1. sports
2. golf

Hala Abu Dhabi
Your travel and tourism partner in the UAE
Hala Abu Dhabi
Your travel and tourism
partner in the UAE
COVER PICTURE
ABOUT US
ABOUT HALA ABU DHABI
The DMC & PCO of Etihad Airways.
Established in 2010, Hala Abu Dhabi is wholly owned by Etihad Airways and sits within the
Commercial Division of the airline. As both a Destination Management Company (DMC) and
Professional Conference Organizer (PCO), Hala Abu Dhabi helps drive business into Abu Dhabi and
the UAE to support the capital’s 2030 Vision.
Our team of talented and experienced international managers offers competitively priced products
and comprehensive trade support to ensure that the UAE is the number one choice for all visitors.
Our multilingual MICE, Sports and FIT teams are dedicated to service the inbound markets with the
appropriate language skills, experience and expertise to deliver the best-in-class ground experience
to your guests.
Our trade and customer online booking system allows both B2B and B2C capability making it easy
to book best rate hotel accommodation, resort services, attractions and activities real time with
instant confirmation. In addition, our experienced and trained staff are available 365 days a year to
further assist with any requests.
HALA ABU DHABI
1
WHY HALA
ABU DHABI?
2
HALA ABU DHABI
WHY DO BUSINESS WITH US?
Because we are your one-stop shop when it comes to the UAE.
Division of Etihad Airways
Hala Abu Dhabi enjoys a fully integrated support structure from the airline
including flights, cargo, airport services & suppliers and embraces the guest
experience from the air to ground by delivering “outstanding as standard” service
every time.
We are proud to exclusively operate the Abu Dhabi Stopover programme and
capitalize on our commercial sponsorship deals for F1 Etihad Airways Abu Dhabi
Grand Prix®, Abu Dhabi Golf Championship and other major sporting events.
Accommodation wholesaler
Having the largest network of accommodation providers in Abu Dhabi enables
us to offer excellent FIT rates. This, along with our excellent supplier relationships,
gives us great negotiating power across the United Arab Emirates.
Unrivalled Hala operated products
Delivered by multilingual, male & female Guest Guides who are trained to Etihad
standards. Whether in the desert or cities, all tours reflect our values of Safety,
Education and Enjoyment.
Client-friendly online booking system
With immediate confirmation, accessible for B2B and B2C clients guaranteeing
great rates year round, our user-friendly system makes booking the destination
Abu Dhabi the obvious choice.
Dedicated reservations team
Offers full support throughout planning, booking and operational processes in the
UAE.
ICCA accredited Professional Conference Organizer
With a dedicated in-house team of experienced managers and planners, we
execute small to large scale events with creativity and cost efficiency. We offer
fully integrated event / conference planning and management services from end
to end in Abu Dhabi and the UAE
Official DMC for “Golf in Abu Dhabi”,
Hala Abu Dhabi enjoys access to preferred tee times and rates at the most
popular golf courses. Our team of in-house golf experts package breaks for golf
enthusiasts or can organize a corporate tournament – whatever your client needs.
Strong stakeholder relations
With private and public stakeholders such as tourism authorities, airports
immigration and general destination infrastructure, we facilitate processes,
demands and a seamless entry and ground experience. Your clients can relax and
so can you.
HALA ABU DHABI
3
WHY
ABU DHABI?
4
HALA ABU DHABI
WHY ABU DHABI?
A thriving destination – be here from the start, with us.
Strategically positioned at the heart of one of the world’s fastest
developing regions.
Abu Dhabi is easily accessible on Etihad Airways from all major
international destinations. More carriers than ever are now flying to
our award-winning Abu Dhabi International Airport. Geographically
positioned in an ideal location to break long-haul and mid-haul travel,
Abu Dhabi presents the best opportunity to international travelers
to sample Arabian culture and leisure activities all year round, while
enjoying the comfort of high standard international accommodation.
A world of fun activities.
With such variety of nature and attractions, Abu Dhabi has so much to
offer to visitors. For a short stay, your customers try a desert safari, a city
tour, a visit to the mosque and the heritage sites, or discover the future
of Saadiyat Island with a visit to the cultural centre Manarat Al Saadiyat,
showcasing the birth of Le Louvre Abu Dhabi and the Guggenheim
Museum. Affordable public transportation, a well-planned road system,
and plenty of sidewalks make Abu Dhabi easy to navigate.
