www.ibis-america.com
How
to Implement
RBE Plus
Analysis SAP® Solution Manager
Non-technical requirements to ensure
adoption
Marci Braybrooks, IBIS America
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Thanks for attending!

Resources

SAP Solution Manager Product Information
http://help.sap.com/saphelp_sm71_sp01/helpdata/en/45/51fbdbd4941803e1
0000000a1553f7/frameset.htm
 SAP Solution Manager 7.1 Wiki
Session 1611
How to utilize
templates and
functionality
available in
SAP Solution
Manager to
ensure project
governance
http://wiki.sdn.sap.com/wiki/display/SM/Solution%20Manager%207.1
 Reverse Business Process Documentation
http://service.sap.com/rbpd
 Automate Your Business Blueprint
www.solutionmanagerexpert.com/article.cfm?id=6191
Braybrooks, Marci. “Automate Your Business Blueprint Using RBPD and the
Solution Documentation Assistant in SAP Solution Manager 7.1.” Solution
Manager Expert. 8 Nov 2011.

2
Architect a Document Strategy for SAP Solution Manager
www.solutionmanagerexpert.com/article.cfm?id=5860
Braybrooks, Marci. “Architecting a Document Strategy for SAP Solution
Manager.” Solution Manager Expert. 24 May 2011.
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How to Implement SAP Solution Manager
Agenda
1. Identify, Educate and Empower a Core
Team
2. Outline a High-level Strategy and
Roadmap focused on Business Benefit
3. Create your Business Blueprint
structure
Requirements
4. Build-Out Content
5. Use Solution Manager to support your
next SAP Project
Wrap-Up/Q&A
3
Optimize
Design
Operate
Build
And Test
Deploy
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Identify a Core Team
Representing:
– Basis
– Security
– Functional
Analyst/Configurator
– Technical
Analyst/Developer
– Quality
Assurance/Testing
– Project Manager
– Production Support
– PMO Administration
4
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Educate the Team
Upgrade Management
Solution Documentation
Identification, adaptation, and implementation of new
and enhanced business and technical scenarios
Process-oriented documentation of business
processes and technical landscape
Custom Code Management
Solution Implementation
Comprehensive insight on how
companies can efficiently and
effectively manage their home grown
Custom Code
Identify, adapt and implement new and
enhanced functionality. Technical installation
can be managed separate from business
innovation
Requirements
Maintenance Management
Software correction packages: from
discovery and retrieval to test scope
optimization, including optional automatic
deployment into the production
environment
Template Management
Optimize
Design
Operate
Build
And Test
Business Process Operations
Provides tool-driven governance for
customers with multi-site SAP installations
to efficiently manage their business
processes across geographical distances
Deploy
Application-related operations topics
needed to ensure the smooth and reliable
flow of the business processes
Test Management
Supports the integration testing requirements,
test scope, execution and results analysis
Technical Operations
Monitoring, alerting, analysis, and administration of SAP
solutions with end-to-end reporting functionality
Application Incident Management
Centralized incident and issue message processing on
multiple organization levels. A communication channel for
all relevant stakeholders of an incident
5
Change Control Management
Workflow-based management of changes with
integrated project management, quality
management, and synchronized deployment
capabilities
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Educate the Team
ASAP 7.x
IBIS Workshops for SAP
Solution Manager
– Planning and Discovery
Workshop
– Training Workshop
– Effective knowledge
transfer to the team
6
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Empower the Team
The team must be empowered to define the standards and
procedures that will be used in building out content within
the framework of Solution Manager.
Decision
7
Reference
1
SAP Solution Manager Security and
Authorization Strategy
2
Project Administration
3
Project Naming Convention
4
Project Methodology
5
Keywords
Customer Attributes
Document Attributes
6
Status Values (Administration)
7
Document Types
8
Document Naming Convention
Requirement
Recommendation
SAP Standard delivered composite roles will be
