Western Australian Auditor General’s Report Audit Results Report Annual 2014 Financial Audits — Universities and state training providers — Other audits completed since 4 November 2014 Report 7: May 2015 Office of the Auditor General Western Australia 7th Floor Albert Facey House 469 Wellington Street, Perth Mail to: Perth BC, PO Box 8489 PERTH WA 6849 T: 08 6557 7500 F: 08 6557 7600 E: [email protected] W: www.audit.wa.gov.au National Relay Service TTY: 13 36 77 (to assist people with hearing and voice impairment) On request, we can deliver this report in an alternative format for those with visual impairment. © 2015 Office of the Auditor General Western Australia. All rights reserved. This material may be reproduced in whole or in part provided the source is acknowledged. ISSN 2200-1913 (Print) ISSN 2200-1921 (Online) WESTERN AUSTRALIAN AUDITOR GENERAL’S REPORT Audit Results Report Annual 2014 Financial Audits — Universities and state training providers — Other audits completed since 4 November 2014 Report 7 May 2015 THE PRESIDENT LEGISLATIVE COUNCIL THE SPEAKER LEGISLATIVE ASSEMBLY AUDIT RESULTS REPORT – ANNUAL 2014 FINANCIAL AUDITS This report under section 24 of the Auditor General Act 2006 covers financial audits completed since 4 November 2014 and includes: opinions and results of audits on controls, financial statements and key performance indicators of the four universities and 11 state training providers for the year-ended 31 December 2014 opinions and results of audits of six university subsidiaries student enrolment and funding information, key financial indicators commonly used to analyse financial health, and graduate survey results for the tertiary education sector other audit opinions issued, including statutory authorities, cemetery boards and request audits audit certifications of financial and statistical information produced by agencies to discharge conditions of Commonwealth funding, grants and other legislation and Royalties for Regions program agreements. This finalises my reporting on the 2014 audit cycle. I wish to acknowledge the cooperation of the staff at the agencies involved in this report. COLIN MURPHY AUDITOR GENERAL 6 May 2015 Contents Auditor General’s Overview ........................................................................................ 4 Executive Summary .................................................................................................... 5 Key Findings ................................................................................................................ 5 Recommendations ....................................................................................................... 6 Audit opinions for universities, state training providers and others ............................. 7 Audit opinions for universities and state training providers ........................................... 7 Other audit opinions and certifications .......................................................................... 8 Qualified opinions ......................................................................................................... 9 Audit certifications ........................................................................................................ 9 Management issues at universities and state training providers ............................... 10 Financial control and reporting issues .........................................................................10 Excessive leave liabilities ............................................................................................11 Information system control issues ...............................................................................13 Timeliness and quality of financial reporting ................................................................14 Best practice for annual financial reporting and controls ..............................................14 Funding and student enrolments at state training providers and universities ........... 15 State training providers’ funding and student enrolments ............................................15 Universities’ student enrolments and income...............................................................16 Financial performance and student information for universities and state training providers ................................................................................................................... 17 Universities’ financial performance ..............................................................................17 Financial results of state training providers ..................................................................20 Graduate survey results ..............................................................................................22 Appendix 1 – Other audit opinions issued since 4 November 2014.......................... 24 Appendix 2 – Certifications issued since 4 November 2014, including Royalties for Regions .................................................................................................................... 25 Appendix 3 – State training providers’ student enrolments ....................................... 27 Glossary ................................................................................................................... 28 Alphabetical Index .................................................................................................... 29 Audit Results Report | 3 Auditor General’s Overview This report summarises the results of the annual audits of public universities, their subsidiaries and the state training providers for the year-ended 31 December 2014, and various other audits, and completes my reporting on the 2014 annual audit cycle. All universities and state training providers received clear audit opinions on their financial statements, controls and key performance indicators. A similar number of financial and information system control weaknesses were reported to management in 2014, although the number of unresolved issues from the previous year increased. We also reviewed the annual and long service leave liabilities of the tertiary education sector and highlighted that universities need to continue to manage this liability. Overall the institutions were less prepared for audit this year, with fewer achieving our best practice status for good financial controls and reporting practices. In this report we have continued to expand our reporting of selected financial indicators and key performance information for universities and state training providers. This includes a summary of the impact of a revised funding approach for state training providers. Some of this information has already been reported in individual annual reports. However, I hope that inclusion of this information in a single report will provide Parliament with useful overall information for its monitoring of tertiary education sector performance. 