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Issue #14, April 13, 2015
Fifty years on!
RUST BUCKET
Len Rust
Everywhere we turn today you see and hear about computers, the internet, the information age, the internet of things, etc. During the last several decades, technology and its offerings has become undoubtedly the most important invention of mankind. Today virtually all of the world’s knowledge is only a few taps away, which is truly mind-­‐blowing.
I have recently been asked to recap my 8ifty years in the Australian ICT industry, yes 5 decades of computing from Bureaus to Timesharing, Mainframes, Minis, through to the Internet. The timeline of Computer history stretches wide and far. 50 Years ago computers 8illed a room, notebooks consisted of paper and a pencil and an apple was just a fruit and by far the greatest location of information was in a library or 8iling cabinet.
Over the last 8ive decades, we’ve seen many shifts in not only how we view technology, but how we interact with it; use it in different languages and how it transforms our society and culture. The computer has played the central role in transformation, both accommodating and encouraging ever broader views of ‘information’ and of how it can be transformed and communicated over time and space.
Although we commonly speak of hardware and software in tandem, software was really an artefact of computing in the business and government sectors during the 50’s and 60’s. Only when the computer left the research laboratories and the hands of scientists and engineers did the writing of programs become a question of production. It is in that light that we must view the development of programming languages, operating systems, and databases and 8ile management systems and also communications and networks.
In this week’s industry player profile interview we speak to
John Ridge, Executive Director, ACS Foundation. View the
interview in a new window here.
It is always dif8icult to overstate IBM’s role in the history of computing. The company has existed since 1896 and has been an integral part of nearly every IT revolution. IBM developed some of the earliest computers and introduced the FORTRAN programming language. IBM led the PC revolution in the 1980s. IBM became a leader across all aspects of IT, including enterprise software (e.g. DB2, Tivoli, Lotus) storage, servers, and high-­‐end systems. IBM has also helped cloud computing into the IT arena, too. It started touting its Blue Cloud initiative back in 2007, promising a collection of software, hardware and services designed to enable Internet-­‐scale computing. From its very beginning the computer has borne the label “revolutionary”. Even as the 8irst computers were being delivered commentators were extolling or fretting over the radical changes the widespread use of computers would entail and few doubted their use would be widespread. Few people today really want to abandon information technology. Hours spent in a bank line, when the ATM in the supermarket can do the job in seconds. Lose your papers in a less-­‐developed country and trudge, as locals must do all the time from line to line, from of8ice to of8ice and you quickly learn what life is like without technology.
Cloud computing and Big Data are giving enterprises innovation agility today like never seen before; not even possible. This is all about creating applications on demand, deciphering in real time the metrics and analytics currently locked in information. There is also a new era emerging that requires new leaders who have the ability to change and adapt quickly with a future smart eye on what’s possible. The parade of new technologies and scienti8ic breakthroughs is relentless and will unfold on many fronts. Most observers of the IT industry prefer and are expected to talk about what’s coming, not what has happened, and to make educated guesses about the future of the IT industry.
Len Rust—[email protected]
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© Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 1 | April 13, 2015
Gov eyes new big tech taxes
Gov eyes new tech tax sources
Major players are facing the prospect of not one, but two new taxes now being weighed up by the Abbott Government, following the revelation of loopholes being exploited by Google, Microsoft and Apple to keep their Australian tax payments arti8icially low. There's the suggested "Google tax"—
a possible diverted-­‐pro8its tax, which would be an additional impost on companies diverting sales and pro8its to countries such as Ireland, the Netherlands, Switzerland or Singapore. Google, Apple and Microsoft would, certainly be among the targets – but so would many other IT operations. Then there's the proposed "Net8lix tax", which Rupert Murdoch's News group is urging the Government to apply to overseas-­‐based newcomers to the Australian music and video streaming scene, including Net8lix and Spotify, as well as Internet advertising. Bitcoins to remain unregulated
The Reserve Bank has said bitcoins do not pose a threat to Australia's 8inancial system and therefore do not need regulation. RBA payments policy of8icer Tony Richards said the use of digital currencies is very limited in Australia. "Digital currencies do not currently raise any issues for the bank in terms of the bank's monetary policy and 8inancial stability mandates," he told an inquiry in Sydney. While digital currencies are not legal tender, there is nothing to prevent two parties agreeing to settle a payment using a digital currency, he said.
