“Rule 13 Training – What’s Required and How to do it”

“Rule 13 Training – What’s Required
and How to do it”
Lori Gates, CPESC, CPSWQ,
CMS4S
Christopher Burke Engineering
September 13, 2012
INAFSM Conference
Presentation Outline








Background – Why do we have to do this?
Training Purpose
Who do we train?
Training Materials
Training Tools
Training Topics
How to do Training
On-going Training Options
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
1
Definitions
• “Training” – the action of teaching a person
or animal a particular skill or type of
behavior.
• “Education” – the process of receiving or
giving systematic instruction
• “Outreach” – reaching out to people and
motivating them to act; prompt changes in
behavior to reduce water pollution
EPA Perspective
• varying levels of background knowledge of both
stormwater management and their role in reducing
stormwater pollution.
• multi-pronged approach to outreach efforts by:
(1) generating basic awareness of stormwater
pollution, (2) educating at a more sophisticated level
using more substantive content, and (3) building on
existing recognition of the issue to prompt behavior
changes that reduce pollution (or the opportunities for
pollution).
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
2
Background – Why do Training?
• NPDES Permit Required – MS4 & CSO
• EPA MS4 Program Assessment Guidance
identified Lack of Training as Common
Issue
• TMDLs, Watershed Management Plans
• Compliance Issues
• “Hotspot” Facilities
Case Study!!
Fred, the MS4 Coordinator Salesman


MS4 Coordinator responsible
for “selling” his Program & that
staff must Coordinate with him
and complete tasks for him;
not a Supervisor
Also MUST sell his program to
elected officials, industries,
local businesses, and the
public (including his
Grandma!!)
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
3
THE BIG CHALLENGE!!
The Poor MS4 Coordinator




MS4 Coordinator responsible
for Program & Annual Report
Coordination; not a Supervisor
Doesn’t really know other
department staff
Staff don’t really know them or
understand their program
Staff view the MS4 program as
just another thing on their plate
THE BIG IMPACT!!
The Rich MS4 Coordinator



Proactive MS4 Coordinator
responsible for Program
Communication; not a
Supervisor
Networks & makes regular
contact with Staff
Staff appreciate the MS4
Coordinator’s situation
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
4
Attitude Check!!
How are presenting your MS4
program?
Debby Downer
 Views the MS4 program as an
unfunded mandate
OR
I’m ready! I’m ready!!
Purpose of the Training?




Staff Gain an
Understanding of your
MS4 Program
Get Staff Buy-in
Staff Daily Activities can
Adversely Impact SWQ
Appreciate Local Water
Bodies/Issues
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
5
Getting Staff Buy-in
1.
2.
3.
4.
5.
“Required” Training
Engage Staff by Explaining
their Role & Listen to Them
Relate Information to Fun
Interest/Concern (e.g.
canoeing, fishing, etc.)
Explain “What’s in it for them?”
Make Them Feel Like They’re
an IMPORTANT Part of Your
Program/ “I NEED YOUR HELP”
Who Should be Trained?
Supervisors,
Managers, &
Staff; Elected
Officials, Council
Members
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
Departments:
• Street or Highway
• Parks
• Wastewater Treatment
• Fairgrounds
• Police or Sheriff
• Fire
• Engineering
• Ground and/or Building Maintenance
• Public Works
• Drainage
6
Who Should do the Training?
Staff,
Consultants, &
other Guests
Potential Trainers:
• Internal Staff
• Consultants
• OISC
• IDEM
• EMA/DHS
• State Police
• County Health Department
• Water Quality Educators
• Associations
• Etc.
Training Locations –
Internal
1.
2.
3.
4.
5.
Classrooms
Meeting Rooms
In the Field
At a Facility; while walking around
Internal Website
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
7
DON’T FORGET the FOOD!!
• Will keep them from
getting restless and help
them stay focused
• Prevents them from
getting distracted by
hunger and/or thirst
• Serves as a “thank you
for attending”
Training Materials
1.
2.
3.
4.
5.
PowerPoint
Actual Photos
Practical Examples, Illustrations, & Case
Studies
Handouts, Notebooks, Brochures, & Fact
Sheets
Org Charts, Checklists
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
8
The Use of Pictures

