1. style and fashion
2. footwear
3. shoes

f cus
P R I N T E D O N R E C Y C L E D PA P E R W I T H S O Y I N K S
C O R P O R A T E
S O C I A L
R E S P O N S I B I L I T Y
R E P O R T
2 0 0 1
INSIDE TIMBERLAND
4
THE PATH OF SERVICE™ PROGRAM
How doing well and doing good are part of everyday work
12
ENVIRONMENT
Steps we’re taking to tread lighter on the earth
20
GLOBAL BUSINESS ALLIANCES
Making a difference in the lives of workers around the world
26
TEAM TIMBERLAND
What we do to help our people keep doing the things they do
32
PARTNERSHIPS
The companies we work with to support community building
36
DONATIONS: COMMUNITY INVESTMENTS
Contributions made during the past year
2
TA B L E O F C O N T E N T S
MAKE A DIFFERENCE
I am pleased to present The Timberland Company’s second Corporate Social Responsibility Report.
Timberland is a durable outdoor brand, a community of 5,200 men and women and maker of some of the
best footwear and apparel in the world. Everyday we are guided by the principles instilled by our founder,
my grandfather, Nathan Swartz: Humanity, Humility, Integrity and Excellence. These words not only
inspire us but compel us to take a stand as a socially and environmentally responsible corporate citizen.
Through our words, deeds and actions, Timberland, continually strives to improve our communities and
our world.
As a global business, we have the responsibility to deliver consistent excellent performance to our
shareholders, and we have rigorous metrics to measure those results. As a business committed to being
socially responsible, we are equally accountable for delivering consistent excellent social performance, often
more difficult to measure. One of the greatest challenges in measuring the economic, environmental and
social aspects of any business is the lack of consistent standards.
As a way of answering the challenge, Timberland welcomes the emerging standards and initiatives with
increased focus on our reporting. We are proud that we have made improvements over last year’s efforts, but
there is progress yet to be made. As we expand globally, we embrace the challenge of ensuring that the values
which founded this company find their cultural and moral equivalent in every community where we do
business. We are committed to listen and learn from our business partners, consumers and employees to
improve the health and welfare of both people and the planet.
To improve our efforts, we seek a dialogue with our stakeholders around the world. We welcome insights, analysis
and encouragement. With your help, our efforts will have great impact, meaning and value. I extend to you
my genuine thanks for your continued interest in our commitment to serve as a responsible corporate citizen.
Sincerely,
LETTER FROM JEFF SWARTZ
3
THE PATH OF SERVICE™ PROGRAMS
BRONX, NEW YORK: For months, Jon Pucker, the Northeast U.S. Sales Manager, and his
sales team had planned Timberland’s annual strategy meeting with key retailers and members
of Timberland’s sales and executive teams. While the focus was on business—product,
marketing and distribution—Timberland also saw an opportunity to share its ethic of “doing
well and doing good.” The last day of the conference, September 11, would be spent
transforming a community school in the Bronx. By improving the educational environment for
more than 900 children, Timberland and the retailers would strengthen their relationships
through shared values and a common goal.
On the morning of September 11, more than 100 business partners, Timberland senior
management, field service representatives, sales managers and store associates boarded buses in
midtown Manhattan for a day of community service in the Bronx. By the time the delegation
To make a
difference had traveled seventy blocks to its destination, the world had become a very different place.
in the world, Participants immediately gathered on the blacktop of the Clara Barton School and watched in
start close disbelief as billowing smoke rose from the skyline of New York City.
to home.
The challenge to go forward that day was complex and uncharted. Inspired by President
and CEO Jeff Swartz and Clara Barton Principal James Parker, the delegation decided to
stay and serve the community as planned. Despite the unimaginable destruction unfolding
at the World Trade Center, Team Timberland was moved by the heart—and very real
need—of Clara Barton’s staff and student body.
4
COMMUNITY
c mmunity
On September 11, the act of service and community building became a powerful offense against tragedy
and despair. The Timberland delegation remained resolute in their commitment to demonstrate to the
students of the Clara Barton School that human beings can meet anger with kindness, destruction with
construction, and darkness with the promise of a new day.
Celina Adams of Timberland’s Social Enterprise Team said, “Frankly, service was the only option. The
work became a powerful example of how the simplest act can help a community find strength and hope.”
Serving alongside City Year volunteers, students and community residents, the conference participants
renovated classrooms, the auditorium and the children’s recreation area. The crowning achievement of
the day was a map of the United States painted across the expanse of the school’s blacktop. “As the map
took shape, it gained increased meaning. The mosaic of bright colors—and the teamwork invested in the
project—symbolized the strength and unity of our country,” Celina said.
From Berlin to Boston, Japan to Johannesburg, Paris to Panama, Timberland continues to dedicate itself
to improving the communities where employees live and work. In eighty-eight countries around the
world, employees utilize the Path of Service™ program, a benefit that offers all full-time workers forty
hours of annual paid leave to volunteer in their communities. Through leadership and innovation, Team
Timberland challenges and supports the notion of service to ensure that all stakeholders are beneficiaries.
Employees develop leadership skills and strengthen morale; internal teams become stronger and more
efficient; customer and consumer relationships become more powerful and profitable and our
communities gain invaluable resources and visibility. By sharing their strengths and passions, employees
contribute to the vitality and health of the global community.
COMMUNITY
5
SETTING UP THE COMPUTER CENTER—CLARA BARTON SCHOOL
M A K I N G
A
D I F F E R E N C E
I N
CITY YEAR LEADS PHYSICAL TRAINING—CLARA BARTON SCHOOL
T H E
C O M M U N I T Y
THE PATH OF SERVICE™ PROGRAM
The Path of Service ™ program offers employees the opportunity to strengthen their communities through leadership
and engagement. In addition to Strategic Service Days with business partners and the individual volunteer work of
Timberland employees, the Path of Service ™ program also features large-scale service mobilization on Earth Day
and the annual Serv-A-Palooza. Earth Day galvanizes Timberland’s retail team and consumers in the United States
and Asia to celebrate the company’s commitment to the environment through service to improve the planet. ServA-Palooza 2001 united more than 1,000 employees and business partners working on more than twenty projects in
seven states across the United States. This celebration of service and volunteerism is one of the highlights of
Timberland’s calendar.
2001 COMMUNITY SERVICE HOURS (NO. OF HOURS)
UNITES STATES
20,800
INTERNATIONAL
9,800
TOTAL
30,600
SERVICE SABBATICAL
The past year marked the inauguration of the Service Sabbatical, a paid leave program that challenges employees
to dedicate three to six months to improve the vital missions of nonprofit organizations. Maureen Franzosa, a
R E S P O N D I N G
T O
S E P T E M B E R
1 1 T H
LIKE CITIZENS EVERYWHERE, TEAM TIMBERLAND’S CREATIVITY AND
DONATIONS FOR:
SEPTEMBER 11TH. FROM A DEPARTMENT-SPONSORED BAKE SALE TO THE
■ FIREFIGHTERS’ WIDOWS AND CHILDREN’S FUND
DONATION OF $1 MILLION WORTH OF BOOTS AND APPAREL, TEAM
■ AMERICAN RED CROSS
TIMBERLAND DEMONSTRATED THEIR SOLIDARITY AND APPRECIATION FOR
■ SEPTEMBER 11TH FUND
THE VALOR AND HEROISM OF THE FRONTLINE HEROES AT GROUND ZERO.