Brennan IT 2015 named in top 10
managed service providers
globally, #1 in Australia
Brennan IT has reasserted its position at the top of the Australian managed services market, claiming 8irst position for the sixth consecutive year in the annual MSPmentor 501. The MSPmentor 501 is a distinguished list and research report compiled by Nine Lives Media Inc. that identi8ies the world’s top managed service providers based on a range of metrics including annual managed services revenue growth, customers managed, management tools deployed to support clients and much more. Close to 2000 Managed Services providers were surveyed and compared in 2015. Accenture Interactive, Avanade,
Deloitte Digital, Oakton, and
Ogilvy Australia named Sitecore
Platinum Solution Partners ANZ
Sitecore, customer experience management company, have announced that Accenture Interactive, Avanade, Deloitte Digital, Oakton, and Ogilvy Australia. Sitecore recently rolled out a new Solution Partner Program. The program is structured to support Sitecore’s partner-­‐led business model and provides additional opportunity to grow and scale. “We congratulate all these companies on becoming Platinum Solution Partners. This designation illustrates how these INSIDER EDITION
organisations can complete Sitecore’s vision for customer experience management and to deliver these projects at scale,” said Owen Brandt, Alliance Director, Sitecore Australia & New Zealand. “These organisations have demonstrated an extensive understanding of the entire Sitecore offering, have deep Sitecore knowledge and technical experience and are committed to creating happy Sitecore customers.” This would not be an income or pro8its-­‐based tax but application of GST to overseas based companies now offering online services in Australia. News Corp Australia CEO Julian Clarke blasted Net8lix and Google for not paying GST, saying Google had a "$2 billion unfair advantage" over local competitors in the advertising market. Dallas Buyers Club beats iiNet in
landmark piracy case
A Federal Court judge has ordered several Australian internet service providers, including iiNet, to hand over to a 8ilm studio the identities of thousands of account holders whose internet connections were allegedly used to share without authorisation the Dallas Buyers Club movie. In a landmark judgment delivered on Tuesday afternoon, Justice Nye Perram ruled in favour of Dallas Buyers Club LLC's "preliminary discovery" application requesting that the ISPs disclose the identities of people it alleges shared the movie online. ISPs Dodo, Internode, Amnet Broadband, Adam Internet and Wideband Networks will also be required to hand over customer details. 4700 Australian internet account holders whose service was used to share Dallas Buyers Club on the internet from as early as May 2013 are soon likely to receive legal letters from Dallas Buyers Club LLC's Australian lawyers threatening legal action. Mercury IT wins Cisco award
South East Queensland-­‐based Mercury IT has been awarded Small to Medium Business (SMB) Partner of the Year at the Cisco Australia and New Zealand Partner Insight Awards. Cisco, a global IT giant that produces hardware, software and networking tech, announced the winners at its Partner Insight event as part of Cisco Live in Melbourne. Mercury IT managing partner Luke Halliday says the national award was based on providing exceptional value to our clients. “As one of the world’s biggest providers of networking software, hardware and utilities, Cisco has been a vital partner of ours during our initial growth, and continues to be a major a major source of strength as we move forward,” says Mr Halliday. “Receiving the award from the company is a major coup for us, and serves as con8irmation of what we’ve been doing to date as a growing business.”
© Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 2 | April 13, 2015
Competition hotting up in the Video Entertainment
Market
RUST E-RESEARCH
A new report from BuddeComm concludes that video streaming is 8inally taking off with more and better broadband coming available to more and more people. There has been an explosion in video applications over broadband; they are now being used by many different industries for advertising, marketing, demonstration, entertainment and communication purposes.
Online video streaming or IPTV already makes up the largest component of internet traf8ic, and is set to continue growing faster than other digital formats.
Unlike in the traditional video entertainment industry, were industry concentration is the name of the game, streaming video is enjoying a far healthier level of competition as more and more companies enter this extremely promising market. The most successful of these has been US-­‐based Net8lix. Since 2010, it has been gradually expanding outside of its domestic market, and has seen its international subscriber base triple between 2012 and 2014. In early 2015 it also entered the Australian market and the threat of its arrival along has seen massive changes to the market here with lower prices, more choice and increased content.
Competition in the Video Entertainment market has reached fever pitch. Driven by the popularity of Net8lix all players in the Australian entertainment market were put on full alert. Belatedly Foxtel lowered the price for its pay TV service to address affordability concerns, but it remains a premium service and it will be interesting to see if this 8inally leads to some real growth for the company. Its triple play model will also address the relative high churn the company is still facing. Telstra and Foxtel are also going to compete head on with each other, aimed at combined beating the rest of the competition.
Access to premium content will continue to be a key issue for companies such as FetchTV, STAN and indeed also Net8lix Australia, as News Corp (Foxtel) has well and truly tied up this market. Overtime those exclusivity contracts will need to be renewed and that will be the time when others will start claiming their share of the premium content market. In the meantime FetchTV is positioning itself as the alternative to Telstra and Foxtel and is delivering the best one-­‐stop-­‐shop service on a very user-­‐friendly platform.
The telecom and ISP players in the market provide their video streaming services to their customers uncapped, so this doesn’t count against their broadband downloading limitations.
