Getting the Most out of OP April 23 & 25, 2015
2015 User Conference Getting the Most out of OP April 23 & 25, 2015 Presented by: Rena Lekfowitz PA-C Director of Training EHR Session End Goal: Practice Transformation! 2015 Office Practicum User Conference Agenda: ▪ Identify Hybrid Workflows ▪ Identify features you have not yet implemented ▪ Identify obstacles to going 100% electronic ▪ Share strategies for implementing electronic workflows 2015 Office Practicum User Conference Advantages of Going 100% Electronic ▪ Improve efficiencies ▪ Reduce opportunities for medical errors→ all patient data in one place 2015 Office Practicum User Conference Discussion: What are other Benefits? 2015 Office Practicum User Conference Discussion: What are other Benefits? 2015 Office Practicum User Conference Envision 100% Electronic Workflow 2015 Office Practicum User Conference Envision 100% Electronic Workflow 2015 Office Practicum User Conference Features to get you there... 2015 Office Practicum User Conference Features to get you there... 2015 Office Practicum User Conference Features to get you there... 2015 Office Practicum User Conference Let’s Start with an Analysis Maybe we won’t go there…. 2015 Office Practicum User Conference Instead Let’s Try a SWOT Analysis: 2015 Office Practicum User Conference Hands On: ▪ Complete your SWOT Worksheet independently (10min) ▪ Then meet with your group and develop strategies for electronic workflows (10 min) ▪ Write ideas on Flip Chart ▪ Come together to share 2015 Office Practicum User Conference Group Discussion: 2015 Office Practicum User Conference Group Discussion: Do your current devices and location of devices help or hinder your workflow? ➔ Is there a kiosk in the waiting room ➔ How far do staff have to go to enter data ➔ Providers: computer in room or laptop ➔ Do all staff who input data have a device ➔ Is it the right device for the task ➔ Are all staff and providers comfortable with their device 2015 Office Practicum User Conference Group Discussion: Front Desk: Where’s the paper and why? ➔ Consents ➔ Referrals Do you recognize this ➔ Messaging computer? ➔ Superbills ➔ Post its ➔ Appt Confirmations ➔ Recalls 2015 Office Practicum User Conference Group Discussion: Clinical Staff: Where’s the paper? ➔ Recording on vitals/vaccines/lab results on paper and then entering in OP? ➔ Clipboards in the office ➔ Consider Vital Machine integrated with OP* *Welch Allyn Spots Vital LXi 2015 Office Practicum User Conference Group Discussion: Providers: ➔ Tasks to communicate ➔ Computer in the room ➔ Labs and Specialist letters reviewed on paper ➔ Not comfortable charting in computer ➔ Templates not customized for your workflow ➔ Med Import Hx ➔ Med Reconciliation ➔ Med favorites set up ➔ Pharmacies favorites set up 2015 Office Practicum User Conference And Most Importantly... How does your practice approach change? 2015 Office Practicum User Conference How will you Adapt…. Ongoing Implementation Team for CQI ➔Periodic Practice Assessment ➔Plan for new feature implementation ➔Sets Timelines and Milestones ➔Super Users for each department 2015 Office Practicum User Conference How will you Adapt…. ➔Internal training for new staff and providers ➔Ongoing training for staff and providers ◆ Prepare for updates: ● Time for review of videos ● Discuss implications for practice ● Adjust workflows ➔Formal practice wide communication channels ➔Consider surveying your patients for input and ideas 2015 Office Practicum User Conference Group Discussion: Strategies for Next Steps: 2015 Office Practicum User Conference Take the Challenge: ➔ Designate your Ongoing Implementation Team ➔ Designate your Super Users ➔ Define a minimum of 1 new feature you will implement with Go-Live date ➔ Redesign a minimum of 1 workflow to go electronic with Go-Live date ➔ Share your successes on the listserv 2015 Office Practicum User Conference 2015 Office Practicum User Conference 2015 Office Practicum User Conference We want your feedback! 2015 Office Practicum User Conference
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