6
EMPLOYEES RAISED MORE THAN $5,000 IN INDIVIDUAL
INITIATIVE FUELED THE COMPANY’S RESPONSE TO THE TRAGIC EVENTS OF
COMMUNITY
PAINTING A MAP OF THE UNITED STATES— CLARA BARTON SCHOOL
VOLUNTEERS AND STUDENTS PAINT A MAP OF THE UNITED STATES—CLARA BARTON SCHOOL
Senior Merchandise Analyst, was the founding participant of this program. With her paid leave, Maureen invested
her skills and expertise into increasing the capacity of Sexual Assault Support Services (SASS) in New Hampshire.
Maureen’s experience in operational management and analysis expanded the breadth and scope of SASS’s program
and helped increase its impact in reaching women and children on the New Hampshire seacoast.
STRATEGIC INVESTMENT
Timberland’s ethic of service is complemented by strategic community investment worldwide.
The company
partners with high-impact local organizations that meet rigorous criteria for transformation, sustainability and
inspiration. Timberland invests in more than 300 organizations worldwide using more than $3 million in product
and financial donations. Investments are focused on five major categories: Civic Engagement, Diversity, Education,
Environment and Disaster Relief. More than ninety-eight percent of employee contribution requests are fulfilled.
(Please see complete listing of grantees on pages 36 and 37.)
DONATION
UNITED STATES
CASH
$
R E S P O N D I N G
T O
S E P T E M B E R
$
54,660
1,619,436
477,656
$ 2,578,782
$ 532,316
IN-KIND (PRODUCT)
TOTAL
959,345
INTERNATIONAL
1 1 T H
A TOTAL OF 13,545 ITEMS WERE DONATED TO THE 9/11 RELIEF EFFORTS, INCLUDING:
■ 700 BACKPACKS FOR SCHOOLCHILDREN WHOSE SCHOOLS WERE SHUT DOWN IN LOWER MANHATTAN
■ MORE THAN 2,000 PAIRS OF WORK BOOTS FOR THE DEPARTMENT OF JUSTICE, FBI, GROUND ZERO RELIEF WORKERS, PENTAGON RECOVERY EFFORT
WORKERS AND OTHERS
■ MORE THAN 10,000 PIECES OF APPAREL RANGING FROM SOCKS AND WARM JACKETS TO DENIM JEANS FOR RESCUE WORKERS AND VICTIMS
COMMUNITY
7
SIGNS FOR TIMBERLAND’S ANNUAL SERVICE CELEBRATION
M A K I N G
A
D I F F E R E N C E
SERVING WITH BUSINESS PARTNERS—INDIANAPOLIS
I N
T H E
CITY YEAR SERV-A-THON
C O M M U N I T Y
INVESTMENT DOLLARS BY CATEGORY
A percentage breakdown of investments by our giving categories:
HEALTH & HUMAN SERVICES
56%
YOUTH DEVELOPMENT & EDUCATION
41%
ENVIRONMENT
2%
CIVIC & COMMUNITY
1%
COMMUNITY WEALTH
Timberland seeks to create sustainable sources of revenue for partners and communities through innovative
programs and products. By leveraging the unique assets of our nonprofit partners, Timberland creates marketplace
initiatives that support and expand the impact of select nonprofit organizations. In addition to the ongoing “Give
Children’s Hunger the Boot” campaign that benefits Share Our Strength, a long-time Timberland partner, 2001 also
featured a New York-based Metrocard ® program that highlighted the mission and scope of the Harlem Children’s
Zone. (For more on these and other partners, please see page 32.)
R E C O G N I T I O N
■
■
TIMBERLAND PRO™ SERIES RECEIVED THE SEARS “PARTNERS IN PROGRESS” AWARD FOR THE SECOND CONSECUTIVE YEAR.
THE TIMBERLAND COMPANY WON BUSINESS ETHICS MAGAZINE’S “CORPORATE SOCIAL RESPONSIBILITY REPORT” BUSINESS ETHICS
AWARD. THE AWARD WAS DESIGNED TO RECOGNIZE A COMPANY THAT EMBODIES WHAT IT MEANS TO BE A GOOD CORPORATE CITIZEN,
HELPING MOVE CORPORATIONS TOWARDS EVER-BETTER PRACTICES IN STAKEHOLDER RELATIONS.
■
THE COMMITTEE TO ENCOURAGE CORPORATE PHILANTHROPY (WWW.CORPHILANTHROPY.ORG), THE ONLY NATIONAL FORUM FOR
BUSINESS CEOS AND CHAIRPERSONS WITH AN AGENDA EXCLUSIVELY FOCUSED ON CORPORATE GIVING, SELECTED IBM CORP. AND THE
TIMBERLAND COMPANY AS RECIPIENTS OF THE 2001 ANNUAL EXCELLENCE IN CORPORATE PHILANTHROPY AWARDS.
8
COMMUNITY
SERV-A-PALOOZA
DONATION OF TIMBERLAND PRODUCT TO THE
WORKERS AT GROUND ZERO
C O M M U N I T Y
SERV-A-PALOOZA
V O I C E S
DANA WAESCHE Project Manager AMERICARES
“What I love most about AmeriCares’ partnership with Timberland goes beyond your generosity to the enthusiasm
and sincerity that Timberland employees contribute to their humanitarian efforts. Our response to September 11th
would not have been as thorough without Timberland’s overwhelming support and we thank you not only for your
donation, but also for trusting us to represent your company in the distribution of your product. Personally, I have
received many smiles and words of gratitude on Timberland’s behalf from uniformed workers down at Ground Zero
and at the Staten Island Landfill. AmeriCares looks forward to continuing our partnership with Timberland in
helping those in need.”
BEN T. HARRIS Chairman and Chief Executive Officer GENESCO INC.
“When we decided to launch our long-standing ‘Cold Feet, Warm Shoes’ program nationally, it was a natural choice
to approach The Timberland Company to team with Genesco on this effort. Timberland’s core values and
commitment to the community mirrors much of our own and has proven to be a key reason for the successful
growth of this program. By serving side-by-side over the last past two years together, Timberland and Genesco
employees have fitted more than 500 needy individuals in Boston and Nashville with protective footwear.”
R E C O G N I T I O N
■
FOR THE FIFTH CONSECUTIVE YEAR, TIMBERLAND PLACED ON FORTUNE'S “100 BEST COMPANIES TO WORK FOR” LIST FOR THE YEAR 2001.
TIMBERLAND WAS ONE OF ONLY 28 COMPANIES TO MAKE THE LIST FOR FIVE CONSECUTIVE YEARS.
■
TIMBERLAND WAS RANKED ON FORBES' “PLATINUM 400—THE BEST BIG COMPANIES IN AMERICA” LIST FOR 2001.
■
TIMBERLAND WAS ONE OF THE RECIPIENTS OF THE 2001 “SHOE ANGEL OF THE YEAR” AWARD FROM SHOESONTHENET.COM, THE LEADING
FOOTWEAR PORTAL ON THE INTERNET. TIMBERLAND WAS HONORED BECAUSE OF ITS FOOTWEAR CONTRIBUTIONS TO THOSE INVOLVED IN
BOTH THE RESCUE AND SALVAGE OPERATIONS AT GROUND ZERO IN NEW YORK CITY.