TV series rather than movies are driving the current developments. Sport remains tightly controlled by Foxtel and they have so far no serious competition from the video streaming companies. Movie content available – under the basic IPTV subscription -­‐ remains mostly B-­‐ or C-­‐rated; A rated material and new releases are only available at extra charges. BuddeComm remains pessimistic about the fragmentation of the proprietary IPTV business models of most of the players. We predict that consolidation will have to happen.
By far the largest growth in video entertainment comes from user-­‐generated content services such as YouTube, Facebook and a whole new range of services of short, and even super-­‐
short, videos. Catch-­‐up TV would be the second largest category.
Mobile TV/video is forecast to grow strongly, although not quite as dramatically as initially expected. Due to poor data allowance and steep prices, users tend to watch mobile video over WiFi more than over a cellular network.
These developments will signi8icantly in8luence IPTV developments and future models will therefore have to be substantially different from those of today. The best way to envisage this is to look at the smart devices which provide ‘app-­‐like’ interfaces to new content services that supply instant streaming.
There is a correlation between the availability of high-­‐speed broadband and IPTV usage and it is envisaged that further increases in high-­‐speed broadband penetration will drive new IPTV developments. The rapid growth of smartphones and tablets is also giving this market a boost, as well as new business models such as pay-­‐per-­‐view. New IPTV services are already being streamed over these devices as well as over gaming devices.
The interest in video streaming services has also led to an increase in online advertising. This is not limited to the 8ixed © Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 3 | April 13, 2015
networks, also the mobile networks are enjoying continuous growth advertising revenues.
For media interviews and more information please contact Paul Budde [email protected]
New Webroot survey reveals company disconnect
between perception and use of cyber threat
RUST E-RESEARCH
A new report, “Importance of Cyber Threat Intelligence to a Strong Security Posture”, reveals a greater reliance on threat intelligence as a viable enterprise cyber security defense. Commissioned by Webroot, the market leader in cloud-­‐based, real-­‐time internet threat detection, and in partnership with the Ponemon Institute, the study indicates that most companies believe threat intelligence is essential for a well-­‐
rounded cyber security defense and has proven effective in stopping security incidents. However, improvements are necessary to make threat intelligence more timely, accurate and actionable in order to strengthen an organization’s security posture.
Key %indings from the Cyber Threat Intelligence Study include:
40% of companies surveyed had a material security breach in the past 24 months, and 80% believe if they’d had threat intelligence at the time of the breach, they could have prevented or minimized the consequences of the attack
• Current cyber defense practices are not considered effective; only 36% of respondents rate their company’s defense as strong • Almost half of respondents are increasing the amount of intelligence data they receive to prevent or mitigate the consequences of an attack
• 56% say intelligence becomes stale within seconds or minutes, and indicate that the more valuable features of a threat intelligence solution are the ability to implement intelligence and gauge the trustworthiness of the source in real time
• 49% use “fee-­‐based” sources of intelligence, stating free sources are inadequate for comprehensive threat analysis, making it more dif8icult to prioritize threats
• In the next two years, one-­‐third of respondents will increase their threat intelligence budget signi8icantly The new survey features perspectives from 693 IT and IT security professionals in the U.S., with sixty-­‐one percent of respondents in the Fortune 1,000, Global 2,000 and the Forbes List of the Largest Private Companies. It concluded that companies see the potential bene8its and importance of having cyber threat intelligence. However, participants are wary of the reliability of this intelligence, as well as its ability to be actionable. Further, respondents are also dissatis8ied with perceived threat intelligence de8iciencies, such as a surplus of alerts and false positives that make it dif8icult to respond to breaches.
“While the report found that spending on threat intelligence is expected to increase in the next two years, these resources do not necessarily translate to greater security, and it is critical that the information be timely, accurate and actionable to be effective”, said Larry Ponemon, chairman and founder of Ponemon Institute. “The results of the study indicate that, while some companies have 8igured out how to leverage threat intelligence into a viable enterprise security defense, many more have not. But, given the rapidly changing threat landscape, we expect threat intelligence to evolve to the point that it will become a key component of IT security”.
“Businesses are struggling to identify and stop new web threats because they must assess the risk of more unknown objects than before and the rate of change across the threat landscape is faster than their traditional security technologies can keep up with”. said Patrick Kennedy, vice president of enterprise marketing at Webroot. “The study highlights the need for highly accurate and timely threat intelligence to help organizations assess the risk of incoming data, reduce the volume of security incidents, and accelerate response to successful attacks”.
What can organizations do?
To achieve a stronger security posture, organizations should consider integrating real-­‐time threat intelligence into their security infrastructure in order to more quickly assess the risk of unknown IPs, URLs, 8iles and mobile apps before they enter the IT environment. Combining this with experienced staff and appropriate incident response processes will increase an organization’s ability to minimize or prevent serious security incidents.
