Gold Fields Supplier Portal – Supplier how-to guide August 2012 Confidentiality and Proprietary Rights Agreement of Confidentiality: Any and all information, including but not limited to, all information, data, concepts, drawings, documents, proposals, specifications and works, software, as well as samples, specimens, copyright, patent and/or trademark applications or registrations, trade secrets, know-how, and any other proprietary information relating to development, testing, creating and/or commercialising products or services of Gold Fields Limited is considered confidential and proprietary to Gold Fields Limited. By definition, the term Confidential Information as used herein shall also include any and all information discussed between Gold Fields Limited and any third parties. The recipient hereby agrees not to disclose to others, either directly or through any third party, Confidential Information, regardless of the manner in which the Confidential Information was communicated to or received by the recipient, whether oral, written, digital or otherwise, and regardless of whether the Confidential Information was marked as confidential or proprietary. Proprietary Rights: Any and all Confidential Information disclosed by Gold Fields Limited to the recipient is proprietary to, the exclusive property of and owned in full by Gold Fields Limited. The recipient hereby agrees not to use, either directly or through any third party, said information in any manner. The recipient shall not attempt to reverse engineer, decompile, disassemble or in any way attempt to duplicate, either directly or through a third party, the Confidential Information. The recipient shall not design, create or otherwise replicate, or cause to be designed, created or otherwise replicated, either directly or through any third party, products substantially similar to the products of Gold Fields Limited, or the products under development by Gold Fields Limited or in any way relates to Confidential Information. © Gold Fields Limited 2012 All Rights Reserved 2 CONTENT 1. ABOUT THIS DOCUMENT ............................................................................................................. 4 2. GLOSSARY ..................................................................................................................................... 5 3. INTRODUCTION.............................................................................................................................. 8 3.1. 3.2. 3.3. 3.4. 3.5. 4. About Gold Fields .................................................................................................................... 8 About Gold Fields Supplier Portal ........................................................................................... 9 How to become a Gold Fields supplier ................................................................................. 10 Getting more information ....................................................................................................... 11 Minimum System Requirements ........................................................................................... 12 LOGGING INTO GOLD FIELDS SUPPLIER PORTAL ................................................................ 13 4.1. 4.2. 4.3. 4.4. 4.5. 5. Password requirements ........................................................................................................ 19 Password requirements ........................................................................................................ 19 Change Supplier Portal password......................................................................................... 20 Session timeout ..................................................................................................................... 22 Logoff .................................................................................................................................... 22 HOW TO REGISTER YOUR SUPPLIER PROFILE ...................................................................... 23 5.1. 5.2. 5.3. 5.4. 5.5. 5.6. 5.7. 5.8. 5.9. 5.10. 6. General information ............................................................................................................... 23 Ownership / Directors ............................................................................................................ 27 Shareholding and Management ............................................................................................ 30 Commercial information ........................................................................................................ 31 Tax questionnaire .................................................................................................................. 33 Supplier profile ...................................................................................................................... 43 Supplier classification ............................................................................................................ 47 Attachments .......................................................................................................................... 50 List of divisions / branches .................................................................................................... 53 Affirmation ............................................................................................................................. 57 FREQUENTLY ASKED QUESTIONS ........................................................................................... 60 6.1 6.2 6.3 6.4 Online supplier registration process: ..................................................................................... 60 Screening fees ...................................................................................................................... 62 Supplier categorisation .......................................................................................................... 63 Gold Fields Supplier Communication .................................................................................... 65 3 1. ABOUT THIS DOCUMENT The purpose of this document is to provide Gold Fields’s current and future suppliers a stepby-step guide to registering their company details on the Gold Fields Supplier Portal. The objective is to provide an online channel to improve interaction between Gold Fields and its suppliers for supplier registration and maintenance of supplier documentation. 4 2. GLOSSARY Word Definition Connected Person Connected person refers to: a company or a person who, individually or jointly with a connected person, holds more than 20% of the company’s shares whether directly or indirectly, or by a family member of such a shareholder, or a person who is related to the company in any other way; a close corporation, a member of the CC or a relative of such member, or a person related to the CC in any other way; or a trust, by a beneficiary of the trust, or a person related to the beneficiary or trust in any other way. Foreign Investor FOREIGN DIRECT INVESTMENT means the objective of obtaining a lasting interest by a resident entity in one economy (‘direct investor’) in an entity resident in an economy other than that of the investor (‘direct investment enterprise’). The lasting interest implies the existence of a long-term relationship between the direct investor and the enterprise, and a significant degree of influence on the management of the enterprise. A direct investment enterprise is defined as an incorporated or unincorporated enterprise in which a foreign investor owns 10 per cent or more of the ordinary shares or voting power of an incorporated enterprise or the equivalent of an unincorporated enterprise. HDSA Historically Disadvantaged South Africans. IE Windows Internet Explorer is a series of graphical web browsers developed by Microsoft and included as part of the Microsoft Windows line of operating systems. ISO 14001 This standard specifies requirements for an environmental management system to enable an organisation to develop and implement a policy and objectives, which takes into account legal and other requirements to which the organisation subscribes, and information about significant environmental aspects. It applies to those environmental aspects that the organisation identifies as those which it can control and those, which it can influence. It does not itself state specific environmental performance criteria. ISO 14001 is applicable to any organisation that wishes to establish, implement, maintain and improve an environmental management system, to assure itself of conformity with its stated environmental policy. 