COMMUNITY
9
CHILDREN OF TIMBERLAND EMPLOYEES PITCH IN WITH GENESCO’S
COLD FEET, WARM SHOES AT BOSTON’S PINE STREET INN
O N
T H E
COLD FEET, WARM SHOES PROGRAM WITH GENESCO PRESIDENT AND
CEO BEN HARRIS AT BOSTON’S PINE STREET INN
SERV-A-PALOOZA
H O R I Z O N
Through employee engagement and strategic investment, Timberland continuously strives to positively impact the
communities where we live and work. Tapping the knowledge and expertise of business, nonprofit and public sector
colleagues, we look forward to the further development of new community-based strategies. In the year ahead, we
seek to:
CREATE MORE RIGOROUS AND PRECISE MEASURING OF SERVICE REPORTING
The number of hours served is but one indicator of the impact Timberland can make. Emerging tools of analysis
will help measure community impact, improve tactics and increase focus.
ARTICULATE THE PROMISE OF COMMERCE AND JUSTICE
In 2001, Timberland formalized our approach to partnering with key customers and business colleagues in the
community. The year ahead calls for further development to ensure that our joint service ventures are sustained
and improved. With a continued commitment to community, we will better articulate the win-win opportunity for
businesses engaged in service.
EXPAND THE GLOBAL REACH OF THE PATH OF SERVICE ™ PROGRAM
Although the service benefit is offered worldwide, the majority of service is currently performed in the United
States. The year 2001 witnessed a marked increase in service hours in Europe and a growing number of service
initiatives in Asia and the Americas. Tapping the skills, commitment and passion of the international team will
further Timberland’s efforts and impact on a global scale.
10
COMMUNITY
FRANCE SERVICE DAY
TIMBERLAND AND MACY’S PARTNER TO SERVE AT THE INWOOD HOUSE—NYC
SERV-A-PALOOZA
GLOBAL SERV-A-PALOOZA
For the past four years, Timberland corporate headquarters in Stratham, New Hampshire, has closed for a day in
May to unite all headquarters employees in community service. In 2002, this effort will be expanded globally in
partnership with local nonprofits and business partners. This shared day of service will unite the global team while
creating a broader scope of impact.
GROW AND STRENGTHEN STRATEGIC PARTNERSHIPS
Through our twelve-year relationship with City Year, and growing partnerships with Share Our Strength and the
Harlem Children’s Zone, we benefit from the frontline wisdom and experience of the nonprofit sector. We will work
to increase our collaboration to ensure that our investment of human and financial capital makes a measurable
community impact. We will continue to leverage their assets—such as service expertise—to strengthen our
stakeholder relationships and to develop innovative products and programs that attract consumers while creating
new sources of revenue for our partners.
ENSURE THE EFFECTIVENESS OF CORPORATE CONTRIBUTIONS
With the global expansion of the Path of Service ™ program, we will be matched by a diversification of the our
corporate contributions portfolio that better reflects the scope and scale of the Timberland community—from Asia
to New Hampshire and from factory to retail stores.
COMMUNITY
11
ENVIRONMENT
ENSCHEDE, THE NETHERLANDS: The Enschede distribution center is the hub for all
European shipments, with some 10 million pieces of Timberland® product passing through
each year. Like all Timberland employees, Distribution Center Manager Henk Miltenburg is
committed to environmentally friendly growth. When it became clear that the distribution
center needed additional capacity, Henk wanted to ensure that the expansion was completed in
a way that minimized the impact on the environment.
Henk turned to Terry Kellogg in Environmental Affairs at Timberland headquarters in
Stratham, New Hampshire to collaborate on a strategy that could positively impact the
operating costs of the Enschede facility while effectively minimizing the environmental impact
A better
environment for
employees and the
planet.
of the expansion. Working with the plant’s designers, Terry and Henk developed a plan to
install large-scale skylights that would substantially increase natural daylight and decrease
energy usage in the facility. These efforts built on existing state-of-the-art green-building
features at Enschede. These features include a highly reflective roof that avoids heat-loading in
the summer and reduces the need for energy to cool the building; a permeable parking lot that
minimizes water run-off and the use of cogenerated steam for heat in the winter. Cogenerated
heat uses waste heat from a power plant, reduces overall energy use and costs approximately
twenty percent less than using more conventional energy methods. Day-to-day operations also
support environmental sustainability—from use of high efficiency lighting systems to the reuse
and recycling of shipping containers.
12
ENVIRONMENT
envir nment
Henk’s leadership and initiative produced environmental and economic benefits. By “letting the sun
shine in,” Henk lowered the plant’s environmental impact and decreased energy costs. The use of natural
light has also increased productivity and helped to reduce injury rates. An Enschede team member
commented, “Work becomes easier when you get to see the world outside.”
The long-range plan for Enschede includes a transition to a more environmentally friendly energy
source—windmills. Beginning in July 2002, ten percent of the plant’s energy supply will be generated by
grid-served renewable energy.
Like any business, Timberland has a responsibility to the environment. The energy we use and the
chemicals contained in our products, shipping and packaging take a cumulative toll on our planet.
Through a long-standing commitment to the CERES principles and the development of an expanded
portfolio of strategic initiatives, Timberland seeks to minimize our environmental footprint and play a
leadership role in supporting new, sustainable markets. (For a list of the CERES principles, please see
page 14)
ENVIRONMENT
13
DAYLIGHT COMING THROUGH IN ENSCHEDE
ENSCHEDE DISTRIBUTION CENTER
M A K I N G
A
D I F F E R E N C E
F O R
T H E
E N V I R O N M E N T
SOLVENT MINIMALIZATION
The assembly of most of our footwear requires the use of adhesives which often contain chemical solvents.
Timberland has taken a leadership role in partnering with our suppliers to reduce the amount of solvent required,
while maintaining our high product performance standards. During 2001, water-based adhesives were
successfully piloted in two product lines. The following chart illustrates the overall reduction in solvent used for
the two pilot styles:
Footwear Style
Solvent-Based
Water-Based
JT-100
70.3
44
Euro trekker
100.2
40
unit: gm/pr
IMPROVED DATA TRACKING AND MANAGEMENT
In collaboration with Ecos Technologies (www.ecostech.com), Timberland has developed an on-line system for
tracking, analyzing and reporting global environmental data. This tool will help improve Timberland’s ability to
manage a comprehensive set of environmental initiatives.
T H E
C E R E S
P R I N C I P L E S
THE CERES PRINCIPLES WERE DEVELOPED BY THE COALITION FOR ENVIRONMENTALLY RESPONSIBLE ECONOMIES (CERES) TO
PROMOTE ENVIRONMENTALLY RESPONSIBLE BUSINESS PRACTICES AMONG CORPORATIONS.
1. PROTECTION OF THE BIOSPHERE
4. ENERGY CONSERVATION
7. ENVIRONMENTAL RESTORATION
2. SUSTAINABLE USE OF NATURAL RESOURCES
5. RISK REDUCTION
8. INFORMING THE PUBLIC
3. REDUCTION AND DISPOSAL OF WASTES
6. SAFE PRODUCTS AND SERVICE
9. MANAGEMENT COMMITMENT
10. AUDITS AND REPORTS
14
ENVIRONMENT
EARTH DAY
EARTH DAY IN FRANCE
INTELLIGENT BUILDING DESIGN
Timberland joined the United States Green Building Council (www.usgbc.org) and uses their guidelines in
renovations made to corporate headquarters in Stratham, New Hampshire. Accomplishments to date include: the
use of low VOC paint, carpet with recycled fibers and low-solvent carpet adhesives.
GREEN TEAM
A cross-functional team of Timberland employees was founded in 2001 to “inform, engage and inspire the
Timberland community to effect positive environmental change.” In its first year, the Green Team sponsored a
monthly lecture series that featured conservation leaders from New England and embarked on an ambitious list of
initiatives to “green” Timberland.