For a copy of the Importance of Cyber Threat Intelligence to a Strong Security Posture report and comprehensive analysis of the survey 8indings, visit http://www.webroot.com/shared/pdf/
CyberThreatIntelligenceReport2015.pdf
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© Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 4 | April 13, 2015
Saul Caganoff, CTO, Sixtree
Please provide a brief overview of the company?
Sixtree is an Australian-­‐based consultancy that helps organisations reduce complexity and maximise the value of their existing information assets. Our customer base is primarily medium to large enterprises covering a range of verticals from education, through telecommunications, utilities, Saul Caganoff
media, manufacturing and government. Within those organisations we carry out a range of projects focused on business value and innovation. Our core competencies resolve around “digital enablement”—
which means taking your systems and exposing them as APIs, events and work8lows to allow them to participate in digital ecosystems. What sets the company apart from your competitors? We are strongly driven by a vision and beliefs about how innovative and successful companies use technology. Brie8ly they are:
VIP TOLD ME
• Supporting a legacy "spaghetti architecture" of applications with point-­‐to-­‐point integrations they need to control and simplify.
• Requiring better visibility into and control over their business processes which we can facilitate with work8low orchestration and/or real-­‐time business analytics.
• Needing to support new models for delivering products and services through new channels such as mobiles and APIs.
When talking to customers/prospects what things are top of their agenda’s today? Everyone needs to move faster and more cost-­‐effectively. Organisations are feeling the pressure of competition from innovative startups using technology to disrupt their industry. At the same time, our prospects may be spending too much time, money and effort just keeping the IT lights on while the business demands new capabilities. Organisations realise that they need to own their architecture and take responsibility for its evolution and governance. They need to break down large change programmes into lower risk incremental steps and they need to manage that change on an enterprise platform that supports their business needs now and can evolve into the future.
What are the company’s greatest challenges right now?
• Technology differentiates -­‐ the innovative use of technology is widening the gap between successful companies -­‐ the leaders -­‐ and the laggards.
• Liberate then innovate -­‐ traditional IT thinking is centred on applications which lock away your information assets. Leading businesses use "platforms" to liberate their data, their business processes and events in ways that support innovation. • Open source %irst -­‐ open source software provides access to quality with a cost model that supports lower risk, incremental innovation. We work with a selection of open source products that offer the 8lexibility of open source licensing backed with enterprise level support.
Built into our DNA is the ability to be lean and agile using lightweight open source frameworks and new technologies such as Cloud, SaaS and continuous delivery techniques that allow us to iterate rapidly and with lower risk. For our prospects, too often there is valuable information locked up in hard to access systems—unlocking that value is our metier. Who are typical prospects/customers?
Our customers are medium to large organisations across a range of industry verticals which. need to innovate while maintaining control over existing capabilities. They are: Managing growth is the challenge that we are blessed with. The demand for our services is outstripping our current capacity. But where other companies might dilute the quality of their people by hiring "willy nilly" or off-­‐shoring, we are very discerning in how we grow and the people we work with. Finding and nurturing the right people takes a lot of effort, but we are rewarded with quality results and loyal customers. And opportunities? This is a great time to be in information technology. We are going through a major shift in the way that businesses are built and services are delivered. Cloud, mobiles and devices (IoT) are enabling huge changes and at the centre of all these movements is a way of building capabilities using service-­‐
oriented platforms in which Sixtree has a huge amount of knowledge and experience. What are the core messages you want the marketplace to know about your company?
It comes back to our core beliefs: how you use technology will make you a leader or a laggard, you already have all the information assets that you need, you just need to use them a lot more effectively. Sixtree can help you do that using lightweight and agile methods and an innovative attitude based on experience and pragmatism.
• Implementing SaaS applications such as Salesforce.com which must interoperate with existing on-­‐premise applications. © Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 5 | April 13, 2015
Network Ten enables multiplatform viewing with Brightcove
DEAL MAKERS
manage a project of this scope and complexity within extremely tight project schedules.”
Brightcove (NASDAQ: BCOV), a leading global provider of cloud services for video, has announced that Network Ten has selected the Brightcove Once cloud-­‐based ad insertion and Brennan IT partners with Nintex
stream stitching solution to power the Apple TV and Sony to enhance SharePoint services
Bravia apps of its catch up service, tenplay. Network Ten launched tenplay in September 2013 as a catch-­‐up and live TV Brennan IT, a leading Australian cloud, managed services and streaming service across desktop, mobile, tablets, Xbox, and software solutions provider, has announced a partnership with Windows 8 platforms. In January 2015, Network Ten launched the world's leading work8low solutions provider, Nintex, to on the Apple TV platform with Brightcove Once and was able bring enhanced work8low, online forms and mobile capability to quickly scale out the deployment to cover the Sony Bravia to its customers. The partnership will further bolster Brennan platform with minimal additional effort. Using Brightcove IT’s already robust SharePoint services offerings by providing Once, tenplay can now deliver an enhanced, seamless, access to Nintex’s full suite of work8low solutions. Managing personalised viewing experience for consumers, as well as Director of Brennan IT, Dave Stevens, said the agreement 8lawlessly insert targeted and personalised advertising. would provide an important opportunity for our clients to http://mycloudassistant.com.au/
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Alibaba.com, the leading platform for global wholesale trade with Nintex will take that to another level.”
