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1) What is an Instant Delivery Program? a. Instant delivery is a program whereby a pre‐determined quantity of product is distributed to District Sales Managers in support of a major push in the field. The product is then distributed through Representative contacts and through sales meetings so that Representatives can have the product in their hands immediately to begin promoting it with their customers. 2) How many products will I be responsible for distributing? a. Your Division Manager has pre‐determined a quantity of product which you will be responsible for distributing. The goal is to move the entire quantity of the product you have been given. Earn, don’t return. 3) When can I start distributing the product? a. You will be receiving your SSS Bug Guard PLUS with your C6 Bulk Shipment. You may begin to distribute the Instant Delivery product as soon as you receive the product. Be sure to carry your commitment form, a copy of the flyer for the Instant Delivery and a copy of the earnings chart by Representative segment with you wherever you go. 4) How many products can a Representative get with the Instant Delivery Program? a. Representatives must take a minimum of 6 SSS Bug Guard Sprays. There are no limits as to the number of units that each Representative can take.(while quantities last) Representatives must order in increments of 6 SSS Bug Guard Sprays i. 6 SSS Bug Guard PLUS ii. 12 or 18 SSS Bug Guard PLUS iii. 24 or more SSS Bug Guard PLUS 5) Benefit of taking the Instant Delivery vs. Committing through the What’s New
a. Note that there is a SSS Bug Guard PLUS stock up program featured in the C10 What’s New and is therefore also available via regular ordering process. The benefit of the Representative taking the Instant Delivery units vs. committing to the What`s New are as listed below:
i. Receive product on the spot: The Representative can take units immediately, and begin to sell to customers and convert into sales. ii. Carrying Case Bonus: With each 6 Instant Delivery units, the Representative will receive 1 Carrying Case. ( while Instant Delivery units last) 1. If they take 18 units = they will receive 3 carrying cases. If the Representative commits through the What`s New, only after ordering 24 units will she be able to receive carrying cases.(total of 4) iii. Buy Now – Pay later. A charge will be applied to the Representative`s account in C8 at the earliest. iv. Chance to win a Prize: With Instant Delivery, you can enter their name into the draw for a beautiful prize. ( see section 12 for details) 6) How and when will my Representative be charged for the Instant Delivery i. As early as C8 the Representative will see the following charge on her invoice: “Instant Delivery Bug Guard`` (x # of Instant Delivery units taken). 1. Depending on how many units she has committed to, it will be one of the following 3 Product numbers: a. Take 6 ‐ Product Number 1013303 – charge of $7.17 *6 (reg
discount applies) b. Take 12 or 18 ‐ Product Number 1013304)- charge of $6.79 *12
or 18 ( reg discount applies) c. Take 24 or more - Product Number 1013305 – charge of $6.39 *
24 or more ( reg discount applies) ii. If at the time of entry, there is an existing order in the system, this charge will be applied to that order. If there is no order at the time of entry, an order will be created on her behalf on her next scheduled delivery date. The Representative can add to this order. But, in the event that she does not add anything to the order, the system by default will apply a shipping fee. These shipping fees will then be manually credited back ( as nothing will actually be shipped to her) iii. It is imperative that your Representative does not delete this charge from her
order. If she does, AVON will go in and attempt to re-add this charge on a
campaign basis. If at the close of C10 she has continuously deleted the charge,
AVON will apply the charge to her account which will show up on her invoice as
``miscellaneous”. However, as a result, she will not receive any QV, and those
items will not be eligible for returns. 7) What happens if I run out of Instant Delivery units a. Once / If you run out, you may take commitments for the stock up in the C10 What`s
New. You must use the Second Commitment form titled `What`s New Commitment form``
so as to provide clear direction for order prep. (NOTE: Pricing and Offer is exactly as shown in the What`s New. For example only after committing to 24 units will they receive carrying cases, and they will get 4) 8) How do I use the commitment forms? a. There are 2 commitment forms: i. INSTANT DELIVERY COMMITMENT FORM: This is the MAIN Commitment form. It is used to record all of the Instant Delivery units distributed to the Representatives ii. Commitments for the What`s New Offer: Once/If all of your Instant Delivery units have been depleted, you may take commitments for the Stock up from the What`s New. (NOTE: Pricing and Offer is exactly as shown in the What`s New. For example only after committing to 24 units will they receive carrying cases. ( total of 4) b. You must FAX the commitment form to 514‐630‐8787 attn: order prep. You do not need to wait until your sales meeting is over before faxing in your forms. You may fax in your forms as you start to receive Representative’s signatures. Please fax your commitment forms within 24 hours of your sales meeting. c. Please submit only one copy of each commitment form. If you have more names to add after the commitment form has been faxed, submit a new commitment form in order to avoid duplication. Please do not email, or call head office to have names added, all requests must be faxed. 