5 Word Definition Material Fact A material fact is a fact that would be to a reasonable person relevant to the decision to be made as distinguished from an insignificant, trivial or unimportant detail. In other words, it is a fact which expression (concealment) would reasonably result in a different decision. A material fact is any piece of information that might affect our decision to do business with the company. The responsible provision of materials and supervision of material flows towards the creation of maximum societal value and minimum impact on man and the environment. The standard sets requirements for an occupational health and safety management system, to enable an organisation to control its occupational, health and safety (OH&S) risks and improve its performance. OHSAS 18001 has been developed to be compatible with the ISO 9001 (quality) and ISO 14001 (environmental) management system standards, in order to facilitate the integration of quality, environmental and occupational health and safety management systems by organisations, should they wish to do so. The OHSAS 18001 standard is applicable to any organisation that wishes to: establish an OH&S management system to eliminate or minimise risk to employees and other interested parties who may be exposed to OH&S risks associated with its activities implement, maintain and continually improve on OH&S management system assure itself of its conformance with its stated OH&S policy Demonstrate such conformance to other. Material stewardship OHSAS 18001 SABS Mark Scheme The SABS Mark Scheme is a certification process by which a third party (i.e. SABS Commercial) gives assurance that a product fulfils specified requirements. The SABS Mark Scheme applies only to products/commodities for which technical South African national specifications (SANS) exist. SABS Commercial is accredited by the South African National Accreditation System (SANAS). Settlement Discounts Discount given by a supplier as a reward for prompt payment of an invoice. Also known as a ‘prompt payment discount’, this is where a supplier allows a customer to discount (i.e. reduce) the total amount owing by a small percentage (commonly 2%) when they pay promptly. Supplier Categorisation Refers to the Activity Based Taxonomy to classify supplier goods and services. 6 Word Definition Supply Chain Supply chains refer to the multiple processes that connect customers and suppliers. It is about logistics — getting the right materials to the right people and places at the right time. Supplier Classification Business size and type Supplier Status Active / Not active 7 3. INTRODUCTION 3.1. About Gold Fields Gold Fields is one of the world’s largest producers of gold with production from mines in Australia, Ghana, Peru and South Africa. Gold Fields also has an extensive and diverse global growth pipeline with major projects in resource development and feasibility. As part of our vision, ‘to be the global leader in sustainable gold mining’, we are intentional in developing and maintaining strong supplier relationships – relationships that are built on principles of ethics, integrity and professionalism in a transparent and sustainable manner. Gold Fields Limited strives to undertake its material stewardship and supply chain management activities in a manner that is sustainable and adheres to internationally recognised practices. To this end, we try to ensure value added, cost effective and sustainable service delivery that enables our operations to achieve their strategic growth and productivity objectives. To attain the overall vision, the company is committed to: integrating all aspects of material stewardship and supply chain management encouraging our business partners to adopt similar practices with regards to sustainable development being the ‘customer of choice’ by securing sustainable and value driven relationships with our business partners 8 continually optimising and improving our processes to ensure ongoing sustainability to source, utilise, re-use and dispose of materials in a manner that is responsible with due regard to environmental, social, health and safety considerations to support the economies of our host countries through the local procurement of services where practicable engaging with relevant stakeholders in an open manner regarding issues of material stewardship and supply chain management. 3.2. About Gold Fields Supplier Portal The development and maintenance of sound relationships with our suppliers is a key component of our successful business strategy – these are relationships that are built on principles of ethics, integrity and professionalism in a transparent and sustainable manner. Our innovative new Supplier Portal allows Gold Fields suppliers to learn more about how we operate, act as a communication channel and provide support to our suppliers. It will facilitate a one-stop interaction between the suppliers and Gold Fields. For starters, we would urge suppliers to ensure that your company’s profile on the Portal is up to date and accessible to Gold Fields. At the moment the functionality of the portal allows suppliers to: apply to become a Gold Fields supplier maintain supplier company profiles keep supporting documentation up to date. We will add more functionality over time, including features such as electronic tendering, electronic contract management as well as the ability for suppliers to track the entire procurement process right through to final payment. We encourage suppliers to make use of the portal, as it will give you a head start in your relationship with us. If you are already doing business with Gold Fields, please take the time to complete your registration for our records or verify that the information we have is accurate. If you are new to Gold Fields, registering with the Supplier Portal is the best way to get started. 9 3.3. How to become a Gold Fields supplier In order to become a Gold Fields supplier, the supplier is required to register online through the Gold Fields Supplier Portal. During registration, you will be required to accept a number of terms and conditions as part of the registration process. Please ensure you have familiarised yourself with these terms and conditions prior to registration. The process consists of four steps: Step 1: Download the applicable Conditions and Policies available in the Download Section: Gold Fields Code of Ethics Gold Fields HDSA Procurement Development Policy Gold Fields Memorandum on Screening Fees Gold Fields Memorandum Rules of Engagement. Step 2: Download or view the applicable sections available on the Gold Fields website: Gold Fields Vision and Values Gold Fields Global Supply Chain Policy Guidelines. Step 3: The supplier will register online by completing the supplier registration form with all the required profile data. Step 4: The supplier will be required to submit all relevant supporting documentation as part of the process and will include documents such as: Statutory documentation (e.g. CM29s, CM30s); relevant copies of identity documentation (ID) Shareholding agreements BEE and Tax Clearance Certificates etc. 10 We will notify the supplier of the outcome of the registration application by e-mail to the e-mail address provided. Possible reasons for rejections could include: failure to comply with any of the terms and conditions, failure to demonstrate financial stability, failure to provide adequate information when requested. Please note: a successful application is not a guarantee that a supplier will receive contracts or orders from Gold Fields. 