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collaborated with leading ecommerce platform Bigcommerce Coca-Cola Amatil
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immediately available to Bigcommerce’s 70,000 stores, and Cola Amatil (CCA) to move its Asia Paci8ic customer planning online merchants can now access and purchase a collection of and relationship management systems to the IBM Cloud. more than 30,000 products from about 300 of Alibaba.com’s Hosting the workloads in IBM’s two SoftLayer cloud centres in Gold Suppliers in China with scope to expand to over three Australia will provide CCA with a more agile environment to million products from thousands of Gold Suppliers. “Small quickly respond to customer needs and will deliver signi8icant businesses are the backbone of the global economy and it’s annual savings to CCA. Today’s news builds on the 8ive-­‐year important that we help them to grow and stay competitive,” multi-­‐million dollar cloud agreement that CCA signed with IBM said Michael Lee, International Business Development and last year to manage its mission-­‐critical SAP infrastructure in Marketing Director for Alibaba.com. “This new application IBM’s Sydney cloud centre. Demand for CCA’s beverage goods provides Bigcommerce merchants with direct access to is seasonal, impacted daily by several factors including when Alibaba.com wholesale suppliers, offering competitive prices the weather is hot or when major events are taking place. to realise better pro8it margins.”
These 8luctuations make it costly for CCA to own and manage its own IT infrastructure. To continue to support these workloads in-­‐house CCA would need to make capital Geelong Deploys Aconex for
infrastructure investments designed for the highest potential Library & Heritage Centre Project
demand.
Aconex Limited (ASX: ACX), provider of a leading cloud collaboration platform for the global construction industry, Motorola Solutions win SA radio
has announced its implementation by the City of Greater network contract
Geelong to manage project-­‐wide information and processes for The South Australian Government has selected Motorola the Geelong Library & Heritage Centre, a government Solutions Australia to deliver a major project and ongoing infrastructure and community development project. The A
services valued at more than AUD$175 million to upgrade and $45.5-­‐million development is the single largest construction manage its government radio network (SAGRN) for seven project ever undertaken by the City of Greater Geelong. Jointly years with an option to extend for up to 8ive years. The funded by the City, the State of Victoria, and the Australian upgrade and management services will deliver considerable, Commonwealth Government, the high-­‐pro8ile development is long-­‐term bene8its to more than 20 public agencies that required to meet the terms of strict grant agreements, as well depend on the network to keep South Australian communities as funding guidelines and timelines. It is expected to be safe, including country and metropolitan 8ire services, police, completed in late 2015. “The overwhelming response when we ambulance and state emergency services. The network will inquired among project teams about the best solution for provide 99.999% availability to emergency services and managing this development was Aconex,” said Scott Cavanagh, ensure teams can communicate reliably to coordinate manager of capital projects at the Greater Geelong City Council. responses, whether managing day-­‐to-­‐day operations or in “The platform is user-­‐friendly and broadly adopted in the times of crises.
industry, and it has the robust functionality we needed to © Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 6 | April 13, 2015
Launchpad: Latest products, services and ventures
LAUNCHPAD
The Rust Report has created a new section announcing just-­‐
released products, services and initiatives new to the marketplace. features include FusionSync for seamless branch continuity by For information regarding possible listings please email ensuring data is accessible across private and hybrid cloud [email protected]
environments, providing disaster recovery with zero downtime.
A new SteelFusion Edge platform delivers 4x the memory for Zeetings attempting to revolutionise
virtual machines, running a greater number of workloads at presentations
supports more branch of8ice locations with higher capacity and larger branch of8ices. The latest SteelFusion Core platform Zeetings is revolutionising how we present. From eBay to EY, faster performance, enabling organisations to support even thought leaders at leading organisations are embracing the larger deployments.