Fantastic variety of high standard accommodation, at affordable
rates.
Abu Dhabi continues to surprise visitors with its large variety of worldclass 3, 4 and 5-star accommodation options at affordable rates. Visitors
can enjoy the tranquility of the Emirate in full luxury with a wide choice of
competitively priced activities.
Sustainable tourism development.
In Abu Dhabi, sustainability is reflected by diverse projects, such as
wildlife nature reserves, millions of plants and trees, a protected
mangrove forest close to the city, turtles nesting at Saadiyat Island, and
the Arabian Oryxes preservation scheme. Visitors can spot dolphins in
their natural environment, watch wildlife on Sir Baniyas Island, explore
the untouched desert, and discover the Oasis City of Al Ain.
Climate and Weather.
Year-round sunshine, blue skies, and warm conditions make every visit to
Abu Dhabi a real pleasure. Rainfall is rare, and temperatures range from
around 25C on a winter day, to highs of approximately 42C during the
summer. Since all public and private establishments are equipped with
air-conditioning, even the warmest months are pleasurable.
Where lifestyle meets hospitality.
Arabian hospitality is renowned worldwide, and in Abu Dhabi, it’s a
lifestyle. Here, the warmth of welcome and generosity that emerged from
encountering travellers in the desert generations ago is very much a
part of life today – from serving traditional Arabic coffee to an absolute
dedication to the highest standards of modern service.
Stunning nature.
A plethora of islands sit within Abu Dhabi’s warm turquoise waters. Some
are destinations in their own right and offer variety from entertainment
to culture and luxury, from untouched beaches and wildlife sanctuaries
to championship-standard golf facilities.
Unique blend of cultures.
Abu Dhabi’s culture is firmly rooted in its strong local heritage, and the
combination of international influences has created a shining example
of the region’s true commitment to tolerance and hospitality.
Cultural treasures.
With over 200 natural islands, more than 400 kilometers of pristine
coastline, tranquil oases, UNESCO World Heritage Sites, modern
cityscapes, rocky, mountain-like heights, and awe-inspiring deserts, Abu
Dhabi offers a diversity of visitor experiences. Your customers can tour
former palaces, forts, one of the world’s largest mosques, renovated
oases, desert camps, and indulge in experiences such as falconry, camel
trekking and Arabia’s famed hospitality.
Safety and Security.
Abu Dhabi is one of the world’s safest destinations, and has been named
by Mercer Consultants as the ‘Safest City in the Middle East’. Abu Dhabi
Police has a set up a division to specifically assist all visitors, as the
Emirate takes the responsibility of delivering a secure environment for
residents and visitors very seriously. Your customers will find the local
population – both national and expatriate – friendly and more than
happy to help out with any enquiries.
HALA ABU DHABI
5
IN-DESTINATION
SERVICES
6
HALA ABU DHABI
IN-DESTINATION SERVICES
Whatever, whenever: we’ll make it happen.
Hala Abu Dhabi can handle every aspect of holidays and breaks in
the UAE. We are able to tailor our inventory of flights, hotels, tours and
other travel services to meet your customers’ needs, taking care of
them from the minute they arrive to ensure a seamless and positive
destination experience.
Meet & Greet
Give your customers the welcome service they deserve with their
very own Hala Abu Dhabi Representative ready to greet them at the
airport. Our Meet & Greet Service ensures an effortless and hasslefree experience exclusively for Etihad Airways guests at Abu Dhabi
International Airport.
The service can be booked for all travellers, including family, friends
and business clients. An experienced member of our hospitality team
will guide you through airport processes and ensure your arrival,
transit or departure is as comfortable as your flight.
Visa
Hala Abu Dhabi provides visa services when flying Etihad Airways.
Citizens of various countries are allowed to enter the UAE without a
visa prior to arrival, but for those who require one, Hala Abu Dhabi
can assist in the application of tourist visa. These visas are valid for
a 30-day stay. Our new UAE visa service makes every journey as
comfortable and hassle-free as possible.
Transport
Hala Abu Dhabi manages transportation needs, including chauffeured
cars, minivans, coaches for groups and even exclusive yachts,
seaplanes or helicopters. Essentially, any form of transport can be
easily arranged for your guests.