3.4. Getting more information If you need assistance with completing the online registration, please refer to the Frequently Asked Questions (FAQ) link in the bottom right hand corner of the login page. If technical support specific to the Gold Fields Supplier Portal (e.g. username, passwords, access and system functionality) is required and cannot be resolved internally, you can log the query with the Gold Fields Supplier Portal Help Desk: [email protected]. If support is required specific to the Gold Fields Supplier business rules (supplier approvals, application status, accreditations, etc.) you can direct the query to the Gold Fields Supplier Management Team: Contact e-mail: [email protected] or Contact Person: Sello Maake on +27 11 278 9726. 11 3.5. Minimum System Requirements System Component Requirement Internet Connection Your connection speed determines your access speed System Any Web Browser IE 6 or higher Note: attachments cannot be added from within Google Chrome Electronic document reader Adobe Acrobat Reader, Adobe PDF add-on enabled in IE7 12 4. LOGGING INTO GOLD FIELDS SUPPLIER PORTAL Step 1: All existing and potential Gold Fields suppliers who would like to be considered to supply the Gold Fields South African operations are required to log onto the Gold Fields Supplier Portal via the Gold Fields website www.goldfields.co.za to complete the online forms. We will filter all communications with suppliers as well as Supplier Application and Supplier Data Management through this one destination. The supplier will be directed to the Gold Fields home page: Scroll over the ‘suppliers’ tab in the home page header and a dropdown box will become visible. 13 Step 2: Click on Regions>> South Africa to download the relevant conditions and policies. 14 To view the conditions and policies click on the relevant hyperlink. Below is an example of the Gold Fields HDSA Procurement Development policy as viewed by suppliers. Suppliers can save or print documents as required. Step 3: Click South African Supplier Portal Log in/ Register either on the left navigation menu of the ‘How to Become a Gold Fields supplier’ page or on the ‘suppliers’ drop down menu in the website header. 15 The Gold Fields South Africa Supplier Portal Login page will become visible. Current Gold Fields suppliers: We pre-populated existing Gold Fields supplier data on the Supplier Portal with the electronic supplier information Gold Fields currently has on record. We will provide existing Gold Fields suppliers with a username and password to be used to review this information. Complete any outstanding information (gaps) and attach the relevant supporting documentation requested on the Supplier Portal. Gold Fields suppliers who’ve been provided with a username and password should enter these into the relevant login fields and click on Login. Supplier documentation is available via the ‘New Vendor Documentation’ hyperlink under the Login box. 16 Potential or new Gold Fields suppliers: New Supplier registrations will only be possible through application on the Gold Fields Supplier Portal; paper or manual applications will no longer be accepted. New suppliers who wish to apply to do business with Gold Fields must register via the link ‘Not registered? Click here to register’ at the bottom right of the page. A pop-up requesting the supplier to review and accept all relevant conditions and policies will appear on the screen. New suppliers must click I Accept or I Decline. New suppliers can only register as a potential Gold Fields supplier if they accept the listed Conditions or Policies. When you click the ‘I Accept’ button, the supplier is directed to the Gold Fields Supplier Portal User Registration Page. 17 Complete all the User Registration fields. Select the relevant Company Type from the dropdown list. Click Ok to proceed. 18 4.1. Password requirements Your password must be at least eight characters long and cannot be the same as the username. 4.2. Password requirements If you forget your password, you can recover it with the ‘Forgot your password?’ feature. Click the ‘Forgot your Password?’ link and provide your username. 19 You will receive an e-mail with your password to the e-mail address Gold Fields has on record. After logging in, please change your password as soon as possible. 4.3. Change Supplier Portal password If you wish to change your Gold Fields Supplier Portal password, please login with your current password and click on the ‘Change Password’ link in the menu options. 20 Fill out the form on the ‘Change Password’ page. 21 4.4. Session timeout The Gold Fields Supplier Portal is configured to terminate sessions which have been inactive for five minutes. Your account will be automatically logged out and all unsaved data will be lost. You will be presented with the login screen. Please make sure you save all your changes before closing your Internet browser window or leaving the Gold Fields Supplier Portal unattended for a long period. 4.5. Logoff To Logoff from the Supplier Portal, click on Logoff in the Menu options. 22 5. HOW TO REGISTER YOUR SUPPLIER PROFILE The introduction page of the Gold Fields Supplier Portal includes three sections: Menu options of all the sections of the registration process along the left side of the screen Profile overview at the top of the main window indicating the progress and status of your supplier profile registration A letter from Gold Fields’s Chief Financial Officer welcoming suppliers to the Gold Fields Supplier Portal and outlining the objective and functionality of the system. 5.1. General information The first section of the online registration process to be completed is General Information. Click on General Information on the introduction page. 23 Step 1: Select company type from the following options on the dropdown list: individual / sole proprietor partnership trust close corporation private company public company international company non-profit. 24 Step 2: Complete the trading name of the business (non-mandatory) and the registered name of the business (mandatory) fields. These fields are only visible if you select one of the following company types: partnership trust close corporation private company public company international company non-profit. Step 3: Complete the registration number of the business fields (mandatory). The identity number field (mandatory) will be visible instead of the registration number if you selected the Individual / Sole Proprietor Company type. Step 4: Complete the SARS Tax number field (mandatory) for the company or the individual/sole proprietor. Complete the SARS PAYE number (optional) and the SARS VAT Number fields (optional) if applicable. Step 5: The vendor number is the unique number assigned to a supplier by Gold Fields in order for the supplier to do business with Gold Fields. Existing Gold Fields suppliers should capture their Gold Fields vendor number in this field. The vendor number must be printed on all 25 Purchase orders by Gold Fields for the order to be valid and should be included on the supplier’s invoice for reconciliation purposes. New suppliers without a vendor number can leave this field blank. Gold Fields will assign new suppliers a unique Gold Fields vendor number when Gold Fields intends to conduct business with a new supplier. Step 6: Complete the physical address, postal address, telephone number, fax number, e-mail address and website fields for the Head office of the company. All these fields, except the website, are mandatory. You may add an additional e-mail address for orders and for remittance. This is a mandatory field, therefore if a second e-mail address is not available, repeat the above e-mail address in these fields. 