9) What Reporting Tools are available to me? a. Prior to reaching out to promote the Instant Delivery, Print a copy of the report listed below and have it on hand with you. When a Representative commits, you can cross check to verify that their account is not showing a past due amount. The reason this tool is necessary, is that it will help ensure that order prep can easily add the committed units to the Representative’s order. i. In ALM, run the ``Representative Detail Report`` which is located in the Report Center. This can be run on a daily basis, to ensure that you have the most updated information. ii. In the event that a Representative does have a past due amount, please discretely advise her that she can commit now, but in order for her Instant Delivery to be processed, she will need to make a payment to bring her account up to date. Failure to do so will mean that AVON will apply a miscellaneous charge to her account, and the Representative will receive no QV for this purchase and will not be able to return her items. 10) How much time do I have to sell all of the SSS Bug Guard PLUS instant delivery packs? What if I have remaining units after the deadline? a. In the case of remaining stock after your sales meeting, continue to plan SSS Bug Guard Parties. Leverage your alternate support and Representative contacts to distribute the remaining product to other Representatives within your district. Any remaining product as of May 12th will be charged to your District Budget account. 11) Promotional Flyers:
a. Featured online is a call back flyer which can be printed by your Representative to help
them promote SSS Bug Guard Plus after having participated in the Instant Delivery
program. ( Found under “sales support”)
12) What should I always be carrying with me in order to successfully deplete my stock of
Instant Delivery units:
a. Instant Delivery flyer
b. C10 What’s New
c. Earnings chart showing price per Representative segment
d. Instant Delivery Commitment Form
e. Draw Prize Flyer
f.
Instant Delivery Products
13) If I run out of the Instant Delivery units and I took commitments for the What`s New offer, How and when will my Representative receive her products and be charged? a. The Representative will receive her products as early as C8. However, this will depend on the following factors: i. How quickly you, the DSM faxes in the commitment form ii. That there is no credit limitations on the Representative’s account iii. The Representative’s cut off date has not yet passed for the campaign
14) How do I set up the Instant Delivery at the Sales Meeting?
a. Seek out your alternate support for help with the assembly of the Instant Deliveries.
i. Package 6 SSS Bug Guards in 1 carrying case
ii. Display these packs on the table and keep balance under the table
iii. Display your tabletop, commitment forms & flyer next to the Draw Prize items
iv. Circulate the flyers promoting the Instant Delivery Program ( DO NOT leave
these on the chairs for Representatives to see as they walk in, it will be too much
of a distraction) Leverage your alternate support to hand out the flyers at the time
in your presentation when you are promoting the Instant Delivery.
v. Print out the earnings chart from the website so that you can easily advise your
Representatives how much they will be paying.
15) How do I co-ordinate the draw Prize
a. You will have received ,the following items in your C6 bulk shipment:
 Sabrina Wristlet -PINK
CN 19.99
 Sabrina Bag -Pink
CN 44.99
 Signature Watch -Gold CN 69.99
 Total Regular Value of $134.97
b.
c.
This bundle is to be used as a draw prize for those who commit to the Instant Delivery &
if applicable the Offer from the What`s New ( only if your units are completely depleted)
With each commitment that your Representative places, their name will go into the draw.
You will pull a winner at the end of the sales meeting.
Please note, that you only have 1 of each of the above per district. In the event, that you
have multiple sales meeting, you will need to handle the draw differently
i. Promote the bundle at each sales meeting; however the draw will take place only
once all of your sales meetings are finished.
ii. Leverage Social media to generate excitement for the countdown until the draw,
and promote the winner on Facebook
16) How does my Representative place a return?
 Returns are discouraged. However, if the Representative needs to return a
product she will follow the usual return process, but will need to use the following
guidelines:
o
Any units being returned from the Instant Delivery must be returned using one of the
below product numbers (Depending on How many units were committed to). The below
information is also posted on the Representative website under “sales support”
o Product number: 1013303 - If Representative commits to 6 units
o Product number: 1013304 –– If Representative Commits to 12 or 18 units.
o Product number: 1013305 – If Representative Takes 24 or more units