The most practical supply chain conference you'll attend in 2010 p A practical conference on How to engage suppliers in sustainability Save £ 3 you re 50 when gi 10th S ster before ep tem 2010! ber EXPERT SPEAKERS INCLUDE: Your blueprint to delivering profitable efficiency 9TH-10TH NOVEMBER 2010 > REGENTS PARK MARRIOTT HOTEL, LONDON www.ethicalcorp.com/supplychain ✓ Achieve better supplier engagement through better internal alignment with cross-departmental and functional teams ✓ Galvanise how operations teams think about where to buy, and sourcing from the best suppliers ✓ Overcome challenges associated with identifying suitable KPIs, questionnaires and scorecard systems for your supplier mix ✓ Develop better procurement metrics with a commercial AND sustainability focus aa WHAT YOUR SUPPLY CHAIN PEERS THINK ABOUT OUR EVENTS: “What a GREAT agenda you have put together. You are spot on this year on the themes affecting supply chains and the biggest obstacles.” CO-SPONSORS – Mark Bueltmann, Manager Sustainable Supplier Development, American Electric Power "Ethical Corporation bring together the best in business to make a difference” – Jeff Swartz, CEO, Timberland ORGANISED BY THIS CONFERENCE IS FOR YOU IF YOU WORK IN: · · · · · Supply Chain Procurement Sourcing Supplier Management Supplier Development · · · · · Supplier Diversity Purchasing Corporate Responsibility Sustainability Environmental Affairs · · · · · Operations Communications Sustainable Sourcing Ethical Sourcing Supplier Engagement Open now to see the full conference agenda p Get the most out of this conference by making sure both sustainability and procurement teams attend t OUR 5 GUARANTEES TO YOU supply chain? The question is no longer: why create a sustainable one? It’s: how do we get our suppliers to help us create Dear Colleague, supply chain agenda has moved from the Over the past two years, ownership of the sustainable procurement professionals are becoming CR team to the procurement team. At the same time, agenda can drive. ability more aware of the potential savings the sustain raising are long gone. The next big Everyone is coming on board – the days of awareness your sustainability agenda’? And, crucially, question is ‘How do you properly engage suppliers in what are the business processes involved? right down to the nitty gritty. Leading It’s time for practical action and this conference will get leave with the best examples on You’ll . practitioners will show you where to focus your efforts to suppliers. say to what to place everything from what incentives to put in will not waste your time talking about The Engaging Suppliers in Sustainability Conference a sustainable supply chain means. what what carbon footprint is or discussing theories of No fluff, no pitches, just the concrete HOW-TOs at the lowest possible price. Practical and Traditionally, supply managers sought only to source ies are factored in. To drill down into priorit ability operational challenges emerge when sustain conference is focused on four key themes: the issues and illustrate the steps to resolve them, the ement functions Theme 1 – Practical ways to embed sustainability in procur your efforts Theme 2 – Where in your supply chain should you focus ers Theme 3 – Powerful techniques to incentivise suppli it comes to different initiatives and Theme 4 – Where can you get meaningful support when certification standards balance of senior executives with As always, we have the best speakers, with the right es the practical purposes of this event. match which ounds backgr ement sustainability and procur chains such as Marks & Spencer, Procter Apart from well-known leaders in sustainable supply bring you refreshing case studies from also will & Gamble, Philips, Pepsico and Coca-Cola, we . Group Citi and companies such as Little Chef, Alstom of Produce World – the UK’s largest To ensure we approach the issues holistically, the CEO er perspective. Shedding light on what suppli a supplier of fresh food – will share experience from quicker and cheaper. targets reach them help to suppliers need from their customers the experts and develop solutions to So come fully prepared to roll up your sleeves, learn from now. problems that may have seemed impossible, until ences – a clear measure of how valuable Over 700 people have attended our supply chain confer g list, make sure you reserve your ticket they are. To avoid the risk of ending up on the waitin today. th 10th November, 2010! I look forward to seeing you in London on the 9 and Kind regards, Cora Ng Conference Director er rget - regist P.S. Don't fo ember 2010 by 10th Sept ! to save £350 AN UNRIVALLED LINE-UP OF EXPERT SPEAKERS: 1 To match the practical purpose of the event, we have made sure that speakers come not just from the sustainability side but also the procurement side. You will profit from the experience of our speakers, and take away powerful new strategies and solutions to address your most pressing supplier engagement challenges. AN EXCELLENT NETWORKING OPPORTUNITY: 2 Ethical Corporation events are renowned for bringing together communities of decision makers, giving you the best