The pros & cons of potentially
showing…the good, the bad, & the ugly
Which MCMs Require Training?
1. Public Education and Outreach
2. Public Involvement/Participation
3. Illicit Discharge Detection and Elimination
4. Construction Site Storm Water Run-off Control
5. Post-Construction Storm Water Management in
New Development and Redevelopment
6. Pollution Prevention/Good Housekeeping for
Municipal Operations (Hint: ALL OF THEM!!)
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
9
MCMs #1 & #2 – PE, PO, PI, & PP
• 327 IAC 15-13-12(a)
−
−
−
−
Public service employees
Commercial and Industrial Facilities
Construction Site Personnel
“impacts polluted SW runoff can have on WQ
& ways they can minimize their impact”
• 327 IAC 15-13-13
− Public Participation &
Involvement = Volunteers
MCMs #1 & #2 – PE, PO, PI, & PP
(cont’d.)
•
•
•
•
Public Service Employees
Commercial & Industrial Facilities
Construction Site Personnel
Volunteers
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
10
MCMs #1 & #2 – PE, PO, PI, & PP
Training Ideas
• Public Service Employees
− SW Education Basics; what they do at
home/residential & how can they get involved
• Commercial & Industrial Facilities
− Permit basics – local ordinances, Rule 6, etc.
• Construction Site Personnel
− Basic water & stormwater quality
• Volunteers
− Ties to the Environment; “Green Sells”
− “Drive it yourself” Tours
MCM #3 – IDDE
• 327 IAC 15-13-14(h)
− Public employees, Businesses, & General Public
− “hazards associated with illicit discharges and
improper disposal of waste”
− Brochures & guidances for specific audiences and
school curricula
− Publicizing & facilitating public reporting of illicit
discharges & spills
• 327 IAC 15-13-14(j)
− Employee Training
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
11
MCM #3 – IDDE
Training Ideas
• Public Employees
− Waste Disposal; Reporting pollution
− In-field Mapping & Screening Exercises
• Businesses
− Illegal Dumping, Ordinance
− BMPs for power washing
− Proper disposal of grease, washwater, & other
wastes
• General Public
− Used motor oil disposal
− Solid, HHW, & Pharmaceutical Waste Disposal
− Understanding separate storm system
MCMs #4 & #5 –
Construction & Post-construction
• 327 IAC 15-13-15(g)
− “MS4 personnel responsible
for plan review, inspection, &
enforcement shall receive, at a
minimum, annual training”
 Topics such as appropriate
control measures, inspection
protocol, & enforcement
procedures
• 327 IAC 15-13-16(d)
− Same language
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
12
MCMs #4 & #5 –
Construction & Post-construction
Training Ideas
• MS4 Staff
−
−
−
−
BMPs
SWPPP Review
Forms completion
Sensitive Areas
• Construction Professionals
−
−
−
−
−
BMPs
Ordinance requirements
Self-monitoring Inspections
SWPPP basics
O&M
MCM #6 –
Good Housekeeping & P2
• 327 IAC 15-13-17(b)(5)
− Written documentation that appropriate MS4 entity
employees have been properly trained
 Refresher sessions
 Topics: proper disposal of hazardous waste, vegetative
waste handling, fertilizer and pesticide application, and
the function of implemented BMPs
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
13
MCM #6 –
Good Housekeeping & P2
Training Ideas
1.
2.
3.
4.
5.
6.
Overview of SW
Program & Permit
Inventory of Facilities &
Operations
Application of
Fertilizers/Pesticides
Example BMPs &
Activities
Virtual Facility Walk-thru
Exercise to Test
Knowledge
Example BMPs & Activities






Erosion &
Sediment Control
Waste Management
Maintenance
Spill Clean-up &
Control
Fueling, Washing
Materials Handling
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
14
Other Ideas for Training Courses






One MS4 can Host & Charge a Fee to
Staff from Other MS4s
Several MS4s could Cost Share
Media Release of Training Held
Offer Certified Wastewater and/or
Certified Pesticide Applicator Credit
Hours
Work with Local EMA/DHS for Spill
Training
Work with Police on Meth Lab HW
Training
Creative Training Tools


“You’re the Regulatory
Inspector”/Virtual Facility Walkthru; “Mock Audits”
Pick a fun Inspector Name
–
–
–
–
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
Mr. U. Will Fale
Mr. Thisil Kost Ewe
Mr. Canu Sey Fine
Mr. Kneed X. Lax
15
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
16
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
17
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
18
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
19
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
20
Creative Training Tools

Contests
–
–
–
–

Scavenger Hunts
Board Game concepts (Pictionary,
Trivial Pursuit, etc.)
In conjunction with PE focused
event; cutest dog, recycling &
composting challenge
BMP baked goods
TV Game Show PowerPoint
Templates
–
Jeopardy!, Hollywood Squares, Who
Wants to Be a Millionaire, etc.
Videos





Muncie Sanitary District et al - “Concrete
Truck Washout” and soon to be released –
“Refueling Training”
“Storm Watch: Municipal Stormwater
Pollution Prevention” - Excal
Erosion & Sediment Control
Watershed Issues
Etc.
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
21
Conduct Staff Training
•Offer training to new employees
who are hired after your initial
training session
•Discuss one or two items during
regular staff meetings.
− Ex. “Monthly Stormwater Tip”
Signs and/or Posters
Training can also including displaying signs and or
shop posters reminding employees about pollution
prevention and good housekeeping procedures.
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
22
Inspection and Evaluation of
Facilities and Operations
When you see good examples
of stormwater management or
areas that need to be
improved, document on your
camera.
It will be a good resource for
staff trainings and compliance
reporting.
Types of Training –
External

Regional Collaborations
–

Associations
–


Workshops; Twilight Seminars
National Programs
–

Lunch & Learn
Webcasts
Conferences
Certifications
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
23
Document Proper Training





Sign-in Sheets
Quizzes; names recorded
Agendas; topics covered
Copies of Training Materials
Binders
NC State University



INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
http://www.bae.ncsu.
edu/topic/phase2/me
asure6.htm
MCM #6 resources
Inspection Forms
24
EPA Resources




National Menu of Stormwater
BMPs
Stormwater Case Studies
Urban Management Measures
Guidance
http://cfpub.epa.gov/npdes/storm
water/menuofbmps/index.cfm
Questions?
INAFSM Conference 2012
Christopher B. Burke Engineering, Ltd.
25