26 Step 7: For the purpose of general and contract-related correspondence, we require the contact details of a primary senior person in the business. Complete the contact name, designation (job title or position), telephone number, fax number, e-mail address and cell phone number. All these fields are mandatory, therefore if these are the same as the company details (or general information), data can be repeated in these fields where applicable. At any stage in registering your company profile on the Gold Fields Supplier Portal, you can save the data captured by clicking on the ‘Save my work, I'm not done yet’ hyperlink in the top and bottom right hand corner of each page or section. Step 8: When all fields within the General Information section are completed, click on the Next button to save the data and proceed to the next section. 5.2. Ownership / Directors This section will be available to all company types selected excluding Individual / Sole Proprietor. 27 Step 1: Update the details of all company directors, owners or related party by clicking the ‘Add Director/Owner or Related Party’ hyperlink on the List of Owners/ Directors or Related Parties page. Step 2: Complete all the fields (first name and surname, birth date; ID number/passport number/ registration number) and select ID type, nationality, ethnic group, Sex and place of residence from the dropdown list. All these fields are mandatory, therefore you must ensure that you complete the form thoroughly. Step 3: Click on the relevant check buttons (boxes) if the director, owner or related parties are disabled or a foreign investor. If you clicked the ‘foreign investor’ check button (box), the foreign investor detail field is mandatory. Step 4: Indicate the percentage ownership of the director, owner or related party in the % shareholding field. This field is mandatory. 28 Step 5: If the director, owner or related party is connected with any Gold Fields employees, shareholders or partners, the type of relationship should be selected from the ‘Relationship to Gold Fields’ dropdown list. Provide details of the relationship in the ‘If related, please specify field’. If the director, owner or related party has no relationship with any Gold Fields employees, shareholders or partners, select ‘None’ from the ‘Relationship to Gold Fields’ dropdown list and ‘N/A’ in the ‘If related, please specify’ field. Step 6: When you have completed all fields for a director, owner or related party, click the Save button. This section starts with one form (per person, with an add button to add director, owners or related parties’ information). Click the ‘Add Director/Owner or Related Party’ hyperlink to add another director, owner or related party. All directors, owners or related parties’ details captured in the system can be viewed in a list on the List of Owners / Directors or Related Parties page and can be deleted or edited from this page by clicking on the relevant hyperlinks. Note: Where the owner is a company, the information to be completed is reduced to type, company name, registration number and % shareholding. Step 7: When you have added all directors, owners or related parties, click the Next button to proceed to the next section. 29 5.3. Shareholding and Management Step 1: Indicate the percentage ownership, shareholding and management in the company for the following categories: black male black female white male white female coloured male coloured female Indian male Indian female company shareholding international shareholding. 30 Step 2: Indicate the percentage of black skilled personnel, procurement from HDSA suppliers, black female management, black disabled staff-members as well as the BEE level of the company by clicking the relevant radio button. These items are mandatory. Step 3: When you have completed all the questions in this section, click the Next button to proceed to the next section. 5.4. Commercial information 31 Step 1: Select the relevant classification of the business size by clicking on the most applicable radio button for the following criteria: total full-time paid employees total annual turnover total gross asset values (fixed property excluded). Step 2: Select the relevant radio button to indicate if there are any pending legal proceedings or previous judgments against your business or if your business has ever been declared bankrupt. This question is mandatory. Step 3: Complete the relevant banking detail fields including: bank account name, bank name, branch name, branch number and bank account number. These fields are mandatory. We will use these banking details for the relevant security verifications and payment to suppliers. Note: For security purposes we did not complete the fields in the screenshot below correctly. 32 Step 4: In the Settlement discounts applicable field, detail any settlement discounts that could be considered and applied in payment from Gold Fields for goods or services. This is a mandatory field. If no settlement discounts are applicable, either indicate ‘none’ or ‘not applicable’. Step 5: In the Please indicate any involvement in social upliftment in historically disadvantaged (HAD) communities field detail any involvement, participation or contributions your company has made, or plans to make in the future, towards the development and upliftment of historically disadvantaged communities. Step 6: When you have completed all questions in this section, click the Next button to proceed to the next section. 5.5. Tax questionnaire 5.5.1 Tax questionnaire for companies Step 1: Select the relevant Gold Fields divisions your company wants to render services or supply goods to by clicking the relevant check boxes to which of the Gold Fields divisions do you render services or supply goods / people? A response to this question is mandatory. 33 Step 2: Indicate what business you wish to provide to Gold Fields by clicking on the relevant radio buttons. You can only select one option per question. A response to this question is mandatory. If the response to this question is ‘Goods only’, it is not necessary to complete any further sections of the questionnaire. If the response is ‘Services’ the next section, ‘Services provided’, needs to be completed. If the response is ‘People to render services’, the section ‘People to render services’, needs to be completed. 34 35 Step 3: Answer the questions related to services offered, payment and tax requirements by clicking on the relevant radio buttons. Step 4: When all questions relevant to your business have been completed in this section, click the Next button to proceed to the next section. 