide the iron in a downward direction with slight pressure, creating a smooth look from the root to mid-shaft. Do not clamp iron tightly. At mid-shaft, twist the iron upward one complete turn, and continue pulling toward the end of the section. Continue with one-inch sections, working by quadrants (finish the back sections first, always working from the bottom to top of section) until entire head is complete. This 2011 color trend by Wella Professionals uses five shades—it is a composition of contrasting tones used on different levels of light and darkness to create the most expressive 3D color. Working on a Natural Level-4 dark base, this state-of-the-art color reveals vibrant and light tones in a most unexpected way. BEAUTIFUL BLOWOUT Photo courtesy Getty Images According to celebrity stylist, salon owner and Cricket spokesperson Adrian De Berardinis Berardinis, to get a beautiful bouncy blowout in less time, apply an anti-frizz serum and a styling mousse from roots to ends on damp hair (and comb through). When blow drying use the Centrix Q-Zone Dryer and a static-free, thermal brush to give body and smooth frizz. Start from the front and work to the back. Finish with a sealant or shine serum and/or a light aerosol hairspray. TRICKLE DOWN Add some edge to the holidays with Sebastian! Wash and condition with Sebastian Professional’s Drench. Mix Potion 9 with a few drops of Liquid Gloss spread through damp hair and blowdry with a paddle brush. Add Liquid Gloss section by section and wrap curl on a 1" curling iron, alternating directions with each section. Roll each section and pin to the head to cool. Once cooled, brush out curls with flat brush then attach choppy faux fringe if desired. 40 Holiday 2011 modernsalon.com HOLIDAY COLOR Brightest Season, Biggest Service Hair color continues to bring the greatest service boost into salons, at the holidays and year-round. Here, strategies to keep your color revenues merry and bright. Bah, humbug— appointment stretching is still impacting most salons. But hair color is the hero service that coaxes most clients to come on in. With new color systems, advanced processing technology and a little strategic rethinking, you can keep your clients in beautiful, dimensional hair color while building up this lucrative business segment even further for the new year. Photo courtesy of Goldwell 42 Holiday 2011 modernsalon.com HOLIDAY TECHNIQUES: ADVICE FROM TOP COLORISTS The best way to build buzz about holiday color is to tempt clients with your newest techniques—ideally ones that add sizzle while saving them (and you) time—or ones that let clients stretch a bit more between appointments, but still keep them hooked on what you and your salon have to offer. Here are some suggestions and trends from leading colorists. “The brightest news for Holiday ’11 is Joico’s new Vero K-PAK Color Base Breaker,” says celebrated colorist Beth Minardi, spokesperson for Joico Vero K-PAK. “My clients are crazy for it! Base Breaker lets the colorist lighten the hair one shiny, glowing level lighter—in just 10 minutes! With today’s budgetary considerations, Base Breaker is the perfect holiday color option because it grows out beautifully, with no strong ‘root’ line. It perks up natural color and creates new interest. I sometimes apply it only to the hair around the face, creating shade-onshade highlights without the expense or usual time involved.” Goldwell Artistic Director Dimitrios Tsioumas applies Goldwell’s New Blonde in similar fashion. “A high-lift base break for blondes, New Blonde softens and lightens the client’s natural color just enough to create more of a blending with her highlights so it stretches the life of the highlights,” says Tsioumas, owner of Mizu NY in New York City and recently named NAHA’s 2011 Colorist of the Year. “It’s easy to add the service when the client comes in for a cut or blowout.” At the two L.A.-area Studio DNA locations, owners Danny LeClaire and Aubrey Loots call it a “root smudge.” To help someone stretch her color appointment a few extra weeks, Studio DNA stylists break the natural base by just a half shade. “It freshens her highlights and gives the client a sort of halo,” says Loots. “And then we’re not losing all of the income or the relationship. It makes the client feel that we’re working with her during this economy.” Loots applies the same approach to a client who is grayer just in the front. “We can do only her hairline, and that buys her two weeks,” he explains. “Introduce the idea by saying, ‘Here’s a solution that will not cost you much.’ It builds trust to show her that we’re all in this economy thing together.” For other ways to accommodate clients’ wallets, Loots advises broadening your technical range. “A technique like baliage with soft strokes of color creates a look that doesn’t require much maintenance,” he says. Wella Franchise Education Specialist Paula Godinho Rufo is seeing a lot of short hair trends reaching our shores from Europe, with the American women bringing in photos of actress Michelle Williams in her high-level blonde pixie. With a short maintenance regimen of three to four weeks, this trend is great for the stylist, but Rufo always gives clients the option to mimic the look with lowercommitment base color plus highlights. “Lay it out upfront so they know the budget and the time they’ll be spending in the salon,” Rufo advises. Minardi also uses the Base Breaker as step one of a two-step process. After applying it, she overlays the hair with Joico Chrome Color in a jewel tone. “That creates exciting shade-on-shade tones like butterscotch, copper, deep plum violet or ice brown,” Minardi says. “It’s a musthave for women who want to bring ‘life’ to their natural shade without the commitment of permanent color.” GROWING COLOR: THE NEED FOR SPEED By now your clients probably have heard about color that processes in less than 15 minutes. While ideal for men, this express service also can be the hook that gets busy, pre-gray women into hair color. “Some people really enjoy their time in the salon to relax,” says Amy Garrett, marketing director at Schwarzkopf. For those clients, our traditional Igora Royal, which processes in 30 to 40 minutes, is a good fit. Our latest product from the Igora line is Color 10, a permanent color that takes 10 minutes to process and targets working women who have children and can’t make time for a long salon visit. They’re the ones booking after-work, before-work and lunchtime appointments, and Color 10 is perfect for them.” Saving time also can be perfect for Photo courtesy of Schwarzkopf you. “Crunch the numbers,” Garrett continues. “If you are squeezing in one more color client a day, over a year you’ll see a significant increase in your take-home pay.” What’s more is that Schwarzkopf recommends pricing Color 10 at just a little higher than other color services. Many clients view time-savings as value added. For 2012, products supporting quicker, easier color services will be a major focus at Goldwell, according to Tsioumas. “During the holidays salons get busier, but time-saving techniques are crucial to maximize income,” Tsioumas notes. EASING INTO COLOR Dramatic color changes are great for you but expensive for the client. At Mizu NY Tsioumas implements a strategy that makes major transitions affordable for the client and even better for the stylist: achieve the big change with little bites. “Work toward the look by giving them a taste each time,” explains Tsioumas. “At each visit, add a dimension, highlights or lowlights and spread out the look so that the ticket is different every time. The client appreciates it, because she’s not spending a lot of money at once even though by the time you’ve reached the full look she has spent more money than she would have in one shot.” Gradually evolving color works well for holiday time if you start far enough in advance, because clients tend not to want a major change at this time of year anyway. >> modernsalon.com Holiday 2011 43 HOLIDAY COLOR FRIENDLY OPTIONS Photo courtesy of Joico There is a segment of the population that’s less concerned with the expense of hair color than the ingredients. “We