4 | Western Australian Auditor General Executive Summary This Audit Results Report contains the findings primarily from the annual financial audits of universities and state training providers that have a 31 December 2014 reporting date. In 2014 the public tertiary education sector comprised four universities and four metropolitan and seven regional state training providers. Total revenue of this sector in 2014 was $3.2 billion (universities $2.6 billion and state training providers $603 million), including Commonwealth and State funding. The universities have combined assets of $5.8 billion and state training providers have assets valued at $1.3 billion. To ensure timely and accurate financial reports for this sector, it is important that management keeps proper accounts and records. There should be an effective internal control system to alert management to irregularities in computer and manual procedures, and help them to prevent, detect and investigate errors and fraud. The Auditor General Act 2006 (AG Act) requires the Auditor General to annually audit the financial statements, controls and key performance indicators (KPIs) of universities and state training providers. A clear audit opinion indicates satisfactory controls and that the financial statements are complete, accurate, comply with relevant legislation and applicable accounting standards and fairly represent performance during the year and the financial position at year-end. This report, along with the Audit Results Report – Annual 2013-14 Financial Audits (Report 18, November 2014), finalises the 2014 financial audit cycle. Key Findings Audit Opinions Clear audit opinions were issued: o on financial statements, controls and key performance indicators (KPIs) of the four public universities and the 11 state training providers o on the financial statements of six university subsidiaries o for a range of other smaller agencies o for 22 certifications. (Refer to page 7 and Appendices 1 and 2) The Anzac Day Trust received a qualified opinion on its financial statements as there was not enough evidence to determine whether an amount of $15 000 paid to the Trust met the requirements of section 7 of the Anzac Day Act 1960. (Refer to page 9) The Legal Contribution Trust received a clear opinion for the six month period ended 31 December 2014. Qualified opinions were issued for the prior six month periods dating back to January 2010, due to control weaknesses related to interest revenue earned on solicitors’ trust accounts. These weaknesses are now addressed. (Refer to page 9) Management Issues 72 financial and management control weaknesses were reported to universities and state training providers, up from 66 last year. (Refer to page 10) 97 information system control issues were identified. Over half of these were unresolved issues from previous audits. (Refer to page 13) Audit Results Report | 5 Universities’ annual and long service leave liabilities continue to grow and now sit at $255 million – a 22 per cent increase in three years. (Refer to page 11) Financial Performance The state’s four public universities and 11 state training providers were, for the most part, a low to medium risk in 2014 when measured against selected key financial performance indicators. (Refer to page 17) Recommendations Universities, state training providers and other agencies should ensure that financial management, KPI and information systems control issues brought to their attention during their audit are addressed in a timely manner to ensure the continuing integrity of their financial control environment. (Refer to page 13) 6 | Western Australian Auditor General Audit opinions for providers and others universities, state training Clear audit opinions on financial statements, controls and KPIs were issued to the four public universities and the 11 state training providers and on the financial statements of six university subsidiaries for the year-ended 31 December 2014. Nine audit opinions were issued to a range of other agencies and a further 22 certifications have also been issued. The Anzac Day Trust received a qualified opinion on its financial statements as there was insufficient evidence to determine whether an amount of $15 000 paid to the Trust met the requirements of section 7 of the Anzac Day Act 1960. The Legal Contribution Trust received a clear opinion for the six months ended 31 December 2014. Qualified opinions were issued for the prior six month periods dating back to January 2010 due to weaknesses in controls. Management of the universities and state training providers is responsible for keeping proper accounts and records to enable the timely and accurate preparation of financial reports. An effective internal control system should operate to alert management to irregularities in procedures and assist them to prevent, detect and investigate errors and fraud. The Auditor General is required to issue an opinion to the responsible Minister for each agency audited. For universities and state training providers, the opinion relates to: financial statements – assurance that the financial statements and supporting notes are materially complete, accurate, reliable and comply with relevant legislation and applicable accounting standards controls – assurance that the internal control systems and procedures, manual and computerised, are adequate and ensure that financial transactions comply with legislative requirements key performance indicators (KPIs) – assurance that the KPIs are relevant, appropriate, based on reliable data and fairly present the performance of the institution in achieving its desired outcomes. Audit opinions for universities and state training providers For the year-ended 31 December 2014, clear audit opinions were issued on the financial statements, controls and KPIs of all universities, university subsidiaries and state training providers. Refer to Table 1. Some university activity is conducted through subsidiary companies. The audit opinions for these subsidiaries relate to financial statements only as they are not required to submit KPIs. The financial results of the subsidiaries are included in the consolidated financial statements of their controlling/parent university. Annual reports of subsidiaries are not required to be tabled in Parliament. Audit Results Report | 7 UNIVERSITIES Opinion on financial statements, controls and KPIs Opinion Issued Curtin University of Technology 19/03/2015 Edith Cowan University (ECU) 11/03/2015 Murdoch University 11/03/2015 The University of Western Australia (UWA) 11/03/2015 STATE TRAINING PROVIDERS Opinion on financial statements, controls and KPIs Central Institute of Technology 27/02/2015 Challenger Institute of Technology 06/03/2015 CY O’Connor Institute 27/02/2015 Durack Institute of Technology 10/03/2015 Goldfields Institute of Technology 11/03/2015 Great Southern Institute of Technology 11/03/2015 Kimberley Training Institute 04/03/2015 Pilbara Institute 06/03/2015 Polytechnic West 27/02/2015 South West Institute of Technology 25/02/2015 West Coast Institute of Training 05/03/2015 UNIVERSITIES’ SUBSIDIARIES Opinion on financial statements only Murdoch University Innovative Chiropractic Learning Pty Ltd Murdoch Retirement Services Pty Ltd Murdoch University Foundation Murdoch University Veterinary Trust The University of Western Australia The University Club of Western Australia Pty Ltd UWA Accommodation Services Pty Ltd REQUEST AUDITS Opinion on financial statements only The University of Western Australia Perth USAsia Centre Limited 06/03/2015 06/03/2015 08/04/2015 08/04/2015 30/03/2015 20/03/2015 30/03/2015 Table 1: Audit opinions issued for universities, subsidiaries and state training providers Other audit opinions and certifications A further nine opinions for statutory authorities, cemetery boards and a request audit have been issued since 4 November 2014. Refer to Appendix 1 on page 24. This concludes the 2014 financial audit reporting. 