Culture is King
Culture is King Mattias Karlsson, Agile Coach @matkar © King.com Ltd 2015 – Commercially confidential Mattias Karlsson - @matkar Past experiences • Developer, Architect, Manager, CTO Free time • Snowboarder, biker, family father Core values • Truly believes in Knowledge Sharing JUG in Stockholm (almost 10 years) © King.com Ltd 2015 – Commercially confidential © King.com Ltd 2015 – Commercially confidential About King We make great games More than 190 fun titles played in over 200 countries around the world ~1200 full time employees as at the end of Q4 Studios in Stockholm, London, Barcelona, Bucharest, Malmö, Berlin and Singapore. Offices in San Francisco, Malta, Tokyo, Seoul and Shanghai (As of Q4 2014) About King We make great games More than 1.5 billion average daily game plays 356 million average monthly unique users (MUUs) More players playing at least one of our games each month than the population of the US 356 m (As of Q4 2014) 6 320 m Some of our games © King.com Ltd 2015 – Commercially confidential 10+ years of making casual games © King.com Ltd 2015 – Commercially confidential 2003 à At some point Facebook came along… Facebook unique visitors 500m 2009 2004 2005 2006 © King.com Ltd 2015 – Commercially confidential 2007 2008 2009 2010 The “Saga” format Launched first game on Facebook in Q2 2011 © King.com Ltd 2015 – Commercially confidential Bubble Saga on Facebook Bubble Saga © King.com Ltd 2015 – Commercially confidential Facebook growth © King.com Ltd 2015 – Commercially confidential The mobile explosion Tablets Smartphones PC TODAY http://www.businessinsider.com/the-future-of-mobile-deck-2012-3?op=1 © King.com Ltd 2015 – Commercially confidential Both images are taken in the same place when a new Pope was announced in Va7can City King’s response? First game on mobile in 2012 © King.com Ltd 2015 – Commercially confidential We released a couple of games… … iterated and improved over time © King.com Ltd 2015 – Commercially confidential Which resulted in a hattrick © King.com Ltd 2015 – Commercially confidential Number of employees 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 © King.com Ltd 2015 – Commercially confidential Thank you Telefonaktiebolaget LM Ericsson 1940s, Telefonplan © King.com Ltd 2015 – Commercially confidential http://www.ericssonhistory.com/places/stockholm/Midsommarkransen--Taylorism-as-architecture/ Ericsson's manufacturing complex was one of the most admired internationally as an outstanding example of Swedish functionalism and, even more perhaps, as a wellconceived production facility according to the Taylor school. (Scientific Management) Thank you Telefonaktiebolaget LM Ericsson 1940s, Telefonplan © King.com Ltd 2015 – Commercially confidential http://www.ericssonhistory.com/places/stockholm/Midsommarkransen--Taylorism-as-architecture/ Four Principles of Scientific Management Taylor's four principles are as follows: Replace working by "rule of thumb," or simple habit and common sense, and instead use the scientific method to study work and determine the most efficient way to perform specific tasks. Thank you Rather than simply assign workers to just any job, match workers to their jobs based on capability and motivation, and train them to work at maximum efficiency. Monitor worker performance, and provide instructions and supervision to ensure that they're using the most efficient ways of working. Allocate the work between managers and workers so that the managers spend their time planning and training, allowing the workers to perform their tasks efficiently. Telefonaktiebolaget LM Ericsson 1940s, Telefonplan © King.com Ltd 2015 – Commercially confidential http://www.ericssonhistory.com/places/stockholm/Midsommarkransen--Taylorism-as-architecture/ Four Principles of Scientific Management Taylor's four principles are as follows: Replace working by "rule of thumb," or simple habit and common sense, and instead use the scientific method to study work and determine the most efficient way to perform specific tasks. Thank you Rather than simply assign workers to just any job, match workers to their jobs based on capability and motivation, and train them to work at maximum efficiency. Monitor worker performance, and provide instructions and supervision to ensure that they're using the most