Usage of SAP (Work Centers / Composite
customized. Details on assignment are
roles)
documented.
An (Implementation or Template) Project will be
General
used for with documentation stored on the
(General or Project) Documentation tab.
Define the naming convention that will be
Reference SAP Guidelines
used for projects
How will the Roadmap functionality be
used in Solution Manager? What
documents will be stored in the Roadmap?
Customer Attributes and Document Attributes
will be used to identify WRICEF elements
WORKFLOW
Define how Keyword Values, Customer
REPORT
Attributes and Document Attributes will be
INTERFACE
used in the project
CONVERSION
ENHANCEMENT
FORM
Define how Status Values will be used in Standard SAP Status Values will be used –
the project
Open, In-Process, Finished, Not Relevant.
Identify the types of documents that will
created as templates and used in the
Reference SAP Guidelines
project
Identify the requirements for naming
Reference SAP Guidelines
documents
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How to Implement SAP Solution Manager
Agenda
1. Identify, Educate and Empower a Core
Team
2. Outline a High-level Strategy and
Roadmap focused on Business Benefit
3. Create your Business Blueprint
structure
Requirements
4. Build-Out Content
5. Use Solution Manager to support your
next SAP Project
Wrap-Up/Q&A
8
Optimize
Design
Operate
Build
And Test
Deploy
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Outline a High-level Strategy
Portfolio & Project
Management
Incident, Problem &
Request Management
Solution Documentation &
Implementation
Business Process
Operations
Run SAP
like a
Factory
Application
Lifecycle
Management
Single
Single
Source
Source
of Truth
of Truth
Application
Operations
Change, Test &
Release Management
Integration
Validation
Maintenance Optimization & Security
9
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Focus on Business Benefit
• Identify known pain points with obvious Business Benefits
•
•
•
•
•
•
10
critical business process issues?
Performance issues?
Production turnover issues?
Documentation issues?
Knowledge transfer issues?
Testing and validation efforts?
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10
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Focus on Business Benefit
For example:
 Initiate Pro-Active monitoring of error-prone
business processes
• IDOC monitoring
• Batch process monitoring
• Backlog KPIs
 Implement automated Testing and Validation
processes
• Added benefit: establish the foundation of TBOMs
for the Business Process Change Analyzer
 Ensure Seamless Knowledge Transfer at
Project Go-Live
• Solution documentation
11
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11
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Prioritize based upon Business Benefit
Review the functionality and prioritize
Solution Documentation
RBPD/Solution Documentation Assistant
Business Process Documentation
Business Process Repository
Technical Bills of Material (BPCA)
Solution Implementation
Projects
Solutions
Template Management
Test Management
Change Control Management
12
Global Governance and Compliance
Standardize Processes across LOBs
Automatic Compare & Adjust
Test Workbench
eCATT integration
BPCA creating Test Plan
Quality Gate Management
Transport Processes
Configuration Validation
Managing Risks
ChaRM
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How to Implement SAP Solution Manager
Agenda
1. Identify, Educate and Empower a Core
Team
2. Outline a High-level Strategy and
Roadmap focused on Business Benefit
3. Create your Business Blueprint
structure
Requirements
4. Build-Out Content
5. Use Solution Manager to support your
next SAP Project
Wrap-Up/Q&A
13
Optimize
Design
Operate
Build
And Test
Deploy
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The Business Blueprint
The Business Blueprint is a detailed
description of your business processes
and system requirements
In a Business Blueprint for Projects
– create a project structure
– create project documentation and
assign it
– assign transactions and programs
Reference SAP Help:
http://help.sap.com/saphelp_sm71_sp05/helpd
ata/en/
14
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The Business Blueprint Hierarchy
Business
Scenario
Organizational
Units
