Position: Operations Specialist Salary: Competitive Role: Temp to Perm About the Company and the Position We are seeking an enthusiastic, organized, and fastidious individual to take ownership of operational and administrative tasks at Potomac, while working out of our Arlington office. This is a new role that is being created to allow the rest of our team to focus on our clients and growing the business in order to deliver better client service and higher profitably. This is a great role for someone looking to learn about what it is like to run a small business while gaining broad exposure to a wide variety of internal responsibilities such as Finance, Human Resources, Sales, Marketing, Technology, and Administration. In addition, the job will include managing efforts to grow and expand the firm’s intellectual property, including the creation of new consulting and training offerings. For the right candidate, this position can be a stepping stone to becoming a consultant and growing with our company. Potomac River Partners is a management consulting firm providing compliance services to the life science industry. We work with pharmaceutical, biotechnology, medical device, and clinical laboratory companies, including some of the largest in the world, to help them develop ethical business practices and mitigate the risk of government enforcement. We are a small, growing company committed to living our values in everything we do: integrity, professionalism, accountability and discretion. The company’s headquarters is in Arlington, VA (Rosslyn). Success Criteria The Operations Specialist will be someone who is eager to learn and try new things, enjoys handling a variety of tasks, demonstrates resourcefulness and a “can do” spirit.  Enjoys working independently, takes own initiative to get things done  Takes pride in his or her work and consistently checks own work for accuracy  Likes doing new things and feels comfortable starting with a blank sheet of paper  Truly believes that constructive criticism is how we learn and get better  Excels in a fast-paced environment and adjusts to frequent changes in priorities  Holds self to highest standards of integrity, including proactively admitting mistakes  Is committed to doing whatever it takes to complete tasks on time  Capable and welcoming of learning new technological skills  Demonstrates strong personal ethics and uses exceptional judgement Work Experience / Academic Qualifications  At least two years of full-time work experience in a professional environment, professional services industry preferred  Proficient at using Microsoft Word, Excel, and PowerPoint; aspires to be a power-user  Undergraduate degree and strong GPA from a four-year university 1 Job Responsibilities The Operations Specialist will be a chief organizer while ensuring all the “i’s” and “t’s” are dotted and crossed. The Operations Specialist plays a critical role helping to ensure the smooth operation of the company by handling the following activities: Finance:  Creates monthly client invoice and reconciles and tracks company expenses  Tracks financial metrics and company performance against goals  Follows up on expenses or outstanding payments in a friendly and timely manner Operations:  Provides a critical second pair of eyes on client deliverables to ensure accuracy  Maintains staffing grid and proactively escalates over/under capacity concerns  Follows-up and tracks timely project close-out process including client feedback  Oversees and ensures completion of ad-hoc requests and special projects Human Resources:  Takes a lead in attracting and retaining high caliber talent who fit the company culture  Posts job descriptions, reviews resumes and escalates appropriate candidates  Acts as primary liaison with job candidates for logistical and scheduling matters  Plans and coordinates team meetings, including team building and internal training Administrative:  Manages calendar and travel logistics with care and attention to detail  Maintains efficient filing system of company documents and contracts Sales and Marketing:  Assists with content creation for articles, white papers, etc.  Develops new sales brochure content and works with graphic designer  Coordinates conference registration, logistics and supporting materials  Disseminates holiday cards and other personal correspondences  Responsible for website content management and social media Technology:  Maintains and organizes our internal SharePoint file sharing system  Helps with technology as needed – purchasing software, assisting with IT troubleshooting Application Instructions Please forward cover letter and resume to [email protected]. Please customize your cover letter for our organization and this role. Cover letters must include how you believe you fit the success criteria listed above, why you want this specific role, and your salary expectations. 2