Hotels
Due to our excellent relationships with local 3, 4 and 5-star hotels,
we can offer your customers competitive rates for every type of stay.
Our online booking system offers an overview of the wide choice of
accommodation, including rates and availability.
Tours, Safaris & Experiences
Hala Abu Dhabi offers an unrivalled diversity of experiences, from
history & culture to nature & adventure. These are delivered by a
multilingual team of Guest Guides, dedicated to create remarkable
memories for your guests.
HALA ABU DHABI
7
TOURS, SAFARIS
& EXPERIENCES
8
HALA ABU DHABI
TOURS, SAFARIS AND EXPERIENCES
Because your guests deserve destination experts.
Beyond simply offering adventures, Hala Abu Dhabi also participates in active awareness of
the country’s rich culture and traditions through storytelling. Our promise entails the delivery of
once-in-a-lifetime experiences, based on our core values of Safety, Education and Entertainment,
accompanied by our team of multilingual Hala Guest Guides.
Encourage your customers to embark on one of our city tours, with a journey through the rich
Arabic heritage. Let them embrace the history and future of a young country with its Bedouin
roots. Share our excitement when discovering the desert, fortresses and oases, as well as glittering
skylines, shopping malls, luxury hotels, theme parks and nature –by road, air or sea.
Our promise to your customers is a true, authentic and memorable experience when visiting
Abu Dhabi and the rest of the UAE.
Hala Abu Dhabi’s Tours, Safaris and Experiences
• Multilingual Guest Guides, licensed by the Tourism Authority of Abu Dhabi, off-road trained,
first-aid trained, female and male
• All Hala Abu Dhabi Signature Tours are operated in luxurious vehicles
• Modern fleet of new, high quality 4x4 vehicles, featuring children seats
• Cars are equipped with Wi-Fi, mobile and camera chargers, and latest technical features
Tours, Safaris and Experiences*
Abu Dhabi
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Hala’s Story Of Abu Dhabi*
Abu Dhabi City Tour
Al Ain Oasis Tour
Hala’s Desert Sunset Drive & BBQ*
Hala’s Morning Desert Drive*
Desert Overnight Safari
Liwa Desert Safari
Liwa Overnight Safari
Yas Waterworld
Ferrari World Abu Dhabi
Yas Marina Circuit Tour
Yas Marina Driving Experiences
Al Forsan Sports Resorts
Big Bus Tour Abu Dhabi
Catamaran Islands Cruise
Kayaking in the Mangroves
Yellow Boat Tour
Seawings Adventures
High Tea at Observatory of Etihad Towers
High Tea at Emirates Palace
Wadi Adventure Al Ain
Hot Air Balloon Ride – Al Ain (groups only)
Dubai & Other Emirates
•
•
•
•
•
•
•
•
Dubai City Tour
Dubai Shopping Tour
Heritage Dinner Safari
Platinum Dinner Safari
At The Top, Burj Khalifa
Big Bus Tour Dubai
Yellow Boat Cruises
East Coast Tour
Tailor-Made Experiences
With a full fleet of vehicles and the right
connections in our hands, we can customise
any tour, safari or experience to your
customers’ needs.
All tours & safaris were updated at the time
of printing, for more details please visit
www.etihad.com/hala-abu-dhabi
* best selling tours
HALA ABU DHABI
9
GOLF
GROUPS, EVENTS, PACKAGES OR JUST A
SINGLE ROUND?
With Etihad Airways being one of the most golf-friendly airlines in the world,
guest can fly their golf clubs for free with them to Abu Dhabi. Being passionate
about golf, our superior standards and attention to detail are consistently
high at every stage of every golf experience. As a key stakeholder in Golf in
Abu Dhabi, we partner with the best championship golf courses and luxury
accommodation to make your customers’ stay unforgettable.
Abu Dhabi is replete with world-class golfing options for both seasoned veterans
and newcomers to the game. We offer three championship-standard courses
within a 20-minute drive of the UAE capital.
Six Pay-and-Play courses – all with certified PGA professionals on the books
– ensure variety and truly memorable playing experiences, while some of the
finest club house hospitality delivers luxurious post-round experiences to match.
And because we understand that golf is often a key pillar in corporate meetings
and incentives success, we, along with our on-the-ground club professionals, can
ensure your focus stays on the swing, and not on the logistics of the tournament.