launched Essensity professional permanent hair color to meet a new way of life,” says Schwarzkopf’s Garrett. “This color is formulated for the informed consumer who is eco-conscious and healthconscious. People are increasingly aware of ingredients they’re putting into and onto their bodies.” Wherever possible this “hybrid hair color” features ingredients from natural sources. It’s free from ammonia, formaldehyde derivatives, artificial color, parabens, paraffin, silicones, mineral oils and alcohol, and is designed to be odor-free. Garrett says, “It’s great for moving clients who are ‘ammonia-refusers’ into hair color, because this is more of a natural product that gives a rich, natural look and healthy looking shine. But it’s also attractive to current hair color clients who don’t want to compromise the quality.” An Essensity app guides the user through the easy mixing and application process. “Just put in the client’s natural level, and indicate whether it’s for virgin hair or a retouch,” Garrett explains. “The app gives you the formula.” This is not the first era to see ammo- nia-free hair color. Farouk Systems’ very first product, ammonia-free Sunglitz, launched 25 years ago. To mark the anniversary, Farouk is relaunching Sunglitz in a simplified line. “We’ve improved and streamlined Sunglitz to bring it to a whole new generation of stylists,” says founder Farouk Shami. “For the holidays, you can give clients the look of coming back from the Tropics with sun-kissed hair. The service takes just 60 to 90 minutes, including 10 to 15 minutes of processing time. If your salon offers a spray tan, tie it into the Sunglitz service and ask clients, ‘Going to a fun party? You can look like you just came back from somewhere fun!’ It’s a twist on the staycation.” Suitable for all types of hair, Sunglitz uses principles of the color wheel to cancel out either cool tones or warm tones. It’s supported by shampoos, a daily conditioner and a leave-in treatment. COLOR FORECAST: RICH, COOL, DIMENSIONAL There’s not a client who doesn’t want to look especially beautiful for the holidays. This provides the perfect opportunity to show off your color skills. “Traveling back home, going on vacation and attending parties all translate to color that’s more dimensional, more vibrant—something that creates a ‘wow’ for the season,” says LeClaire, who uses Wella hair color. “For me it’s all about melting tones together,” agrees Wella Top Artist Claudio Lazo, citing depth and dimension as key to the success of Wella’s 3D Color Effects, which permit the colorist to attain fine nuances. “The 3D color movement is creating tone-on-tone-on-tone as opposed to doing highlights on a base color. Baliage is taking a whole different vibe with ombré, but now we’re melting tones throughout— going back and forth between darker and lighter so seamlessly that you don’t know where it begins or ends. It gives you a three-dimensional feeling and lets colorists express their creativity.” Tsioumas says the tones have cooled “ Photo courtesy of Goldwell down. Think matte, smoky, pearly— words that Goldwell’s Topchic StayCool Brunettes line uses for names of shades. Tsioumas says, “When the cool tones meet warm tones—reflective meets matte—that creates contrast and dimension. Instead of monochromatic, it’s more playful.” Everyone wants shine but now they also want saturated color. “Even blondes are going deeper, richer, with greater saturation,” Tsioumas says. “The feeling is more solid, less translucent.” Minardi anticipates the saturation playing out in luscious jewel-toned reds and golds or intense blue/black. “Base shades will be rich—deeper golden blonde/brown or rich cinnamon,” she notes, adding that Joico’s new Age Defy offers that kind of power. “Strong ruby tones will look great against pale skin, with lighter copper or maple shots of color in the underlayers.” Reds will be in demand, adds Leonel Rodriguez of Farouk Systems. “This year’s Miss USA comes from California and is a natural blonde, but she won the competition as a redhead,” reports Rodriguez, who led the backstage team at the pageant. “Burgundys are back,” adds Lazo. “We’re seeing all the tones that were on the fall runways—sandy taupes, carmelized sugar. Use cool tones as your backbone and gold or sexy bronze for the reflective tones. That’s what makes the hair stand out.” For Holiday, I see shots of brightness. Just like the lights and tinsel on the tree, the sparkle of bright bits —Beth Minardi, Joico of hair color will make news. 44 Holiday 2011 modernsalon.com ” HOLIDAY TEXTURE ’Tis the Season for Texture! Texture management fosters loyalty, drives retail and powers up styling services. Think “trifecta”— services, products, tools. Photo courtesy of Joico 46 Holiday 2011 modernsalon.com L ook at the runways, watch the celebrities and check out the street, and you’ll see the full spectrum of texture. Loose curls on the ends represent one big trend, but there are also plenty of roots-to-ends beachy waves, naturally inspired textures, ultra-silky volumized looks and random bedhead texture collisions—and we all know that stick-straight, frizz-free hair still has plenty of fans. While the desired look will vary among the clients sitting in your chair, what they all have in common is that they want control. They want to choose hair texture the way they choose hair color. At holiday time, clients look at themselves a little more critically; you may find them ready to discuss in-salon smoothing services. Certainly they’re open to trying new products for new texture results, so it’s a great time to introduce them to a multitasking product like CHI White Truffle Foundation, which smooths as it handles flyaways, softens and shines, or a retail line like SexyHair, which offers a range of smoothing solutions for clients to use at home. Or, take the opportunity to unveil Joico Smooth Cure, a sulfate-free, formaldehyde-free at-home smoothing service designed to deliver Brazilian-quality smoothness for up to 72 hours—just enough to cover a couple of holiday parties. “Smooth Cure helps block humidity and turns erratic or frizzy hair into manageable, smooth hair,” says Damien Carney, Joico international artistic di- rector. “The hair becomes very responsive to styling as a result. It’s a good alternative for clients wishing to avoid in-salon keratin treatments—and also a great option for those who do get professional smoothing or straightening services to maintain their smooth results for as long as possible. They can extend the life of their in-salon service while helping to keep their hair healthy, responsive and beautiful.” Made with the exclusive KeraShield ComplexT and meant for all hair types, Smooth Cure consists of a sulfate-free shampoo and conditioner, a Thermal Styling Protectant and the Leave-In Rescue Treatment. Frizz also can be addressed with tools, which of course come into play whether you’re straightening the hair or curling it. Don’t overlook the retailing potential of gift sets packaged for the holidays. The Farouk Systems CHI Limited Edition Holiday Collection, for example, pairs one-inch-plate flat irons with shiny, festive wristlet clutches for an easy holiday gift choice, while Sultra offers a gold bag with its matching special edition Wicked Gold Decadence Wave & Straight Iron. Smoothing covers a lot of clients’ needs, but not everyone’s. “We’re getting requests for looser, wash-and-go hair,” says Aubrey Loots, co-owner of Salon DNA in Los Angeles, which uses the new Wella Care & Styling line. “And >> Educating the client is critical. When you see someone on the street whose hair looks bad, it’s usually because the person has no idea how to use product. Retailing should be driven by trend. ‘Your hair is frizzy? This will tame it. Your hair is flat? This will give it volume.’ It’s matching hair type to product and style. —Luis Alvarez, Aquage The Gift of Time >> This is a great season to generate high-ticket referrals, especially among clients who already are getting a texture service in your chair. When clients are looking for gift ideas, suggest a gift certificate for a smoothing system like CHI Enviro American Smoothing Treatment, a salon service paired with a home-maintenance system. “When your client purchases the Smoothing Treatment service as a gift, she’s not just giving that person gorgeous hair but also the gift of time,” says Elizabeth Yong Collabello, public relations manager for Farouk Systems. “We’ve had people tell us that they can sleep an extra half-hour in the morning because the treatment has made their hair so easy to style.” Once their hair is smoother, clients can style it in no time. A great gift to go with a smoothing service gift certificate is a new, high performance flat iron. Photo courtesy of Goldwell HOLIDAY TEXTURE ’Tis the Season for Texture! we’re doing more volume. Instead of flatironing hair, we can use the same products and blow dry it with a round brush.” Wella Top Artist Claudio Lazo sees texture influencing every style this season, even classic looks. “A french twist isn’t as clean as Audrey Hepburn’s,” he says. “It’s a little more tousled. We’re taking our beautiful, sleek ponytails and roughing them up slightly. We’re also seeing shapes and bangs that are really heavy to one side—almost boyish with a side part but textured through to make them feminine. These are classic looks with a street vibe.” Tricks with Tools >> At New York City’s De Berardinis Salon, stylist Davide Marinelli developed a quick and easy method that smooths and deep-conditions hair: 1. Apply a masque the size of a quarter to towel-dried hair two to three inches from the ends. Be careful, because if hair is too wet the masque will slip off. 2. Individually wrap two-inch sections of hair with pieces of foil. 3. Using the Cricket Friction Free Flat Iron on the low setting, tap over each foiled section two to three times. “I love big hair!” counters the salon’s owner, celebrity stylist Adrian De Berardinis. “To create full, voluminous looks that give clients with fine hair the illusion of having more hair, tease at the root using the Cricket Amped Up Teasing Brush and then lock it in with a hair spray. I use this trick on Isabella Rossellini.” 48 Holiday 2011 modernsalon.com Yes, She Can! Retailing must: one demo speaks 1,000 words. >> According to NYC celebrity stylist Omar Lopez, the best lead-in to a retail tool sale is something every stylist encounters from clients all the time: “I wish I could make my hair look this way at home!” When a client gripes like that, “it’s my cue to start my demonstration,” says Lopez, artistic director at Sultra. “I say, ‘Oh, yes you can—with this!’” At holiday time, Lopez turns a demo of Sultra’s clipless Bombshell iron into a 10-minute complimentary service to show clients how to add movement and a little curl—or how to straighten. The versatile tool’s concentrated, radiated heat speeds the process. “Normally, the iron is an add-on to our wash-and-blowout service,” Lopez says. “But we don’t charge them during the holidays. I actually grab the client’s hand and show her how to use the tool for the effect wants. Then I let go, and she finishes on her own. Often clients say, ‘I can’t believe I did it!’” One mistake clients typically make is to apply unnecessary tension. Instead, Lopez instructs them to place the tension on the hair by pulling the section taut, and then just letting the heat radiate as they take a long, flowing strokes from roots to ends. “They learn to press hard enough just to close the plate,” Lopez notes. “It’s the ‘ironing’ that wrecks the hair. They should use it more like a steam iron. And I tell them not to rush. If they go slowly they won’t have to run it through over and over.” To support the demonstration, every stylist in the salon fills out a prescription card listing all of the products and tools used on the client during that service, then circles the one most important item the client will need to achieve the look. “Usually, we circle the Bombshell,” Lopez says. “But we also want them to use a thermal protector. Unfortunately so many clients don’t!” “If you’re not using the tool you’re selling, clients won’t even be interested in it. We’re selling $200 tools left and right because we show clients how these tools will give them a great hair day every day.” —Omar Lopez, Sultra Lightweight But Mighty >> Help clients achieve a perfectly glam look at home by introducing them to the tools and products they need to perform a professional-grade blowout. The right treatments, styling products, dryer and brush make all the difference. Suggest AG’s latest innovation, The Oil. The lightweight formula is effective on all hair types. After the shampoo, apply a quarter-size amount to wet hair, focusing on the ends. Use a round brush to blow dry, and finish by applying a little more oil to the ends and to any flyaways. Also, demo the difference the right dryer can make. Introduce clients to the quiet, comfortable and highperformance Q-Zone Dryer from Cricket or other appliances that you offer for retail sale. This can be provide a big boost to retail sales at the holidays! © 2011 PBIGroup, Inc. body Discover the miracle of Hempz . ® HEMPZ treats ® body treats you will crave! Call for more information at 800.851.4206 hempzproducts.com Available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 1-800-362-3186 (BSG East) or 1-800-544-9227 (BSG West). Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. HOLIDAY MEN The Gift of Guys Men’s service, gifting, retail and add-on needs can fuel your holiday machine and add significant new business for the new year. T he male of the species has been studied since the beginning of time, and by now its needs are well-documented. A predictable type, it desires simplicity, efficiency and straightforwardness. It forms habits readily, and its loyalty is legendary. From their own observations of men in the salon environment, stylists can confirm the lore on male behavior. Turn a man into a client by getting him in and out of the chair in quickly and with little fanfare, and you may have him for life. That can translate into taking guys for granted. “Stylists should look at men as an extra source of income,” says Bill Kochanski, brand manager for American International Industries (AII), which counts Woody’s Grooming in its product family. The dollars add up when you consider that men do care about their appearance and a single product can turn a man into a dedicated fan of an entire brand. “Men want a look of confidence,” adds American Crew Global Marketing Director Raquel Matilla. “Stylists should always think about creating a look that projects confidence and strength.” The client himself may not even know what’s lacking in his confidence. But when you gently suggest gray blending, hair straightening or a thinning hair strategy, your recommendation is likely to hit home with the client—and hit a home run for you in stepping up your game. MEN NEED MORE They’re not looking for something exciting, new or different. Men just want solutions to their hair challenges, and sometimes that’s not achieved with a simple hair cut. Color. There will always be young dudes, coming off their seasonal blonde, who ask for a change of hue or a bold rocker shade, but hair color dollars are increasingly flowing out of the wallets of the nearly gray and older. Specially designed for men, new lines that tone the gray without shoe-polishing it have attracted a growing clientele who appreciate that the service can be done discreetly at the shampoo bowl. “For $25 they can have a quick service, and many times we’re blending just around the ears because they don’t have a lot of gray on top or in the back,” says KMS California Artistic Director Sonna Brado, who adds that Goldwell’s fiveminute Men ReShade has been a solid add-on ticket at her salon, Jaazz Salon and Skin Care Center in Spokane, Washington. Men ReShade’s foam “looks like a shampoo lather and reduces the amount of white but blends rather than covers the gray,” agrees Goldwell Artistic Director Dimitrios Tsioumas, who owns Mizu NY in New York City and was this year’s Photos courtesy of Woody’s Grooming 50 Holiday 2011 modernsalon.com NAHA Colorist of the Year. “Men want to see the gray but don’t want it to be so prominent. ReShade