8 | Western Australian Auditor General Qualified opinions A qualified opinion alerts readers to inaccuracies or limitations in an agency’s audited financial statements or KPIs presented in their annual report. Two qualified opinions were issued. The Anzac Day Trust – Qualified opinion on financial statements The Anzac Day Trust received a qualified audit opinion on its financial statements because there was insufficient evidence to demonstrate that a payment to the Trust met the requirements of section 7 of the Anzac Day Act 1960. For sports events held on Anzac Day in Western Australia, the Act requires the body holding the event to pay the Trust 60 per cent of the net proceeds. To determine the amount due to the Trust, the body has to provide a return of financial details for the event. The Australian Football League held a football game on 25 April 2014 and provided a financial return that did not contain sufficient details. We were therefore unable to determine whether the revenue of $15 000 received for the event was correct. Legal Contribution Trust – Clear opinion for current period but the comparative period information is qualified We issued a clear opinion on the financial statements, controls and KPIs for the six months ended 31 December 2014. However, the qualified opinions on the prior period comparative information in the financial statements and KPIs is repeated as there was insufficient audit evidence about these comparative amounts. The clear opinion for the current period follows qualified opinions dating back to January 2010 arising from control weaknesses related to interest earned on solicitors’ trust bank accounts. These control weaknesses are now remedied. The Trust is entitled to receive 51 per cent of all interest earned on solicitors’ trust bank accounts held with financial institutions in Western Australia. In certain instances the financial institutions did not remit the correct amount of interest on some solicitors’ trust accounts to the Trust in prior periods. The improved controls are now considered adequate to ensure that banks remit interest as required by legislation. Audit certifications Throughout the year we conduct audit work to certify financial and statistical information produced by agencies. This helps agencies to meet conditions of State or Commonwealth funding, specific grants or legislation so that they can receive ongoing funding or apply for future funding under existing or new agreements. Our November 2014 Audit Results Report detailed 202 certifications issued by 3 November 2014, including 173 under the Royalties for Regions program – predominantly for the 30 June 2014 period. A further 13 certifications have now been issued and are reported in Appendix 2 on page 25, along with another nine under the Royalties for Regions program. Audit Results Report | 9 Management issues at universities and state training providers 72 financial and management control weaknesses were reported to universities and state training providers, up from 66 last year. 97 information system control issues were identified. Over half were unresolved issues from previous audits. Universities’ annual and long service leave liabilities continue to grow and now sit at $255 million – a 22 per cent increase in three years. One university and three state training providers met our best practice standard for their good financial controls and reporting practices in 2014. Financial control and reporting issues Every institution is responsible for developing and maintaining an internal control system and procedures to ensure legislative compliance and the accurate recording and reporting of financial information and KPIs. Internal controls can relate to governance processes, financial and human resource management and information system procedures. Where internal controls are weak, it is more likely that errors or fraud may occur and/or not be detected. The AG Act requires the Auditor General to audit the accounts and to form an opinion on controls. In forming our opinion, we assess compliance with key aspects of legislation and the ability of internal control systems and procedures to record and report reliable financial information and KPIs. A total of 72 financial and management control weaknesses were reported to management at universities and state training providers in 2014. The majority (72 per cent) were control weaknesses of sufficient concern to warrant action being taken as soon as possible. If not addressed promptly, they may escalate to significant or high risk. Normally these matters require system or procedural improvements and may be low risk matters from previous audits that have not been satisfactorily resolved. Thirteen (18 per cent) were unresolved prior year issues at six of the institutions, a reduction on the previous year. Figure 1 shows the types of control weaknesses identified from 2011 to 2014. Financial and management control weaknesses by percentage 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Assets and Expenditure Accounting Inventory Procedures 2011 94 issues KPIs 2012 83 issues Governance Liabilities Payroll and Human Resources 2013 66 issues Revenue 2014 72 issues Figure 1: Financial and management control weaknesses for last four years 10 | Western Australian Auditor General Revenue control weaknesses reported to management included: incorrect fees charged or concession eligibility on student fees not routinely checked or recorded student payment arrangements not recorded in a timely manner causing delays in invoicing and therefore delays in revenue collection student enrolment and debtor records amended and refunds processed without authorisation or review. Governance weaknesses were reported to ten institutions and included: contracts not put in place for arrangements that require a legal contract. This renders the institution exposed to loss or litigation in the event of disagreement between the parties. policies and procedures not documented or updated to ensure consistent administration and accountability for the institution’s operations. risk management policies and registers not prepared as required. Payroll and human resource control weaknesses included: Payroll certification reports not reviewed, signed and returned to the payroll unit by cost centre managers. In the tertiary education sector lecturing staff are often employed on a part-time or casual basis. Review of payroll certification reports by faculty or cost centre managers is an important control to provide assurance that staff are paid correctly for the hours they have worked. This review is also required to confirm there are no invalid ‘ghost’ persons being paid. Written voluntary separation notices to employees at some state training providers did not represent the required ‘prescribed written notice’. This resulted in employees receiving payouts in lieu of 20 weeks’ notice rather than a lesser amount. I previously reported this issue