How to Backup and Restore a Servant Keeper Backup File 1. Open and log into your Administration Manager. Click on the Backup icon button and you will see the “Database Backup” window: NOTE: If you are backing up to a memory stick, it needs to be in the computer before clicking on the Backup icon button. 2. In the “Disk Drive” drop down field, choose the drive that you would like Servant Keeper to put the backup file on. If you are using a memory stick, you will need to know what drive letter your computer assigned to the memory stick. Click the drop down arrow at the end of the Disk Drive field or use the up and down arrow keys to locate more drive letters that maybe available. 1 3. After selecting the drive to which the backup file will be placed, the “Backup Data to” field will automatically fill in with the drive letter you selected in the “Disk Drive” field and the backup file name. The default backup file name is “SKBACKUP.SKB”. You can change this file name, include a date stamp on the file name and optimize the database by selecting the appropriate checkboxes. We recommend at least checking the “Optimize Database before doing backup” checkbox. If you checked the box to Optimize before doing your backup, you will see this window while the database is being optimized: Then you will see the backup process begin: 2 After the backup process has completed, you will see a window telling you that the backup completed successfully and it will also display the path to where you saved the backup file including the backup file name. 3 How to Restore a Servant Keeper Backup File 1. Open and log into your Administration Manager. Click on the Restore icon button and you will see the “Database Restore” window: 2. If you have backed up your Servant Keeper program recently, the “Backup File” field will find that file and auto fill for you. If the “Backup File” field does not have the correct location or backup file name, click the [Browse] button and browse to where your Servant Keeper backup file is located. 3. Once the backup file has been located, click the [Start Restore] button. You will be prompted to be sure that this is the proper backup file that you would like to restore: 4 4. If this is the correct backup file that you would like to restore, click the [Yes] button to continue. You will then see the restore process begin: After the restore process has completed, you will see a window telling you where the backup file was restored and that the database will be optimized once you click the [OK] button. After the optimization is complete, you will be back at the main Administration Manager window. WARNING: Restoring a backup will OVERWRITE all current data with the data found in the backup file. Restoring DOES NOT append the data! 5
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