With unbeatable rates at courses, and package deals that cover flights, hotel
accommodations and on-the-ground transport, we offer a host of tailored
packages that allow comprehensive bookings via a single source.
With fabulous courses carved out of the desert and along spectacular coastlines,
a diversity of experiences characterises Abu Dhabi’s great golf offering, with the
ability to play a different course for a completely different experience every day
for six days. Whether it’s championship-ready parkland, ocean or links facilities,
a gentle urban centre course, a world-class ‘sand’ course, or an attempt at the
Emirate’s longest-hole on a country facility in our Oasis City heritage heartland,
we’ve got compelling choices for your golfing customers.
About Hala Abu Dhabi Golf
• 3 championship golf courses, one sand course, and two 9-hole flood-lit
courses in Abu Dhabi and in Al Ain.
• Official DMC for the ‘Golf In Abu Dhabi Initiative’.
• Packages available for the three European Tour golf events.
• Packages cover 3, 5 and 7 nights in luxury accommodation combined with
golf at Abu Dhabi’s best Golf Clubs (bespoke packages also available).
• FIT, Groups and Pro-Ams from Europe, Asia and GCC.
• Preferred rates and tee-times for Hala Abu Dhabi guests.
10
HALA ABU DHABI
Yas Links Abu Dhabi
Abu Dhabi Golf Club
Home to the annual Abu Dhabi HSBC Golf
Championship, a European PGA Tour event, Abu
Dhabi Golf Club is presided over by arguably
the Middle East’s most iconic clubhouse: a vast
winged falcon perched atop a golf ball.
Al Ain Equestrian, Shooting & Golf Club
In the shadow of the soaring Jebel Hafeet
heights, Abu Dhabi’s highest peak, the Al Ain
Equestrian, Shooting & Golf Club is the Oasis
City’s first 18-hole facility.
Set among rolling hills and delicate mangrove
plantations, Yas Links Abu Dhabi is the Arabian
Gulf’s only true links course, named amongst
the world’s most beautiful by MSN UK. It is also
voted among the ‘Top 10 New International Golf
Courses’ by the USA Golf Magazine, and named
one of the world’s top 25 by US Golf Digest.
Abu Dhabi City Golf Club
Tee off with Abu Dhabi’s soaring skyline as a
backdrop, or lengthen your day by booking a
twilight round under the city’s night sky at Abu
Dhabi City Golf Club, the capital’s first nine-hole
facility, also known as ‘The People’s Golf Course’.
Saadiyat Beach Golf Club
The region’s first ocean course, the Saadiyat
Beach Golf Club, is a Gary Player-designed
masterpiece which respectfully harnesses the
natural beauty of Saadiyat Island’s magnificent,
white sand beaches.
Al Ghazal Golf Course
Enjoy sand golf - a challenge few golfing
destinations can offer. This eco-friendly golf
course is an unofficial reserve for Abu Dhabi’s
abundant natural fauna and wildlife.
HALA ABU DHABI
11
SPORTS &
EVENTS
12
HALA ABU DHABI
SPORTS & EVENTS
More to Abu Dhabi than you can imagine.
Abu Dhabi’s year-round sunshine and temperate winter climate are a dream
for those seeking engaging outdoor activities. The range of sporting activities
for visitors is truly staggering: the warm waters of the Gulf are ideal for
watersports, including everything from sailing and power boating to dhow
racing and kayaking.
On dry land, fans of football, golf, tennis, motor-sports, horse racing, cricket,
and car racing are extremely well catered for. From enthusiastic amateurs to
experienced professionals and even those who’re looking for adrenaline while
on holiday, we can help your customers find the perfect venue and packages.
Tickets & packages for major sports events
F1 Etihad Airways Abu Dhabi Grand Prix®
Takes place during the last quarter of the year, with packages including
accommodation, race tickets, and flights on request.
Golf Championships - HSBC Golf Championship
Held every year in January, with packages including tickets, transfers,
golf and accommodation.
Triathlons - Tri Yas, Abu Dhabi International Triathlon
Held in the first quarter of the year, with packages including accommodation,
race admission, and flights on request.
Tennis – Mubadala World Tennis Championship
Held in the first quarter of the year, with packages including accommodation,
tickets, and flights on request.