Zeetings cloud presentation platform. Unlike existing presentation software, Zeetings is not about producing slides, but rather about creating a genuine connection between a presenter KEMP offers free LoadMaster for
and their audience. Zeetings boosts audience engagement by DevOps
making your presentations social, interactive, and accessible to The free version of KEMP Technologies’ popular LoadMaster audience members via any connected device. Zeetings sparks application load balancer is now available for unlimited use, discussion before, during, and after the presentation by fusing making it easy for IT developers and open source technology interactive elements such as polls and Q&A with your users to bene8it from all the features of a full commercial-­‐grade presentation content, in a secure virtual meeting space. Analytics product at no cost. While many free and open source load monitor engagement and help you understand what resonates balancers have a loose coupling between the underlying with your audience. Zeetings is extremely simple to use. To get operating system and the actual load balancer, KEMP’s free started, presenters simply upload content (PPT, PDF, Video) and LoadMaster is an optimised and hardened virtual appliance. This broadcast in real time, or share a secure access link over email, to keeps required host con8iguration to a minimum as well as allays their audience. concerns related to ensuring that the overall solution is con8igured correctly for protection against threats. Free Riverbed announces SteelFusion
4.0, Enabling Zero IT at the Branch
LoadMaster includes all of the core functionality expected from a Riverbed Technology has announced SteelFusion 4.0, the 8irst KEMP’s GSLB functionality, authentication and single sign-­‐on and only hyper-­‐converged infrastructure solution designed with the Edge Security Pack, and veri8ication of custom web speci8ically for branch of8ices. SteelFusion 4.0 enables zero IT at application 8irewall (WAF) rules prior to rolling them into the branch by virtualising and consolidating 100 per cent of data production with the KEMP Web Application Firewall Pack (AFP) and servers from remote sites into data centres. In SteelFusion —all at no cost. http://freeloadbalancer.com/
commercial load balancer to enable full testing and validation of application interaction, including global site load balancing via 4.0, hardware platforms have been redesigned to deliver increased scalability for remote sites of all sizes. Additional http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/
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© Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 7 | April 13, 2015
Rally unveils Flowdock Enterprise
Rally, a leading global provider of software and services to drive agility, has announced new features and the general availability of Rally Flowdock Enterprise. A powerful collaboration app, Flowdock Enterprise helps software developers and other teams exchange, discuss, and act on ideas, while offering the enterprise security, support, and data-­‐retention policies vital to large-­‐scale deployments and operations. Flowdock Enterprise integrates with more than 90 tools in one, easy-­‐to-­‐navigate platform. Plus, it In addition to receiving zero malware documents, organisations also need to know if they are under attack. Check Point Threat Emulation, Anti-­‐Bot, Intrusion Prevention and Antivirus complement Threat Extraction by detecting malware and providing full visibility and event information to any attack attempts. www.checkpoint.com
Interactive Intelligence launches
— including threaded chat and a team inbox — with added latest enterprise collaboration and
communications cloud services
capabilities to address the needs of large, complex businesses. Interactive Intelligence has launched its latest cloud services for New, two-­‐way integration capabilities in Flowdock Enterprise enterprise collaboration and communications: PureCloud connect key SaaS applications to Flowdock Enterprise's unique Collaborate and PureCloud Communicate. These latest services team inbox in both directions. Teams can now update their work are delivered from the company’s new multitenant, enterprise-­‐
right from within Flowdock Enterprise. New enterprise grade PureCloud platform designed for rapid deployment, administration capabilities include native single sign on unlimited scalability, and maximum reliability and security. The enterprise service level agreements, custom data retention new services offer the following functionality: real-­‐time enterprise policies and priority support. https://www.8lowdock.com/
collaboration tools, integrated content management, enterprise. sophisticated IP PBX, support for multiple voice, video and mobile incorporates all the powerful features of the Flowdock application endpoints and remote survivability With unlimited scalability and Check Point Introduces threat
extraction for zero malware in zero
seconds
Check Point Software Technologies has introduced Check Point Threat Extraction, a radical new security approach that proactively ensures documents are delivered to a network with zero malware in zero seconds. Attacks are evolving and increasing every day, however documents still pose one of the highest risks of infection for organisations. Companies need to implement stronger defenses against these attacks. The only way to ensure complete protection is to preemptively remove threats by reconstructing documents with known safe elements. Active content, embedded objects and other exploitable content are simultaneously extracted, and the document is then reconstructed without potential threats to provide 100% safe content. With Check Point Threat Extraction, organisations can protect themselves against both known and unknown threats.
the ability to handle bursts of activity, PureCloud Collaborate and Communicate are ideal for the largest organisations, especially businesses that are highly cyclical. PureCloud Collaborate and Communicate are also ideal for SMBs that want a cost-­‐effective “pay for what you use” subscription model. PureCloud Communicate will include all PureCloud Collaborate functionality, and add sophisticated telephony features such as IP PBX, fax, audio conferencing, remote survivability and advanced phone features. http://www.inin.com.