chance to fill your contact book and establish meaningful relationships. The Engaging Suppliers in Sustainability Conference will be no exception. A POWERFUL AGENDA THAT ALLOWS CROSS INDUSTRY LEARNING: 3 After months of research with leading figures in your industry, we are confident the agenda features every one of the key challenges you are faced with right now. The Engaging Suppliers in Sustainability Conference brings you over 20 senior practitioners drawn from the retail, electronics, engineering, chemicals, constructions, banking, beverage industries and more. NO MORE SALES PITCHES – ONLY HARD-HITTING AND IN-DEPTH INSIGHT: 4 The Engaging Suppliers in Sustainability Conference is an independent event. Every single presentation will go through a rigorous review process in advance – to ensure a consistently high quality of presentations. Sales pitches and PR will not be allowed. DYNAMIC AND INTERACTIVE SESSIONS: 5 You will not be talked at. This conference is a fully participatory experience. The sessions are fully interactive, with questions throughout, and the opportunity for you to get your voice heard and concerns addressed by leading figures from your industry. Got any questions? Contact [email protected] or call +44 (0) 207 375 7575 DAY ONE 9th November 2010 KEYNOTE DISCUSSION Engagement from the supplier perspective: Balancing the carrot and the stick To really engage with your suppliers, you need to understand how they tick. You need insight into their challenges, their perspectives. You need to take their advice. Produce World is the UK’s largest supplier of fresh produce, with a turnover of £250m. The company’s CEO will give insights into the challenges his company faces and what he believes to be the secrets to successful supplier-buyer relationships. • Learn the most effective language to use when selling sustainability internally and to suppliers • Hear about the best tried and tested approaches from bigger companies when engaging suppliers • Understand what suppliers need from big brands to help them reach their targets more quickly and at a lower cost Produce World, William Burgess – CEO PLENARY DISCUSSION How to get buy-in even when you’re not your suppliers’ biggest customer When the world’s largest retailer says to their suppliers: “If you do not meet these environmental and social standards, you will be banned from selling products at Wal-Mart” – it brings about a ripple effect on companies around the world. Of course, not all companies can exert the same leverage as Wal-Mart. If your company represents just a small portion of a supplier’s business, how do you get them to aid your sustainability agenda? Attend this session as we set the scene with the rules of effective supplier engagement. Hear about: • Proven strategies used to engage suppliers in sustainability even when you’re not their biggest buyer • Simple steps you can take to drive internal alignment from CSR and procurement departments Marks & Spencer, Mike Barry – Head of Sustainable Business Ahold, Roland Waardenburg – VP of Corporate Responsibility www.ethicalcorp.com/supplychain THEME 1 Practical ways to embed sustainability in procurement functions How to integrate sustainability to meet overall purchasing targets Extra sustainability criteria have been added to supplier requirements and how they are qualified. Attend this session to learn how to take them into account in your decision making process. • Discover how to map sustainability opportunities against existing categories of your procurement priorities • Understand how sustainability can help you meet your everyday price and quality agenda without compromising on supply chain flexibility Alstom, Sylvie Margueret - CSR Purchasing Director Wrigley Company, Donna Westerman - Supplier Diversity and Social Responsibility Director Forget the jargon, proven techniques to engage even the less sustainabilitysavvy suppliers Tried and tested methods that ensure suppliers understand your aims and carry out your requests correctly, even when they don’t have the necessary sustainability experience and training. At this session, find out how to: • Develop effective questionnaires and assessment tools that speak to suppliers in a language they understand • Benchmark communication techniques used by other procurement teams that you can put to use immediately Little Chef, Jayne Davies – Purchasing Director How to dramatically improve results through incentivising and empowering procurement functions According to the Carbon Disclosure Project’s 2010 Supply Chain Report, formal training programs in supply chains is a route that 73% of members are either following or plan to be within 12 months. As an incentive, 84% of members also include specific carbon management goals in employee evaluations. In this session: • Hear about detailed analysis of the most effective training methods on awareness building designed specifically for procurement staff on sustainability issues • Discover how to identify the best ways of relating performance to meet these new criteria • Learn how to re-evaluate existing procurement metrics - Guidelines that will help you meet both