2012 LUNCHTIME TIP Webinar Series Date Time Payments Basics QUICK & PRACTICAL TRAINING SESSIONS Rules Violations: How to file one Intermediate Level Your Instructor(s) Jim Petkovits, AAP, Vice President of Education - Jim is Vice President of Education for WesPay and has over seventeen years of experience in Electronic Banking. Jim is responsible for developing and providing education and training to WesPay members through in-person workshops, webinars and in-house training. He is a member of the NACHA’s Payment Institute Faculty. (Approximately .6 AAP CE Credit) Do you keep sending NOCs without getting any results? Ever asked for a copy of a WSUD or authorization and not received it? Are you fed up and want to do something about it? We all want to play nice in the network and it is best to call the ODFI/RDFI to resolve the issue, but sometimes we have to get NACHA involved. Appendix Ten in the NACHA Operating Rules addresses rules violations and enforcement. This lunch time tip session will define the criteria under which a rules enforcement proceeding may be initiated and how to file a report. Patty Presta, AAP, Vice President of Education - Patty Presta, AAP, is Vice President of Education at WesPay and has conducted ACH training for over fourteen years. Her responsibilities include training financial institutions through live workshops, webinars, and webcasts, as well as consulting on such topics as ACH Origination, Risk Management and other electronic payment-related issues. Patty has taught at NACHA’s Payments Conferences and Payments Institute. Who should attend? • • • • ONE FEE DOES IT ALL! AAP Training ACH Operations Electronic Payments Managers Relationship Officers One site fee can educate your entire department. Each site registration provides you with access to the teleseminar on a single telephone line and one (1) set of handouts. There is no limit to the number of people who may listen in and participate on that line. If you plan to have people participating from multiple locations on different telephone lines, a separate registration form must be submitted and a separate registration fee must be paid for each line used. Friday, February 3, 2012 12:00 pm - 12:30 pm Pacific Time Confirmation and handout materials will be sent to the contact person at the email address provided. If you do not receive materials by end of day February 1, please call (415) 373-1188. •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• REGISTRATION FORM Financial Institution Information Three Ways to Pay DEBIT YOUR ACCOUNT THROUGH THE ACH Contact Person’s Name Financial Institution Name R/T # Routing/Transit Number DDA Account # or G/L Account # Address PAY BY CREDIT CARD Visa Mastercard City/State/Zip Phone E-mail address $ Amount American Express Name (confirmation will be sent to this e-mail address) Prices Non-members . . . . . . . $100 for each session and phone line WesPay members . . . . . $50 for each session and phone line Education Club points . . . . . . . . . . . . . . . . . . . . . . . . . 1 Point AAP Discount - Automatic 10% OFF Deadlines and Cancellation Policy: Online registration deadline is 2/1. Fax-in form registration deadline is 2/3. Payment must be received by 2/3. 50% refund for cancellations made after 2/1. Signature Card # Expiration Date $ Amount SEND A CHECK with this Registration Form for the full amount made payable to Western Payments Alliance. Payment Enclosed $ Coupon Code: Rules Violations: How to file one February 3, 2012 MAIL or FAX THIS FORM WITH PAYMENT TO: Western Payments Alliance 300 Montgomery Street, Suite 400 San Francisco, CA 94104 Fax: (206) 622-3197 Tel: (415) 373-1188 www.wespay.org No registration accepted without payment 121LTT03 www