5.5.2 Tax questionnaire for independent contracts Section One: Independent contractor determination 36 Step 1: Answer the questions related to tax, company employees, location, equipment, training and management of services and payments by clicking on the relevant radio buttons. Responses to these questions are mandatory. If your response to question 1 (Are you a resident of South Africa for tax purposes?) is ‘no’, you are deemed to be an employee for employees tax purposes regardless of whether you are an independent contractor or not. Gold Fields will be required to withhold employees’ tax (PAYE) from all payments made to you for services rendered in South Africa, unless the supplier obtains a contrary ruling from the South African Revenue Service (SARS) and provides Gold Fields with all the relevant evidence. If your response to all the above questions was ‘no’, you still need to apply the so-called Common Law Dominant Impression Grid (the Grid) to determine whether you are an independent contractor or an employee according to common law. We listed the questions in order of ‘weighting’ from ‘near conclusive’ to ‘persuasive’ to ‘relevant’ and the weighting needs to be borne in mind when forming a dominant overall impression. SARS warns that the Grid is a guide and is not used as a checklist or to determine an overall scope. Each indicator is analysed independently with due regard for the particular context (kind of industry, business, worker). The employment relationship must be analysed in the light of all the indicators and their relative weightings in order to determine the engagement type in favour of either an employee relationship or an independent contractor relationship. 37 Section One: Common Law Dominant Impression Grid 38 Step 2: Answer the following questions by clicking on the relevant radio buttons: Are you required to be at Gold Fields’s premises even if there is no work to be done? In terms of the contract of service, are you required or instructed as to which tools of trade to use? Are you required to submit an accurate invoice based on completed results before payment will be made? Are you obliged to complete the services in your personal capacity; would the contract be terminated in the event of you being incapacitated to work? If the response to this question is ‘yes’, please indicate the number of other clients to which you provide services. Do you bear any commercial risk (e.g. bad workmanship, price hikes, time overruns)? In terms of your contract of service, are you obliged to adhere to instructions with regards to work completion or sequence of work? Are you obliged to make oral/written reports to Gold Fields? Does Gold Fields train you in their methods? 39 Are you obliged I.T.O the agreement of service to adhere to specific hours per day or work week? Are you contractually and/or necessarily required to provide any equipment, material, stationery etc.? In terms of your productive time, would your activities be conducted at Gold Fields or alternatively at your own business premises? Do you hold a job designation within Gold Fields or any associated institutions? This would include shareholding. Would Gold Fields be in breach of the service agreement should it terminate prematurely, and conversely, would you be in breach should you fail to deliver the product or service? Is the duration of the relationship any of the following: open ended continuing indefinitely, fixed term but thereafter continuing indefinitely unless terminated by either party, or only ends on death of worker? Are you a member of Gold Fields's pension fund or medical aid? Is Gold Fields obliged to acquire assets, finance premises, provide training or in any other format assist with financing of your business? Are you permitted to submit claim forms for costs incurred with regards to travel or business expenses incurred directly as a result of your service delivery to Gold Fields? This would exclude disbursements or amounts included in your fee. Were you an independent contractor prior to the service agreement with Gold Fields and do you have any other clients? Have you ever been employed at Gold Fields or any of its associated institutions? Responses to all questions are mandatory. Section two: Independent contractor determination Step 3: Select an entity type rendering a service to Gold Fields from the dropdown list below the question: Is the entity rendering the service a company, close corporation or trust? 40 The options include: company close corporation trust. The response to this question is mandatory. You can only select one entity type. Step 4: Answer the following questions by clicking on the relevant radio buttons: Are the services rendered by a connected person? Does the company, CC or trust employ at least three full-time employees (other than an employee who is a shareholder or member of the company / connected person to the company or trust) who are, on a full-time basis, engaged in the rendition of the services? If you answer ‘yes’ to this question, it is unnecessary to complete the rest of this questionnaire. If you answer ‘no’ to this question, continue to answer the remaining questions. Would the person rendering the service be viewed as a Gold Fields employee if the company, CC or trust was not in place? Is the person rendering the service subject to Gold Fields’s control and supervision as to the manner in which the services are rendered and must the services be performed mainly at Gold Fields’s premises? Does more than 80% of the company, CC or trust’s income during the year of assessment consist of or is likely to consist of amounts derived from any one client? If your answer to this question is ‘no’, please supply Gold Fields with an affidavit or solemn declaration to this effect. If the answer to any of the above is ‘yes’, the entity will be a personal services company or personal services trust. Step 5: When you have completed all questions relevant to your business in this section, click the Next button to proceed to the next section. 41 5.5.3 Labour Broker Determination (to be completed by individuals, companies, close corporations or trusts) Section One: Independent contractor determination Step 1: Answer the following questions by clicking on the relevant radio buttons: Do you provide Gold Fields with persons to render a service or perform work for Gold Fields? Does Gold Fields pay you a fee to provide such persons? Do you remunerate the persons you provide to Gold Fields? If ‘yes’ to all of the above, do you have a valid IRP 30 exemption certificate for the current tax year? If ‘yes’, please provide the original to the Human Resources Department, where a certified copy thereof will be made for our record. Responses to these questions are mandatory. Step 2: When you have completed all questions relevant to your business in this section, click the Next button to proceed to the next section. 42 5.6. Supplier profile Step 1: Indicate whether your business is a permit holder under the SABS Mark Scheme by clicking the relevant radio button. If ‘yes’, please indicate the product/s for which you hold permits for, including the permit numbers. Step 2: Indicate whether your business is working according to national or international standards by clicking the relevant radio button. If ‘yes’, please indicate the product/s and to which standards. 43 Step 3: Indicate if your business has a quality management system (QMS) by clicking on the yes or no radio button. If you click ‘yes’, please provide details of the quality management systems and the products or services to which the QMS is applied. This is a mandatory question. Step 4: Indicate if the quality management system your company uses has been assessed and certified by any national or internationally recognised accredited body by clicking on the yes or no radio button. If you click ‘yes’, please provide a certified copy of the certificate. This is a mandatory question. Step 5: Indicate if your company has an occupational health and safety policy complying with the Occupational Health and Safety Act by clicking on the yes or no radio button. This is a mandatory question. 