Custom Design Custom Window Treatments  Copyright 2011 Merrill Y. Landis, LTD. All Rights Reserved No part of the text or illustrations in this work may be used without written permission by Merrill Y. Landis, LTD. The formulas and/or information contained herein are offered without covenant or warranty expressed or implied. 2011 Custom Classics – Always check “Additional Charges” pages for up-charges 7/1/11 2011 Custom Classics – Always check “Additional Charges” pages for up-charges 7/1/2011 Custom Workroom / Distributor to the Trade Welcome to our “Custom Design” Labor Program. This program is a complete fabrication service which will allow you to design treatments that are not found in our Custom Classics Program and Simply Custom Program and/or fall outside the normal standards & specifications that are represented in our other labor programs. These orders require estimates, which MYL will provide at no charge. These orders require close attention by our experienced designers who will supply you with a written estimate for price and yardage. These estimates must be confirmed by you with written signature before the order is entered into production. The prices are slightly higher based on the complexity of the treatment. You may request that a design be added into the other labor programs for future time and cost savings. MYL will create products using customer’s unique design and measurements allowing you to put your personal touch in creating a special look. Please include any pictures or sketches that will help in the designing of your treatment knowing that pictures can be reproduced; however, sketches are not always possible to make. If price consideration is important to your customer, please review our Custom Classics Labor Program and our Simply Custom Fabric & Labor Programs. • “Custom Classics” is a COM Labor Program which allows you to add several additional options such as trim, banding, ruffle rosettes, and bows. This program also allows you to specify your own finished width and length. • “Simply Custom” is a collection of four different programs that offer both “COM” and “Fabric & Labor” options with several different fabric price groups. Simply Classic Program – Custom Classics simplified to include lining & pins with hardware options on each page. “COM” and several “Labor & Fabric” price groups. MYL Sheer Program – Custom Window Treatments with MYL Stock Sheer Fabric. Sheer Fabric and Pins are included in the price. Custom Topper Program – Custom width and standard length allows for discounted pricing. “COM” and several “Labor & Fabric” price groups. All products come mounted and ready to install. Silk Elegance Program – Custom Silk Drapery Panel program using full 1 ½ widths of fabric each side as standard. Finished length is to your specification. Includes silk fabric, lining and pins. Drapery hardware options are available. _______________________________________________ P.O. Box 249 * 20 North Third Street * Telford, PA 18969 Phone (215)723-8177 * Fax (800)800-7162 2011 Custom Classics – Always check “Additional Charges” pages for up-charges 7/1/2011 2011 Custom Classics – Always check “Additional Charges” pages for up-charges 7/1/2011 P.O. Box 249 • 20 North Third Street • Telford, PA 18969 Phone: 215-723-8177 • Fax: 1-800-800-7162 • E-mail: [email protected] www.mylltd.com MYL Estimating Policy Dear Valued Customer; We want to take this opportunity to thank you for your business. Since the founding of our company we have always strived to put our customers’ needs first with superior customer service. Our Custom Classic & Simply Custom Labor Programs make ordering any product a much simpler task for our customers. These two programs include standard product specifications; trim information, and easy to use yardage and pricing charts for almost any design opportunity. With that in mind, be advised that Merrill Y. Landis, Ltd. (MYL) has always been happy to provide assistance in calculating yardage and pricing for our customers when requested in the form of written Estimates. Due to the increased demand for this service, we can no longer provide yardage and pricing for items found in our Custom Classic & Simply Custom Labor Program price books free of charge. There will be a 5% charge for these Estimates. We will however, be more than happy to direct you to the correct page and assist you in reading the charts for the products when needed. We do offer classes to our customers, free of charge, to learn how to use our Custom Classic & Simply Custom Programs. If you are interested, please contact Jackie Gebhard at 215-723-8177 (Ext. 203) or via e-mail [email protected]. Our Estimating Department is designed to provide assistance in calculating yardage and pricing for specialized products not found in our current price books. We will continue to do written Estimates for those products not found in our books at no charge. You must submit all Estimate Requests in writing. Any change in measurements, style, fabric width, or repeat will void the estimate and you will have to request a new estimate. Estimates are valid for 90 days, after that time you must submit a new request for Estimate. Estimate requests will be processed within two business days. (This is subject to change based on the volume of Estimate requests received each day.) To turn an Estimate into an Order, you must sign the Estimate and mark “Use As Order” on the Estimate before faxing to us. We will no longer be able to accept an Estimate as a Work Order unless it is signed and marked “Use As Order”. Or, you can send us your written Work Order with the Estimate # clearly marked on the Order and/or a copy of the signed Estimate attached. The Estimate pricing will only be honored if the Estimate number is specified on your Work Order and we have your signature to approve the Estimate. If, after we receive your Work Order, we discover that your Estimate was lacking information that results in production changes; additional charges may be added depending on the complexity of the treatment. MYL reserves the right to add additional costs, if necessary, once we receive your Work Order. You will be notified of these additional charges prior to the start of production whenever possible. MYL will not be responsible for any fabric shortages or fabric overages that cannot be factored in at the time of Estimate due to various repeats or complexity of the treatment. It is our hope that the steps that we are taking to improve our Estimating procedures will increase our ability to provide superior customer service. Please contact us if you have any questions or concerns. Thank you for your interest in Merrill Y. Landis, Ltd., we look forward to servicing all of your custom workroom needs. Sincerely, MERRILL Y. LANDIS, LTD. 2011 Custom Classics – Always check “Additional Charges” pages for up-charges 7/1/2011