E A R T H
D A Y
2 0 0 2
FOR MORE THAN THIRTY YEARS, EARTH DAY HAS PROVIDED A FORUM FOR EDUCATION, INFORMATION, MOBILIZATION AND SERVICE RELATING
TO THE ENVIRONMENT. TIMBERLAND’S COMMITMENT TO THE PLANET IS A DIRECT REFLECTION OF OUR HERITAGE OF THE OUTDOORS AND OUR
PASSION FOR SERVING THE COMMUNITIES WHERE WE LIVE AND WORK. IN ASIA AND THE UNITED STATES, TIMBERLAND ENGAGED AT A VARIETY
OF HIGH-IMPACT SERVICE SITES AROUND THE GLOBE—FROM THE MANDAI NATURE RESERVE IN SINGAPORE TO SENECA STATE PARK IN
UPSTATE NEW YORK.
ENVIRONMENT
15
LANDSCAPING ON EARTH DAY
UNITED STATES STORE ASSOCIATES SERVE ON EARTH DAY
M A K I N G
A
D I F F E R E N C E
F O R
T H E
E N V I R O N M E N T
REDUCING OUR CARBON FOOTPRINT
Carbon dioxide emissions are the primary contributor to climate change. Since Timberland operations can be linked
to carbon emissions at nearly every stage, the company has opted to voluntarily reduce its carbon footprint through
the following programs:
Improved energy efficiency
In addition to “daylighting” the European Distribution Center, the company retrofitted the facility with more efficient
light bulbs to further improve the atmosphere of the building and reduce overall energy use.
Using renewable sources of energy
The European Distribution Center uses “cogenerated” steam from a nearby power plant to heat the facility. This
arrangement turns waste heat into a valuable energy resource.
Reduced transportation emissions
Timberland has joined Green Freight, a collaborative effort organized by Business for Social Responsibility to help
reduce the carbon dioxide emissions associated with ground transportation. The group consists of twenty major
manufacturers and retailers united by a common interest in reducing their impact on air quality and climate change.
Timberland has also shifted to more efficient and less polluting means of transporting product.
Investment in “carbon offsets”
“Forward Green Tags” were purchased through an innovative partnership with nonprofit organization Clean Air-Cool
Planet and NativeEnergy (www.nativeenergy.com). This transaction “offset” most of the carbon emissions associated
with Timberland retail operations for the year. See following page for more information on this transformation and
relationship with clean air-cool planet
16
ENVIRONMENT
TIMBERLAND JAPAN CELEBRATES EARTH DAY
C O M M U N I T Y
NEED INFORMATION ABOUT THIS PICTURE!!!!!!
V O I C E S
ADAM MARKHAM Executive Director CLEAN AIR-COOL PLANET
“Just two years old, Clean Air-Cool Planet seeks to become New England’s leading nonprofit dedicated to solving
global warming. The Timberland Company’s first-in-the-nation investment in our carbon offset program will result
in the construction of much-needed wind turbines in the United States.
“The Timberland Company’s leadership will allow Clean Air-Cool Planet to purchase renewable energy credits—
known as Green Tags—from a turbine owned and operated by the Rosebud Sioux in South Dakota. The sale of the
credits will subsidize the emerging industry of wind farm energy generation. Because this method is more
expensive and less competitive than electricity generated by coal-fired plants, Timberland’s support reinforces
their leadership in combating global climate change and creating “green” markets.
“In the United States, Clean Air-Cool Planet also helped Timberland retrofit existing light fixtures and light bulbs to
produce more efficient lighting. We have worked with Timberland to review options for renewable electric
generation at their Ontario, California, distribution center. Together, we have begun collaborative outreach to other
New England businesses.
“Gridlock over energy and climate policy may intensify in Washington, D.C., but our alliance with Timberland
provides a model for climate action in local cities. The team at Clean Air-Cool Planet are excited that Timberland
has chosen to forge this path with us.”
ENVIRONMENT
17
WIND FARM—A RENEWABLE ENERGY RESOURCE
O N
T H E
H O R I Z O N
The coming year will see more efforts designed to positively impact the environment. In 2002 Timberland plans to:
CONTINUE TO REDUCE OUR CARBON DIOXIDE EMISSIONS
By investing in renewable sources of energy, increasing our efficiency and creating innovative partnerships with
our suppliers, Timberland aims to decrease our impact on the environment.
EXPAND OUR SOLVENT MINIMIZATION EFFORT
Our two pilot footwear lines now using water-based adhesives will be moved into full production. In addition,
production will expand from two product lines to three factories. We will also create a comprehensive baseline for
all solvent usage and pilot additional programs to further reduce our use of solvents.
FURTHER AUTOMATE AND GROW OUR DATA TRACKING AND REPORTING SYSTEMS
This investment will improve our ability to manage our many programs and communicate their results to internal
and external stakeholders.
APPLY THE UNITES STATES GREEN BUILDINGS COUNCIL’S LEADERSHIP IN ENERGY AND
ENVIRONMENTAL DESIGN (LEED) CERTIFICATION SYSTEM TO A NEW RETAIL STORE DESIGN
Our new stores will feature renewably harvested and recycled material in addition to materials that are abundantly
available in the environment and low in toxins.
BEGIN USING ORGANIC COTTON
We plan to increase our use of organic cotton in our apparel. The first step: we will convert all of our promotional
T- shirts to one hundred percent organic fiber.
18
ENVIRONMENT
PURE WATER
BAMBOO—A RENEWABLE NATURAL RESOURCE FOR WOOD PRODUCTS
ORGANIC COTTON
SUBSTANTIALLY REDUCE OUR SOLID WASTE STREAM
By improving awareness, systems and productivity, we hope to measurably decrease the material we discard.
LAUNCH A SYSTEM TO RATE THE ENVIRONMENTAL PERFORMANCE OF OUR LEATHER SUPPLIERS
This program will enable us to reward suppliers with outstanding environmental practices.
CONTINUE TO TRAIN AND ADVANCE THE ENVIRONMENTAL PERFORMANCE OF OUR VENDORS
Through regular training, innovative partnerships and consistent communication, we hope to help our vendors
reduce their negative impact on the environment.
ENVIRONMENT
19
GLOBAL BUSINESS ALLIANCES
GUANGDONG, CHINA: Since 1998, Timberland has audited its Chinese factories against its
rigorous code of conduct. In partnership with Verité, an independent auditing organization,
progress was made, insights were gained and an important dialogue begun with factory workers
and management. These experiences led to the creation of an innovative Life Skills Training
Program, an initiative that stresses workers’ rights and the development of practical skills.
Qing Zhang, the China Project coordinator for Verité, was a key player in the development of
this far-reaching program. Qing and her team had conducted audits of payroll, human
Promoting a resources and physical working conditions. As part of standard audit practices, Qing conducted
better quality of confidential interviews with male and female workers during their shifts and in the evening at
life for workers the workers’ dormitories. The information gathered highlighted a number of things that could
around the world.
be done to improve the workers’ quality of life and work experience.
These factory audits were vital and provided Timberland with critical information on vendor
working conditions. But Qing wanted to give the workers more lasting benefits and offer them
the opportunity to play a stronger role in improving their work experience and skills.
Based on Qing’s research and Timberland’s desire to positively impact the lives of factory
employees, the Life Skills Training Program was launched in cooperation with Verité at the
Simona footwear factory in China. In 2001, the program’s second year, the twelve-week training
was expanded to Timberland’s five primary footwear vendors—and served approximately seven
20
GLOBAL BUSINESS ALLIANCES
gl bal
percent of the Chinese footwear workforce making Timberland® product. The Life Skills Training
Program offers classes on Chinese labor law, wage calculation and cultural electives. The elective classes
include computer training, English as a second language and tailoring. Qing and Verité coordinates a
local team that executes and manages the program.