Org Unit 1
Org Unit 2
Master Data
-
Master Data 1
Master Data 2
Business
Processes
Business Blueprint Structure
3-level hierarchy
Scenario
-
Organizational Units
Master Data
Business Processes
Process Steps
Pre-delivered Content from the SAP
Business Process Repository (BPR)
Process 1
Process 2 Process 2 Step 1
Process 2 Step 2
15
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Options for creating a Business Blueprint
Leverage the SAP Business
Process Repository (BPR)
– Tied to Standard SAP
Functionality
– Customize with WRICEF
developments
– Create visibility to
standard usage
– Create visibility to
optimization
opportunities (i.e. retire
custom development
when standard
functionality becomes
available)
16
Build a custom process
model
– No link to SAP BPR
– No visibility to new SAP
functionality delivered in
Enhancement Packs
– Requires manual
documentation of all
transactions, programs,
and SPRO nodes
(configuration)
– No visibility to standard
usage
– On-going maintenance
required
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The SAP Business Process Repository
(BPR)
● Pre-defined content of SAP Organization
Units, Master Data, Business Scenarios,
processes and process steps
● SAP Documentation, Transactions,
Configuration objects, Configuration Guides,
sample Test Scripts
● https://implementationcontent.sap.com/bpr
17
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Jumpstart your Business Blueprint using RBPD
and the Solution Documentation Assistant
Automatic Discovery of
Business Process Usage
Standard functionality in
v. 7.1 for Enterprise
Support and
MaxAttention customers
18
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18
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Business Process Repository
IBIS Starter Pack for SAP Solution
Manager
Automatic Usage Analysis
Automatic Scoping of
• Master data
• Processes
• Process steps
• Transactions
in scope
19
not in scope
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RBE Plus for additional SAP systems
Business Process Repository
For BW and Industry Solutions not available in RBPD
Automatic Blueprint Evaluation
based on
for SAP Solution Manager
Automatic Scoping of
• Master data
• Processes
• Process steps
• Transactions
in scope
20
not in scope
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Customizing the Blueprint
• Gaps that were addressed in the SAP Standard functionality
• Facilitated workshop by BPR experts using the IBIS RBE
Plus Blueprint Designer
• IBIS-developed modeling tool
21
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IBIS RBE Plus Blueprint Designer to
support WRICEF assignments
• Accelerates assignment of objects to the Blueprint
structure
• Mirrors the structure in Solution Manager
• Transactions assigned will be populated on the Transaction
tab in Solution Manager
22
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Solution Documentation is Re-Used in
ALM Processes
23
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How to Implement SAP Solution Manager
Agenda
1. Identify, Educate and Empower a Core
Team
2. Outline a High-level Strategy and
Roadmap focused on Business Benefit
3. Create your Business Blueprint
structure
Requirements
4. Build-Out Content
5. Use Solution Manager to support your
next SAP Project
Wrap-Up/Q&A
24
Optimize
Design
Operate
Build
And Test
Deploy
© IBIS – All rights reserved
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Build-Out Content by Process
Process-Oriented Documentation…
– Unlike Project-specific deliverables, ensures ease of
access to the most current version
– Avoids redundant duplication of materials
– Reduces costs for time and resources
25
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Process-Oriented Content
– create project documentation and assign it to individual
scenarios, processes or process steps
Org Unit 1
Master Data 1
Master Data 2
Business
Processes
Process 1
Design/Build
Master Data
Requirements
Org Unit 2
Training
Organizational
Units
Test/Validation
Business
Scenario
Process 2 Process 2 Step 1
Process 2 Step 2
26
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Landscape-Independent Structure
Business
Processes
ERP
Org Unit 2
CRM
Master Data 1
ERP
Master Data 2
SCM
Process 1
ERP
Process 2 Process 2 Step 1
Process 2 Step 2
27
Issues/Messages