makes it look like different shades of gray.” Schwarzkopf has had similar success with Igora Color 10, named for the 10 minutes it takes to process. Although the target market is “please squeeze me in” working moms, the product has also been getting men into the color chair. Paula Godinho Rufo, a Wella franchise education specialist, achieves gray blending with Wella’s Color Touch, a permanent color that blends the gray by keeping it within the same tonality. “With my own male clients, I do a lot of ash tones,” Rufo says. “A blended ash tone looks natural. Too much warmth doesn’t look as natural on men.” TWO OTHER AREAS OF SERVICE OPPORTUNITY Texture. Spot keratin treatments can address a troublesome section of hair that curls up, such as the ends in the back, advises Sonna Brado. Your male client is not likely to think of that, but your suggestion can be a great solution for him. Thinning. While you may not be able to offer a quick holiday fix for the guy experiencing hair loss or thinning, you can use the upcoming new year to begin the conversation, suggest Danny LeClair and Aubrey Loots, owners of two Studio DNA locations in the L.A. area. “Start the new year with a fuller looking head of hair—what a great way to introduce Nioxin!” says Loots. “I tell clients, ‘We have this great product that cleanses the scalp and increases volume.’ It’s a sensitive subject, but every male over the age of 30 experiences some thinning.” Women are a good messenger for this topic as well. “Come up with a special package for the Nioxin kit and take-home >> Photos courtesy of American Crew American Crew’s new limited Military Edition, developed through a collaboration with the nonprofi t USO. modernsalon.com Holiday 2011 51 HOLIDAY MEN treatment, and include a gift card to be used toward the salon treatment. The husband, boyfriend or brother can put the $25 gift card toward the salon treatment,” LeClair advises. Starting in January, you’ll have a client who will come in every four to six weeks for the treatment. It takes just 10 minutes, and “that’s an appointment men keep,” notes Loots. The guy will likely become your hair cut client to save a trip to his current salon. RING UP RETAIL As influence from the 1950s-60s Mad Men look begins to fade, some men are going looser, longer and more casual, according to Kochanski. “The runway styles are all over the place lately,” he observes. “And at the Video Music Awards (VMAs) you saw everything! That’s Don’t miss a single merchandising a good sign for guys. opportunity: Make sure to show guys They’re not bound by anything and can reflect the beauty baskets and packaged their individual lifestyle. items you have as easy (but welcome) Woody’s has four differgifts for the women in their lives. ent pomades to address whatever look they choose.” can use it for their shave, shower and While most guys stick to the products shampo. It also has massaging nubs on you recommend, Wella’s Rufo finds that one side of the bar. younger ones are not shy about asking for “The holidays present an opportunity new products to maintain their look. In because you certainly will have that man either case keep it simple. in your chair and can introduce styling “We don’t have a lot of SKUs, and products. Use some pomade on them, and there’s no duplication,” Kochanski con- show them how it keeps their style.” tinues. “Most men don’t like to shop for Using the product during the service product, so you’ll see a lot of three-in-one is the best way to introduce it, agrees products. Our latest product is a moistur- Brado. “If you’re clipper cutting or doing izing bar with slip properties so that men any type of dry cutting and the guy has wax in his hair, spray a little Hair Play Makeover Spray to remove product and deodorize the hair,” she advises. A guy who uses a lot of texture product will pick it up on his way out to make his shampoos quicker at home. And all guys appreciate the gift of extra time. TRY THIS Photo courtesy of Goldwell Get your women clients talking about their boyfriends and husbands. Ask, “What kind of hair does he have?” No matter how the woman responds— curly, thin, long, short—tell her you love working on that kind of hair. Try to give her some information to bring home instead of having her just suggest trying her stylist. Say something like, “I love how taking just a little bit off here or there can really change the shape.” That will make her husband want to come in.—Sonna Brado, KMS California. Choose just a couple of key styling products that help men achieve the look they want. Men are wanting less crunch and more malleability. 52 Holiday 2011 modernsalon.com be the authority. with the authority. Partner with American Crew today. Visit americancrew.com or call 1.800.598.2739 Like us on Follow us on Available through BSG and Armstrong McCall sales consultants or atCosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 1-800-362-3186 (BSG East) or 1-800-544-9227 (BSG West). Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. HOLIDAY COLLECTION Hair color and design: John C. Simpson, Goldwell International Guest Artist Photography: Roberto Ligresti Make-up: David Maderich, mistermakeup.com Fashion styling: David Widjaja T rue Luxury The best gift for your clients? Dazzling color and flawless styles that transform easily from day to night! Goldwell International Guest Artist John C. Simpson created this exclusive color and updo portfolio of edgy, wearable designs to inspire you and help you give clients the festive looks they want. >> 54 Holiday 2011 modernsalon.com modernsalon.com Holiday 2011 55 True Luxury Ask your BSG sales consultant or store professional how to get your own copy of the Goldwell 2011 Holiday Collection portfolio with complete color and styling how-tos, along with other holiday merchandising materials and event kits to help you enjoy the riches of True Luxury this season. 1 2 BRIGHT BRILLIANCE A vibrant red, a chic cut and a magic finish. Brilliant, indeed! 1. Prepare hair with rootlift spray and add support with flexiblehold finishing spray. Gather and smooth hair into a high and tight pony on the top center of the head. Subdivide into three sections. 3 4 2. Use finishing spray to gently backcomb, “cushioning” and smoothing hair to create three inner-locking ribbons. 3. Detail hair and pin into place. 4. Use volumizing, firm-hold finishing spray and shine gloss spray to finalize the look, using the end of a wire comb to polish. 56 Holiday 2011 modernsalon.com SLEEK ELEGANCE A cool, contemporary brunette transitions into a sleek look that sparkles! Gathered twists and smooth curves give beautiful definition and enhance shine. 1. Separate front and back sections with vertical part at the ear. 2. Apply pomade and smooth hair into a sleek, controlled pony, adding firm-hold hairspray for extra texture. 1 2 3 4 3. Take 1/2-inch sections of the pony, twist and loop, maintaining tension. Pin each section into place, creating a knotted bun. Apply additional pomade for hold and definition. 4. Gather the remaining hair from the front section and twist clockwise. Allow slight volume to develop and crest into a center coil. Connect and pin in place. Detail with finishing spray and shine gloss. 1 2 PRODUCTS FOR THESE THREE LOOKS From the new StyleSign line from Goldwell: Hot Form styling lotion; Big Finish volumizing hair spray; Diamond Gloss shine spray; MelloGoo moldable modeling paste; Sprayer ultra-strong hair lacquer; and Magic Finish flexible-hold hair spray. GOLDEN GLAM Simpson brightened the hair with his Holiday Highlights color technique, then fashioned an elegant and classic updo. 1. Apply thermal styling lotion to dry hair, brush. 3 4 2. Create a criss-cross two-strand braid along the back of the head from ear to ear, gathering length into a pony at occipital. 3. Gather front into single side section above the ear. Lightly twist in clockwise motion and gather into pony at occipital. 4. Gather both ponys, twist once and craft together, using firm-hold finishing spray. 5 6 5. Create open bundled curls by backcombing gently. 