Tenable Network Security unveils
Nessus Cloud
Tenable Network Security has released Nessus Cloud which brings the industry-­‐leading capabilities of Nessus vulnerability management to SaaS platforms and local systems in a Tenable-­‐
hosted managed cloud service, eliminating overhead costs. It builds on the capabilities of its predecessor, Nessus Enterprise Cloud, to provide enhanced remote management of distributed http://www.novatechventures.com http://www.novatechventures.com http://
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scanners and collaboration features that allow security, centralised scan management for an entire enterprise and compliance, IT and other staff to work together on their enhanced scheduling for multiple scanners. It takes just a few vulnerability management program. In addition to providing PCI minutes to access and manage remote scans across the entire support and easy deployment, key features include:
enterprise, regardless of the number of locations or the Agent-­‐Based Scanning: Nessus Agents simplify, automate and complexity of the network. Resource Sharing: Nessus Cloud extend vulnerability management capabilities by performing harnesses the power of collaboration with four user levels, of8line scans of network assets. Agents run remotely on any enabling resource sharing based on user/group permissions. Windows device. Remote Management: Nessus Cloud provides www.tenable.com
AUSSIES TO WATCH
DELACON specialises in telecommunications and cloud-­‐based technologies that improve business performance. The company is a provider of intelligent call tracking solutions – Phone Load Alert – intelligent call tracking solutions – Phone Load Alert – for media agencies, marketing professionals, etc, marketers, SME and enterprise businesses. Delacon also provide 1300 Numbers, VoIP and PABX, Hosted IVR, Outbound IVR and Click to call applications. Clients include Commonwealth Bank, New Corporation, Sydney Uni, Victorian Government, Servicer, Salmat and ACCC to name a few. Delacon is also a Google Partner. www.delacon.com.au
CHAMONIX specialises in conquering technological change on behalf of clients. The company provides deep capabilities to process optimisation, driving value out of data as well as change management and implementation services. Chamonix services span the full life cycle of systems, integration and business analysis projects for large enterprise and government clients, such as building custom applications, implementing off-­‐the-­‐shelf software or developing cloud-­‐
based solutions. Chamonix has joined the NetSuite Solution Provider Program to strengthen its leadership in cloud integration services by deploying NetSuite’s leading ERP solutions in Australian businesses. www.chamonix.com.au
FLEXISCHOOLS is a leading provider of online ordering and cashless systems for schools with over 800 schools and 8 million orders processed. Flexischools streamlines the payment, ordering and processing of purchases right across the school campus including canteen, uniforms, events, excursions, fundraisers and fees. With minimal cost schools can remove cash, reduce staff workloads and provide parents with the convenience of interacting with the school 24/7. Flexischools is the all-­‐in-­‐one solution making school services more ef8icient, pro8itable and accessible. www.8lexischools.com.au
ASSETIC’s core business is to provide Asset Management solutions. The company’s strengths are in the implementation, training, enhancement and support of successful infrastructure asset management solutions, interfacing Assetic with third party geospatial, 8inance and other proprietary systems. Not all asset management departments are alike. Smaller organisations often struggle to meet core asset management outcomes. Assetic also provides a Manage Service and offsite end-­‐to-­‐end asset management outcome for smaller organisations. www.assetic.com
CYARA delivers the most comprehensive customer experience testing software for use in contact centres, on websites, on mobile apps and in the back of8ice. Cyara is constantly rewarded by working with new, Fortune 500 companies who give the company high marks in responsiveness, innovation and expertise. Cyara’s focus is to provide the most innovative, the easiest to use, the most comprehensive customer experience testing software, the Cyara Platform allows organisations to deliver customer service projects on time and without disruption. www.cyara.com
DOARAMA is a 3D visualisation engine for geolocated activities. The service allows users to upload GPS track logs (from a smartphone or sports GPS tracker) of activities they have participated in to doaramama.com These tracks are then visualised on a 3D map directly within a web browser using familiar controls and intuitive navigation. Users can optionally include synchronised video, photos and text labels to enhance the experience. The user is then able to share the customised visualisation with their friends on popular social media networks. An API allows Doarama visualisation to be embedded into other web services. www.doarama.com
© Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 9 | April 13, 2015
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REVOLVING DOORS
UXC Limited appoints Peter Grimes
as Sales Director of Strategic
Accounts
Local measure appoints new VP of
EMEA as the company expands to
Europe
UXC Limited has appointed Peter Grimes as Sales Director of Strategic Accounts. In this newly created executive role, Peter will focus on building relationships and driving results for UXC and its strategic customers. He will head up a team targeted with further establishing UXC’s credentials in these accounts. Peter will work alongside Cris Nicolli, UXC’s Managing Director, and the UXC business unit CEOs. He has more than 30 years of experience in driving growth in complex and dynamic markets, through the successful development of organisational and solution capabilities across diverse geographies. He has experience across many solution areas including outsourcing, integrated solutions, products and services, which provide a strong background for his role at UXC. Previously, Peter held senior sales leadership roles at CSC, IBM, EDS and HP. Local Measure, the leading location-­‐based social content platform has announced the appointment of former Yahoo! Executive, Matt West as the 8irst VP of EMEA, as the company sets up its European of8ice in London. Following Local Measure’s ongoing global expansion supported by of8ices across Australia, Asia, the Americas and now Europe, West joins the Australian company to fuel Local Measure’s expansion in the UK, Europe and the Middle East. Local Measure’s new hire has a remarkable track record in developing and executing high-­‐impact, global go-­‐to-­‐market strategies. Prior to Local Measure, West spent over 7 years at Yahoo! as the Director of Digital Realty Promotes Damien
Spillane to Director of Sales
Engineering, APAC
Digital Realty Trust has appointed Damien Spillane to Director of Sales Engineering for Asia Paci8ic (APAC). The appointment forms part of the company¹s broader business strategy to increase its footprint across the region. Damien will lead the APAC sales engineering team and be responsible for leading project implementations for customers across the APAC region, particularly in key markets including Australia, Hong Kong and Japan. Damien will also continue to provide cost-­‐engineering and pro8itability models, as well as undertake preliminary design and evaluation for customer solutions. Bernard Geoghegan, Managing Director, EMEA and APAC at Digital Realty, commented, ³Damien has been a signi8icant asset to Digital Realty in Australia. With his wealth of experience and knowledge, we are con8ident that Damien will further develop our Asia Paci8ic platform and deliver great results for our customers.
