mySRA
How to activate your mySRA account
Contents
1. Getting started
3
2. Security Question and Answer
4
3. User Registration
4
4. Verifying your account
6
v1 30.04.2014
Page 2 of 6
1. Getting started
1.1
Following receipt of an activation code, go to www.sra.org.uk/activate.
Tip: If your activation code has expired, or to obtain a new activation code, please click
on 'Activation key lost' located at the following link www.sra.org.uk/mysra/activateaccount You will require your SRA ID number to request a new activation code.
You should receive a letter from the SRA containing a new activation code in five to
seven days. We are unable to provide an activation code by email.
1.2
Click activate your account now and enter your 11 digit activation
code exactly as it appears, including all hyphens.
1.3
Enter the reCAPTCHA words and press Submit. If the reCAPTCHA
words are not accepted you will see a message saying 'The
verification words are incorrect'. Please retry until successful.
Note: reCAPTCHA
The reCAPTCHA is a program that can tell whether the user is a human or a computer.
reCAPTCHAs are used by many websites to prevent abuse from automated programs
usually written to generate spam. No computer program can read distorted text as well
as humans can, so automated programs cannot navigate sites protected by
reCAPTCHAs.
The following may be useful if you have difficulties with reCAPTCHA:
 Enter the words you see in the box, in order and separated by a space
 If you are not sure what the words are, either enter your best guess or click the
reload button under the distorted words (please see circled in blue below). You
will then be presented with new distorted words.
 If you are still not sure what the words are, try enlarging your screen using the
zoom tool. (For most this will be situated in the bottom right-hand corner of the
screen)
 You can try clicking on the audio button, underneath reload, to hear a set of
words that can be entered instead of the visual challenge.
You can try entering reCAPTCHA as many times as you like. This will not affect your
activation or online account once activated.
An example of what reCAPTCHA looks like is shown below:
In the example above, you would need to type into the box: trieste modern-day .The
words are case-sensitive, but you do not need to enter them in Bold or Italics.
v1 30.04.2014
Page 3 of 6
2. Security Question and Answer
The next section is entitled Security Question and Answer. Your name will be prepopulated with the information we hold on record for you.
2.1
Enter your date of birth in the format DD/MM/YYYY. Alternatively click
the calendar symbol to select your date of birth.
2.2
You may also be asked a security question which is based on the
information we hold on record for you and your route to qualification.
For example: 'In what year did you complete your LPC?'
3. User Registration
The next section is the User Registration page. Some information held on this page
is pre-populated with information we hold on record for you.
3.1
An email will be sent to you at the end of the activation process so you
will need to edit the pre-populated email address if it is incorrect or
incomplete.
Note: Do not use a shared email address as all future important correspondence will be
sent to this email address.
Web Profile information
This section allows you to create the log in details for your account. This consists of a
Secret Word, Username and Password.
3.2
v1 30.04.2014
Create your Web Profile information (secret word, password, etc).
Page 4 of 6
Tip: Guidelines for creating your Web Profile information:

Secret Word
You will need to remember your secret word to log in and to access applications
and services in the future. Your secret word should be 6 to 10 characters long. It
cannot contain spaces or special characters such as the following: \ / ()*?
"<>|{}()!£$%^&_+=~#@:;,. The secret word you create can be viewed by SRA
staff. It cannot be changed later.

Username
Your username should be 8 to 20 characters long, and cannot include spaces or
special characters such as the following: \ / ()*? "<>|{}()!£$%^&_+=~#@:;,. The
username you create can be viewed by SRA staff. It cannot be changed later.

Password
Your password should be 8 to 28 characters long. It cannot contain spaces or
special characters such as the following: \ / ()*? "<>|{}()!£$%^&_+=~#@:;,. For a
strong password, use at least 12 characters and a mixture of upper-case and
lower-case letters and at least one number. You may change your password at
any time, using your username and secret word.
The above guidance can also be obtained by clicking on the question mark symbol next
to each box.
You should keep your log in details safe and MUST NOT share this information with
another individual for security reasons.
3.3
Enter the new reCAPTCHA words and click submit.
When choosing your Web Profile information if you create a username that already
exists on our system you will see the following, after you click submit:
You may select one of the usernames offered to you, or create a different username
by retyping in the box.
3.4
v1 30.04.2014
Enter the new reCAPTCHA words and click submit.
Page 5 of 6
4. Verifying your account
An email will be sent at the end of the process, to the email address provided on the
User Registration screen and should be received within 24 hours. You MUST click on
the verification link provided within the email to complete the activation process. You
will then be able to log in.
Tip: If you do not receive the email containing your verification link in your inbox please
ensure you check the junk and spam folders. Guidance on receiving emails from the
SRA can be found at www.sra.org.uk/email. If you do not receive the email within 24
hours please Contact us.
v1 30.04.2014
Page 6 of 6