To expand the local impact, the Life Skills Training Program was taken on the road in November 2001
to twenty clothing and accessories vendors throughout China. This second variation of the Life Skills
Training Program features a mobile team that brings information directly to the factory workers.
Timberland and Verité continue their outreach. Through communication, education and collaborative
partnerships, Timberland and Verité will continue to work for meaningful change in 2002 through a new
partnership with World Education, a peer education program. To expand impact and relevance, factory
leaders will be trained on the curriculum so they can conduct instruction on a local level.
GLOBAL BUSINESS ALLIANCES
21
MOBILE LIFE SKILLS TRAINING PROGRAM
M A K I N G
A
D I F F E R E N C E
I N
LIFE SKILLS SPEAKER
O U R
G L O B A L
C O M M U N I T Y
THE OVERALL GOAL:
To ensure that Timberland ® product is made in workplaces that are fair, safe and nondiscriminatory.
THE TIMBERLAND CODE OF CONDUCT
The Timberland Company’s Code of Conduct reflects Timberland’s values and commitment to a positive quality of
life for employees around the world. The Code of Conduct is reviewed periodically so that the company may
continually seek positive change in operations and those of vendors. In 2001, Timberland surveyed nonprofit
organizations and socially responsible investment funds and researchers for their comments on strengthening the
corporate conduct code. The company incorporated many of their recommendations in a revised Code.
Timberland’s complete Code of Conduct can be found on the corporate Web site at www.timberland.com.
SOME OF THE CHANGES ADOPTED INCLUDE:
22
-
Support for the Universal Declaration of Human Rights and the International Labor Organization standards
-
Raising the minimum age for workers to 16. While this situation currently exists in nearly all of our vendors, our
previous code didn’t reflect it
-
Acknowledgement that freedom of association may be restricted in some countries where our product is made and
that vendors must create a parallel organization in these situations
-
Mandating that overtime pay must be at a premium rate, should local law not provide for this
-
Strengthening our environmental expectations
GLOBAL BUSINESS ALLIANCES
LIFE SKILLS TRAINING
PRODUCTION WORKER
PRODUCTION WORKER
TIMBERLAND PRODUCTION WORLDWIDE
COUNTRIES WHERE TIMBERLAND GOODS ARE MANUFACTURED
32
VENDORS (INCLUDES FACTORIES MAKING LICENSED PRODUCT)
140
TANNERIES & MAJOR SUPPLIERS
38
ESTIMATED TOTAL NUMBER OF WORKERS PRODUCING TIMBERLAND GOODS
33,000
PERCENT OF VENDORS BY REGION
ASIA
58
EUROPE
22
LATIN AMERICA/CARIBBEAN
13
NORTH AMERICA
7
FACTORY AUDITING
Timberland’s annual audits of all vendors, tanneries and major suppliers are completed by outside organizations.
Timberland auditors also visit the majority of vendors regularly. The audits are intended to ensure that all facilities
practice in accordance to the Timberland Code of Conduct. While improvements continue to be made, diligence is
required to make the changes sustainable.
AUDITING (2000-01)*
FACTORIES AUDITED AT LEAST ONCE BY AN EXTERNAL AUDITOR**
100%
FACTORIES AUDITED A SECOND TIME BY NGO – VERITÉ
50%
100%
TANNERIES AND MAJOR SUPPLIERS AUDITED AT LEAST ONCE BY AN EXTERNAL AUDITOR
APPROXIMATE NUMBER OF WORKERS INTERVIEWED DURING AUDITING (GENERALLY 25 WORKERS PER AUDIT) 6,700
* The auditing cycle ran from end of ’00 through first half of ’01. The sourcing base typically has small fluctuations and the data is for a given point in the year.
** Auditors used (listed alphabetically): Global Social Compliance, Intertek Testing Service, SGS , Verité
GLOBAL BUSINESS ALLIANCES
23
INSIDE THE FACTORY
M A K I N G
A
D I F F E R E N C E
I N
PRODUCTION WORKER
O U R
G L O B A L
C O M M U N I T Y
STRATEGIC INITIATIVES
Partnering with Non-Governmental Organizations (NGOs)
While Timberland commits to an rigorous audit, of all vendors, tanneries and major suppliers, the company has
also begun to devote more resources to initiatives that train workers and explain Timberland standards and
beliefs. The strongest partners in these efforts are non-governmental organizations (NGOs) that know the local
culture and have the skills to work effectively with factory management, workers and government agencies.
CHINA Life Skills Training: Classroom, Mobile and Peer Education
Verité oversees the Life Skills Training Program, which holds classes in Timberland’s vendor factories. Verité also
runs a mobile Life Skills Training Program using a vehicle equipped with information on labor law, wage
calculation, health and nutrition, the Timberland Code of Conduct and social counseling materials. The vehicle
travels to twenty apparel and accessory vendors every month. Each visit serves between 100 to 150 workers. World
Education is working with Verité on expanding the numbers of workers reached through peer education programs.
VIETNAM CARE Project
CARE, an international development agency and NGO, is completing its first joint project in Vietnam with a footwear
vendor and Timberland. This project focused on training management, supervisors and trade union representatives
on communication, gender awareness and occupational safety. It also provided training to workers on health and
nutrition, labor law and financial management.
24
GLOBAL BUSINESS ALLIANCES
PRODUCTION WORKER
INSIDE THE FACTORY
DOMINICAN REPUBLIC Labor Law Training
CIPAF, a local women’s issues NGO, and SUMMA, a worker’s legal assistance network, conducted training for 1,500
workers over a period of six weeks. The half-day training for groups of thirty workers focused on human rights,
codes of conduct and national labor law.
C O M M U N I T Y
V O I C E S
QING ZHANG China Project Coordinator VERITÉ
“One of the major challenges facing Timberland and this industry is finding innovative ways to integrate workers’
insights and input into factory evaluations and into recommendations to factories for positive change. Innovative
programs, such as the Life Skills Training Program, that train and encourage workers to coparticipate in the
monitoring of human rights at the workplace should be continuously expanded.”
GLOBAL BUSINESS ALLIANCES
25
TEAM TIMBERLAND
STRATHAM, NEW HAMPSHIRE: As a member of the Internal Audit team, Stephen
Paciulan works to increase corporate efficiency and fiscal responsibility through streamlined
operations and policy. On the job, his dedication to his “customer”—primarily internal
business units—is evident in his tireless efforts to positively impact the goals and objectives of
his peers.
In his community, Stephen continues to exemplify a personal passion for “doing good.” Using
making a his skills in accounting, Stephen works with a number of local nonprofits to improve their
difference as capacities in finance and reporting. Stephen also contributes sweat equity to his community
individuals and
efforts. As a member of the Pan Mass Challenge Team, Stephen completed a rigorous ninetyas a team.
mile bike ride across Massachusetts to raise $6,000 for cancer research.
Whether on his own time or using his Path of Service™ benefit, Stephen is committed to
bringing the Timberland values of Humanity, Humility, Integrity and Excellence to his job and
to his community. He accomplishes both quietly and consistently—but not without the regard
of his peers. In October 2001, Steve was awarded the Timberland Summit Award.
26
PEOPLE
pe ple
Since 1997, the Timberland Summit Award has recognized the company’s greatest asset—the men and
woman who invest their skills and passion in the mission and goals of Timberland. The Timberland
Summit Award is bestowed on employees like Stephen who provide value to shareholders, consumers,
coworkers and the community.