Master Data
Org Unit 1
Development Objects
Organizational
Units
Configuration Objects,
BC Sets
Business
Scenario
Transactions
– assign transactions and programs to each process step,
to specify how your business processes should run in
your SAP systems.
ERP
BW
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IBIS Support for Solution Documentation
Source: SAP
28
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RBE Plus support for Template Management
and Landscape Transformation
Differentiate and
Compare Business
Blueprint Structures
– Differentiate
Usage Analysis by
Org Units or
process cluster
– Compare and
consolidate
systems,
clients,
Org Units or
process cluster
29
Differentiate or consolidate content
GAP
Comparison
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RBE Plus for Test Management
Risk-based Test Scope
Identification using the Business
Process Change Analyzer
Analyze the Change Impact from
Transports, Support and Enh.
Packs or Business Functions
Source: SAP
30
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30
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RBE Plus Potential Analysis for
comprehensive Solution Documentation
Structure
RBE Plus
Value
Activation
Status
Number of
Characteristic
users
• Include:
Inventory Management
Scorecard
Document overview
Process data
Efficiency
C ancelled goods receipt items for purchase orders
903
active
C ancelled goods issue items for deliveries
1
active
C ancelled goods issue items for cost centers
3
active
0
inactive
C ancelled goods issue items for production orders
Movements for initial entry of stock
Held material documents (inventory management)
2,233
0
• Key figures outlining all
facets of the specific
functionality available
• Process scenarios
• Transaction coverage
• User coverage
active
inactive
Integration
Inbound deliveries
Messages
Users
Customizing
Inventory Management Processing
active
Inbound Processing and Receipt Confirmation without Warehouse Management
active
Outbound Processing without WM
active
IBIS-Transactions
inactive
C reate delivery
active
BPR-Transactions
IBIS-Transactions
0
inactive
0
V_SA (C ollective Proc. Analysis (Deliv.))
2
active
1
V_UC (Incomplete SD Documents)
0
inactive
0
VG03 (Display Group)
3
active
1
VL01 (C reate Delivery)
0
inactive
0
466
active
16
!
1
active
1
!
649
active
3
VL03 (Display Outbound Delivery)
VL04 (Process Delivery Due List)
VL06 (Delivery Monitor)
31
active
VTRK (Tracking)
VL06F (General delivery list - Outb.deliv.)
0
inactive
0
VL06L (Outbound Deliveries to be Loaded)
0
inactive
0
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Identify process variants with an RBE Plus
Analysis
• Analyze key process data
in each functional area
• Include:
• Process variants
• Customizing variants
Origin and status of outgoing invoices
How many
How many not
cleared incoming cleared incoming
invoices were
invoices were
posted?
posted?
Reference
procedure
32
Value
Value
Name of Object Type
Custom
Ratio of origin
BKPF
165,725
7,396
Accounting document
-
59.7%
RMRP
46,461
3,864
Invoice receipt
-
17.4%
IBKPF
23,539
10,636
Document from IDoc
-
11.8%
TRAVL
29,762
141
Posting: Travel Exp.
-
10.3%
REAC I
2,408
267,895
7
22,044
Real Estate Document
-
0.8%
8.2%
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Ensure comprehensive testing with RBE
Plus
Comprehensive testing should include:
– All Task types (foreground,
background, RFC) used for
executing a transaction or program
– RFC connections, IDOCs, Forms,
Workflow
– Batch Jobs
33
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Adjust the Business Blueprint to include
Validation Requirements
Use the results of the RBE Plus analysis to adjust the Business
Blueprint
– Add Scenarios, Processes, Process steps, as needed
– Ensure adequate coverage for testing
Define inputs to be used for test creation process
Integrate the Blueprint Structure for Manual / Automated /
Performance testing
34
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RBE Plus Support for Users and Roles
Transactional usage
statistics by number of
users: prioritize highusage transactions,
eliminate unused custom
development
Number of users per transaction
Number of
users per
transaction
Transaction
35
Art of T
User Type
Count
different: User
ME23N
FB03
MM03
MIR4
KOB1
VA03
KO03
ME53N
