Good afternoon In recent weeks we have
Good afternoon In recent weeks we have changed our process so that we can securely email approval advices directly to our broker partners. The change has improved productivity and the pace at which we communicate with our broker partners and has resulted in some fantastic feedback. To ensure that everyone is benefitting from this change, please be mindful that approval advices are emailed securely from an unmonitored mailbox named ‘MortgageCredit’ and please ensure that you direct all replies and supporting documents to the following: For new business applications, please email them to [email protected] quoting the reference number For variation applications, please email them to [email protected] quoting the reference number. Furthermore if you need to speak directly with the Credit Officer assigned to your application, please contact them on their extension as below: Credit Officer Phone (02) Credit Officer Phone (02) Anna Krallis 80272522 Anne Carney 80272521 Bing Ceballos 80272523 Cena Kadinski 82253266 Craig Brown 82253257 Dilip Kumar 82251580 Frank D’Souza 80272525 Henry Martin 82253035 Jason Barnes 80272751 Jason Mao 82253073 Josef Joseph 82253014 Madhu Virwani 82251323 Mehnaz Bakhtiar 82253275 Patricia Desouza 80272752 Paul Lauria 82253325 Paul Soady 82253270 Ratish Singh 82253080 Shynia Singh 82251374 Stewart Robertson 82251066 Sunny Siddiqui 82253089 Suresh Balendran 82257486 Tan Pham 82253087 Thi Phan 82253273 Vivian Zhou 80272753 We appreciate your continued support of Citibank and look forward to doing business with you in the future. Regards, Matt Wood Acting Head of Third Party Distribution Citi Australia
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