Depending on the product, we can offer net rates which can be marked up
directly to consumers, or packages that are commissionable from 10%.
Tailor made sports experiences
Groups
For a minimum of 10 people travelling domestically or abroad for sports
activities or events, the Etihad Airway Sports team will take care of your
group’s travel arrangements. We will assign a personal group consultant to
take care of their requirements, including everything from initial query to
fulfillment of all requirements. Your customers can enjoy exclusive airfare
deals along with competitive ground arrangements and event tickets.
Individual Sports Holidays / Warm Season Training Camps
We work with elite sports teams to provide fully comprehensive travel options
for rugby, football and cricket teams from all over the world.
Sports venues in Abu Dhabi
Zayed Sports City
Zayed Sports City is one of the premier entertainment and sporting events
venues in the UAE and hosts a variety of events and activities every year, from
international tennis and judo tournaments to corporate get-togethers and
family outings.
Al Forsan International Sports Resort
Whether on the track, on the water, or on horseback, this venue serves
up fun and excitement beyond compare. This one-stop shop for sporting
entertainment in the UAE is a perfect for families and individuals, beginners
and professionals.
Yas Marina Circuit
World renowned for often hosting the last race of the international F1 season,
Yas Marina Circuit enjoys popularity all year round. Visitors can choose from
driving experiences, driving classes and packages at the Yas Racing School.
Zayed Cricket Stadium
With a capacity of 20,000, this stadium sets a striking profile against the Abu
Dhabi skyline, and can certainly hold its own amongst the world’s finest cricket
grounds when it comes to the quality of its amenities.
Emirates Palace
This exclusive sports venue includes one FIFA compliant football pitch, two
football pitches, one rugby pitch, one cricket pitch, 4 outdoor tennis courts,
one paddle tennis court, watersports facilities, and other sports such as beach
volleyball.
Hazza Bin Zayed Stadium (Al Ain)
The 25,000-seat stadium is split over 7 levels, and is one of the most modern
and unique sporting venues in the Middle East, a central destination for
citizens and residents in the UAE, as well as tourists from all over the world.
HALA ABU DHABI
13
MICE
MEETINGS, INCENTIVES,
CONFERENCES & EVENTS
You take care of business; we’ll take care of everything else.
Abu Dhabi is regarded as one of the world’s most exciting new destinations
for corporate conferences and events. With a tremendous choice of venues,
from city centre hotels and authentic desert venues to natural islands,
golf courses and beaches, you can rely on us as the one destination
management company knows Abu Dhabi better than any other.
As the PCO of Etihad Airways, we offer complete event and leisure planning
services, delivered by a team of MICE experts, from venue sourcing and
delegate registration right through to production and service delivery by our
in-house team. We can also offer customised add-ons, which include visa
processing, travel, accommodation, tours, venue selection and conference
logistics.
At a glance - our MICE services
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
14
HALA ABU DHABI
Accommodation
Accounting and Finance Management
Airport Meet & Greet services
Audio Visual Solutions
Award Ceremonies
Conference Secretariat and Registration
Entertainment and Cultural Displays
Exhibition Management
Exhibition Stands Design and Fabrication
Flights
Freight Forwarding and Transportation
Gala Events
Gala Dinners
In-House Production Team
Local Staffing Solutions
Marketing and PR Services
Meet & Greet Services
Project Management
Post Conference Management
Printing and Design of Publications
Signage and Décor
Social and Spouse Programmes
Supplier and Venue Management
Simultaneous Translations
Stage Design and Fabrication Services
Sponsorship and Industry Liaison
Transportation and Ground Logistics
Visa Facilitation
Venue Selection
Website Development and e-Solutions
Unique social event venues
Other selected MICE venues
Example Incentives in Abu Dhabi
Yas Island
• du Forum on Yas Island
• Yas Marina Circuit
• Ferrari World Abu Dhabi
• Yas Waterworld
•
•
•
•
•
•
•
•
•
F1 Etihad Airways Abu Dhabi Grand Prix®
• VIP F1 Experience
• F1 merchandise giveaways
• Access to Yas Island Theme Parks
• Dubai & Abu Dhabi City Tours
• Exclusive Dinners at exceptional venues
Saadiyat Island
• Manarat Al Saadiyat
• Saadiyat Beach Club
• Nurai Island (off Saadiyat)
Emirates Palace Hotel
Jumeirah at Etihad Towers
St. Regis Saadiyat Island
Yas Viceroy Hotel
Abu Dhabi National Exhibition Centre
Westin Abu Dhabi Golf Resort & Spa
Ritz Carlton Abu Dhabi, Grand Canal
Yas Marina Circuit
Rosewood Abu Dhabi
Desert
• Qasr Al Sarab Desert Resort
• Arabian Nights Village
Cross-Emirates Survival Challenge
• A tailor-made ultimate team challenge
though various emirates
•
Al Nurai Island
Qasr Al Sarab
HSBC Golf Championship
• VIP tournament experience
• Desert Experiences
• Exclusive Golf Clinics
Arabian Nights Village
Emirates Palace Hotel
The Ritz Carlton Grand Canal, Abu Dhabi
HALA ABU DHABI
15
CORPORATE
SERVICES
16
HALA ABU DHABI
TEAM BUILDING ACTIVITIES
For those who work hard deserve to play hard.
