BCP Business Continuity Planning Services Powered by SingTel Be Connected, Be Equipped and Be Prepared! Every organisation is at risk from potential disasters. Creating and maintaining a Business Continuity Plan (BCP) helps to ensure that an organisation has the resources and information needed to deal with emergencies. Business Continuity/Disaster Recovery (BC/DR) plans encompass how employees communicate, where they go and how they will continue their jobs when a disaster or emergency occurs. With your business needs in mind, SingTel has a comprehensive and cost-effective suite of Business Continuity Solutions to keep your company up and running at all times. BCP is a Necessity, not a Luxury! 1 Disaster Recovery It is critical for businesses to restore operations including regaining access to data, communications, workspace and other business processes after any disaster. Some of the business continuance solutions include: ∑XPAN Storage Management • SingNet Access ∑XPAN Backup Management • Retrieve and restore data rapidly to ensure business operation continue without disruption with Automated, Manual Backup or Off-site Tape Storage. ∑XPAN Work Area Recovery • Provides a contingency office environment equipped with everything you need for a total business continuity on both a shared and guaranteed basis. ∑XPAN • Broadband on Mobile (BOM) • Meg@POP Remote VPN Access offers you secured remote access to your corporate intranet VPN via the public internet, wherever you are. • A range of flexible and cost-effective ‘pay-as-you-grow’ managed services are available from Storage Area Network (SAN) and Remote backup (OBR). ∑XPAN Gain access to the office network and work from home or another location, and collaborate with other team members via: • Meg@POP HomeLink provides a secured and dedicated DSL based access to your corporate intranet VPN from residential locations. HOSTING SERVICES Work Area Recovery 2 Work@Home/Anywhere ∑XPAN Storage Management Backup Management LOCAL NETWORK SERVICES Local Standby Scheme / Disaster Recovery Service (DR) Provides a pre-configured back-up connectivity to your DR site. When the main site fails, the back-up connectivity can be activated when required. DR services include: • Meg@POP EthernetLink Disaster Recovery • GigawaveLite Standby Scheme • MetroE Disaster Recovery Service INTERNATIONAL NETWORK SERVICES ConnectPlus IP VPN Backup Port Service allows customers to backup the primary circuit via a separate IP port at the same or lower bandwidth. This scheme of service prevents business downtime when there is a failure of the primary circuit due to outage. ConnectPlus E-VPN Backup Port Service provides pre-configured back-up connectivity to your primary site. For critical sites, customers can subscribe to a diversed local loop and separate customer premise equipment. When the primary site fails, back-up connectivity can be activated automatically. ConnectPlus E-Line Service allows you to connect your global data centers at high bandwidths for more efficient deployment of BCP between main and backup sites. Bandwidth is secure and dedicated, ensuring high integrity of data transmission with no data loss. • SingTel WorldConference enables team members at various locations to collaborate through audio meetings, augmented by real-time data collaboration through an internet connection, using a standard web browser. With Conference-On-Demand account, users can trigger meetings “on the fly” without the need to make any reservation. The Crisis Conference feature also allows the user to trigger an automatic dial-out to a pre-registered list of people (e.g. the crisis management team) simply by calling a hotline number so members can hold a "meeting" remotely via audio-conference • BGAN - SingTel Satellite's Broadband Global Area Network via Inmarsat is the world's first mobile communications service of any kind to provide both voice and broadband data simultaneously through a single, truly portable device globally. It offers guaranteed data rates of up to 492kbps over shared channels. 3 Communications It is very challenging and critical to stay in touch with your loved ones and stakeholders during disasters. Important messages and instructions can be conveyed via: Crisis Conference - Management Alert A management alert conference can be an on-demand or scheduled conference that is initiated by managers or team leaders who need to communicate with their team at short notice i.e. in an emergency situation to enable large groups of people to communicate rapidly and efficiently. BizLive SMS BizLive SMS is a web-to-mobile SMS messaging solution that allows users to reach out to the masses all at once instead of having to send one message at a time. During an emergency, all staff members can be contacted at one go at the click of a button. For more information on the BCP solutions featured above, please visit http://business.singtel.com/industry_solutions or If you have any queries, please drop us an email at [email protected]