6. Complete and detail the look with shine spray. modernsalon.com Holiday 2011 57 HOLIDAY COLLECTION Hair: Nogodar Martinez, Tuasha Ostrander and Heaven Padgett for Aquage Hair color: Deena Nicely for Aquage Photography: Luis Alvarez for Aquage Make-up: Wanda Alvarez Fashion styling: Patric Chauvez AU RA What atmosphere will you create in your salon this holiday? What quality will emanate from the specialoccasion hair in your chair this year? Are you ready to help your clients take elegance to a whole new level? The artists at Aquage are willing to share their secrets. You can do updos like these. You can create your own aura. >> AURA [awr-uh] n. 1° A distinctive and pervasive quality or character; air; atmosphere. 2° A subtly pervasive quality or atmosphere as seen emanating from a person, place or thing. 58 Holiday 2011 modernsalon.com the beauty of special-occasion hair modernsalon.com Holiday 2011 59 HOLIDAY COLLECTION A U R A This season, to unveil Biomega styling and finishing products, including new Up All Night volume foam and Firm & Fabulous hair spray, members of the Aquage education team took inspiration from the word AURA to design this stunning collection of special-occasion hair. They focused on shapes, forms, textures, overlays and patterns that can be incorporated into updos and styles that can be created effortlessly in just a matter of minutes. To learn the steps, you can experience the Aura Collection DVD. Ask your Beauty Systems Group sales consultant how to get a copy, or visit your CosmoProf or Armstrong McCall store. 60 Holiday 2011 modernsalon.com modernsalon.com Holiday 2011 61 HOLIDAY BUSINESS FillYour Stocking Seize every opportunity to make the season shine— not just for your clients, but for you, too. T his is the season of gifts—the two months that bring you the highest earnings of the year. You can sit back on your full book and be satisfied, or you can double up your efforts and really ring in a record-breaking holiday. “I don’t encourage vacations during this time of year,” says Claudio Lazo, owner of C the Salon in Studio City, California, and a Wella Top Stylist. “A few of the staff do travel out of state. But everyone knows that in our culture November and December are not months to take off. In addition, our stylists start a halfhour earlier and finish up a half-hour later than during the rest of the year. Just adding that one hour a day increases everyone’s bookings.” To accommodate the rush of clients, Lazo’s staff began prebooking for the holidays back in September. Most clients understand they need to book early at a busy time. Even so, says Lazo, “after 27 years it still happens to me that some clients are late bookers and want to come in at the last minute. If it’s impossible to fit them in, they will go somewhere else, so planning ahead as much as possible is well worth it.” When you’re squeezing every last drop out of the day, it helps if everyone on the team can cover the full range of clients and services. “All of our stylists know how to do braiding, updos, great blowouts and other services in high demand at holiday time,” Lazo says. “You’re being watched every day. The client sitting in the chair next to you may book an appointment just to get the style she watched you do on another client. Sometimes we forget we’re the product we’re selling. Whether we’re working, people are judging us, and how that judgment plays out will result in whether we have more business or less business.” 62 Holiday 2011 modernsalon.com So many clients come through the salon during these busy weeks that you’re plenty occupied just giving them the service and sending some retail out the door. But if you’re not also promoting what comes next, you’re letting the busiest time of the year slip through your hands. Most manufacturers provide merchandising ideas and turnkey programs for events that generate traffic for the holiday season as well as new business in the coming year. “Stylists can utilize the opportunity of a busy holiday season to offer special ‘couponing’ redeemable in January or February,” says Valerie Robinette, PR director at Joico/ISO. “They can offer their clients a glossing service or a ‘refresh’ on their color at a special price with Joico’s new Vero K-Pak Color Base Breaker, which can lift one level in 10 minutes. Or, with our new Vero K-Pak Age Defy, salons can create a “New Year, New You” campaign and offer makeovers during the first two months of the year. Who wouldn’t want to start the new year with a fun new look? These types of campaigns can be advertised and promoted now.” At Studio DNA in Los Angeles, owners Danny LeClaire and Aubrey Loots regularly hold styling classes for clients to learn how to use their thermal tools and Wella products. “We serve wine and discount the products and tools for the evening,” Loots says. For Wella salons that do not keep an event machine oiled, the company provides a Salon Event Kit containing all the elements you’ll need. There’s a detailed timeline that reminds you when to do what, and templates for printing out the salon name on promotional materials. “The templates are downloadable from the website, and the kit comes with banners, mirror clings, 50 invitations and other materials,” says Wella educator Paula Godinho Rufo. “We received a lot of feedback last year that salons appreciate how easy this is laid out for them.” Goldwell salons have a similar opportunity with “True Luxury,” a campaign salons can pop into place with everything from a Holiday Service Menu to gift-with-purchase totes and DualSenses Sachets. The package also includes step-by-steps for a portfolio of updos designed by Goldwell International guest artist John C. Simpson. “I tied together classic styles with a fresh, edgy street twist for a more modern, yet wearable, up-do collection,” Simpson explains. “These looks are powerful, yet feminine, and work on clients of every age. By creating something very special—yet simple—stylists have the chance to dazzle.” With music, food, gift certificates for every budget, packaged gift duos or trios, one-on-one consultations and perhaps some group styling lessons, a salon team can get their clientele excited about holiday time while pulling in new clients who tag along with friends or just pop in to see what all the fuss is about. “The kit is the motivation to have these events around the holidays,” Rufo says. “The referral piece is big, because you meet clients’ family and friends. But start early so you can do it before you get too busy!” THE CASE FOR ASSISTANTS You know you don’t have to be the one to wash out the color, right? Add up the tasks an assistant could do for you, and you’ll find time to fit another client in the day. If you’re afraid your clients will not be comfortable with this, don’t be. “A client who sees you have confidence in your assistant will have confidence in the assistant, too,” says Goldwell Artistic Director Dimitrios Tsioumas. “It’s good to stay with the same assistant so the client builds a relationship with that person.” Working in 15-minute increments, Tsioumas can do single-process retouch and, while his assistant follows up with the gloss, he can move on to another color client while the retouch processes. Photo courtesy of Goldwell IT’S A PARTY! modernsalon.com Holiday 2011 63 HOLIDAY BUSINESS THE BIG FINISH The best thing you can do at the holidays—or any time for that matter—is to maximize the experience and selling opportunity with the client already in your chair. Increase your average ticket by enhancing and adding on services and products that will take the hair design, styling, smoothing and/or color to the next level. Think of it this way—you’ve decorated the tree: what’s your “star on top?” Make-up can be pure gold, and a proper, profitable finish to your beautiful work. Imagine: you’ve given your client an edgy new holiday style, vibrant with gorgeous hair color, and then send her out the door with faded blush, smeared lips and clumpy mascara. Who’s going to notice her hair? “Make-up finishes hair,” says TIGI International Cosmetic Director Kevin Givens. “Most stylists know how to do make-up but may just have to get over some discomfort doing a professional application. It’s just about freshening up the client. Say, ‘We’ve changed your hair color, so let’s put a little citrus on your lips.’ Or, ‘Your blush needs a little touch up. Let me just grab some and do it for you!’ That lets her know you do make-up, and the next time she might want you to book extra time to do a full application.” Master the basics—mascara, concealer, lip gloss and a hint of blush—and stay current on what’s new, like TIGI’s new Lip Cremes. Givens says they combine the best of lipstick and lip gloss. “When a woman applies lipstick and doesn’t want to touch it after that, her mouth becomes dry,” he explains. “Lip Creme guards against that. Lip Creme really does that for the client. Younger women like it, too, as a way to move beyond lip balm without going into a full lipstick.” For a holiday party, you might want to do a fuller lip. “We have a beautiful blue red called ‘Fierce’ in our Decadent Lipstick line,” Givens notes. “Or, even deepen it with another color on top.” For everyday wear, the idea is simply to bring out the client’s best features. “Trends can be fun, but real women in real life should take trends only as inspiration, which I think they do,” Givens says. “Right now we’re seeing smoky eyes with color—a look TIGI calls a ‘color glow’—that your clients may not want to do, but they may be open to adding just a hint of color. Or if they don’t want to wear a set of lashes, you’d be surprised at what adding just two or three individual lashes can do. They don’t have to look like a model; they should look like themselves. As professionals, we want to make it work for a real life situation no matter what the trend.” “I average two to three clients at the same time all day, and the only way I can do that is to run a tag team with assistants,” says Loots. “Clients feel important when I can squeeze them in, but they come in knowing that under those conditions a senior assistant will do the blow dry.” If you’ve always worked alone but you’re very busy this season, sharing an assistant with another busy stylist can work out well for everyone, says Lazo. “You’ll be able to handle more people, and it’s a wonderful way to help you get to the next level,” he adds. “It’s a good way to optimize those holiday dollars.” TALK THE TALK Connecting with clients is all about language, according to LeClair and Loots. “Today we talk about value and easy styling,” says LeClair. “We let clients know we’re trying to help them preserve their Wella color longer. We talk about the density and quality of the hair, because it’s the number one thing people are concerned about. That helps us to introduce Nioxin, which has been very well-received.” Lazo confirms that much of the company’s training focuses on the presentation. “Find language that’s relevant to clients,” he advises. “Say, ‘Today I’d like to give your hair sheen.’ They can relate to that much better than, ‘Today we’re going to ash you out and matte the hair.’ Use food shades: ‘Let’s try this dark hot chocolate with a shot of espresso.’ Or, ‘You’ll love it when we pop some caramel in there.’ That’s better than saying, ‘We have some new hair color shades I’d like to try on you.’ And always talk in a positive way.” If you want to attract a high-income clientele, Lazo recommends educating yourself about things that interest them. “These clients know the trends and have tried the best of everything,” he says. “It’s not about the hair cut. If the clients understand great fashion, you’d better understand it, too. It’s so easy today. You can learn online, from trade maga- “ Promote yourself! Choose your method by what you enjoy doing. You may enjoy tweeting, or maybe you prefer to blog. I like to network through Facebook, which you can use if you do something like Fashion’s Night Out. If you post a banner with an invite, the people who like that page can share it with their friends. ” —Paula Godinho Rufo, Wella Photo courtesy of Wella zines, from the resources your distributor and manufacturer partners provide. Hairdressers who step up to the next level understand this.” NOVEMBER-DECEMBER HOLIDAY PROMOTIONS FREE ROOT LIFTING SPRAY 1.5 oz. FREE FINISHING SPRAY 1.5 oz. FREE SHAMPOO 10 fl. oz. FREE NUTRIENT STYLING FOAM 7 fl. oz. with the purchase of Volume Spray 16 oz. with the purchase of a conditioner 10 fl. oz. and Volume Spray 25 10 oz. Choose from our Color System, Moisture System, and Volume System. with the purchase of Silkening Mist 5.3 oz. Recovery Trio includes Recovery Mask 6 fl. oz., Nutrient Styling Foam 7 fl. oz., and Recovery Polish 1.7 fl. oz. (DECEMBER ONLY) Available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 1-800-362-3186 (BSG East) or 1-800-544-9227 (BSG West). Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. HOLIDAY GIVING THE GIFT OF PINK Before winter holiday activities launch in full force, BSG/CosmoProf salons get in the spirit of giving this October by joining forces with Susan G. Komen for the Cure. Here’s how some are putting the power in pink for breast cancer awareness and fundraising. T he saying “everyone knows someone” hits home at the salon: a stylist just had an alarming mammogram, or a client comes in for a wig-fitting. It’s no wonder that during October many salons are awash in pink, reflecting the salon community’s long-standing, emotional connection to breast cancer. To power-up support for awareness and fundraising, BSG/ CosmoProf, through parent company Sally Beauty Holdings, has entered into a new association with the most highly esteemed and globally recognized name in breast cancer: Susan G. Komen for the Cure. “Our manufacturers are developing and packaging products carrying the Komen for the Cure logo that are exclusive to BSG/CosmoProf and Sally Beauty,” says John Golliher, president. “Exclusivity with these promotions creates a powerful point of difference for our salons. The Komen brand is respected around the world, giving salons unparalleled credibility to their fundraising events and showing their We invite you to join us in supporting Susan G. Komen and the remarkable work that the organization does. Our manufacturers are supporting Komen right along with us; by carrying the exclusive products they’re making available to BSG customer salons, your salon will benefit from the Komen brand. —Carolyn Corporon BSG/CosmoProf Vice-President of Marketing CosmoProf/BSG supports Susan G. Komen for the Cure The funds collected through the Passionately Pink donations help to support both Komen’s national initiatives and local affiliates that provide life-saving education, screening and treatment programs at the community level. Take Action. Support Susan G. Komen. Be Passionately Pink for the Cure! Learn how: passionatelypink.org 66 Holiday 2011 modernsalon.com For Good Clients appreciate salons that work to benefit a cause. clients, staff and community that they’re serious about eradicating this disease.” As a salon professional, if you register to be a team captain on Komen’s passionatelypink.org website, your salon will receive a fundraising Event Kit by mail, and you can download an Event Kit as well. Supplies include promotional posters, breast health information, collectible lapel pins and other materials that help you with awareness-building and fundraising activities. There is no fee for registration. In return, participating salons must donate all proceeds from the event and cannot use the Komen name to advertise or promote the salon’s products and services. “The relationship between a stylist and the client is so intimate,” says Liz Gravitz, Komen Direct Marketing Manager. “Breast cancer treatment can be challenging to a woman’s self-esteem from an appearance perspective, because hair loss is a common occurrence and concern. Also, patients can be physically exhausted and depressed, and the salon can be a refuge for them to feel relaxed and beautiful. BSG/CosmoProf sales consultants reach into parts of the U.S. that might be underserved, often working with smaller salons, and in those cases sometimes it’s easier to be part of a larger effort. Independent contractors who have one chair might wonder how to make a difference, and BSG/CosmoProf can help them do that. Komen