in Report 18, November 2014. Excessive leave liabilities Universities and state training providers have significant leave liabilities which require proactive management. Figure 2 below indicates that overall, state training providers have responded to Treasury’s advice of the need to actively manage their leave liabilities. The liabilities of state training providers has declined slightly since 2012. However, the universities’ leave liabilities have increased by 22 per cent over the past three years. We have recommended to universities that they do more to manage their leave liabilities, which increased by 4.1 per cent in 2014. This was greater than the average university salary increase of 3.6 per cent. Audit Results Report | 11 Annual and long service leave liability 2014 $255 million 2013 $73 million $245 million 2012 $74 million $229 million 2011 $74 million $209 million 0 $50 million $68 million $100 million $150 million $200 million $250 million $300 million $350 million Universities State Training Providers Source: Annual financial statements of universities and state training providers Figure 2: Combined universities and combined state training providers’ leave liabilities Large leave liabilities have an adverse effect on an organisation’s net assets position. These liabilities also need to be closely managed for a number of other reasons. Large balances can lead to difficulties in raising sufficient cash to pay out balances in the future as and when staff resign or retire, generally at a higher pay rate than when the entitlement was accrued. It is also important that staff take regular leave for their health and wellbeing and because fraud can be more easily concealed by staff who do not take leave. Challenges that impact upon successful leave management include: service delivery pressures ad hoc management of leave, including lack of planning. Factors that help to reduce leave liabilities include: close monitoring of leave plans to ensure that staff schedule and take their entitlement of annual leave each year and extinguish their long service leave within a few years of entitlement policies that encourage staff to take part of their leave as a cash payout or reduce their long service leave entitlement on a pro rata basis before they accrue their full entitlement. Recommendations Progress of leave liability plans should be reported regularly to the CEO and senate/council, preferably on a cost centre basis, so that problem areas can be readily identified. Management should facilitate effective succession planning and training so that back up staff are available when key staff take leave. All options to reduce accrued leave should be considered, including a cash payout if that capacity exists and meets the needs of staff. 12 | Western Australian Auditor General Information system control issues Each year we audit the information system (IS) controls at selected universities and state training providers. The audit determines whether controls are designed, implemented and operating effectively to provide assurance about the reliable and secure processing of financial and key performance information. In 2014 we audited IS controls at the four universities, the four metropolitan state training providers and five of the regional training providers. We identified 97 information system control weaknesses. Seventy-one per cent were rated as moderate weaknesses, meaning action should be taken as soon as possible. Another 29 per cent were identified as minor. None of the issues were rated as significant. Of the issues raised, 55 (57 per cent) were carried over from previous audits. This is an increase from the previous year when 38 per cent were carried over. However, 2014 saw less new findings overall mainly because agencies are taking a more holistic and proactive approach to good practice. The capability maturity assessments completed as part of the audits have provided insight for this approach. Our annual Information Systems Audit Report for 2015, which is expected to be tabled in mid-2015, will provide more detail of our IS audit results. Security findings accounted for 41 per cent of the findings which include weak passwords, unauthorised and inappropriate access and system vulnerabilities. Operations findings made up 42 per cent which include the processing and handling of information, monitoring and logging user activity, management and review of access privileges. The distribution of findings are similar to those reported for 2013 with minimal changes across areas. If not addressed, IS control issues have the potential to compromise the confidentiality, integrity and availability of computer systems. The distribution of our findings can be seen in Figure 3. 4% 1% 11% IS audit findings 42% IT operations Risk management Security Business continuity 41% Change management Physical security 1% Figure 3: Information systems audit findings in 2014 Recommendation Universities, state training providers and other agencies should ensure that financial management, KPI and information system control issues that are brought to their attention during their audit are addressed in a timely manner to ensure the continuing integrity of their financial control environment. Audit Results Report | 13 Timeliness and quality of financial reporting Preparing financial statements and being ready for audit in a timely manner after year-end enables agencies to release resources for other important financial management tasks, thereby improving the overall efficiency and financial management of the sector. Nine institutions were audit ready earlier than in the previous year. Our criteria for best practice in financial reporting (see below) consider this timeliness aspect as well as the quality of the financial statements prepared for audit. The financial statements prepared for audit were of similar quality to the previous year, with a similar number of errors. Universities and state training providers use model financial statements1 and guidelines in the preparation of their financial statements. This assists compliance with statutory requirements and helps minimise errors. Agencies can further reduce the number of errors through rigorous internal review that includes completeness, accuracy and quality of the draft financial statements and supporting working papers. Best practice for annual financial reporting and controls One university and three state training providers demonstrated best practice in their financial controls and reporting in 2014. Refer to Table 2. Our criteria for achieving best practice status include: clear opinions on their financial statements, controls and KPIs audit ready early, ideally by 31 January good quality financial statements and KPIs, supported by reliable working papers and submitted for audit within the agreed timeframe management resolution of accounting standards and presentation issues (before the audit process begins) key staff available during the audit process assessment of the number and significance of control weaknesses identified by our audit. Universities State Training Providers The University of Western Australia Central Institute of Technology C Y O’Connor Institute Kimberley Training Institute Polytechnic West Table 2: Best practice for financial controls and 2014 reporting 1 Model financial statements are provided: for universities by the Australian Government Department of Education and Training for state training providers by the Western Australian Department of Training and Workforce Development. 