University of Pretoria 1 How to set up your UP Portal password How to set up your UP Portal password All new users (e.g. prospective students) go to https://www.up.ac.za/portal where you will be prompted for a Username and a Password. STEP 1: Click on the New users link Compiled by the Client Service Centre 1 University of Pretoria 2 How to set up your UP Portal password Step 2: Type in your Username and your National ID number / Passport. Click the “Proceed” button. Compiled by the Client Service Centre 2 University of Pretoria 3 How to set up your UP Portal password The Password policy is explained in the top region Set up your new password and confirm the password nd in 2 block Click the “Proceed” button. Compiled by the Client Service Centre 3 University of Pretoria 4 How to set up your UP Portal password A message is displayed to inform user that the password was set successfully. Click the “Ok” button. A list of challenge questions appears and you can choose to answer any Compiled by the Client Service Centre 4 University of Pretoria 5 How to set up your UP Portal password Select any three challenge questions and then click on the “Submit” button. Compiled by the Client Service Centre 5 University of Pretoria 6 How to set up your UP Portal password (Examples of three questions chosen by a user to answer.) Enter your answers to each challenge question that you selected. Click the “Save” button. Compiled by the Client Service Centre 6 University of Pretoria 7 How to set up your UP Portal password A message will be displayed to inform you that your challenge questions have been set up. Click the “OK“ button. Compiled by the Client Service Centre 7 University of Pretoria 8 How to set up your UP Portal password You are now ready to access the UP Portal. Compiled by the Client Service Centre 8
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