commercial AND sustainability objectives Montepaschi Group, Luca Guzzabocca – Director of Procurement, Logistics, HSE, Security Management Achieve better supplier engagement through improved internal alignment • Why and how specific company departments need to be kept updated about progress, policy and what’s happening in the supply chain • Understand why supplier engagement is vital: Cases where things have gone wrong, and how they could have been prevented by better communication • The supplier perspective: lessons learned from 15 years of developing sustainability, including how big companies should approach suppliers and how to persuade them to engage Nestlé, Antonia Wanner – Head of Procurement Excellence Acknowledgements to our Panel of Experts We would like to express special acknowledgement to our panel of experts who have really helped us zone into the core topics of this agenda: Cadbury, Nathalie Ritchie, Head of Ethical Sourcing | BAE Systems, Henrietta Anstey, Corporate Responsibility Manager, Environment | AkzoNobel, Johan Widheden, Sustainability Assessment Expert | Ecolab, Alice Wheelwright, VP Global Market & Segment Initiative | The Walt Disney Company, DeLynne Ano, Director – Supplier Diversity & Sustainability | AMR Research, Stephen Stokes, VP Climate Change and Business | GlaxoSmithKline, James Hagan, Vice President, Corporate Environment, Health and Safety | Danone Water UK, Rebecca Williams, Physical Logistics Manager, Beverages Division | World Economic Forum, Sean Doherty, Head, Logistics & Transport Group | Alliance Boots, Richard Curtis, Sustainability & Lean Manager | McDonald’s UK/Europe, Jacqueline Macalister, Sustainable Supply | Ikea, Jeanette Skjelmose, Social and Environmental manager | ENDS Report, Roz Bulleid, Senior Writer, Supply Chain and Waste & Resources | The Helical Group, Niall Marriott, Development Director | Accenture, Justin Keeble, Consultant – Sustainability Practice | Atos Origin, Nigel Issa, Associate Partner | Courier Systems, Alex Germanis, Environmental Development Manager | Mirroxx, Tobias Schwind, MD | Group discounts available – forward this brochure to your colleagues now DAY TWO 10th November 2010 PLENARY DISCUSSION Tackling social issues – a key part of a sustainable supply chain Reducing environmental impact in the supply chain is a key area, but sustainability issues are not limited to environmental concerns. Reports on poor labour conditions still make headline news, as demonstrated by recent labour related allegations at Foxconn’s China factories. Attend this interactive session and get unbiased insights from a former vicepresident of Timberland and Levi Strauss, and an NGO involved in recent campaigns against child labour in cotton production. • Expert tips on how you can avoid lurid headlines that are every company’s nightmare • Ensure your suppliers do not just agree on paper. Find out how to get them to understand and live up to the social standards you expect Vectra International, Patrick Neyts – Senior Advisor (former VP of Timberland and Levi Strauss) Environmental Justice Foundation, Steve Trent– Director THEME 2 Where should you focus your efforts? Stronger together: How to combine sustainability assessment with existing supplier assessment Making sustainability part of your supplier assessment process means you can focus on where in your supply chain you need to target. A scorecard system is one of the ways that will help you point out to suppliers how their support on sustainability issues will be rewarded. Attend this session to get details on: • How to decide which metrics and criteria to include on your supplier scorecard • How to develop an effective assessment template that not only covers questions on cost, service and quality, but also environmental and social challenges as well • How you can easily communicate the metrics to key suppliers to ensure that everyone is committed and engaged Procter & Gamble, Peter White – Director, Global Sustainable Development SGS, Charlie Ly Wa Hoi – Global Sustainability Services Director Practical advice on key supplier engagement issues Master the art of identifying suppliers who are likely to deliver the greatest benefits Gathering vital data: An innovative alternative to supplier questionnaires If you have a global supply chain that involves over 10,000 individual suppliers, where do you start? To ensure a truly sustainable supply chain, you must be able to identify the suppliers that have most potential and can get you the biggest improvement in sustainability. Attend this session to hear about: • Which reward structure will get you the biggest benefits. Should the biggest improvement be favoured or should the most sustainable suppliers get your next big order? • What KPIs (Key Performance Indicators) should you employ? • “How can laggard suppliers be identified?” What are the best ways to support them so they can realistically meet your demands? Box-ticking questionnaires can be ineffective at analysing progress or understanding difficulties suppliers face. Interface Flor takes an innovative approach to gathering data, EPDs (Environment Product Declarations) are