ACH Specialist Series: How to Legally Recover Unauthorized ACH Withdrawals After the NACHA Return Deadlines Tuesday, June 3, 2014, 1:00 – 2:30 p.m. Did you know that the Originating Depository Financial Institution (ODFI) can still be liable for an unauthorized ACH withdrawal long after the NACHA return deadlines? Although the Receiving Depository Financial Institution (RDFI) can’t recover funds through the NACHA network via return entries after the return deadline, the RDFI can obtain reimbursement from the ODFI under a breachof-warranty theory through other legal methods. This webinar will explain the NACHA rules regarding the proper return of unauthorized ACHs through the NACHA system, and how to legally recover unauthorized ACH withdrawals after the NACHA return deadlines. Highlights: • Return deadlines for consumer and corporate accounts • When a late claim can be submitted through the NACHA system • Reg E and NACHA rules conflicts and how to handle them • Bringing a breach of warranty claim against the ODFI • Getting indemnity from the ODFI • TAKE-AWAY TOOLKIT o NACHA Operating Rules and Bulletins relating to breach-of-warranty claims and indemnification o Employee training log o Quiz you can administer to measure staff learning and a separate answer key Attendance verification for CE credits provided upon request. Who Should Attend? This informative session will be useful for all deposit personnel, including loan operations staff and officers, tellers, service representatives, compliance officers, attorneys, and managers. Convenient! Listen to the on-demand web link on your iPad iPhone Android Instructions will be emailed to you with the on-demand link. About the Presenter – Elizabeth Fast, JD, CPA, Bankers Choice Elizabeth Fast is a partner with Spencer Fane Britt & Browne LLP where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor. Can’t attend the live webinar? The ON-DEMAND WEB LINK** is a recording of the live event including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Within 5 business days following the webinar, you will be provided with a web link that can be viewed anytime 24/7 for the next 6 months. This link will expire 6 months after the live program date. But there’s more . . . AS AN ADDED BONUS, you will also receive a FREE audio/visual CD ROM.* The CD includes the original audio/visual presentation, the question and answer sessions, and the handouts. Use the ondemand link or this “off-the-shelf” training program for those that could not attend the live seminar and for future training. *CD ROM is for Mac and PC use only 1 ACH Specialist Series: How to Legally Recover Unauthorized ACH Withdrawals After the NACHA Return Deadlines Tuesday, June 3, 2014, 1:00 – 2:30 p.m. FEES ARE PER COURSE PER LOCATION Check Your Training Option: _____ Webinar Site License IBC Education Program & CBN Participant $200 IBC Participant $250 Non IBC Participant $400 (audio will be over normal phone lines with visuals cast over the web) _____ Special Price for Webinar License & On-Demand Web Link IBC Education Program & CBN Participant IBC Participant Non IBC Participant _____ On-Demand Web Link IBC Education Program &CBN Participant IBC Participant Non IBC Participant $350 $400 $500 $300 $350 $425 Delivery of Materials Your pin number, hook-up instructions and handouts can be e-mailed to you or sent U.S. Mail. If you would like them e-mailed you will need Adobe Acrobat Reader available free at www.adobe.com. Please check below the delivery option you prefer. _____ Send E-Mail My E-mail Address is: _____________________________________________ _____ Send US Mail _____ Send by Fax My Fax Number is: __________________________ Name Title Bank Street Address City/State/Zip Phone/Fax Email Easy Ways to Register Mail IBC Education Foundation 1900 Grant Street, Suite 1120 Denver, CO 80203 Phone – 303-832-2000 Fax – 303-832-2040 E-Mail – [email protected] $_____ Amount Enclosed Thank you to our IBC Education Foundation education program sponsor: BANKERS’ BANK OF THE WEST All education programs are developed through IBC Education Foundation, a 501(c)(3) nonprofit organization 2