14 | Western Australian Auditor General Funding and student enrolments at state training providers and universities Higher student fees for state training providers resulted in increased student fee revenue despite a decline in the amount of training delivered. Government policy changes in post-secondary education in recent years have created financial challenges for universities and state training providers. The visible impact of these changes was mainly on student enrolment numbers, the value of fees and charges collected directly from students and the level of government funding received by the education institutions. Trends in income and student enrolments for state training providers and universities over the last four years are summarised in the next two sections. State training providers’ funding and student enrolments Funding of Western Australia’s 11 state training providers changed significantly in 2014 as a result of government policy changes. The main changes were a reduction in the combined appropriation funding from government and a higher student fee structure. Commonwealth and State government funding to state training providers is administered through the Department of Training and Workforce Development. Funding is determined based on a Delivery and Performance Agreement (Agreement) between the Department and the state training provider. Each Agreement considers the State’s strategic training needs as well as the needs of the local community, individuals and the training plans of industry in the provider’s region. Between 2013 and 2014 the total State funding to state training providers decreased by $40.5 million, with the funding under Agreements dropping by $44.5 million or 10.6 per cent, as shown in Figure 4. Tuition fees collected from students for 2014 increased by $24.1 million, or 82.2 per cent for the same period. Appropriation funding* and tuition fees $450 million $400 million $350 million $300 million $250 million $200 million $150 million $100 million $50 million 0 2011 2012 2013 Total Agreement Appropriation Funding 2014 Total Tuition Fees Source: Audited financial statements of state training providers Figure 4: State training providers’ appropriation and tuition fee collections * Funding under Delivery and Performance Agreements Audit Results Report | 15 Student curriculum hours is the measure used for student enrolments at state training providers. As shown in Figure 5, there was a significant decline in the training delivered in 2014 from 28.2 to 25.3 million hours. Training hours delivered (under Agreements) 30 million Hours 25 million 20 million 15 million 10 million 5 million 0 2011 2012 2013 2014 Source: Audited KPIs of state training providers Figure 5: State training providers’ Delivery and Performance Agreement profile hours for last four years A table detailing the Agreement profile hours for each state training provider appears in Appendix 3 on page 27. Universities’ student enrolments and income Student enrolments at Western Australia’s four public universities, measured by Equivalent Full Time Student Load (EFTSL), increased overall by 3.3 per cent over the last four years. Universities’ total income from continuing operations for the same period increased 6.6 per cent, inflation adjusted. This four year increase in income arose mainly due to an 8.2 per cent increase in Australian Government grants. Universities' combined student load and income 100 000 $3.0 billion 90 000 $2.5 billion Student Load 80 000 70 000 $2.0 billion 60 000 50 000 $1.5 billion 40 000 $1.0 billion 30 000 20 000 $500 million 10 000 0 0 2011 2012 Student Load (Full time equivalent) 2013 2014 Income (Inflation adjusted) Source: Universities’ annual reports Figure 6: Universities’ combined student load and income from 2011 to 2014 16 | Western Australian Auditor General Financial performance and student information for universities and state training providers The state’s four public universities and 11 state training providers were for the most part, a low to medium risk in 2014 when measured against selected key financial performance indicators. This section of the report provides a summary of selected key performance indicators and key financial ratios that are commonly used to analyse financial health. Most of this information has been reported in each university’s or state training providers’ tabled annual report but is summarised here for the convenience of Parliament. 2014 — Universities Liquidity / Current Ratio All universities rated as low liquidity risk Diversity of Revenue Three of the four universities rated as low risk and one as medium risk Dependence on International Students Two of the four universities rated as low risk and two as medium risk Operating Results All universities rated as low risk Borrowings to Equity Ratio Three universities rated as low risk and one as high risk 2014 — State Training Providers Liquidity / Current Ratio All state training providers considered low risk Financial Result Three state training providers recorded a surplus Table 3: Summary of selected 2014 financial performance ratios Universities’ financial performance The Australian Government Department of Education and Training has a number of benchmark indicators for assessing the financial performance of universities. These measures include liquidity, diversity of revenue, ratio of international student fees, operating result and borrowings to equity ratio. Each university’s performance against these indicators for the four years ending 31 December 2011 to 2014 is presented below, based on the audited financial statements. Liquidity / current ratio The liquidity or current ratio assesses an entity’s ability to meet their debts as and when they fall due. It is based on the traditional formula of current assets divided by current liabilities. The Commonwealth considers a ratio of more than one is low risk. All four universities rated as low risk in 2014. Liquidity / Current Ratio 2011 2012 2013 2014 Curtin 1.2 1.4 1.2 1.4 ECU 2.3 2.3 2.7 2.5 Murdoch 1.4 2.1 2.0 2.0 UWA 1.4 1.1 1.4 1.1 Table 4: Liquidity ratio for universities Audit Results Report | 17 Diversity of revenue – dependence on Australian Government funding One way universities can reduce their financial risks is by diversifying their revenue sources. Each university has a different capacity to generate revenue, depending on factors such as location, size, courses offered, extent of research activity, perceived standing and student profiles. The Commonwealth considers universities with 55 per cent or less of revenue received from Australian Government funding represents a low risk and between 55 to 65 per cent to be medium risk. Australian Government financial assistance includes Commonwealth Grants Scheme and other grants, HECS-HELP payments and FEE-HELP. Curtin, Murdoch and UWA were considered low risk and ECU continues to be medium risk for this indicator. Diversity of Revenue 2011 2012 2013 2014 Curtin 46% 51% 53% 55% ECU 62% 65% 64% 65% Murdoch 51% 48% 51% 53% UWA 56% 52% 