Our Team Building programmes are designed to enhance management
skills such as leadership, communication, trust, personal development
and task achievement. This can be achieved through experiential,
outcome-based, entertaining activities. Those are customized and
flexible, as well as suitable for every ability and group size. All of them are
based on Hala’s core principles of Safety, Education and Enjoyment, and
delivered by our dedicated team of multilingual professionals.
Hala’s Team Building Activities in the Desert
Taking place in the picturesque deserts of Abu Dhabi, the Hala Desert
Team Building involves a full day of outdoor activities, where team
members compete against each other at various locations and places
of interest in the desert. All activities can be customised according to
the company’s needs, such as overnight safaris, survival camps, crossEmirates challenges.
Abu Dhabi City Rally – Treasure Hunt in the Capital
The Hala City Rally Treasure Hunt is a team-based outdoor competition,
which is conducted across the city of Abu Dhabi. Team members
compete against each other in various fun and educational activities.
Each team is driven to a different location in the city by a Hala Guest
Guide. Locations can include landmarks such as the Sheikh Zayed
Grand Mosque, the Central Souk, the Date Market, Yas Island, Manarat al
Saadiyat, Abu Dhabi Corniche and Masdar City.
Depending on the profile of the group and pre-defined client needs,
locations can also include water and land activities.
Results
With the Hala Team Building Activities, your team will take away an
experience that is ultimately memorable and extremely beneficial. They
will spend an interactive day at some of the most popular attractions
and venues in Abu Dhabi, and get the chance to solidify their teamwork
skills and get to know each other better - all in a unique and educational
approach.
Company values can be incorporated into the challenges upon request,
so that each activity further reinforces key corporate messages.
HALA ABU DHABI
17
STOPOVER IN
ABU DHABI
18
HALA ABU DHABI
STOPOVER IN ABU DHABI
Where your journey deserves a break.
Hala Abu Dhabi manages four attractive stopover products for guests on their way through the capital to another destination.
Our stopover products are easy to book via eyhaladmc4agents.com, our online booking system.
Simply sign up and start enjoying attractive commissions with every booking you make!
Stopover products of Etihad Airways
Offer
Receive one complimentary
night when staying a
minimum of two nights.
Offer
Receive two complimentary
nights when travelling
Etihad First Class. Receive
one complimentary night
when travelling Etihad
Business Class.
Conditions
• Confirmed Etihad Airways
flight into Abu Dhabi, with
a connecting outward
flight to an onward
destination.
• Booking must be made
72 hours prior to first
departure.
Conditions
• Confirmed Etihad Airways
First or Business Class
flight into Abu Dhabi, with
a connecting outward
flight to an onward
destination.
• Booking must be made
prior to travelling.
Abu Dhabi
Abu Dhabi
ESSENTIAL STOPOVER
Complimentary Abu Dhabi
VISA STOPOVER
PREMIUM STOPOVER
Offer
Receive a complimentary 96hour visit visa.
Conditions
• Confirmed Etihad Airways
flight into Abu Dhabi, with a
connecting outward flight
to an onward destination.
• Booking must be made at
least 7 working days before
departure.
• Two-night minimum stay
booked with Hala Abu
Dhabi.
• Visa approval is subject to
UAE immigration.