founder Nancy Brinker is the epitome of demonstrating how one person can make a difference.” >> With October signifying both National Breast Cancer Awareness Month and Domestic Violence Awareness Month, many salon customers of BSG/CosmoProf devote these upcoming 31 days to working for a cause. In sincerely aiming to give back, salon owners recognize that community work can build business and strengthen loyalty. “The fact that I’m still in business after 40 years is partly because we give back to the community,” says Tom Gauuan, owner of Sir Gauuan’s. Adds Belu owner Kristeen Wade, “The more we do and get out there, the more our regular clients are proud to say that we’re their salon.” At Tii Gavo, the staff now services many of the women’s guild members who founded Rita’s House and Katherine’s House. “Giving back to the community is our culture,” says owner Jolene Casey. “People want to help; you just have to give them the opportunity.” Derby Salon owner Alison Etter agrees, saying, “Giving back is part of being a respectable business.” Derby Salon Seattle, Washington Sir Gauuan’s Super Hair Stockton, California Sir Gauuan’s “Second Annual Stockton Rockin’ Cut-a-Thon and After Party,” October 15, aims to raise $10,000 through a A cut-a-thon is one of three ways the cut-a-thon, the Joico Sir Gauuan’s event raises funds. After Party with silent auction and raffles for beauty product gift baskets placed in 20 cooperating BSG/CosmoProf salons. “This is about working together as a community,” says manager Lorie Williams. Derby Salon’s “5th Annual Beautify for Breast Cancer,” October 21, will feature a fun-themed hair show, month-long raffle, silent auction that includes products donated by BSG/ CosmoProf manufacturers and family-friendly attractions like a magician and cake walk. Last year’s event raised $6,000. Inspired by a Derby stylist who passed away due to inflammatory breast cancer, the event splits proceeds between the stylist’s young daughter and research into that disease. In addition, the Derby staff devotes the last Tuesday of each month to free hair cuts, facials and waxing for the Lifelong AIDS Alliance. Salon Tii Gavo Renton, Washington Throughout October, Salon Tii Gavo will offer pink ducks clients can purchase to benefit the Save the Ta-Tas Foundation for breast cancer research. Earlier this year, the salon offered $5 off a wax to clients who donated toiletries to Rita’s and Katherine’s Houses for Women in Recovery, then opened on a Sunday to provide free manicures, pedicures and hair services for women living in the facilities. The Salon Tii Gavo team helps women in recovery. Belu Salon Yakima, Washington Last October, Belu Salon staged “Belu Downtown... an Artful Presentation of Hair,” a Vegas-style demonstration of avant-garde and everyday hair designs complete with a fog machine, Paul Mitchell Focus signage, a speaker on breast cancer Belu Salon’s Vegas-style awareness and a booth for event benefited breast donations. This past spring, cancer awareness. Belu donated hair cutting as one of the services Sunrise Outreach Center made available to the homeless and greater Yakima community during a day-long benefit. Be Passionately Pink for the Cure! Support Susan G. Komen. Learn how at passionatelypink.org modernsalon.com Holiday 2011 67 HOLIDAY GOODS: PRODUCTS AND TOOLS FOR THE PROFESSIONAL Duos, Trios, Polishes Galore! Clients will look to your salon as a one-stop holiday shopping experience, when you deck the shelves with products they will want to give and get! 1 Hair Cosmetics. Protect and extend hair color vibrancy with this shampoo and conditioner. aghair.com 2 CLASSIC DUO from American 3 BELLE OF THE BALL from China Glaze. Champagne Bubbles and Tinsel Town with a festive ornament. chinaglaze.com 4 5 6 1 STERLING SILVER DUO from AG 2 Crew. Daily Shampoo adds shine and strength while Fiber adds texture with a matte finish. americancrew.com SPARKLE AND SHINE DUO from Goldwell. Strong-hold hairspray and waterless thermal spray serum provide humidity resistance. goldwell-northamerica.com PLUM TRUFFLE COLOUR AND SPARKLE EFFECT from CND. Colour & Effect comes in 50 crème colors and 15 effects that can be layered for customization. cnd.com K-PAK CLUTCH SAMPLER from Joico. Receive a free holiday clutch with the purchase of the K-Pak Holiday Sampler. joico.com Featured products are available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 800-362-3186. Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. 68 Holiday 2011 modernsalon.com 4 3 5 6 7 9 8 10 11 12 14 13 15 HOLIDAY GOODS 7 SPEED DRY TRIO from KMS 8 RECOVERY TRIO from Kenra. 9 MUPPET POLISHES from OPI. California. Speed drying time up by 50 percent with Moist Repair Shampoo, Conditioner and Free Shape. kmscalifornia.com Choose from the Color System, Moisture System or Volume System— platinum package comes with free Nutrient Styling Foam. kenra.com Inspired by the movie, The Muppets, this collection features six shimmery reds and neutrals, as well as six glitter-packed shades. opi.com 10 DRENCH DUO from Sebastian 11 BRILLIANCE DUO from Wella 12 HOLIDAY TREATS from Hempz 13 SYSTEM 1 DUO from Nioxin. Duo helps create healthier looking scalp and hair. Ideal for thinning hair clients. nioxin.com 14 REPAIR RESCUE DUO from 15 SKINCARE IN RED TOTE from Pharmagel. Five-piece daily regimen starter kit for all skin types. pharmagel.net Professional. Shampoo and conditioner are formulated to help rehydrate dry, chemically treated hair. sebastianprofessional.com Professionals. Enhance and help protect color of fine to normal hair. wella.com Body Care. Body lotions contain organic hemp seed oil. Available in cherry, butter pecan, berry and peach. hempzbodycare.com Schwarzkopf Professional. Ideal for damaged or bleached hair—leaves hair looking strong, supple and healthy. schwarzkopf.com Featured products are available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 800-362-3186. Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. modernsalon.com Holiday 2011 69 HOLIDAY GOODS: PRODUCTS AND TOOLS FOR THE PROFESSIONAL Duos, Trios, Polishes Galore! 16 17 ROOT LIFT DUO from Sexy Hair. Boosts volume and humidity resistance for a locked-in style. sexyhair.com VANILLA AND SUGAR SCRUB from Cuccio Naturale. Exfoliates and softens with an ultra-rich, nonoily crème butter blend. cuccio.com 18 Q-ZONE DRYER from Cricket 19 SUPER VOLUME from TIGI. 20 WAVE & STRAIGHT IRON from 21 SOY 4 PLEX Conditions hair to deliver deep conditioning that helps seal color. Buy six and get a 16 oz. Pure White Developer. clairolpro.com 22 ROYAL GIFT SET from Farouk 23 HOLIDAY GIFT SETS from 18 16 17 Company. Energy-efficient, quiet dryer contains ceramic/ionic tourmaline technology for added shine. cricketco.com Thickening spray and hair spray is designed to add fullness, height and flexibility. tigihaircare.com 19 Sultra. Comes with a complimentary heat-resistant iron clutch in twotone gold. sultra.com Systems. This gift with purchase of the CHI Gold Ceramic Digital Hairstyling Iron helps dry winter hair with Pure Hydration shampoo, Aqua Charge Conditioner, Pearl Complex leave-in replenisher and Ultimate Control volume and shaping spray. farouk.com Aquage. For hold, shine, color protection, repair or volume. aquage.com Featured products are available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 800-362-3186. Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. 70 Holiday 2011 modernsalon.com 20 21 22 23 AD INDEX HOLIDAY 2011 modernsalon.com AG HAIR COSMETICS ............................... WWW.AGHAIR.COM .................................................................................................. 29 AMERICAN CREW ..................................... WWW.AMERICANCREW.COM ........................ 800-598-2739.................................. 33, 53 AQUAGE ................................................ WWW.AQUAGE.COM.......................................................................................... 2-3, BC BEAUTY SYSTEMS GROUP, INC. ................... WWW.COSMOPROFBEAUTY.COM ................... 