51% 55% Table 5: Diversity of revenue or dependence on Australian Government funding ratio Dependence on overseas student fees Some universities diversify their revenue sources by encouraging overseas students to study their courses. However, it is generally accepted that universities should not be overly dependent on this source of income. The Commonwealth considers universities with 15 per cent or less of operating revenue from fee-paying overseas students to be low risk and between 15 and 25 per cent to be medium risk. Based on these criteria, ECU and UWA continue to be considered low risk while Curtin and Murdoch were considered medium risk for this indicator. Overseas Student Fees Ratio 2011 2012 2013 2014 Curtin 25% 23% 19% 19% ECU 16% 15% 14% 15% Murdoch 14% 13% 16% 17% UWA 12% 10% 10% 11% Table 6: Fees from overseas students as a proportion of total operating revenue Operating result Universities are not-for-profit organisations but their operating result is a useful measure of financial performance. Large deficits or a trend of a number of consecutive deficits would require review and analysis. All four universities reported a surplus for 2014 but a decline in the ratio of surplus to operating revenue. 18 | Western Australian Auditor General Operating Result / Operating Revenue 2011 2012 2013 2014 Curtin 11% 10% 7% 6% ECU 9% 7% 8% 7% Murdoch 13% 23% 12% 2% UWA 6% 11% 13% 9% Table 7: Operating result as a percentage of total operating revenue Note: Murdoch received revenue of $49 million from its subsidiary, Murdoch Retirement Services Pty Ltd, in 2012. Without this revenue the ratio would have been 11 per cent in 2012. Borrowings to equity ratio Universities are permitted by their legislation to finance their activities by borrowing. The Commonwealth considers universities with seven per cent or less of their equity represented by borrowings to be low risk. Greater than 10 per cent is considered high risk. ECU’s borrowings increased during 2012 and 2014 and UWA’s increased during 2012 and 2013 to fund building programs. Three universities are considered low risk against this indicator for 2014. Borrowings to Equity Ratio 2011 2012 2013 2014 Curtin 2% 2% 2% 2% ECU 5% 11% 10% 11% Murdoch 3% 1% 1% 1% UWA 5% 7% 8% 7% Table 8: Borrowings to equity ratio Note: Curtin’s borrowings exclude amounts for the Chemistry Centre (WA) which are offset by lease revenue. Audit Results Report | 19 Financial results of state training providers The selected key performance measures for state training providers below were reported or have been calculated from information presented in each state training provider’s annual report. Liquidity / current ratio The liquidity or current ratio is based on the traditional formula of current assets divided by current liabilities. This ratio assesses an entity’s ability to meet their debts as and when they fall due. A ratio of more than one is generally accepted as low risk. All state training providers had a ratio of more than one. Liquidity / Current Ratio 2011 2012 2013 2014 Central Institute of Technology 2.4 2.4 2.3 2.1 Challenger Institute of Technology 2.0 1.6 1.4 1.2 CY O’Connor Institute 0.8 0.9 1.3 1.3 Durack Institute of Technology 2.2 2.0 2.1 2.2 Goldfields Institute of Technology n/a 2.7 3.9 2.6 Great Southern Institute of Technology 1.8 1.8 2.2 2.5 Kimberley Training Institute 0.8 0.7 0.9 1.2 Pilbara Institute 4.7 2.6 2.2 2.2 Polytechnic West 1.0 0.5 0.9 1.1 South West Institute of Technology 1.8 1.9 1.8 1.2 West Coast Institute of Training 3.2 2.7 3.0 2.8 Table 9: Liquidity or current ratio of state training providers Financial result A number of factors can determine whether an organisation achieves a surplus financial result. However, a surplus is generally an indicator that an entity is adequately funded, and has sound financial management and/or good budgeting. For the year-ended 31 December 2014, only three state training providers recorded a surplus compared to six the previous year. Financial Result Central Institute of Technology Challenger Institute of Technology CY O’Connor Institute Durack Institute of Technology Goldfields Institute of Technology Great Southern Institute of Technology Kimberley Training Institute Pilbara Institute 20 | Western Australian Auditor General 2011 2012 2013 2014 10 457 374 2 567 717 3 034 054 1 442 890 1 439 013 -3 489 225 -5 653 729 -7 046 020 -2 944 796 -636 960 171 373 -284 072 397 941 -285 802 -754 122 -156 267 n/a -2 666 489 535 082 139 579 -1 153 288 -780 336 21 499 -213 343 -312 086 -1 694 560 -1 334 134 -477 251 9 420 438 -1 353 480 -3 506 118 -2 587 684 Financial Result Polytechnic West 2011 2012 2013 2014 -4 875 155 -11 567 281 1 117 518 4 859 533 South West Institute of Technology 55 146 74 980 -2 589 213 -4 608 000 West Coast Institute of Training 33 058 -3 728 009 579 498 -1 625 866 Table 10: Financial results of state training providers Note: State training providers are not funded for their depreciation expense. Cost per student curriculum hour The cost per student curriculum hour is a key financial performance measure. It is calculated by dividing the total cost of services by the total number of student curriculum hours of training delivered. Many factors influence this measure, so this data alone should not be used for comparison between state training providers. However it provides a high level indication of efficiency. Factors can include regional location and economic conditions, the relative cost of different courses offered and student demographics. Cost per Student Curriculum Hour 2011 2012 2013 2014 Central Institute of Technology * $11.65 $12.36 $12.27 $12.29 Challenger Institute of Technology * $13.12 $14.38 $14.40 $14.83 CY O’Connor Institute $27.11 $24.35 $24.78 $26.13 Durack Institute of Technology $21.27 $22.84 $22.66 $23.50 n/a n/a $25.83 $28.27 Great Southern Institute of Technology $19.42 $18.64 $19.04 $20.34 Kimberley Training Institute $36.27 $42.51 $41.07 $41.34 Pilbara Institute $50.65 $51.04 $57.50 $61.28 Polytechnic West * $14.14 $15.30 $13.10 $13.34 South West Institute of Technology $16.50 $17.44 $19.39 $21.06 West Coast Institute of Training * $13.77 $13.18 $14.18 $15.50 Goldfields Institute of Technology Table 11: Cost per student curriculum hour for state training providers * Metropolitan training providers The four state training providers shown in italics have recorded less than 10 per cent increase in their costs per student curriculum hour over the four years. Audit Results Report | 21 Graduate survey results This section of the report provides a summary of survey results collected by independent organisations from students studying and/or graduating from either a university or state training provider. As this information is not consistently reported in tabled annual report of universities and state training providers, it is summarised here for the convenience of Parliament. Universities’ graduate survey information The information in the following tables is based on graduate responses to the annual national Course Evaluation Questionnaire conducted by Graduate Careers Australia four months after students complete their courses. Graduate satisfaction for university students Table 12 summarises the extent to which domestic and international bachelor and undergraduate