44 Step 6: Indicate if your company complies with the Compensation of Occupational Injuries and Disease Act by clicking on the relevant radio button. If you click ‘yes’, please indicate your current NOSA grading / stars for safety. Step 7: Indicate if your company has an environmental policy by clicking on the yes or no radio button. This is a mandatory question. Step 8: Indicate if your company routinely works with any hazardous substances by clicking on the relevant radio button. Step 9: Complete the fields indicating your company’s fuel, electricity and water consumption to provide Gold Fields an indication of your company’s carbon footprint or environmental impact. Please note, as environmental regulations change Gold Fields will be required to report on their impact on the environment, which must take into consideration the environmental impact of all its suppliers. 45 Step 10: Indicate if your company’s environmental impact has been verified by a third party by clicking on the yes or no radio button. If ‘yes’, please include proof of verification in the attachments section. Step 11: Complete the fields indicating your company’s social impact, including the annual number of fatalities, annual number of serious injuries and annual number of employees positively diagnosed with HIV. These fields are mandatory and require numeric characters. If these are not applicable, populate the field with ‘0’. Step 12: Click on the ‘yes’ or ‘no’ radio button to indicate whether your company’s governance certifications include: ISO 14001 certification OHSAS 18001 certification Gold Fields standards replicated to subcontractors and suppliers. Step 13: When you have completed all questions in this section, click the Next button to proceed to the next section. 46 5.7. Supplier classification When registering to become a Gold Fields supplier it is important for suppliers to classify their functions or service offerings into the Gold Fields Supplier Categorisation system to support the following: to assist Gold Fields Operations in easily identifying potential suppliers to meet their specific requirements in significantly less time than required by a formal tender process to ensure suppliers only provide goods or services within their core business function, ensuring the highest standard of delivery is achieved through the utilisation of specialists to provide goods or services to eliminate supplier fronting: where suppliers subcontract other suppliers to render a service to Gold Fields, increasing the cost of goods or services and reducing the accountability of original suppliers improved visibility of new and existing suppliers to allow for better planning and reporting against regulatory and strategic requirements. Please note that you must classify all goods and services within the Gold Fields Supplier Categorisation system for Gold Fields to procure these from Gold Fields’s preferred suppliers. 47 Step 1: Navigate the tree structure to identify the category according to which you can classify your products or services. Open the tree structure by clicking on the ‘+’ to the left of the category; the tree structure can open to up to six levels. At the final level click on the check box next to the category in which your product or service fits. Minimise the tree structure by clicking on the ‘-’ to the left of the category. 48 It is possible to select more than one category. Please note that Gold Fields will assess your application to determine which categories of goods and services selected by you they would wish to use. 49 If you cannot find the category you are looking for in the tree structure, type the first few letters of the item in the text box above the tree structure. If you still cannot find the category, contact the Gold Fields Supplier Portal Help Desk for assistance. If your category cannot be found a request will be sent to the Supplier Management team for possible inclusion in the structure. Step 2: When you indicated the relevant categories, click the Next button to save your selections and proceed to the next section. If you wish to change your selection before it is saved, click the cancel or previous button to delete your selection. As part of the screening process Gold Fields will review the registration form category selection and only retain the categories relevant to conducting future business with the supplier. 5.8. Attachments As each section of the supplier profile is completed, the list of required mandatory attachments is populated in the attachments section. The status of each attachment: ‘Is Attached’, ‘yes’ or ‘no’ is indicated to the right of the name of each required attachment name. 50 Step 1: Click on the ‘Add’ hyperlink for the attachment type you wish to add. The Add attachment pop-up screen will appear. Step 2: Click on the Browse file button to add an attachment. The process of selecting the relevant document and attaching it is similar to attaching a document to an e-mail. When you click on the ‘Browse file’ button, your computer’s documents folder will be visible. Search through your folders to locate the relevant document and double click on the relevant document to attach it. The file name will be made visible in a text box below the ‘Browse file’ button. You can delete the attached document at this stage by clicking on the right of the text box. 51 button to the Step 3: Click on the attachment type for the document you are attaching from the Attachment types list. If you do not select the correct attachment type for the document attached, the application cannot be classified as completed. Additional comments relating to this attachment can be included in the Comments text box, for example, the expiry date of a BEE Certificate. When you have included all information linked to the attachment, click the Add Attachment button. The status for the Attachment type attached will be changed to ‘yes’. 52 All documents attached will be listed below the Attachment type status box. You can view or delete documents in the list by clicking the ‘View’ or ‘Delete’ hyperlinks. The mandatory documents vary based on how the supplier profile has been completed. Below is a list of some of the mandatory documents to be attached: letter from bank confirming banking details latest signed financial statements copy of Share Certificate / Auditors Letter latest BEE certificate shareholders agreement certified copy of identity documents (ID) of owners, directors etc. applicable statutory documents (or ID) letterhead TAX clearance certificate (TCC) SARS VAT 103 (if number provided) proof of screening-payment any other registration certificate pertaining to your relevant industry e.g. SIRA for security companies, ECB for Electrical Contracting Board of South Africa. Note: You can include additional non-mandatory documentation not included in the Attachment Type Status list by clicking on the ‘Add other attachment’ hyperlink according to step 2 above. Step 4: When the relevant documents are attached click the Next button to proceed to the next section. 5.9. List of divisions / branches This section is used to record the location of your company’s offices as well as differentiate contact and banking details for different divisions and branches of your company. All companies must complete this section even if they only have one branch or location. 53 Step 1: To add you company location or branch, click on the ‘Add Location Branch’ hyperlink. Step 2: Enter the name of the location, branch or division in the division/branch name Field. Step 3: Enter the physical address of the location, branch or division in the Physical Address text box and click on the ‘Find/Show’ hyperlink and you will be directed to Google Earth which will update the GPS Longitude and GPS Latitude fields. 