0
0
0
0
0
0
0
0
A
A
A
A
A
A
A
A
1,842
1,264
1,238
1,019
912
909
839
825
MD04
0
A
781
MK03
ME23
VF03
KSB1
0
0
0
0
A
A
A
A
600
546
539
533
CJ03
0
A
525
ME2M
SBWP
XK03
CV03N
0
0
0
0
A
A
A
A
524
509
469
467
Transaction text
Display Purchase Order
Display Document
Display Material &
Call MIRO - Change Status
Orders: Actual Line Items
Display Sales Order
Display Internal Order
Display Purchase Requisition
Display Stock/Requirements
Situation
Display vendor (Purchasing)
Display Purchase Order
Display Billing Document
Cost Centers: Actual Line Items
Display Work Breakdown
Structure
Purchase Orders by Material
SAP Business Workplace
Display vendor (centrally)
Display document
Art of P/T text
SAP
SAP
SAP
SAP
SAP
SAP
SAP
SAP
SAP
SAP
SAP
SAP
SAP
SAP
SAP
SAP
SAP
SAP
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RBE Plus Analysis of Obsolete Usage
36
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RBE Plus Supports Segregation of Duties (SoD)
Example: security checks – segregation of duties (potential)
Over 500
combinations of
critical transactions
37
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RBE Plus Identifies Users
User Activity Analysis by
Functional Area
- High-level Summaries
- Transactional Detail
38
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How to Implement SAP Solution Manager
Agenda
1. Identify, Educate and Empower a Core
Team
2. Outline a High-level Strategy and
Roadmap focused on Business Benefit
3. Create your Business Blueprint
structure
Requirements
4. Build-Out Content
5. Use Solution Manager to support your
next SAP Project
Wrap-Up/Q&A
39
Optimize
Design
Operate
Build
And Test
Deploy
© IBIS – All rights reserved
www.ibis-america.com
Use SAP Solution Manager to support your
next SAP project
1. Absorb the cost in the
project budget
2. Training and Set-up
during Project
Preparation phase with
an IBIS Workshop for
SAP Solution Manager
3. Reverse-engineer your
project structure using
RBPD/SDA Analysis with
the IBIS Starter Package
5. Documentation
requirements dictated by
the project
6. BPCA to support analysis
of transports during the
project / verify scope for
testing
7. SDA Analysis for testing
validation (Unit Testing
in DEV, Integration
Testing in QAS)
4. Analyze your system
with an RBE Plus
Potential Analysis
40
© IBIS – All rights reserved
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How to Implement SAP Solution Manager
Agenda
1. Identify, Educate and Empower a Core
Team
2. Outline a High-level Strategy and
Roadmap focused on Business Benefit
3. Create your Business Blueprint
structure
Requirements
4. Build-Out Content
5. Use Solution Manager to support your
next SAP Project
Wrap-Up/Q&A
41
Optimize
Design
Operate
Build
And Test
Deploy
© IBIS – All rights reserved
www.ibis-america.com
About Us
IBIS America LLC –
a Company of the Thome Group
IBIS Prof. Thome,
IBIS America,
Administration Intelligence
Systhemis, Multamedio
> 130+ employees
Würzburg, Berlin, Essen,
Wien, USA
• SAP Solution
Manager Consulting
• Strategic
Partnerships
• 1000+ RBE Plus
Projects
• IT Architecture
Consulting
• SYSTHEMIS BuySide-Solution
Products
and
Consulting
42
• Development
partner for SAP
Business ByDesign
• IBIS Apps for SAP
Store
• Master Value Added
Reseller
Experienced Partner
Cloud
Solutions
• Cloud Computing
• Improve ROI of
SAP-Solutions
• In-Memory
Apps/SAP HANA
• On-Device Business
Processes
• Security Consulting
• Data Security
• Audit on the basis of
ISO/IEC 27001
Cooperations,
Research +
Development
Security
© IBIS – All rights reserved
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IBIS Services for SAP Solution Manager
Environment
Lack of Knowledge on
what Sol Man is & why
it‘s critical
Get us in the game
Customize Business
Blueprint
43
Solution
Deliverable
 Solution Manager Workshop
Knowledge Transfer - Use
Solution Manager as
management platform for
business process change
 Solution Manager Starter Pack
Create project, Train team,
SDA Analysis using RBPD
content, Determine Business
Process Structure
 Assignment of WRICEF objects and
Workload Analysis
Support for modeling custom
transactions and programs
into the standard SAP
structure using our RBE Plus
Blueprint Designer (250
objects/day)
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IBIS Supplementary Services
Requirement

