IT Quick Reference Guides How to Clear your Browser Cache Internet Guides Sometimes to fix errors with accessing web pages, you will need to clear your browser’s cache, also known as temporary internet files. This document will cover how to clear the browser’s cache on many of the known browsers. Note that these instructions may vary from your particular browser’s setup, sometimes changing completely, depending upon your version and device. If these instructions do not work, you may need to consult your device’s manual or visit the support page for your particular browser and/or operating system. WINDOWS BROWSERS GOOGLE CHROME VERSION 10 AND NEWER 1. 2. 3. 4. 5. 6. 7. Click the Menu icon in the upper right corner of the browser. Click Settings. Click Show Advanced Settings at the bottom of the Settings section. Scroll to the Privacy section and click Clear browsing data. Select Empty the cache and Delete cookies and other site and plug-in data. Change Obliterate the following items from to the beginning of time. Click Clear browsing data. GOOGLE CHROME VERSION 1-9 1. 2. 3. 4. 5. 6. Click the Tools icon in the upper right corner of the browser. Click Options. In the Under the Hood tab, click Clear Browsing Data… Select Empty the cache and Delete cookies. Select the period of time you wish to delete cached information from the Clear data from this period dropdown menu. Click Clear Browsing Data. SAFARI 1. 2. 3. 4. If your menu bar isn’t visible, click the Tools icon Click Edit. Click Empty Cache… Click Empty. and choose Show Menu bar. Salisbury University IT Help Desk | 410-677-5454|TE 113 | Last Edited: 28 February 2014 Internet_ClearYourCache.docx 1 INTERNET EXPLORER 9 1. 2. 3. 4. Click the Tools icon and select Safety. Select Delete Browsing History… a. You can also press Ctrl-Shift-Delete. Make sure Temporary Internet Files, Cookies and History are selected. a. If you’re having problems with familiar sites, uncheck Preserve Favorites website data. Otherwise, you can leave it checked. Click Delete. INTERNET EXPLORER 8 1. 2. 3. 4. Click Tools. Click Delete Browsing History… a. You can also press Ctrl-Shift-Delete. Make sure Temporary Internet Files, Cookies and History are selected. a. If you’re having problems with familiar sites, uncheck Preserve Favorites website data. Otherwise, you can leave it checked. Click Delete. FIREFOX 1. 2. 3. Click the Firefox menu in the top left corner. Select the right arrow next to History. Click Clear Recent History. a. You can also press Ctrl-Shift-Delete. 4. 5. 6. 7. Expand Details by clicking the down carat Make sure Cache is selected. Change Time range to clear: to Everything. Select Clear Now. . OPERA 1. 2. 3. 4. Click the Opera menu in the upper right hand corner. Click Settings. Click Delete Private Data. Click Delete. MOZILLA SEAMONKEY 1. 2. 3. 4. Click Edit. Click Preferences. Open the Advanced node and select Cache. Click Clear Cache. Salisbury University | Last Edited: 28 February 2014 2 MAC BROWSERS SAFARI 1. 2. 3. 4. Click the Safari menu and select Preferences. Click Privacy. Click Remove All Website Data… Click Remove Now. GOOGLE CHROME VERSION 10 AND NEWER 1. 2. 3. 4. 5. 6. 7. Click the Menu icon in the upper right corner of the browser. Click Settings. Click Show Advanced Settings at the bottom of the Settings section. Scroll to the Privacy section and click Clear browsing data. Select Empty the cache and Delete cookies and other site and plug-in data. Change Obliterate the following items from to the beginning of time. Click Clear browsing data. GOOGLE CHROME VERSION 1-9 1. 2. 3. 4. 5. 6. Click the Tools icon in the upper right corner of the browser. Click Options. In the Under the Hood tab, click Clear Browsing Data… Select Empty the cache and Delete cookies. Select the period of time you wish to delete cached information from the Clear data from this period dropdown menu. Click Clear Browsing Data. FIREFOX 1. 2. Click Tools. Click Clear Recent History… a. You can also press Shift-Command-Delete. 3. 4. 5. 6. Expand Details by clicking the down carat Make sure Cache is selected. Change Time range to clear: to Everything. Select Clear Now. . OPERA 1. 2. 3. Click the Tools. Click Delete Private Data. Click Delete. Salisbury University | Last Edited: 28 February 2014 3 LINUX BROWSERS KONQUEROR 1. 2. 3. 4. Select Settings. Select Configure Konqueror. Select Cache. Click Clear Cache. MOBILE AND TABLET BROWSERS SAFARI FOR IOS 1. 2. 3. 4. Tap Settings Scroll down and tap Safari Tap Clear Cache. Tap Clear. GOOGLE CHROME FOR IOS 1. 2. 3. 4. 5. 6. Tap the Menu icon Tap Settings. Tap Privacy. Tap Clear Cache. Tap Clear. Tap Done. in the upper right corner of the browser. OPERA FOR IOS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Tap the O menu in the upper left corner of the browser. Tap Settings. Tap Privacy. Tap Clear History. Tap Yes. Tap Clear Passwords. Tap Yes. Tap Clear Cookies. Tap Yes. Tap Back. Tap Close. Salisbury University | Last Edited: 28 February 2014 4 DOLPHIN FOR IOS 1. 2. 3. 4. 5. Tap Settings . Tap Clear Data. Tap Clear History. Repeat steps 1 and 2, and then tap Clear Cookies. Repeat steps 1 and 2, and then tap Clear Cache. MERCURY BROWSER FOR IOS 1. 2. 3. 4. 5. 6. 7. Tap the Menu icon in the upper right corner of the browser. Tap Settings. Tap Privacy. Tap Clear Everything. Tap Clear. Tap OK. Tap Close ANDROID 1. 2. 3. 4. 5. 6. Open the browser. Press the Menu key. Tap More Options. Tap Settings. Tap Clear Cache. Tap OK or Clear Cache again, depending on your device. Note: Androids vary wildly from device to device. For example, the Lenovo ThinkPad has no Menu key. For this device, you would go into Android Settings from the home page, choose Apps from the Device section, select the All tab and tap Browser to get the Clear cache option. Your own setup may be quite different. Salisbury University | Last Edited: 28 February 2014 5