Workforce Management for Hospitals in Denmark Ole Groenskov, Sales Director Prolog Development Center A/S Copyright © 2015 PDC founded 1984 • Company focus: software for “Planning & Scheduling” Copyright © 2015 • Workforce management • (more than 300.000 employees planned in PDC Staffplan) • Operational planning in the aviation industry • (20% of all routes worldwide planned in PDC Slot system) PDC • • • Staffplan developed 1991 Hospital solution 1994 Covering 85% of all Danish hospitals since 1999 Copyright © 2015 Workforce Management Challenges in Medical Staffing at Hospitals in Denmark • • • • • • • • 24/7/360 staffing numerous staff groups (physicians, nurses, porters, cleaning, …) thousands of employees Many positions, functions and skill requirements Tight budgets Complicated accounting of works hours, off hours, budgets, training, …. Complicated union rules and internal regulations Integration to HR and payroll systems Bottom line, patient care Copyright © 2015 Workforce Management Requirements • • • • Management of hundreds of rules and regulations Financial overview with a rich set of dashboards and KPI’s Precise management of payroll data Employee involvement in planning Key Benefits • • • • Reduced administration Optimal use of staff Compliance with labor agreements “Show me the money” Copyright © 2015 Workforce Management 1990’s ensuring compliance to workshift rules (correct pay) PLANNING & ADMINISTRATION 2000’s adding smart features easing the planning process 2010’s mobile features – function based planning WARDS Copyright © 2015 EMPLOYEES Staffplan Basic Screen (Employee centric view) Copyright © 2015 Staffplan – Demand/Capacity Copyright © 2015 Staff Mobile • Purpose: facilitating joined planning and communication work flow between employee and planners • • • • • • Work flow support Facilitating shift swap between coworkers Giving wishes for the plan: awailability/absence (vacation planing) Time and attendance registration Self planing Chat Copyright © PDC2014 Copyright © 2015 Staff Mobile - Shift swap Swap type Description Direct Swap Co-workers agree and register swap. Planner confirms. Open Swap An employee asks for a swap. And another employee make suggestion. Submission An employee submits a shift that they will not have. Shift Exchange Available shifts are published on the web Copyright © 2015 Copyright © PDC2014 StaffPlan FP Module (Function/Task centric view) Copyright © 2015 Workforce Management Customer says: ” Region Hovedstaden includes all hospitals in Copenhagen, capitol of Denmark. Two thousands schedulers are making shift plans for the entire staff - except doctors - amounting to 42.000 employees. In addition to this, PDC StaffPlan calculates salary for 130.000 people a year. We have been using PDC StaffPlan since 1999. We appreciate constantly the stability of the system as well as the innovation projects and the developing of the software according to the needs of the growing number of staff and requirements. By implementing PDC StaffPlan we have reduced the time we used for making rosters and our employees are more satisfied now that the planners are able on the fly to see if vacation can be granted. Last but not least Prolog Development Center was chosen as we needed a short and fast implementation. A choice that has proven right. “ Carsten Abildskov Hansen, General Salary Manager Copyright © 2015 Workforce Management Thank you. Mr. Ole Groenskov, Sales Director Prolog Development Center A/S H.J. Holst Vej 3-5C DK-2605 Broendby, Copenhagen Denmark Tel. +45 3636 0000 Mail [email protected] URL www.pdc.com Copyright © 2015
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