“Rule 13 Training – What’s Required and How to do it” Lori Gates, CPESC, CPSWQ, CMS4S Christopher Burke Engineering September 13, 2012 INAFSM Conference Presentation Outline Background – Why do we have to do this? Training Purpose Who do we train? Training Materials Training Tools Training Topics How to do Training On-going Training Options INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 1 Definitions • “Training” – the action of teaching a person or animal a particular skill or type of behavior. • “Education” – the process of receiving or giving systematic instruction • “Outreach” – reaching out to people and motivating them to act; prompt changes in behavior to reduce water pollution EPA Perspective • varying levels of background knowledge of both stormwater management and their role in reducing stormwater pollution. • multi-pronged approach to outreach efforts by: (1) generating basic awareness of stormwater pollution, (2) educating at a more sophisticated level using more substantive content, and (3) building on existing recognition of the issue to prompt behavior changes that reduce pollution (or the opportunities for pollution). INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 2 Background – Why do Training? • NPDES Permit Required – MS4 & CSO • EPA MS4 Program Assessment Guidance identified Lack of Training as Common Issue • TMDLs, Watershed Management Plans • Compliance Issues • “Hotspot” Facilities Case Study!! Fred, the MS4 Coordinator Salesman MS4 Coordinator responsible for “selling” his Program & that staff must Coordinate with him and complete tasks for him; not a Supervisor Also MUST sell his program to elected officials, industries, local businesses, and the public (including his Grandma!!) INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 3 THE BIG CHALLENGE!! The Poor MS4 Coordinator MS4 Coordinator responsible for Program & Annual Report Coordination; not a Supervisor Doesn’t really know other department staff Staff don’t really know them or understand their program Staff view the MS4 program as just another thing on their plate THE BIG IMPACT!! The Rich MS4 Coordinator Proactive MS4 Coordinator responsible for Program Communication; not a Supervisor Networks & makes regular contact with Staff Staff appreciate the MS4 Coordinator’s situation INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 4 Attitude Check!! How are presenting your MS4 program? Debby Downer Views the MS4 program as an unfunded mandate OR I’m ready! I’m ready!! Purpose of the Training? Staff Gain an Understanding of your MS4 Program Get Staff Buy-in Staff Daily Activities can Adversely Impact SWQ Appreciate Local Water Bodies/Issues INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 5 Getting Staff Buy-in 1. 2. 3. 4. 5. “Required” Training Engage Staff by Explaining their Role & Listen to Them Relate Information to Fun Interest/Concern (e.g. canoeing, fishing, etc.) Explain “What’s in it for them?” Make Them Feel Like They’re an IMPORTANT Part of Your Program/ “I NEED YOUR HELP” Who Should be Trained? Supervisors, Managers, & Staff; Elected Officials, Council Members INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. Departments: • Street or Highway • Parks • Wastewater Treatment • Fairgrounds • Police or Sheriff • Fire • Engineering • Ground and/or Building Maintenance • Public Works • Drainage 6 Who Should do the Training? Staff, Consultants, & other Guests Potential Trainers: • Internal Staff • Consultants • OISC • IDEM • EMA/DHS • State Police • County Health Department • Water Quality Educators • Associations • Etc. Training Locations – Internal 1. 2. 3. 4. 5. Classrooms Meeting Rooms In the Field At a Facility; while walking around Internal Website INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 7 DON’T FORGET the FOOD!! • Will keep them from getting restless and help them stay focused • Prevents them from getting distracted by hunger and/or thirst • Serves as a “thank you for attending” Training Materials 1. 2. 3. 4. 5. PowerPoint Actual Photos Practical Examples, Illustrations, & Case Studies Handouts, Notebooks, Brochures, & Fact Sheets Org Charts, Checklists INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 8 The Use of Pictures The pros & cons of potentially showing…the good, the bad, & the ugly Which MCMs Require Training? 1. Public Education and Outreach 2. Public Involvement/Participation 3. Illicit Discharge Detection and Elimination 4. Construction Site Storm Water Run-off Control 5. Post-Construction Storm Water Management in New Development and Redevelopment 6. Pollution Prevention/Good Housekeeping for Municipal Operations (Hint: ALL OF THEM!!) INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 9 MCMs #1 & #2 – PE, PO, PI, & PP • 327 IAC 15-13-12(a) − − − − Public service employees Commercial and Industrial Facilities Construction Site Personnel “impacts polluted SW runoff can have on WQ & ways they can minimize their impact” • 327 IAC 15-13-13 − Public Participation & Involvement = Volunteers MCMs #1 & #2 – PE, PO, PI, & PP (cont’d.) • • • • Public Service Employees Commercial & Industrial Facilities Construction Site Personnel Volunteers INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 10 MCMs #1 & #2 – PE, PO, PI, & PP Training Ideas • Public Service Employees − SW Education Basics; what they do at home/residential & how can they get involved • Commercial & Industrial Facilities − Permit basics – local ordinances, Rule 6, etc. • Construction Site Personnel − Basic water & stormwater quality • Volunteers − Ties to the Environment; “Green Sells” − “Drive it yourself” Tours MCM #3 – IDDE • 327 IAC 15-13-14(h) − Public employees, Businesses, & General Public − “hazards associated with illicit discharges and improper disposal of waste” − Brochures & guidances for specific audiences and school curricula − Publicizing & facilitating public reporting of illicit discharges & spills • 327 IAC 15-13-14(j) − Employee Training INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 11 MCM #3 – IDDE Training Ideas • Public Employees − Waste Disposal; Reporting pollution − In-field Mapping & Screening Exercises • Businesses − Illegal Dumping, Ordinance − BMPs for power washing − Proper disposal of grease, washwater, & other wastes • General Public − Used motor oil disposal − Solid, HHW, & Pharmaceutical Waste Disposal − Understanding separate storm system MCMs #4 & #5 – Construction & Post-construction • 327 IAC 15-13-15(g) − “MS4 personnel responsible for plan review, inspection, & enforcement shall receive, at a minimum, annual training” Topics such as appropriate control measures, inspection protocol, & enforcement procedures • 327 IAC 15-13-16(d) − Same language INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 12 MCMs #4 & #5 – Construction & Post-construction Training Ideas • MS4 Staff − − − − BMPs SWPPP Review Forms completion Sensitive Areas • Construction Professionals − − − − − BMPs Ordinance requirements Self-monitoring Inspections SWPPP basics O&M MCM #6 – Good Housekeeping & P2 • 327 IAC 15-13-17(b)(5) − Written documentation that appropriate MS4 entity employees have been properly trained Refresher sessions Topics: proper disposal of hazardous waste, vegetative waste handling, fertilizer and pesticide application, and the function of implemented BMPs INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 13 MCM #6 – Good Housekeeping & P2 Training Ideas 1. 2. 3. 4. 5. 6. Overview of SW Program & Permit Inventory of Facilities & Operations Application of Fertilizers/Pesticides Example BMPs & Activities Virtual Facility Walk-thru Exercise to Test Knowledge Example BMPs & Activities Erosion & Sediment Control Waste Management Maintenance Spill Clean-up & Control Fueling, Washing Materials Handling INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 14 Other Ideas for Training Courses One MS4 can Host & Charge a Fee to Staff from Other MS4s Several MS4s could Cost Share Media Release of Training Held Offer Certified Wastewater and/or Certified Pesticide Applicator Credit Hours Work with Local EMA/DHS for Spill Training Work with Police on Meth Lab HW Training Creative Training Tools “You’re the Regulatory Inspector”/Virtual Facility Walkthru; “Mock Audits” Pick a fun Inspector Name – – – – INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. Mr. U. Will Fale Mr. Thisil Kost Ewe Mr. Canu Sey Fine Mr. Kneed X. Lax 15 INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 16 INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 17 INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 18 INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 19 INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 20 Creative Training Tools Contests – – – – Scavenger Hunts Board Game concepts (Pictionary, Trivial Pursuit, etc.) In conjunction with PE focused event; cutest dog, recycling & composting challenge BMP baked goods TV Game Show PowerPoint Templates – Jeopardy!, Hollywood Squares, Who Wants to Be a Millionaire, etc. Videos Muncie Sanitary District et al - “Concrete Truck Washout” and soon to be released – “Refueling Training” “Storm Watch: Municipal Stormwater Pollution Prevention” - Excal Erosion & Sediment Control Watershed Issues Etc. INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 21 Conduct Staff Training •Offer training to new employees who are hired after your initial training session •Discuss one or two items during regular staff meetings. − Ex. “Monthly Stormwater Tip” Signs and/or Posters Training can also including displaying signs and or shop posters reminding employees about pollution prevention and good housekeeping procedures. INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 22 Inspection and Evaluation of Facilities and Operations When you see good examples of stormwater management or areas that need to be improved, document on your camera. It will be a good resource for staff trainings and compliance reporting. Types of Training – External Regional Collaborations – Associations – Workshops; Twilight Seminars National Programs – Lunch & Learn Webcasts Conferences Certifications INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 23 Document Proper Training Sign-in Sheets Quizzes; names recorded Agendas; topics covered Copies of Training Materials Binders NC State University INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. http://www.bae.ncsu. edu/topic/phase2/me asure6.htm MCM #6 resources Inspection Forms 24 EPA Resources National Menu of Stormwater BMPs Stormwater Case Studies Urban Management Measures Guidance http://cfpub.epa.gov/npdes/storm water/menuofbmps/index.cfm Questions? INAFSM Conference 2012 Christopher B. Burke Engineering, Ltd. 25
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