What is Enhanced Security Login-MFA? Enhanced Security Login is the login setup which includes the answering challenge questions and identifying a telephone, cell or email address to receive an access code. The access code provides additional security to the user when logging in. Multi Factor Authentication (MFA): An additional Layer of Security in addition to a user id and password to identify a user who accesses the system. What MFA Options are available? Options available to receive one-time pass code: – Text message to cell phone – Email – Automated Telephone Call to cell phone or another number (ex: work, home) Step 1 Setup Enhanced Login SecurityMFA Options Upon successful completion of registration, Enhanced Login Security Setup screen will display Option 1: TEXT Message Setup Select method to receive one-time pass code-text message. For Text Message: - Read Terms & Conditions - Select telephone type (Mobile) - Enter the telephone number - Click Activate An activation code will be sent to your mobile phone. Activation Code is received by Text ------ SMS Text -----From: 44833 Received: Mar 13, 2012 1:02 PM Subject: Empire National Bank Access Code. Empire National Bank Access Code. Your access code is 520219. Reply HELP for help Text Message: Enter Activation Code received by Text Message 631 999 9999 Enter Activation Code from Text and Click Activate Activation is completed (see check mark) 631 999 9999 The cell number can be changed or deleted at any time. Continue to Step 2 Option 2: Email Message Setup Verify the email address is correct to receive access codes [email protected] Continue to Step 2 Option 3: Telephone Call Setup Select method to receive automated voice call with access code 631 For Automated Call: 999 9999 - Select telephone type - Enter the telephone number - Click Activate An automated voice call will be sent to the number you identified. Continue to Step 2 Step 2 Challenge Questions & Computer Settings Complete Challenge Questions Band name Scroll down to the Computer Settings Select Computer Settings Click public to activate the extra login security! Don’t forget to check forgotten password! Click Continue to Save Verify setup and click Save & Continue [email protected] To make any corrections or additions, select the edit link next to the item to change You are now successfully logged in! Notification Received From: [email protected] [mailto:[email protected]] Sent: Friday, February 24, 2012 11:41 AM To: Customer Name Subject: Empire National Bank Account Access - Update to Enhanced Login Security Information Importance: High Your Account Access - Update to Enhanced Login Security has been updated as follows: The following phone numbers have been updated for text messaging: 631-XXX-XXXX Activated The following phone numbers have been updated for voice call: 631-XXX-XXXX - Activated The following email addresses have been updated for email: [email protected] - Activated You have submitted question and answer pairs but they are not listed here for security reasons. For your security, we will confirm your identity whenever your account is accessed from an unrecognized or public computer. If you or anyone with authorized access to your account did not make these changes, please contact us immediately.