used to put the focus back on the supplier to declare what goes into their products. It can be effective in increasing transparency in the supply chain. Bovis Lend Lease, Paul Toyne – Head of Sustainability Overcome challenges that procurement and CSR teams often face at the implementation stage • In terms of the issue of trust, when is self-assessment more appropriate and when should you conduct site visits? • Best practice procedures for dealing with supplier reluctance or bogus data responses • Scope vs detailed analysis, hear about the trade-offs when implementing a global supply chain evaluation Attend this session to hear about the benefits and hindrances in asking suppliers declare all the ingredients of the products and their environmental impacts. Learn about the pros and cons of EPDs as opposed to traditional questionnaires. Interface Flor, Ramon Arratia – Sustainability Director Your guide to starting the conversation with suppliers at the right level Starting the conversation with the wrong people or without the right planning can leave suppliers confused, or worse, lead them to become disengaged. This session will provide some realistic solutions to avoid these pitfalls: • How should you decide what data to ask from your suppliers so that you get meaningful and timely responses? • How much can you realistically expect from suppliers who are new to sustainability? Citi, John Sklet – SVP, Real Estate Global Operations and Supply Chain • Uncover meaningful mechanisms you can put in place that encourage mutual feedback Citi, Sam Pilcher - VP, Environmental Manager BT, Glenn Edwards – Head of Procurement Policy Pepsico – (Speaker confirmed, to be announced soon) British American Tobacco, Barbara Klammer – Group Head of Environment Health & Safety Check out some sample attendees from our recent Supply Chain conferences! Danone - Supply Chain & Operations Director Danone - Operations Manager - Dairy Division McDonald's Europe - Senior Director Supply Chain Europe Maersk Logistics - Supply Chain Development Analyst Boeing - Director - SSG Supplier Management Site Services Boeing - Director - Capabilities & Processes Kraft Europe - End to End Projects - Europe EBRD (European Bank for Reconstruction and Development) - Vice President, Environment, Procurement and Administration BT - Head of Environment and Climate Change Airbus - Head of Eco-Efficiency Procurement BAE Systems - Corporate Responsibility Manager - Environment Deutsche Post - Senior Expert Corporate Procurement Ikea - Head of Social and Environmental Affairs Renault - Purchasing Sustainable Development Manager Kimberly-Clark Europe - Head of Sustainability EMEA Deutsche Telekom - Senior Expert Corporate Procurement Eastman Chemical Company - EMEA Sustainability Manager Timberland - European CSR Manager Oticon - Purchasing Manager Check the website for frequent updates on new speaker additions! www.ethicalcorp.com/supplychain R EG I ST ER N OW Save £350 if you book before 10th September How to Engage Suppliers Conference Powerful techniques to incentivise suppliers Discover how to implement effective action plans to build strong supplier relationships You have identified what to measure and how to measure it. Now the key question is identifying how to engage suppliers. In this session you will: • Hear about innovative solutions that will help you encourage suppliers to commit to long-term sustainability goals • Learn effective strategies to achieve objectives by working collaboratively with suppliers • Learn how to use the info gathered to boost performance across the entire supply chain Coca-Cola Enterprises, Dim Mozin - Director of Procurement, European Supply Chain Help suppliers be energy efficient so savings can be passed back to you • Hear about tried and tested methods used by leading companies that have helped their suppliers become more energy efficient • How much support and technical expertise should you offer, whilst ensuring that the costs don’t outweigh the benefits? • Get tips on how you can map out an incentive structure for your suppliers Tetra Pak, Rupert Maitland-Titterton – Environment and External Affairs Director THEME 4 Where can you get meaningful support? 1. CHOOSE YOUR PASS TYPE Register by: PLATINUM PASS GOLD PASS SILVER PASS Super Early Bird Early Bird 10th September 2010 15th October 2010 £1,945+VAT ■ £2,095+VAT ■ Save £350 Save £200 £1,445+VAT ■ £1,595+VAT ■ Save £350 Save £200 £1,095+VAT ■ £1,245+VAT ■ Save £350 Save £200 £995+VAT ■ £1,145+VAT ■ Save £350 Save £200 BRONZE PASS A big obstacle for companies developing a sustainable supply chain is understanding the proliferation of standards, protocols and certifications. They are seemingly endless. All are worthy, but which one is right for you? • Get insight into the evaluation process some leading companies went through when deciding which certificates and standards to adopt and which to pass • Practical steps that will help you assess which one offers the most support and benefits • The auxiliary marketing value of standards and certification logos on products relies on choosing the right ones. What are the key points and criteria