diploma level graduates were satisfied with the quality of their course. The results at all four universities fell in 2014 compared to the previous year. Graduate Satisfaction 2011 2012 2013 2014 Curtin 81.1% 83.3% 80.2% 79.8% ECU 87.4% 85.2% 87.1% 84.8% Murdoch 82.4% 83.6% 82.0% 81.6% UWA 83.9% 82.8% 82.4% 79.1% Source: Unpublished Australian Graduate Survey data from the Australian Government Department of Education and Training Table 12: Graduate satisfaction survey results for university graduates in year of survey Note: For 2014, survey responses of ‘Neither agree nor disagree’ have not been counted as ‘Agree’ as in previous years. The results for prior years have been adjusted for comparability with the current year. Graduate destination for university students The graduate destination survey results in Table 13 show the proportion of domestic bachelor and undergraduate diploma level graduates not in further full-time study who were in their desired level of employment as a proportion of those who were in or seeking employment. Graduates desired level of employment may be either full-time or part-time. The results show a two year decline in graduates’ ability to achieve their desired level of employment. Graduate Destination 2011 2012 2013 2014 Curtin 80.8% 84.1% 79.6% 69.3% ECU 73.1% 75.5% 73.7% 66.8% Murdoch 78.4% 79.6% 71.8% 68.5% UWA 81.5% 82.3% 78.5% 71.1% Source: Unpublished Australian Graduate Survey data from the Australian Government Department of Education and Training Table 13: Graduate destination survey results for university graduates in year of survey 22 | Western Australian Auditor General State training providers’ student and graduate survey information Surveys to establish student satisfaction and the proportion that gained employment are key measures of state training provider performance. Student satisfaction The student satisfaction survey for state training providers is administered through the Department of Training and Workforce Development. The annual survey is used to measure the quality of the service which is provided by the state training providers. The student satisfaction rating is based on the number of ‘satisfied’ and ‘very satisfied’ respondents to the survey. Five of the 11 providers had an increase in student satisfaction in 2014. Student Satisfaction 2012 2013 2014 Central Institute of Technology 83.8% 82.4% 83.3% Challenger Institute of Technology 86.5% 85.1% 84.9% CY O’Connor Institute 92.7% 89.1% 88.4% Durack Institute of Technology 87.6% 87.0% 90.4% n/a 80.9% 85.8% 89.1% 92.2% 91.8% 87% 91.7% 91.3% 85.1% 90.6% 87.3% 86% 86% 87% South West Institute of Technology 89.8% 90.0% 88.5% West Coast Institute of Training 86.2% 87.1% 88.7% Goldfields Institute of Technology Great Southern Institute of Technology Kimberley Training Institute Pilbara Institute Polytechnic West Table 14: Student satisfaction survey results for state training provider students Graduate achievement and destination ratings The student outcomes survey of state training provider graduates is conducted on behalf of the National Centre for Vocational Education Research every two years. The aim of the survey is to measure vocational education and training graduates’ employment, further study and other opinions of the training undertaken. A survey of 2013 graduates was not conducted in 2014 as it was a non-survey year. The results of the 2014 graduate survey were not available in time for audit and inclusion in this report. Audit Results Report | 23 Appendix 1 – Other audit opinions issued since 4 November 2014 31 December 2014 Reporting Date Opinion Issued Statutory Authorities Opinion on financial statements, controls and KPIs Legal Contribution Trust — for six months ending 31/12/2014 (Qualified opinion on comparative information in financial statements and KPIs. Refer page 9.) The Anzac Day Trust (Qualified opinion on financial statements. Refer page 9.) 30 June 2014 Reporting Date 23/03/2015 16/03/2015 Opinion Issued Cemetery Boards — Audited under the Cemeteries Act 1986 Financial statements only. There is no statutory deadline for the Boards to submit their financial statements Albany Cemetery Board 16/12/2014 Bunbury Cemetery Board 06/11/2014 Chowerup Cemetery Board 23/04/2015 Dwellingup Cemetery Board Audit in progress Kalgoorlie-Boulder Cemetery Board 16/12/2014 South Caroling Cemetery Board Audit in progress Request Audit Financial statements only. There is no statutory deadline for submission of financial statements for audit South West Cogeneration Joint Venture Final Audits Financial statements only Albany Port Authority (01/07/2014 – 30/09/2014) Esperance Port Authority (01/07/2014 – 30/09/2014) 24 | Western Australian Auditor General 05/12/2014 Opinion Issued 21/11/2014 19/12/2014 Appendix 2 – Certifications issued since 4 November 2014, including Royalties for Regions Unless stated, the certifications were for the year-ended 30 June 2014. The statements prepared by management were confirmed and no adverse reports were issued. Client Date Certification Issued Certification Relates to Black Spot Projects under the Nation Building Program (National Land Transport) Act 2009 18/12/2014 Interstate Road Transport Act 1985 18/12/2014 Nation Building Program (National Land Transport) Act 2009 18/12/2014 Department of Local Government Local Government (Financial Assistance) Act 1995: Commonwealth funding to local government authorities 18/11/2014 Department of the Premier and Cabinet Natural Disaster Relief Arrangements (NDRA) 06/02/2015 Department of Transport Nation Building Program (National Land Transport) Act 2009 projects: Commissioner of Main Roads Kewdale Intermodal Rail Supply Chain 18/12/2014 18/12/2014 Perth Light Rail Planning Study Portlink Inland Freight Corridor Concept Plan 18/12/2014 Department of Water Caring for Our Country: Project implementing the Peel Harvey WQIP: Filtering the Nutrient Storm 06/11/2014 Electricity Generation and Retail Corporation Compliance with Electricity Corporations (Electricity Generation and Retail Corporation) Regulations 2013 on Segregation Arrangements 30/01/2015 Public Transport Authority of Western Australia Nation Building Program (National Land Transport) Act 2009 projects: Grain Freight Re-Sleepering Project Perth City Link Project Trial of Low Profile Concrete Sleepers Project 21/11/2014 21/11/2014 21/11/2014 Audit Results Report | 25 Royalties for Regions Certifications Delivering Agency Royalties for Regions Approved Projects Date Certification Issued Carbon Farming – Regional Natural Resource Management 05/11/2014 Gascoyne Foodbowl Initiative 05/11/2014 Pilbara Hinterland Agricultural Development Initiative 05/11/2014 Rangelands Reform Program 05/11/2014 Regional Economic Development Water Opportunities 05/11/2014 State Barrier Fence – Regional Natural Resource Management 05/11/2014 Water Efficiency – Regional Natural Resource Management 05/11/2014 Peel Development Commission Support to Local Groupings of Country Local Governments 2012-13 – Peel DC 08/12/2014 Public Transport Authority of Western Australia Upgrade of ‘Orange’ School Buses in regional Western Australia for period 18/05/2011 — 30/06/2014 18/12/2014 Department of Agriculture and Food 26 | Western Australian Auditor General Appendix 3 – State