IBIS Supplementary Service

RBE Plus Potential Analysis
—
Configuration Variants
Validation Scenarios
Organizational or
Landscape
Differentiation
And Comparison
—

—

—

44
Automatic documentation of users and
roles
Security validation, Organizational
Change Management, Testing, Training
RBE Plus BPM Tool Integration
—
Visualize Usage
Scenarios
Automatic comparison of systems or
organizational entities
RBE Plus User and Role Analysis
—
Organizational Change
Management
SAP® BW Blueprint
RBE Plus Compare and
Differentiate
—

Automatic documentation of process
variants, with usage analysis of
customizing settings
Process Flow Analysis for Business
Process Improvement
Automatic BPM documentation of the
As-Is process model
Evaluate existing tool-based process
structure for Solution Manager
RBE Plus BW Analysis for SAP
Solution Manager
—
Automatic Blueprint Evaluation of BW
Systems
Description of Service
Customizing settings
(used/unused), business process
improvement opportunities,
efficiency metrics across all
functional areas
For customers with complex
landscapes or organizational
structures, support in comparing
and differentiating configuration
use, master data use, process use
and use of transactions/programs
To promote understanding the
user base, identify power users,
and support organizational
change management scenarios
To leverage an existing toolbased process model in Solution
Manager
To document the As-Is usage
based upon BW; understand both
used and unused object usage
statistics according to BW
structure
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Procedure of RBE Plus Services
IBIS
1
Identify
project
Customer
2
Create
quotation
4
3
Place
order
Start
ABAP 1
Send
extract
IBIS
Customer
5
6
Create
Customer
ABAP
Extract
Start
ABAP 2
IBIS
8
7
Create
reports
Interpret
reports
9
Present
results
Send
extract
Results
Services
Industries:
Utilities, Retail, Public, Automotive
Defense, GTS, High Tech, CS
(additional industries on demand)
45
XML interfaces
RBE Plus Browser
English/German
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What RBE Plus Customers are saying
• “We were surprised how many batch jobs are still running in
the system although the business requirement is no longer
valid. ”
– Andy Van Inwegen, SAP Release Manager | Enterprise
Application Services at Microsoft
• “We had no idea that we were not using SAP standard
functionality for consignment but rather custom
development.”
− M.M., SAP Upgrade Manager for Leading Consumer
Products company
• “We were surprised about the diversity of business
functionality used in different regions. The information
provided by IBIS and RBE Plus will trigger a harmonization
effort in our organisation.”
− Rodney Schmisseur, Manager, SAP Solution Management,
Security, and Test Management for Verizon
46
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Questions? Contact Us!
Please schedule an appointment with us at this year's
SAPPHIRE & ASUG Annual Event from May 14-16 in
Orlando at our pod #1827A
... and learn more about RBE Plus and its capabilities.

IBIS America
Rick Allen
Marci Braybrooks
Heiko Hecht
Samantha McGhee
[email protected]
(617) 510 4620
[email protected]
(570) 216 0327

[email protected]
(913) 626 7766
[email protected]
(314)719 9303
WEB LINKS
www.ibis-america.com/solutionmanager
www.rbe-online.com
https://twitter.com/#!/IBISAmerica
47
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