“As a company we have both a responsibility and an interest in engaging in the world around us. By doing
so, we deliver value to our four constituencies: consumers, shareholders, employees and the community,”
says CEO and President Jeff Swartz. “We offer the consumer a company to believe in and get involved
with; we offer our employees a set of beliefs that transcend the workplace; we offer the community an
active and supportive corporate neighbor and we offer shareholders a company people want to both buy
from and work for.”
The Timberland Summit Award is presented each quarter to an employee or group of employees who
meet the award’s standards. Twenty Timberland Summit Award presentations have recognized sixtyeight individuals. The recipients, who were all nominated by their coworkers, have come from around
the world and across all of the company’s business units.
PEOPLE
27
PAN MASS CHALLENGE
M A K I N G
A
D I F F E R E N C E
I N
T H E
W O R K
SUMMIT AWARD
P L A C E
The Timberland Summit Award reflects our desire to become an employer of choice for the industry’s most talented
and committed professionals. A clearly articulated set of values is complemented by a number of programs that
support and celebrate the employees. The following global programs allow team members to balance life and work
and to recognize and celebrate each other’s contributions:
TIMBERLAND HAS THE FOLLOWING OPERATIONS IN OWNED AND LEASED FACILITIES
HEADQUARTER S
U. S. (1)
RETAIL*
U. S. (75), EUROPE (32), ASIA (42)
SUBSIDIARIES
FRANCE, GERMANY, HONG KONG, ITALY, JAPAN, MALAYSIA, SINGAPORE,
SOUTH KOREA, SPAIN, TAIWAN, UNITED KINGDOM
DISTRIBUTION CENTERS
U. S. (2), NETHERLANDS (1)
PRODUCTION OFFICES
(VENDOR COORDINATION)
CHINA (1), THAILAND (1), VIETNAM (1)
MANUFACTURING FACILITIES
DOMINICAN REPUBLIC (1), PUERTO RICO (1)
*Additional retail not owned by Timberland: 94 franchises in Europe; 3 4 specialty shops in Asia
THE PATH OF SERVICE™ PROGRAM
Timberland’s signature volunteer program allows full-time employees, regardless of their global location, to
annually invest forty hours of paid leave in their communities. In a 2001 employee survey, ninety-one percent of
Timberland employees in the United States said paid leave for volunteer work was their second most valued
benefit. Fifty percent of Timberland employees in the United States said the Path of Service ™ program helped
influence their decision to work at the company.
28
PEOPLE
POST-SERVICE BARBECUE
SERV-A-PALOOZA
SERV-A-PALOOZA
ERGONOMICS PROGRAM
In 2001, Timberland began integrating ergonomics evaluations and training at the New Hampshire headquarters
and distribution centers in Ontario, California, and Danville, Kentucky. The program’s intent is to ensure that
employees have the knowledge, tools and resources to avoid ergonomic disorders, improve employee comfort and
increase efficiency. The result has been reduced repetitive injuries at our distribution, manufacturing and corporate
locations.
RETURN TO WORK POLICY
Timberland revamped its Transitional Return to Work program as part of its medical management program.
Working with local occupational clinics and physicians, Human Resources developed numerous transitional duties
to accommodate multiple health issues. This program is intended to return employees to work as soon as possible,
allowing them to remain productive, speed recovery, maintain morale and reduce time away from the workplace.
With improved medical management and facility support, a dramatic reduction lost workdays in the United States
was realized.
PUBLICATION OF “THE WORK”
The Social Enterprise department publishes a quarterly “doing good” report that captures community impact
through service, employee leadership, marketing programs and community wealth products. “The Work” covers
best practices and inspirational success stories as a means to motivate further civic action.
PEOPLE
29
CONSUMER DIRECT SERVICE DAY IN FLORIDA
M A K I N G
A
D I F F E R E N C E
CHILDREN AT A CONSUMER DIRECT SERVICE DAY
I N
T H E
W O R K
P L A C E
EMPLOYEE SURVEY
A survey of headquarters personnel helped the Human Resource team build effective programs that meet the needs
of all employees. One such survey helped the Human Resource team detect dissatisfaction with Timberland’s
prescription drug program, which paid for eighty percent of prescription drug costs. Although employees with
relatively inexpensive prescriptions were pleased with the program, people with expensive prescriptions viewed the
plan as unfair because their out-of-pocket costs were much higher than that of the industry standard copayment of
five dollars to twenty dollars. When the dissatisfaction came to light, Human Resources designed a new prescription
drug program, resulting in employees paying a standard copayment for out-of-pocket prescription drug expenses.
O N
T H E
H O R I Z O N
To continue Timberland’s efforts to recruit and retain the highest quality people across the globe, a variety of new
international initiatives will be launched in 2002, including:
GLOBAL EMPLOYEE SURVEY
In 2002 Timberland will survey employees in the United States and nineteen other countries to measure satisfaction
and identify needs in the areas of work environment, balancing work/life and benefits. This process will provide
unprecedented feedback progress and areas for improvement worldwide. It will also increase the input and impact
of the employee voice as a partner in developing long-term strategies.
YELLOW BOOT AWARD
The new program will be launched in nineteen countries to pay tribute to employees at milestone years of
employment. The Yellow Boot reflects the heritage and history of Timberland. Its rugged construction reflects the
30
PEOPLE
THE TIMBERLAND® YELLOW BOOT
GLOBAL SERV-A-PALOOZA
TIMBERLAND FAMILIES SERVE AT CITY YEAR® SERV-A-THON® EVENT
enduring quality of our brand. Its fine craftsmanship pays tribute to the dedication and skill of our employees. For
the individuals who contribute to Timberland’s rich heritage, the Yellow Boot Award is a meaningful way of saying,
“thank you.”
INTEGRATED HUMAN RESOURCES INFORMATION SYSTEMS
Access to the Timberland Human Resources database will be expanded on a worldwide basis. Every employee in
the world will be included on a centralized database to ensure consistency in areas such as flexible benefits,
organizational/succession planning, improved salary administration and employee communication.
C O M M U N I T Y
V O I C E S
CHRIS ROOT Retail Store Manager TIMBERLAND® STORE, KENOSHA, WISCONSIN
“I can honestly say that my ‘Path of Service’ has become an integral part of who I am. The Path of Service ™ program
made my participation in the Heartland/AIDS ride possible. It was the most amazing thing I have ever been a part
of and was truly a life-changing experience.”
STEPHEN PACIULAN Internal Audit Team TIMBERLAND, STRATHAM, NEW HAMPSHIRE
“Timberland’s commitment to community investment inspires and motivates me to do the best job I can both in and out
of the office. I consider it a privilege to work in a company where giving back to the community is not just a slogan, but a
belief that permeates throughout the corporate structure. It was a wonderful and unexpected bonus to receive the Summit
Award. But, it is the spirit and camaraderie that has been the greatest gift I have received in my two-and-a-half years at
Timberland.”
PEOPLE
31
PARTNERSHIPS
Timberland’s community efforts are realized through strategic partnerships with an impressive array of
nonprofit organizations around the globe. By collaborating on a shared vision to create dramatic and
sustainable change, Timberland’s partners have become invaluable and inspirational resources.