efficient ways of working. Allocate the work between managers and workers so that the managers spend their time planning and training, allowing the workers to perform their tasks efficiently. Telefonaktiebolaget LM Ericsson 1940s, Telefonplan © King.com Ltd 2015 – Commercially confidential http://www.ericssonhistory.com/places/stockholm/Midsommarkransen--Taylorism-as-architecture/ Open Space Conferences - Infomarket © King.com Ltd 2015 – Commercially confidential Placeholder for Infomarket Video https://youtu.be/KgJV4Pem0lA © King.com Ltd 2015 – Commercially confidential Page 24 Quotes We must empower you… Getting involved Bring your ideas Every employee to make a difference It’s ok to dream big! Great opportunity to celebrate! Stick to our values (It’s the King way) 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 © King.com Ltd 2015 – Commercially confidential Culture =Σbehavior © King.com Ltd 2015 – Commercially confidential King Values Agile Innovative Transparent © King.com Ltd 2015 – Commercially confidential King Values We don’t compromise on quality. We put our heart and soul into everything we do. We stand up for creativity. We’re agile and adaptable problem solvers. We listen, we learn, we share. Free to be ourselves, we treat people like a friend. © King.com Ltd 2015 – Commercially confidential Recruitment Programming skills Experience Open & Humble Passion © King.com Ltd 2015 – Commercially confidential Recruitment Programming skills Experience Open & Humble Passion © King.com Ltd 2015 – Commercially confidential Recruitment Programming skills Experience Open & Humble Passion No hire © King.com Ltd 2015 – Commercially confidential Programming skills Experience Open & Humble Passion Hire Induction training © King.com Ltd 2015 – Commercially confidential Developer bootcamp © King.com Ltd 2015 – Commercially confidential Buddy! First day you get assigned a buddy Helps you with everything! © King.com Ltd 2015 – Commercially confidential Agile! © King.com Ltd 2015 – Commercially confidential What is Agile at King Problem solving through collaboration & cooperation Team is empowered to make decisions Develop small, incremental releases and iterate Focus on frequent delivery Complete each feature before moving on to the next Transparency © King.com Ltd 2015 – Commercially confidential Agile Frameworks used at King Limited by time Scrum Sprint 1 Sprint 2 Sprint 3 Sprint 4 Scrum uses time boxed planning and inspecting and adapting at boundaries Kanban Long running task WIP limit = 3 Long running task Kanban uses WIP-limits and continuously improving value delivery and lead time © King.com Ltd 2015 – Commercially confidential Values & Principles > Process © King.com Ltd 2015 – Commercially confidential Agile is not a Process it Defines a Culture © King.com Ltd 2015 – Commercially confidential 39 Team decides… …what to ship …how to ship …when to ship …and after © King.com Ltd 2015 – Commercially confidential 40 How do we do it? © King Digital Entertainment plc 2014 Evolution of our games © King.com Ltd 2015 – Commercially confidential Go Fast… …and iterate and improve © King.com Ltd 2015 – Commercially confidential 43 Release often Continuous improvements & fast feedback © King.com Ltd 2015 – Commercially confidential 44 Release often Continuous improvements & fast feedback Data driven A/B Tests © King.com Ltd 2015 – Commercially confidential 45 Minimize the total time in the loop Idea Learn Build Measure © King.com Ltd 2015 – Commercially confidential Cake Ar7st: Lee Sin h:p://cakejournal.cakejournalllc.netdna-‐cdn.com/wp-‐content/uploads/2013/08/Candy-‐Crush-‐Cake.jpg © King.com Ltd 2015 – Commercially confidential Cake Ar7st: Lee Sin h:p://cakejournal.cakejournalllc.netdna-‐cdn.com/wp-‐content/uploads/2013/08/Candy-‐Crush-‐Cake.jpg © King.com Ltd 2015 – Commercially confidential Accountable Who´s fault was it? © King.com Ltd 2015 – Commercially confidential Learning > accountable Who´s fault was it? © King.com Ltd 2015 – Commercially confidential Learning > accountable Who´s fault was it? What did we learn? Should we change something? © King.com Ltd 2015 – Commercially confidential Organization © King.com Ltd 2015 – Commercially confidential Evolution of our games © King.com Ltd 2015 – Commercially confidential PO Game Developer