54 Step 4: Enter the General Manager details in the name, e-mail and telephone number fields as well as the contact details for the branch, division or location in the name, e-mail and telephone number fields. Step 5: Enter the contact details for order related correspondence in the order details section including the name, e-mail and telephone number fields as well as the contact person for payment-related correspondence for the branch, division or location in the Payment Details section including name, e-mail and telephone number fields. Step 6: Select ‘yes’ or ‘no’ from the Does the office/site have a different bank account dropdown list. If ‘yes’ is selected, bank account details fields will be visible to be completed. Select ‘yes’ 55 or no from the Does this division/branch have a different vendor number dropdown list. If ‘yes’ is selected, a vendor number field will be visible. Step 7: Complete the relevant banking detail fields including: bank account name, bank account type, bank name, branch name, branch number, and account number. These fields are mandatory. We will use these banking details for the relevant security verifications and payment to suppliers. Step 8: When all the fields are completed for a branch, location or division, click the Save button to return to the List of divisions/branches page. The location, branch or division added will be listed on the List of divisions/branches page. The entry can be edited or deleted by clicking on the ‘edit’ or ‘delete’ hyperlinks. Step 9: To add additional locations, branches or divisions repeat steps 1 – 8 as required. Step 10: When the locations, branches or division are added, click the Next button to proceed to the next section. 56 5.10. Affirmation Step 1: Click the yes or no radio button to answer the credit history question regarding insolvency, liquidation, business rescue or financial distress in accordance with Chapter 6 of the Companies Act. If the response is ‘yes’ please provide additional details or an explanation in the If ‘yes’, give details or explanation text box. This is a mandatory question. Step 2: Click the yes or no radio button to answer the criminal record question regarding pending or criminal convictions including dishonesty or paid an admission of guilt (excluding speeding or parking offences). If the response is yes please provide additional details or an explanation in the If ‘yes’, give details or explanation text box. This is a mandatory question. 57 Step 3: Click the yes or no radio button to answer the Other material fact question indicating if there is any material fact that may affect the outcome of the assessment of the application. If you are in any doubt as to whether a fact could be considered material, you should click yes and declare or explain the fact in the If ‘yes’, give details or explanation text box to enable Gold Fields to make an informed decision. Where possible please provide proof to substantiate your explanation or declaration as an additional attachment in the Attachments section and refer to the document in your explanation. Step 4: Click the check boxes in the Credit / BEE verification check section to consent to the following (note these consents are mandatory for Gold Fields to consider your application): I hereby authorise Gold Fields to perform a BEE and credit check with third party service providers for the purpose of this application. I am a duly authorised representative of the company. The information furnished is true and correct to the best of my knowledge. Step 5: Complete the details of the person completing the online registration in the Name and Surname fields. These fields are mandatory. 58 Step 6: Capture the name of the person on whose behalf you are completing the online registration in the bottom Name field. You can leave this field blank if the name is the same as above. Step 7: When all the fields in all the sections are completed, click the Submit button. The online registration will only be submitted if all the mandatory fields are completed and all mandatory documents are attached. If any information is missing, a pop-up box will appear indicating what outstanding information must be included before the online registration can be submitted. An automated e-mail will be sent to the e-mail address provided notifying suppliers when the status of their application is changed. Possible statuses include: Pending (default), Approved, Not approved, and Approved pending operational requirements. 59 6. FREQUENTLY ASKED QUESTIONS 6.1 Online supplier registration process: 6.1.1 Who must register on the Gold Fields Supplier Portal? All existing and potential Gold Fields suppliers who will be supplying the South African operations are required to log onto the Gold Fields Supplier Portal via the Gold Fields website, www.goldfields.co.za, to complete the online forms. We pre-populated existing Gold Fields supplier data on the Gold Fields Supplier Portal with the supplier information Gold Fields currently has electronically on record. Existing Gold Fields suppliers will be provided with a username and password to be used to review this information, complete any outstanding information (gaps) and attach the relevant supporting documentation requested on the Supplier Portal. New suppliers who wish to apply to do business with Gold Fields should register via the link ‘Not registered? Click here to register’ at the bottom left of the page. You have to complete all fields and attach all documentation before you can submit the form online to Gold Fields. 6.1.2 How does a supplier know the supplier registration process has been completed? A supplier can track the completion progress of their online form on the front page of the Gold Fields Supplier Portal. When a supplier’s online registration is 100% complete an automatic e-mail will be sent to the e-mail address captured on the Gold Fields Supplier Portal. Please note that you must complete all fields and attach all relevant documentation before the supplier registration process is 100% complete. 6.1.3 When is the due date for completion of supplier registration on the Gold Fields Supplier Portal? The closing date for all existing or current suppliers to review and update their data on the Gold Fields Supplier Portal is 30 September 2012. After this date suppliers with incomplete supplier profiles on the Gold Fields Supplier Portal will be ‘soft-locked’ (i.e. no orders or payments can be processed to these suppliers until all information have been completed). An automated e-mail will be sent to suppliers bi-monthly to remind them to complete their online registration form. 60 New suppliers who wish to apply to do business with Gold Fields can apply at any time; there is no closing date for new supplier applications. Please note that a successful application is not a guarantee that a supplier will receive contracts / orders from Gold Fields. 6.1.4 Can a supplier save a partially completed online form for completion at a later stage? When updating the supplier registration form on the Gold Fields Supplier Portal, information captured in the fields will be saved as soon as the ‘next’ or the ‘save’ button is clicked. A supplier can access the partially completed form by logging onto the Gold Fields Supplier Portal with the username and password provided by Gold Fields or selected by the supplier at the start of the online registration process. 