training providers’ student enrolments Delivery and Performance Agreement profile hours of the 11 state training providers for the last four years are tabulated below. For more information see the section starting on page 15. State Training Provider 2011 2012 2013 2014 Central Institute of Technology 7 080 737 6 983 205 6 792 401 6 067 216 Challenger Institute of Technology 5 002 379 4 936 112 5 031 510 4 277 012 621 404 627 058 625 187 595 803 1 209 724 1 214 749 1 227 644 1 289 422 Commenced July 2012 Not reported 545 051 533 636 1 061 808 1 142 742 1 134 327 1 068 626 Kimberley Training Institute 703 519 715 685 744 968 742 512 Pilbara Institute 772 939 761 358 680 614 586 575 Polytechnic West 7 314 275 7 295 384 7 273 474 6 529 009 South West Institute of Technology 1 883 991 1 805 164 1 771 900 1 530 250 West Coast Institute of Training 2 331 249 2 302 147 2 340 953 2 114 001 Total DPA profile student curriculum hours 27 982 025 27 783 604 28 168 029 25 334 062 CY O’Connor Institute Durack Institute of Technology Goldfields Institute of Technology Great Southern Institute of Technology Source: Audited KPIs of state training providers Table of State training providers’ Delivery and Performance Agreement student curriculum hours for last four years For further information on state training providers, please refer to their individual tabled annual reports available on their websites or the Parliament of Western Australia website. Audit Results Report | 27 Glossary Agency Term used to describe clients audited by the Auditor General, including departments, statutory authorities, corporations, subsidiaries, cemetery boards and request audits. AG Act Auditor General Act 2006 Clear opinion (or unqualified opinion) Auditor General’s opinion expressed when an audit concludes that in all material respects the financial statements and KPIs are presented fairly in accordance with the enabling legislation of the agency, Australian Accounting Standards (including Australian Accounting Interpretations) and the Treasurer’s Instructions. EFTSL Equivalent Full Time Student Load – measure of universities’ student enrolment numbers Financial audit Work performed to enable an opinion to be expressed regarding a report about financial or performance matters prepared by the party who is accountable for the financial transactions or the performance summary. FM Act Financial Management Act 2006 IS Information systems, primarily computerised systems KPI Key performance indicator — information about service performance or outcome achievement Management letter Letter to agency management that conveys significant audit findings and results of the audit. A copy is also sent to the responsible Minister. Materiality Magnitude of an omission or misstatement of accounting or performance information that, in the light of context or circumstances, makes it probable that the judgement of a reasonable person relying on the information would have been changed or influenced. Qualified opinion Auditor General’s opinion expressed when an audit identifies that the financial statements or KPIs are likely to be misleading to users, controls were inadequate, there was material conflict between applicable financial reporting frameworks or an unavoidable limitation on audit work. Significance Relative importance in the circumstances, in relation to audit objectives, of an item, event or information, or problem the auditor identifies. TI Treasurer’s Instructions – prescribed requirements at a minimum level with respect to financial administration that have the force of law and must be observed by public sector agencies under the FM Act. 28 | Western Australian Auditor General Alphabetical Index Albany Cemetery Board ................................24 Albany Port Authority .....................................24 Anzac Day Trust, The ................................9, 24 Bunbury Cemetery Board ..............................24 C Y O’Connor Institute ...................................14 Central Institute of Technology .....8, 14, 20, 21, 23, 27 Challenger Institute of Technology .....8, 20, 21, 23, 27 Chowerup Cemetery Board ...........................24 Commissioner of Main Roads .......................25 Curtin University of Technology ...8, 17, 18, 19, 22 CY O’Connor Institute............. 8, 20, 21, 23, 27 Department of Agriculture and Food .............26 Department of Education (Commonwealth) ..14 Department of Industry, Innovation, Climate Change, Science, Research and Tertiary Education (Commonwealth) ......................14 Department of Local Government .................25 Department of the Premier and Cabinet ........25 Department of Training and Workforce Development .............................................14 Department of Transport ...............................25 Department of Water .....................................25 Durack Institute of Technology 8, 20, 21, 23, 27 Dwellingup Cemetery Board ..........................24 Edith Cowan University .......... 8, 17, 18, 19, 22 Electricity Generation and Retail Corporation ...................................................................25 Esperance Port Authority .............................. 24 Goldfields Institute of Technology....... 8, 23, 27 Great Southern Institute of Technology ... 8, 20, 21, 23, 27 Innovative Chiropractic Learning Pty Ltd ........ 8 Kalgoorlie-Boulder Cemetery Board ............. 24 Kimberley Training Institute ... 8, 14, 20, 21, 23, 27 Legal Contribution Trust................................ 24 Murdoch Retirement Services Pty Ltd ............ 8 Murdoch University ................. 8, 17, 18, 19, 22 Murdoch University Foundation ...................... 8 Murdoch University Veterinary Trust .............. 8 Peel Development Commission .................... 26 Perth USAsia Centre Limited .......................... 8 Pilbara Institute ....................... 8, 20, 21, 23, 27 Polytechnic West .............. 8, 14, 20, 21, 23, 27 Public Transport Authority of Western Australia ............................................................ 25, 26 South Caroling Cemetery Board ................... 24 South West Cogeneration Joint Venture ...... 24 South West Institute of Technology ... 8, 20, 21, 23, 27 University Club of Western Australia Pty Ltd .. 8 University of Western Australia .... 8, 14, 17, 18, 19, 22 UWA Accommodation Services Pty Ltd.......... 8 West Coast Institute of Training ... 8, 20, 21, 23, 27 Audit Results Report | 29 Auditor General’s Reports Report Number Reports 2015 Date Tabled 6 Managing and Monitoring Motor Vehicle Usage 29 April 2015 5 Official Public Sector Air Travel 29 April 2015 4 SIHI: District Medical Workforce Investment Program 23 April 2015 3 Asbestos Management in Public Sector Agencies 22 April 2015 2 Main Roads Projects to Address Traffic Congestion 1 Regulation of Real Estate and Settlement Agents 25 March 2015 18 February 2015 Office of the Auditor General Western Australia 7th Floor Albert Facey House 469 Wellington Street, Perth Mail to: Perth BC, PO Box 8489 PERTH WA 6849 T: 08 6557 7500 F: 08 6557 7600 E: [email protected] W: www.audit.wa.gov.au Follow us on Twitter @OAG_WA Download QR Code Scanner app and scan code to access more information about our Office
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