Graphical artist © King.com Ltd 2015 – Commercially confidential Evolution of our games © King.com Ltd 2015 – Commercially confidential PO © King.com Ltd 2015 – Commercially confidential PO PO © King.com Ltd 2015 – Commercially confidential Evolution of our games © King.com Ltd 2015 – Commercially confidential PO PO © King.com Ltd 2015 – Commercially confidential PO PO PO PO PO PO Line organization © King.com Ltd 2015 – Commercially confidential PO PO PO PO Dev manager 20% Line organization © King.com Ltd 2015 – Commercially confidential PO PO PO PO Dev manager 20% Line organization Guild © King.com Ltd 2015 – Commercially confidential Creating an innovative workplace © King.com Ltd 2015 – Commercially confidential Game Jams Create new game ideas Top ideas get into production Have fun © King.com Ltd 2015 – Commercially confidential Sugar Friday © King.com Ltd 2015 – Commercially confidential Thank god it's Sugar Friday - let's innovate! Monthly hack-day with the purpose to… • Discover innovative ideas or ellaborate existing ones • Find inspiration in a creative way of working • Strenghten team collaboration © King.com Ltd 2015 – Commercially confidential © King.com Ltd 2013 – Commercially confidential Thank god it's Sugar Friday - let's innovate! Session takes place every last friday of the month Work in small groups Open/self defined Team grooming Thursday 16:15 Presentation on Friday 16:30 © King.com Ltd 2015 – Commercially confidential Breakfast presentations For company transparency © King Digital Entertainment plc 2014 Breakfast with knowledge sharing Monday, Wednesday and Fridays Someone presents from a team About 15-20 min All studios can join Great for transparency © King.com Ltd 2015 – Commercially confidential More things we do… Lunch & Learns (Brown bag lunch) Book circles Support User Groups & the Community Play games © King.com Ltd 2015 – Commercially confidential Summits Summits off-site for guilds © King.com Ltd 2015 – Commercially confidential Code Reviews Or maybe Code Retrospective © King Digital Entertainment plc 2014 Goal Sharing knowledge © King.com Ltd 2015 – Commercially confidential Code review meeting " Code Walkthrough " Have a Moderator " Involve Experts " Involve Newbie’s © King.com Ltd 2015 – Commercially confidential Mood " Learning Mood " Open and Respectful " Collaborative & Constructive " Ask Questions © King.com Ltd 2015 – Commercially confidential Watch out for " Ego Effect / Hurt Feelings " “I have to contribute..” " Don´t Point Out Spelling Errors " It´s all about sharing knowledge © King.com Ltd 2015 – Commercially confidential Meeting formats Lean Coffee format © King Digital Entertainment plc 2014 Lean Coffee Meeting Format To Discuss © King.com Ltd 2015 – Commercially confidential Discussing Done Lean Coffee Meeting Format To Discuss Discussing Done Topic 2 Topic 4 © King.com Ltd 2015 – Commercially confidential Topic 1 Topic 3 Lean Coffee Meeting Format To Discuss Discussing Done Topic 2 Topic 4 © King.com Ltd 2015 – Commercially confidential Topic 1 Topic 3 Lean Coffee Meeting Format To Discuss Topic 4 Topic 1 Topic 3 © King.com Ltd 2015 – Commercially confidential Discussing Topic 2 Done Lean Coffee Meeting Format To Discuss Topic 4 Topic 1 Topic 3 © King.com Ltd 2015 – Commercially confidential Discussing Topic 2 Done 5-8 min Then vote Lean Coffee Meeting Format To Discuss Topic 4 Topic 1 Topic 3 © King.com Ltd 2015 – Commercially confidential Discussing Done Topic 2 5-8 min Then vote Lean Coffee Meeting Format To Discuss Topic 1 Topic 3 © King.com Ltd 2015 – Commercially confidential Discussing Done Topic 4 Topic 2 5-8 min Then vote Crea7ng an inspira7onal office Placeholder for Sveav. 44 video https://youtu.be/XxXNe50KCEg © King.com Ltd 2015 – Commercially confidential Page 88 Team autonomy… © King.com Ltd 2015 – Commercially confidential 89 Team decides… …what to ship …how to ship …when to ship …and after King Values Agile Innovative Transparent © King.com Ltd 2015 – Commercially confidential …leads to happy toymakers happy toymakers create fun high quality games 91 Swedens #1 Employer Obrigado WE ARE HIRING! Job listings at king.com/jobs Remember to have fun © King.com Ltd 2015 – Commercially confidential Mattias Karlsson @matkar [email protected]
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