6.1.5 What happens after a supplier has submitted the online form? Current Gold Fields suppliers will continue doing business with Gold Fields in the same manner as before. Gold Fields will continue to e-mail orders to suppliers and the accounts payable process remains unchanged. We will process new Gold Fields supplier applications through the screening and validation process. If the supplier does not meet the screening criteria, an e-mail notification will be sent to the supplier. If the supplier qualifies as a potential Gold Fields supplier, we will only contact you for business when a need has been identified by Gold Fields Operations for your product and service and the appropriate internal motivation documentation has been submitted. 6.1.6 How does a company with different branches and different banking account details register online? You should complete one online registration form per company. Within the online registration process is a section to document different branch details, including addresses, vendor numbers and banking account details. If head office updates any company details, it is the responsibility of the company to update branch details accordingly. 61 6.2 Screening fees 6.2.1 What is the purpose of the screening fees? The screening fee is used by Gold Fields to pay for the relevant screening procedures that must be complete before Gold Fields can conduct business with a supplier. The validation process includes, but is not limited to: TransUnion vetting BEE verification security verification finance verification. 6.2.2 Who should pay screening fees? Suppliers not currently on the Gold Fields supplier list must pay screening fees as part of the Gold Fields supplier registration process. If a company changes its name, the application will be processed in the same manner as a new vendor and payment of screening fees is required. If no vendor number is completed in the application, the system will require the mandatory attachment of proof of screening fees. If a vendor number is provided, the system will not require the proof of screening fees attachment. 6.2.3 Does Gold Fields issue invoices for screening fees paid? To request an invoice for a registration fee, contact the Gold Fields Accounts division ([email protected]). The accounts division will verify receipt of payment into the Gold Fields bank account and issue an invoice for the amount. 6.2.4 Is the screening fee refundable if Gold Fields does not use a supplier’s services? The screening fee is non-refundable. The screening process is completed as part of the application process and therefore is not subject to a supplier conducting business with Gold Fields. The results of the screening will be attached to the supplier’s profile for future reference. 62 6.2.5 If an existing supplier purchases another company and wishes to register this company as a Gold Fields supplier, is the screening fee applicable? Yes, if the newly acquired business is not an existing supplier with Gold Fields and will be operating as a separate company, this company will need to follow the same process as all new suppliers applying online to become a Gold Fields supplier. A screening fee should be paid as the screening process is completed at company level. 6.3 Supplier categorisation 6.3.1 What is the purpose of the Supplier Categorisation system? When registering to become a Gold Fields Supplier it is important for you to classify your functions or service offerings into the Gold Fields Supplier Categorisation system to support the following: To assist Gold Fields Operations in easily identifying potential suppliers to meet their specific requirements in significantly less time than required by a formal tender process. To ensure you only provide goods or services within your core business function ensuring the highest standard of delivery is achieved through the utilisation of specialists to provide goods or services. To eliminate supplier fronting where suppliers subcontract other suppliers to render a service to Gold Fields, increasing the cost of goods or services and reducing the accountability of original suppliers. Improved visibility of new and existing suppliers to allow for better planning and reporting against regulatory and strategic requirements. Please note that you should classify all goods and services within Gold Fields Supplier Categorisation system for Gold Fields to procure these from its preferred suppliers. 63 6.3.2 What if a supplier’s service offering does not fit into any categories listed in the Gold Fields Supplier Categorisation? Gold Fields designed the categorisation system to standardise and manage goods and services needed from Gold Fields suppliers, therefore to ensure a company’s offerings are correctly utilised, please review all categories to guarantee correct classification. However, if the supplier is still unable to align its service offering, the supplier should send an e-mail listing all service offerings applicable to Gold Fields to the following address [email protected]. The Gold Fields Supplier management team will review the list of products and advise the supplier of the appropriate category or provide an updated category to which the supplier can add its service offering. 6.3.3 How do suppliers diversify the service offering to Gold Fields? If current Gold Fields suppliers want to offer Gold Fields additional products or services aligned to different categories from what suppliers currently sell to Gold Fields, the suppliers are required to re-register the company on the Supplier Portal and include the new offering categories. Gold Fields will review the registration through the same process as new suppliers and accept or decline the offering accordingly. Gold Fields will only order or request the new offering if Gold Fields Operations identify a need for this product or service. As part of the online registration process, new suppliers must select all relevant categories of service offerings to be provided to Gold Fields. As part of the screening process Gold Fields will review the registration form category selection and retain the categories for which they may potentially conduct business with the supplier in the future. 64 6.4 Gold Fields Supplier Communication 6.4.1 How do I communicate with Gold Fields? For contact details for departments within Gold Fields, refer to the Gold Fields website: http://www.goldfields.co.za/supp_sa_regional.php Area Address e-mail Address Number Technical Portal Support Libanon Business [email protected] Gold Fields Supplier (usernames, passwords, Park Portal Help desk access, system 1 Hospital Street +27 84 911 1802 or functionality) Libanon +27 11 704 4932 Westonaria Business Support: Libanon Business [email protected] Supplier Management Supplier Management Park +27 11 278 9642 (Supplier 1 Hospital Street +27 11 278 9726 approvals, application Libanon +27 10 001 1179 status, accreditations, Westonaria Sello Maake etc.) Procurement South Deep Libanon Business [email protected] +27 10 001 1438 Park +27 10 001 1141 1 Hospital Street Felicity Lewis Libanon Christa Snater Westonaria Procurement KDC Libanon Business [email protected] +27 10 001 1136 Park +27 10 001 1141 1 Hospital Street Jacques Pistorius Libanon Westonaria Procurement Beatrix Farm Newbult [email protected] +27 57 733-8296 Theunissen Bernadette du Plooy 9410 Arthur Holland 65 Area Address e-mail Address Number Warehouse KDC and Driefontein [email protected] +27 18 781 9813 South Deep Warehouse Arthur Enslin Vish Chundupersad Warehouse Beatrix Farm Newbult [email protected] +27 57 733 8208 Theunissen Piet de Jager 9410 Karl Motaung Phillimon Letsoaka Payments Cnr Agnew Road [email protected] +27 18 788 7122 & R501, Mariette de Jager Carletonville Delsy Ndlovu Marie Roodt Cheryl van Zyl Dawie Jacobs Any CSSM related Libanon Business [email protected] Chimae Goncalves queries Park Wilhelm Greyling 1 Hospital Street Schalk Burger Libanon Leigh-Ann Gowland Westonaria 66
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