M A K I N G
A
D I F F E R E N C E
W I T H
O U R
P A R T N E R S
CITY YEAR www.cityyear.org
City Year is a national youth service corps that unites more than 1,000 diverse 17- to 24-year-olds for a challenging
year of leadership development, civic engagement and full-time service. Serving on the front lines of communities
nationwide, corps members annually invest close to 2 million hours of service to tackle the nation’s most pressing
needs. City Year’s young leaders change lives, transform communities and build a stronger future. City Year is
based in thirteen regions nationwide, including a New Hampshire corps based at Timberland’s global headquarters.
The year saw the launch of the first international pilot program in South Africa. Timberland proudly serves as a
National Leadership Sponsor and National Uniform Sponsor. Timberland President and CEO Jeff Swartz is an
equally proud Chair of the National Board of Trustees.
SHARE OUR STRENGTH www.strength.org
Share Our Strength believes it takes more than food to fight hunger—it takes individuals sharing strengths to
promote lasting change. By supporting food assistance programs, treating malnutrition and other consequences of
hunger and promoting economic independence among people in need, Share Our Strength meets immediate
demands for food while investing in long-term solutions to hunger and poverty.
32
PA R T N E R S H I P S
ur partners
HARLEM CHILDREN’S ZONE www.hcz.org
The Harlem Children’s Zone is a seven-year comprehensive community-building initiative in central Harlem
designed by the Rheedlen Center to improve outcomes for poor children and families. What began as a strategic
plan has evolved into a grassroots, resident-driven, community-building initiative now serving more than 2,700
children.
A F F I L I A T E
P A R T N E R S
AMERICA’S PROMISE www.americaspromise.org
America’s Promise is committed to fulfilling five promises to children: foster ongoing relationships with caring
adults; create safe places with structured activities during nonschool hours; encourage a healthy start and
future; teach marketable skills through effective education and provide opportunities to give back through
community service.
AMERICORPS www.americorps.org
AmeriCorps galvanizes young leaders of all backgrounds to serve their community and lead as positive role
models. More than 50,000 young people serve through 2,100 nonprofits, public agencies and faith-based
organizations nationwide. City Year and the Harlem Children’s Zone’s Peacemaker program are proud members
of the AmeriCorps national network.
PA R T N E R S H I P S
33
SHARING STRENGTH
M A K I N G
A
D I F F E R E N C E
W I T H
CELEBRATING SERVICE
O U R
P A R T N E R S
CARE www.care.org
CARE is one of the world’s largest private international humanitarian organizations that seeks a world of hope,
tolerance and social justice where poverty has been overcome and people live with dignity and security.
CLEAN AIR-COOL PLANET www.cleanair-coolplanet.org
Clean Air-Cool Planet works with corporations, communities and campuses throughout New England as they strive
to invent revolutionary partnerships and educate opinion leaders about global warming and energy solutions.
THE CENTER FOR CORPORATE CITIZENSHIP AT BOSTON COLLEGE www.bc.edu/centers/ccc/index.html
The Center for Corporate Citizenship at Boston College provides research, executive education, consulting services
and organizes forums on corporate citizenship.
BUSINESS FOR SOCIAL RESPONSIBILITY (BSR) www.bsr.org
BSR helps companies be commercially successful in ways that demonstrate respect for ethical values, people,
communities and the environment.
COMMUNITY WEALTH VENTURES www.communitywealth.com
CWV, the for-profit consulting arm of Share Our Strength, assists in all aspects of entrepreneurial wealth creation
for the social sector. Its objectives are twofold: to help nonprofit organizations become more self-sustaining by
generating revenue through business ventures and corporate partnerships and to help for-profit corporations
improve their bottom lines through the design and implementation of community investment strategies.
34
PA R T N E R S H I P S
GEOFFREY CANADA—PRESIDENT AND CEO OF THE HARLEM CHILDREN’S ZONE
CITY YEAR CORPS MEMBERS
MAKE A DIFFERENCE DAY www.usaweekend.com/diffday
Make A Difference Day. which falls on the fourth Sunday in October, is a day of neighbors helping neighbors that is
celebrated across the nation.
POINTS OF LIGHT FOUNDATION www.pointsoflight.org
The Foundation is a nonpartisan, nonprofit organization devoted to promoting volunteerism as a way of combating
disconnection and alleviating social problems.
SERVENET AND YOUTH SERVICE AMERICA www.servenet.org
SERVEnet and YSA are a premier alliance of 200-plus organizations committed to increasing the quantity and
quality of opportunities for young Americans to serve.
VERITÉ www.verite.org
Verité’s mission is to eliminate abusive or exploitative labor practices in leading global companies through a global
independent monitoring program, human rights inspections of factories and corrections programs.
UNITED WAY OF THE GREATER SEACOAST www.uwgs.org
United Way of the Greater Seacoast is a grassroots, nonprofit, community-based organization governed and
operated by volunteers from throughout Strafford and Rockingham County in New Hampshire and Kittery and Eliot,
Maine. UWGS works to mobilize resources and volunteers by linking the business community to nonprofit agencies
throughout the region.
PA R T N E R S H I P S
35
COMMUNITY INVESTMENTS
2001 LIST OF GRANTEES
36
A SAFE PLACE
COMMUNITY CHILD CARE CENTER
HANDS ON
AIDS RESOURCE CENTER
COMMUNITY DIVERSION PROGRAM
HARBOR SCHOOL
ALLIANCE OF CONCERNED MEN
COMMUNITY IMPACT AT COLUMBIA UNIVERSITY
HEAD START
ALTERNATIVES FOR COMMUNITY & ENVIRONMENT
COOL
HILDEBRAND FAMILY SELF HELP CENTER
ALZHEIMER'S ASSOCIATION
COPS WITH CANCER FUND
HOME FOR LITTLE WANDERERS, INC.
AMERICA SCORES
CRA/DD
HOMEMAKERS OF STRAFFORD COUNTY
AMERICAN CANCER SOCIETY
CROHN'S & COLITIS FOUNDATION OF AMERICA
HUCKLEBERRY YOUTH PROGRAMS
AMERICAN DIABETES ASSN.
CYSTIC FIBROSIS FOUNDATION
INTERNATIONAL MEDICAL EQUIPMENT
AMERICAN DIABETES FOUNDATION
DANA-FARBER CANCER INSTITUTE
COLLABORATIVE
AMERICAN HEART ASSOCIATION
DANA-FARBER MARATHON CHALLENGE
JEWISH COMMUNITY ALLIANCE
AMERICAN RED CROSS
DAVID BARROWS ADVENTURE FUND
JEWISH FEDERATION OF GREATER MANCHESTER
AMERICAN RED CROSS/ SEACOAST CHAPTER
DIANOVA USA, INC
JIMMY FUND COUNCIL OF GREATER BOSTON
AMERICARES
DIMOCK COMMUNITY HEALTH CENTER
JUNIOR ACHIEVEMENT OF NH
ANACOSTIA ECONOMIC DEVELOPMENT COUNCIL
DO SOMETHING
JUST FOOD
ANGEL FLIGHT OF NEW ENGLAND, INC.
DOVER YOUTH FOOTBALL
KIDS SET SAIL 2001
ARIZONA SCIENCE CENTER
EASTERN TRAIL ALLIANCE
KINGSTON VOLUNTEER FIREFIGHTERS ASSN.
ASAP HOMELESS SERVICES, INC.
EDUCO SCHOOL OF COLORADO
KITTERY LITTLE LEAGUE
AVIS GOODWIN COMMUNITY HEALTH CENTER
ELIOT ELEMENTARY SCHOOL
KIWANIS CLUB OF THE EXETER AREA
AVON BREAST CANCER 3 DAY
EMMAUS INC.