Content Partnerships and Expansion Markets EMEA where he successfully launched and expanded the business’ footprint across 13 countries in the region.
Superloop appoints Daniel
Abrahams as CEO
Telecommunication infrastructure provider, Superloop Limited, has announced the appointment of Daniel Abrahams as the company’s Chief Executive, con8irming Superloop’s focus to deliver its 8ibre optic networks in Singapore and Australia. Superloop founder Bevan Slattery will remain as Executive Chairman, supporting Superloop’s rapid expansion across the Asia Paci8ic Region. Abrahams has a background in strategy and business development, 8inance, risk, capital management and governance, gained across various industries including infrastructure, transportation, 8inancial services, energy, and consulting. He has worked across major infrastructure projects from concept to build, and has worked for high-­‐growth companies including Toyota, Suncorp, Energex and, most recently, Aurizon in senior leadership positions. Abrahams is a Fellow with CPA Australia and the Governance Institute of Australia.
PayPal Australia announces
appointment of new managing
director for Australia
PayPal Australia has announced that Libby Roy has been appointed VP and Managing Director for Australia, effective from March 26. © Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 10 | April 13, 2015
Libby is an experienced performance-­‐driven business leader who joins PayPal with a strong record of successful leadership of large, complex professional and 8inancial services 8irms including AMP and American Express. In her role as VP and Managing Director, Roy will lead PayPal’s Australian business while also sitting on the Australian board and serving as an executive committee member of the PayPal APAC leadership team. Roy replaces Jeff Clementz, who was VP, Managing Director of PayPal Australia for three years. Clementz is returning to the US to take up a new role as VP, Compliance Operational Excellence in Global Operations.
JADE Software Appoints General
Manager – Australia
Jade Software has announced the appointment of Craig Beveridge as General Manager – Australia. Based in Melbourne, Beveridge is responsible for driving new revenue opportunities and delivering Jade’s services in the 8inancial services sector in Australia. Beveridge has 30 years’ experience in technology and business management and has worked at Jade for 14 years, most recently in New Zealand. In addition to his role as General Manager for Australia, Beveridge will retain his position as Chief Operating Of8icer (COO) of the Jade Software Corporation Group, which he has held since 2013. As COO, Craig spearheads the delivery of software and services to Jade’s global clients, leading an international team of development, design, and user experience experts. Before joining Jade, Beveridge spent nine years with AC Neilsen and its parent company, Dun & Bradstreet, before co-­‐
founding his own software consultancy.
Zendesk welcomes Adam Clark as
regional VP Sales for ANZ, Paul
Bichsel Director of Success for APAC
Zendesk welcomes Adam Clark as regional vice president of sales for Australia and New Zealand and Paul Bichsel as director of success for the Asia Paci8ic region. As part of a rapidly growing team of nearly 60 people in Australia and New Zealand and 140 across the wider APAC region, Adam will be responsible for driving sales and leading Zendesk’s sales team in Australia and New Zealand, while Paul will be responsible for presales and customer success across APAC, helping customers transform their customer service to customer engagement. The two appointments join as Zendesk continues its growth in ANZ and APAC, reaching more than 6,700 paid customer accounts for Zendesk and Zopim across the APAC region. With more than 52,000 customer accounts globally, Zendesk’s cloud software is used to provide better customer service to organisations across 150 countries and 40 languages.
© Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 11 | April 13, 2015