you need to look out for? Cadbury, Nathalie Ritchie – Head of Ethical Sourcing BUSINESS OPPORTUNITIES FOR SOLUTION PROVIDERS • Raise your profile and network with senior decision-makers who all have an active interest in creating a more sustainable supply chain • Exhibit or address potential clients via speaking and sponsorship opportunities Contact Andrew Bold NOW on +44 (0)20 7375 7188 or email [email protected] WHAT YOU GET: PLATINUM GOLD £2,295+VAT ■ £1,795+VAT ■ £1,445+VAT ■ £1,345+VAT ■ SILVER BRONZE • Access to all sessions • Access to all sessions • Access to all sessions • Access to all sessions • Networking lunch • Networking lunch • Networking lunch • Networking lunch and coffee breaks and coffee breaks and coffee breaks and coffee breaks • Evening Drinks • Evening Drinks • Evening Drinks • Evening Drinks Reception Access Reception Access Reception Access Reception Access • Access to • Access to • Access to + Access to presentation slides presentation slides presentation slides presentation post-conference post-conference post-conference slides post-conference • Access to audio • Access to audio + Access to audio recordings of every recordings of every recordings from conference session conference session every conference • 1-year subscription + 1-year subscription session to Ethical to Ethical IF YOU'RE A NON-VENDOR COMPANY WITH A Corporation Printed Corporation TURNOVER OF UNDER £250 MILLION THEN PLEASE Magazine Printed Magazine GET IN TOUCH FOR A REDUCED TICKET RATE. 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ENTER YOUR DETAILS Working with external certification and standards organisations London, 9th-10th November 2010 PRIORITY CODE BOX THEME 3 Cancellation Policy: Places are transferable without any charge. Cancellations after 10th September 2010 incur an administrative charge of 25%. If you cancel your registration after 8th October 2010 we will be obliged to charge the full fee. Please note – you must notify Ethical Corporation in writing of a cancellation, or we will be obliged to charge the full fee. The organisers reserve the right to make changes to the programme without notice. All prices displayed are exclusive of VAT unless otherwise stated but, vat will be charged, where applicable, at the prevailing rate on the invoice date and the relevant details will appear on the invoice. For more details about prices please see terms & conditions on www.ethicalcorp.com/supplychain Places are strictly limited, book today! P The most practical supply chain conference you'll attend in 2010 A practical conference on How to engage suppliers in sustainability Save £ 3 you re 50 when gi 10th S ster before ep EXPERT SPEAKERS INCLUDE: Your blueprint to delivering profitable efficiency 9TH-10TH NOVEMBER 2010 > REGENTS PARK MARRIOTT HOTEL, LONDON www.ethicalcorp.com/supplychain ✓ The best speakers: Over 20 supply chain, procurement and sustainability practitioners – drawn from the retail, electronics, engineering, chemicals, constructions, banking, beverage industries and more… ✓ Business-specific answers: A unique opportunity to learn from peers facing the same supplier engagement challenges as you ✓ Practical corporate case studies: Including some joint presentations, hear from the CSR side and the procurement side to get a holistic view ✓ More active participation: Our innovative and dynamic sessions are structured with plenty of time for audience participation in debate and discussion ✓ Unrivalled networking opportunities: Build lasting relationships with senior supply chain and sustainability executives – from your industry, and beyond Confirmed speakers: Bovis Lend Lease, Paul Toyne – Head of Sustainability Citi, John Sklet – SVP, Real Estate Global Operations and Supply Chain BT, Glenn Edwards – Head of Procurement Policy Citi, Sam Pilcher – VP, Environmental Manager Produce World, William Burgess – CEO Alstom, Sylvie Margueret - CSR Purchasing Director Tetra Pak, Rupert Maitland-Titterton – Environment and External Affairs Director Wrigley Company, Donna Westerman - Supplier Diversity and Social Responsibility Director Pepsico (speaker to be announced soon) Little Chef, Jayne Davies – Purchasing Director Coca-Cola Enterprises, Dim Mozin – Director of Procurement, European Supply Chain Marks & Spencer, Mike Barry – Head of Sustainable Business Nestlé, Antonia Wanner – Head of Procurement Excellence British American Tobacco, Barbara Klammer - Group Head of Environment Health & Safety Montepaschi Group, Luca Guzzabocca – Director of Procurement, Logistics, HSE, Security Management Cadbury, Nathalie Ritchie – Head of Ethical Sourcing Vectra International, Patrick Neyts – Senior Advisor (former VP of Timberland and Levi Strauss) Interface Flor, Ramon Arratia – Sustainability Director Ahold, Roland Waardenburg – VP of Corporate Responsibility Procter & Gamble, Peter White – Director, Global Sustainable Development CO-SPONSORS ORGANISED BY Environmental Justice Foundation, Steve Trent – Director SGS, Charlie Ly Wa Hoi – Global Sustainability Services Director DNV (Speaker confirmed, name to be announced soon) P Open now to see the full conference agenda tem 2010! ber