Transit Abu Dhabi
GOLF STOPOVER
Offer
Break your journey at the Yas
Links Abu Dhabi Golf Course
for US$ 40 for the day.
Conditions
• Confirmed Etihad Airways
flight into Abu Dhabi, with a
connecting outward flight
to an onward destination.
• A minimum of 6 hours
transit time at Abu Dhabi
International Airport.
• Booking must be made
at least 72 hours before
departure.
HALA ABU DHABI
19
20
CRUISE
HALA ABU DHABI
GROUND HANDLING
Extending our renowned service to the sea
With Abu Dhabi’s rapid development as a popular cruise destination, a brand new
multiple-entry visa, the opening of a new Cruise Passenger Terminal in the capital
by 2016 and the new Midfield Terminal Airport in 2017, Hala Abu Dhabi is set to
become one of the major ground handlers for all cruise calls into the capital.
And being part of Etihad Airways, we are able to offer a seamless experience for
your customers upon arrival and departure from Abu Dhabi International Airport,
as well as shore excursions, pre- and post-cruise programmes, and various other
ground services.
Services at a Glance
•
•
•
•
•
•
•
•
Immigration Clearance
Meet & Greet Services
Visa Arrangements
Luxury Transportation
Special Needs
Luggage Identification
Cruise Check-In
Departure Assistance
Shore Excursions
• Diverse and unique range of city, historical, cultural, desert and destination
attractions
• Male and female Guest Guides who are multi-lingual, government-licensed, offroad trained, and first-aid trained
• Tours operated in luxury coaches for groups, and luxurious 4x4 vehicles with
maximum 6 persons for individuals and VIPs
• Safaris operated by a modern fleet of brand new 4x4 safari vehicles, fully
insured, with child seats, mineral water, Wi-Fi, mobile and camera chargers, and
latest technical features
• All tours and excursions are based on our principles Safety, Education &
Enjoyment
• Experts in golf arrangements, hotel and spa bookings, as well as private tours
and other sports amd leisure offers
• Special activities for cruise guests outside regular opening hours and operating
days
Pre- and Post-Cruise Programmes
•
•
•
•
•
•
Hotel, accommodation, transfers and activities booking
Meet & Greet Service at the airport upon arrival and departure
Information desks at various Abu Dhabi hotels
Escorted port and airport transfers by multilingual guest guides
Excursion packages
Handling of entry and exit formalities and liaison with local Immigration
Authorities HALA ABU DHABI
21
22
HALA ABU DHABI
HOW TO WORK WITH US
Let’s connect.
Travel Trade Partners
If you are interested in becoming one of our preferred partners, please
contact us on [email protected] or call us on +9712-599-0700.
Ralph Mrad
Manager, Business Development
Tel: +971-50-616 2849
Email: [email protected]
Jamie Goodenough
Manager, Sports Business Development
Tel: +971-50-812-6755
Email: [email protected]
Liudmila Kubile
Manager, Business Development
Tel: +971-50-617-6361
Email: [email protected]
Lea-Ann Randall
Manager Events & MICE
Tel: + 971 2 511 6239
Email: [email protected]
Suppliers
If you would like to integrate your product, tour, attraction or
accommodation to our growing portfolio, please contact us on
[email protected] or +9712-599-0700.
Daniela Theelen
Manager, Product Development
Tel: +9712-511-6256
Email: [email protected]
HALA ABU DHABI
23
A Business Studio with room
to work, rest and play.
Our Business Studio onboard our new
A380 and 787 Dreamliner offers guests a
uniquely spacious environment. Select the
finest foods at your leisure from the ‘Dine
Anytime’ menu, with the expert guidance
of our Food & Beverage Manager. Or lie
back in your fully-flat bed, all with direct
aisle access, and ask yourself one thing.
When was Business Class ever like this?
We’ll give you some room to think.
Flying Reimagined.
24
HALA ABU DHABI #reimagined
etihad.com
HALA ABU DHABI
25
Tel: 800 2324 (from within the UAE)
and +971 2 5990 700 (outside the UAE)
Email: [email protected]
Web: Halaabudhabi.com
tripadvisor.com/Hala_Abu_Dhabi
26
HALA ABU DHABI
facebook.com/EtihadAirways
Front Cover Photo: Al Jahili Fort Al Ain
twitter.com/EtihadAirways