Workforce Management
for Hospitals in Denmark
Ole Groenskov, Sales Director
Prolog Development Center A/S
Copyright © 2015
PDC founded 1984
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Company focus: software for “Planning & Scheduling”
Copyright © 2015
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Workforce management
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(more than 300.000 employees planned in PDC Staffplan)
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Operational planning in the aviation industry
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(20% of all routes worldwide planned in PDC Slot system)
PDC
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Staffplan developed 1991
Hospital solution 1994
Covering 85% of all Danish hospitals since 1999
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Workforce Management
Challenges in Medical Staffing at Hospitals in Denmark
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24/7/360 staffing
numerous staff groups (physicians, nurses, porters, cleaning, …)
thousands of employees
Many positions, functions and skill requirements
Tight budgets
Complicated accounting of works hours, off hours, budgets, training, ….
Complicated union rules and internal regulations
Integration to HR and payroll systems
Bottom line, patient care
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Workforce Management
Requirements
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Management of hundreds of rules and regulations
Financial overview with a rich set of dashboards and KPI’s
Precise management of payroll data
Employee involvement in planning
Key Benefits
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Reduced administration
Optimal use of staff
Compliance with labor agreements
“Show me the money”
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Workforce Management
1990’s ensuring compliance to workshift
rules (correct pay)
PLANNING &
ADMINISTRATION
2000’s adding smart features easing the
planning process
2010’s mobile features – function based
planning
WARDS
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EMPLOYEES
Staffplan Basic Screen (Employee centric view)
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Staffplan – Demand/Capacity
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Staff Mobile
• Purpose: facilitating joined planning and communication work flow
between employee and planners
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Work flow support
Facilitating shift swap between coworkers
Giving wishes for the plan: awailability/absence (vacation planing)
Time and attendance registration
Self planing
Chat
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Staff Mobile - Shift swap
Swap type
Description
Direct Swap
Co-workers agree and register
swap. Planner confirms.
Open Swap
An employee asks for a swap.
And another employee make
suggestion.
Submission
An employee submits a shift
that they will not have.
Shift Exchange
Available shifts are published
on the web
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StaffPlan FP Module (Function/Task centric view)
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Workforce Management
Customer says:
” Region Hovedstaden includes all hospitals in Copenhagen, capitol of Denmark. Two thousands schedulers are making
shift plans for the entire staff - except doctors - amounting to 42.000 employees. In addition to this, PDC StaffPlan
calculates salary for 130.000 people a year.
We have been using PDC StaffPlan since 1999. We appreciate constantly the stability of the system as well as the
innovation projects and the developing of the software according to the needs of the growing number of staff and
requirements. By implementing PDC StaffPlan we have reduced the time we used for making rosters and our employees
are more satisfied now that the planners are able on the fly to see if vacation can be granted. Last but not least Prolog
Development Center was chosen as we needed a short and fast implementation. A choice that has proven right. “
Carsten Abildskov Hansen, General Salary Manager
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Workforce Management
Thank you.
Mr. Ole Groenskov, Sales Director
Prolog Development Center A/S
H.J. Holst Vej 3-5C
DK-2605 Broendby, Copenhagen
Denmark
Tel. +45 3636 0000
Mail [email protected]
URL www.pdc.com
Copyright © 2015