KRISTINA GIAGRANDE
BOSTON SOCIETY OF ARCHITECTS
ENTERPRISE CENTER
LEUKEMIA SOCIETY OF AMERICA-MASS. CHAPTER
BRADY ALTERNATIVE SCHOOL
ENVIROMENTAL LEAGUE OF MA
LINDSAY WILDLIFE MUSEUM
BROOKLYN CHILDREN'S MUSEUM
EXETER AREA CHAMBER OF COMMERCE
LONG ISLAND CHILDREN'S MUSEUM
BUILDING WITH BOOKS
EXETER ELEMENTARY PTO ROAD RACE
MADBURY VOLUNTEER FIRE DEPT
BYROMVILLE COMMUNITY DEVELOPMENT
EXETER POLICE DEPARTMENT
MARCH OF DIMES
ASSOCIATION
EXETER RIVER LOCAL ADVISORY COMMITTEE
MASSACHUSETTS COLLEGE OF ART
CATALOG FOR GIVING
FAMILIES FIRST
MEALS ON WHEELS
CHARLES DAVIS FOUNDATION
FAMILY SERVICE ASSOCIATION
MEMORIAL SLOAN KETTERING CANCER CENTER
CHICAGO CHILDREN'S CHOIR
FARMINGTON 5TH GRADE CARNIVAL
MUD IN YOUR EYE 500
CHILD AND FAMILY SERVICES
FATHER'S DAY/MOTHER'S DAY COUNCIL
NAACP
CHILDREN AFFECTED BY AIDS FOUNDATION
FOOTPRINTS FOOD PANTRY
NASHVILLE RESCUE MISSION
CHILDREN'S MUSEUM OF PORTSMOUTH
FRIENDS OF BOSTON'S HOMELESS
NATIONAL AIDS MEMORIAL GROVE
CHRISTINA'S SMILE
GIRLS INC. OF NH
NATIONAL CONFERENCE FOR COMMUNITY &
CHRISTMAS IN APRIL - GREATER MANCHESTER
GOOD FRIENDS
JUSTICE, INC.
CITY YEAR
GREATER SEACOAST HABITAT FOR HUMANITY
NATIONAL GATHERING
COCHECO VALLEY HUMANE SOCIETY
GUADALUPE CENTER
NATIONAL KIDNEY FOUNDATION BOSTON
D O N AT I O N S
d nations
NATIONAL ORGANIZATION FOR VICTIMS
RICHIE MCFARLAND CHILDREN'S CENTER
THE CONCORD MUSEUM
ASSISTANCE
RIVER NETWORK
THE FOOD PROJECT
NATURE CONSERVANCY
RIVIER COLLEGE
THE HOMEMAKERS OF STRAFFORD COUNTY
NET IMPACT
ROCHESTER MIDDLE SCHOOL
THE HOUSING PARTNERSHIP
NEW ENGLAND SCIENCE CENTER COLLABORATIVE
ROCKINGHAM COMMUNITY ACTION
THE JIMMY FUND
NEW HAMPSHIRE COMMUNITY LOAN FUND
ROCKINGHAM NUTRITION AND MEALS ON WHEELS
THE KITTERY ELEMENTARY PTA
NEW SCHOOL UNIVERSITY
ROCKINGHAM VNA & HOSPICE
THE LEUKEMIA & LYMPHOMA SOCIETY
NEWBURYPORT CHORAL SOCIETY
RUN FOR THE KIDS AT TUCK
THE RONALD MCDONALD HOUSE OF NY, INC
NEWMARKET ELEMENTARY SCHOOL
S.H.I.N.E. (SEEK HARMONY IN NEIGHBORHOODS
THE SARCOMA ALLIANCE
NEWMARKET HIGH SCHOOL
EVERYDAY)
THE VALLEY, INC.
NH 4-H CAMPS
SALVATION ARMY
THE WOMEN'S FUND OF NEW HAMPSHIRE
NH AMERICORPS
SAN FRANCISCO AIDS FOUNDATION
TRAIL BLAZERS
NH BUSINESS FOR SOCIAL RESPONSIBILITY
SAN JUAN MOUNTAINS ASSOCIATION
TRAILWRIGHTS, INC.
NH DEPARTMENT OF ENVIRONMENTAL SERVICES
SEACOAST HEALTHNET
TWO/TEN FOUNDATION
NH SPCA
SHARE OUR STRENGTH
UNITED NEGRO COLLEGE FUND
NHE YOUTH HOCKEY ASSOCIATION
SHARE OUR STRENGTH / MANCHESTER TASTE
UNITED WAY
NORTH COUNTRY COMMUNITY CORPS
SOCIETY FOR THE PROTECTION OF NH FORESTS
UNITED WAY OF GREATER ST. LOUIS, INC.
NORTH FOLK PRESERVATION ALLIANCE
SOMERSWORTH GROUP HOME
UNITED WAY OF MASSACHUSETTS BAY
NORTH HAMPTON OLD HOME DAYS
SOMERVILLE YOUTH HOME
UNITED WAY OF MUSKEGON
NORTH HAMPTON SCHOOL
SOUTH END/LOWER ROXBURY YOUTH WORKERS'
UNITED WAY OF PINELLAS COUNTY
NORTHEAST PASSAGE
ALLIANCE
UNITED WAY OF THE GREATER SEACOAST AREA
NORTHERN FOREST CANOE TRAIL
SOUTHERN DISTRICT YMCA
UNITED WAY SEPTEMBER 11TH FUND
ODYSSEY HOUSE
SPECIAL OLYMPICS NEW HAMPSHIRE
VINFEN
OUR HOUSE, A PLACE OF CARING
ST. CHARLES CHILDREN'S HOME
VOLUNTEER CENTER OF SAN FRANCISCO
OUTDOOR EXPLORATIONS
ST. JOHN'S EPISCOPAL CHURCH
WILANI COUNCIL - CAMP FIRE USA
PARROTT AVENUE CENTER FOR SENIORS
ST. THOMAS AQUINAS SCHOOL
WINNACUNNET HIGH SCHOOL
PENCIL
ST. VINCENT'S
WORLD REACH
PEOPLE MAKING A DIFFERENCE
STRAFFORD COUNTY YMCA
WORLD VISION INTERNATIONAL DISTRIBUTION
PHILADELPHIA CARES
STRAWBERY BANKE
CENTER
PINE STREET INN
STUDENT CONSERVATION ASSOCIATION
Y.W.I.R.L.S (YOUNG WOMEN IN REAL LIFE
PORTSMOUTH BLUES FESTIVAL
SUSAN G. KOMEN BREAST CANCER FOUNDATION
SITUATIONS)
PORTSMOUTH ROTARY CLUB
TASTE OF NATION - BOSTON
YALE FAMILIES BRIGHT BEGINNINGS
PREVENT BLINDNESS GEORGIA
TEEN VOICES
YMCA OF PITTSBURGH
PROJECT CONCERN
THE ACORN SCHOOL
YWCA
REGIONAL RESPONSE
THE CHASE HOME FOR CHILDREN
ZEFER - EAST REGION
RHEEDLEN CENTERS
THE CLARA BARTON SCHOOL
D O N AT I O N S
37
T H E
TIMBERLAND,
T I M B E R L A N D
C O M P A N Y
, TIMBERLAND PRO AND PATH OF SERVICE ARE TRADEMARKS OR REGISTERED TRADEMARKS OF THE TIMBERLAND COMPANY. ALL OTHER TRADEMARKS OR LOGOS
THAT APPEAR IN THIS COPY ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. ©2002 THE TIMBERLAND COMPANY. ALL RIGHTS RESERVED.