800-362-3186 .................................26-27 CND.................................................... WWW.CND.COM .................................................................................................24-25 ADVERTISING Vice President/Group Publisher Steve Reiss/847-634-4354 [email protected] THE CRICKET COMPANY ............................. WWW.CRICKETCO.COM .............................. 800-654-7032........................................ 31 FAROUK................................................. WWW.FAROUK.COM .................................. 800-237-9175.................................. 21, 41 GOLDWELL ............................................. WWW.GOLDWELLNORTHAMERICA.COM ............ 800-288-9118...................................11-13 West Region Gregg McConnell/805-498-3475 [email protected] JOICO ................................................... WWW.JOICO.COM .................................... 800-44-JOICO ................................... IFC-1 KMS CALIFORNIA ................................... WWW.KMSCALIFORNIA.COM ..................................................................................... 8, 9 KENRA INC. ............................................ WWW.KENRA.COM ................................... 800-428-8073........................................ 65 NIOXIN .................................................. WWW.NIOXIN.COM ................................................................................................... 19 OPI PRODUCTS INC.................................. WWW.OPI.COM ....................................... 800-341-9999...................................16-17 PBI GROUP, INC. .................................... WWW.HEMPZPRODUCTS.COM ...................................................................................... 49 P&G PROFESSIONAL BRANDS ..............................................................................................................................................4-5 PHARMAGEL .................................................................................................................................................................... 64 SCHWARZKOPF PROFESSIONAL, INC. .............. WWW.SCHWARZKOPFUSA.COM ..................... 800-707-9997........................................ 23 SEXY HAIR CONCEPTS............................... WWW.SEXYHAIR.COM ............................... 800-848-3383........................................ 15 STAR NAIL/CUCCIO NATURALE .................... WWW.CUCCIO.COM .................................................................................................. 45 SULTRA ........................................................................................................................................................................... 35 TIGI .................................................... WWW.TIGIHAIRCARE.COM ........................... 800-259-8596...................................7, IBC WELLA PROFESSIONALS ............................. WWW.WELLAUSA.COM .............................................................................................. 18 WOODY’S QUALITY GROOMING..................... WWW.WOODYSGROOMING.COM .................... 888-294-WOOD ..................................... 37 > To subscribe call 800-808-2623 or visit modernsalon.com IS YOUR WEBSITE MAKING YOU MONEY? Create a professional website for your salon in minutes with Midwest Region Katharine Cook/847-634-7869 [email protected] East Region Angela Reich/203-775-5182 [email protected] Classified Ad Manager Laurie Grinzafi/224-338-8143 [email protected] Administrative Assistant Sherry DelVecchio/623-536-6630 [email protected] CUSTOM PUBLISHING Director Custom Publishing Sales Gregg McConnell [email protected] CIRCULATION Director of Audience Development Donna Hansen 847-634-7891 [email protected] Subscription Services 800-808-2623 PRODUCTION Director of Production Thomas M. Fogarty [email protected] Senior Production Manager Jenny Barnette [email protected] Digital Ad Processor Jeff Hofbauer [email protected] 30-DAY FREE TRIAL Start today at ModernSalon.com/ SiteKit PRODUCTION QUESTIONS? Call Jenny Barnette/847-415-8005 [email protected] MODERN GOES MOBILE! Text “salon” to 74574 MODERN SALON APRIL 2011 Volume 97, Number 4 APRIL 2011 $10 MODERNSALON.COM modernsalon.com FRESH Faced Make-up shades your clients can’t resist blondes with bling Make your blonde shades sparkle green scene THE PLE ASE RE CYCLE T HIS MAGA Z INE Environmentally friendly products Spring The joy of NAHA N AHA winner Steve Elias brings in bright colors and bold texture for the new season. modernsalon.tv FC_MS0411.indd 1 Visit www.modernsalon.com/sitekit for a 30-day free trial facebook.com/modernsalon 3/21/11 2:42 PM GET IT FIRST! modernsalon.com/digital HOLIDAY INSPIRATION You are the Magic We’ve talked a lot in this special issue about how to get the most out of the holiday season in the salon—how to grow business, add new services, increase tickets, generate gift sales and ultimately build a strong, positive relationship with clients to keep them loyal to your services and salon all year. In closing, we want to take an oh-so important moment to focus on you—your talent, energy, artistry and care. These are the elements that really create magic and success in the salon. So it’s important that you take care of you. The holidays are your busiest time and can be physically and mentally draining, both professionally and personally. To remind you to “prioritize” your most important resource—yourself—we share these tips and affirmations to guide you through the season. From all of us at BSG, thank you for being you—for bringing joy and beauty into your clients’ lives and into ours. Carolyn Corporon Vice President/Marketing Beauty Systems Group/CosmoProf LET YOURSELF SAY “NO” When you are giving 150% at the salon, you have to balance in other areas of your life. Try giving yourself permission to say “no” more often during these hectic months. The reality is you can’t go to every party or every family or school event. You can’t squeeze in every single client (but you might be able to “share” the joy of a colleague at your salon). You can’t go everywhere you want to go and get everything done that you want to on your days off. Accept that, then try to reserve some of that time to simply be at home, with family or the significant people in your life. Schedule time to recharge. 72 Holiday 2011 modernsalon.com FUEL UP TO STAY FESTIVE ! You’re used to be the time of ye ing on your feet, but this is ar that focusi ng on health wellness can and make a seriou s difference your day. Com in mit to plannin g on a nourish ing breakfast at home and to incorporatin healthy meal ga and snacks fo r your break ti at the salon. me GIVE YOUR MINUTES OSELF 10 F QUIET Some people meditate, so favorite play me listen to list, some ta ke a brisk w a Whatever y alk. our “quiet” tim is, try to be diligent in sc e indulgence least one b heduling in rea at the salon th k a day when you are at lets you at tru mind and re set to a calm ly clear your , focused pla ce. CELEBRATE THE JOY THAT YOU CREATE There is real power in gratitude. Be grateful for yourself, what you have accomplished each day in the salon. Consider adding a gratitude moment into your routine, perhaps as you are traveling home from the salon. Focus on the part of your salon day that you believe was your best, or most reflective of the meaning of the season. Find the moment that best demonstrates YOUR gifts, whether it was in a great cut, color or design, or in a smile in the mirror. Whose mood did you change? Who changed yours? Collect these moments and know that you—your beauty, your talent—make a difference. INTRODUCING NEW FIXATIONS Available through BSG and Armstrong McCall sales consultants or at CosmoProf and Armstrong McCall stores. Visit cosmoprofbeauty.com to shop online or for orders to ship call 1-800-362-3186 (BSG East) or 1-800-544-9227 (BSG West). Visit armstrongmccall.com to find a store near you. All product is subject to availability and all products may not be available in all locations. WWW.BEDHEAD.COM Recommended by our leading hairdressers. 800.259.8596
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