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Why choose
SearchFlow?
The No. 1 property search provider.
SearchFlow is the leading provider of electronic conveyancing
searches with every Local Authority across England & Wales.
We deliver an unbeatable combination of the best customer
support, the best turnaround times and the best value.
One-stop shop
Smart technology
Thousands of legal professionals
trust SearchFlow not only for official
electronic searches but for Land Registry,
environmental, flood, chancel repair and
anti-money laundering searches too.
We have the essential tools to help you
manage more property transactions, to
deliver the service your clients expect and
to develop new products and services.
Strong partnerships
Our vision is to drive the future of
electronic conveyancing. How? By
creating an electronic network that links
all the parties involved in the chain of
buying and selling a property. We are
constantly refining our service to add
more functions and value to make your
workflow more efficient.
Our people are equipped to help you
achieve the optimum performance for
your client relationships and power your
business forward.
Specialist helpdesk operators are on hand
to deal with any day-to-day queries and
chase up late searches from 8am until
6pm Monday to Friday.
Future proofed
Whether you are a first-time user or more
advanced, whether you work in residential
or commercial property, we offer training
at your office or over the telephone.
Training is provided by a professional
team of qualified trainers who work
closely with the sales team. Not only is
the service free but it also allows you to
gain CPD points.
Our dedicated team of account managers
helps you get the best out of our services
and keeps you up to date with new
developments.
Easy accounting
Simply pay as you go for the searches
– not the service. Even our accounting
is streamlined. Direct Debit is integrated
within the payment system to avoid
processing high volumes of cheques.
It’s easy to reconcile the search to the
client – so administration is kept to a
minimum too.
Key Features
•Strong relationships with Local
Authorities and data providers
•Access to Land Registry searches
•Easy mark up of property boundaries
with Ordnance Survey mapping tool
•Access to searches via
our website 24/7
•Integration with most case
management systems
•In-house personal search agency
with national coverage
•Unique search relevancy
and flood checker tools
Registering with SearchFlow takes minutes.
Go online at www.searchflow.co.uk
All we need is your Direct Debit form and
you’re ready to go.
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Complimentary training
Products
and services
All your due diligence searches.
With more stringent compliance requirements for law firms,
conveyancers must ensure they apply the utmost due diligence to
ensure clients are protected with the fullest knowledge before exchange.
One–stop shop
Save time and money
There’s no need to go to other data
providers. With a SearchFlow account
you can order all the searches you need,
including Land Registry, combined or
individual environmental and planning
reports, coal, contamination, flood and
ground stability.
We try to make the ordering process as
cost effective as possible by bundling
together an official or personal Local
Authority search with a variety of other
searches such as water, Chancel,
environmental or flood. You can also
pre-select your favourite searches in one
bundle for one click ordering.
Not only does our system give you access
to over 270 searches but it also highlights
all the relevant searches for your client’s
property and flags up whether it is in a
flood risk area.
Insurance
SearchFlow offers a wide variety of legal
indemnity, chancel and defective title
products, in conjunction with the market’s
two leading providers – First Title and
ConveySure® from CLS. A wide range of
cover is available for both commercial
and residential property transactions via
their own simple and secure web-based
ordering systems.
SearchFlow provides CAD-based plans
which comply with Land Registry Practice
Guide 40 and produce a result which is
accepted first time in 99% of cases.
A pre-plotted Ordnance Survey map is
automatically included with the plan.
Ordering a Lease Plan is easy. Just log
into your SearchFlow account, select your
preferred supplier and provide details of
the property. A bespoke quotation will be
returned, allowing you to include the cost
within the disbursement.
Energy Performance
Certificates
Whether you need an EPC for a residential
or commercial property, we can ensure a
fast turnaround to any UK location via our
nationwide delivery partner.
Anti-Money Laundering, Foreign
National & ID Checks
Property transactions are classified as
a high money-laundering risk and are
now globalised. SearchFlow’s suite of
tools is fully integrated with our identity
management provider, GB Group,
allowing for easy ordering straight from
your SearchFlow account.
Our comprehensive AML report is
fully compliant with the Money
Laundering Regulations 2007 and
Joint Money Laundering Steering
Group (JMLSG) guidelines and helps
businesses to significantly reduce the
cost of compliance.
Our Foreign National Search supplements
your enhanced due diligence beyond the
UK borders, incorporating daily online
database updates and scans a range of
data sources from over 240 countries.
Our ID Check report is ideal for where
a less detailed check is required. It
uses three data sets to verify an identity
including address validation, Call ID and
the edited electoral roll.
Tel: 0870 220 3088
www.searchflow.co.uk
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Lease Plans
Searches
Property information at your fingertips.
We offer over 80 different search types including official and personal
Local Authority searches, Land Registry, water, coal, environmental,
planning and utilities.
Environmental
Planning
In order to meet the requirements of
the Law Society Warning Card on
Contaminated Land, make sure you
advise your clients effectively with a
comprehensive risk assessment every
time you order a Local Authority search.
Standard searches cover planning
issues only in the immediate vicinity to
the property boundary.
You can choose from combined or
individual reports covering contamination,
flooding and ground stability from the
leading data providers in the UK.
We offer DevAssess, the only interpreted
planning and development report that
identifies risks and opportunities in the
vicinity of your client’s property.
Our other planning and neighbourhood
searches will reveal small applications
like extensions and dormer windows, as
well as larger applications such as a new
incinerator or a supermarket that could
affect traffic and noise levels.
Flood
Commercial searches
6 of the wettest 7 years on record have
occurred since 2000. Regular, severe
flooding is now a fact of life and with more
than 50% of incidents due to surface
water, it can happen anywhere. More
detailed flood due diligence for your client
is now becoming essential to ensure the
property can be insured and, in some
cases, mortgaged.
Our range of commercial searches
includes utility, environmental and flood
searches with a choice of all of the major
providers. In addition we provide access
to transport searches including trams,
postal tunnels, civil aviation, London
transport and many others.
Vital for any client buying a property in
an area affected by past or present coal
mining or brine extraction. The report
highlights the likelihood of subsidence
and whether any claims have been made
in the property’s history as well as the
recorded presence of mine gas.
eed a search result urgently? Our
N
specialist helpdesk operators deal with
queries and chase up late searches
from 8am until 6pm Monday to Friday.
Tel: 0870 220 3088
www.searchflow.co.uk
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Coal and brine
Service beyond searches
Commercial
Services
Minimising commercial risks for maximum advantage.
There are lots of reasons why the majority of the Top 100 law firms use
our specialist Commercial Services. We provide the essential tools to
help you manage more property transactions and deliver the service
your clients expect.
Professional support
Our dedicated account managers,
trainers and helpdesk personnel are
product specialists. They understand
the complications associated with
commercial property transactions.
They know how important it is that you
deliver a comprehensive and expedient
service to your clients.
Site Assembly
Large commercial development sites can
be difficult to get your head around. There
can be complications such as issues with
ownership, boundaries and ransom strips.
That’s where SearchFlow’s unique
Site Assembly tool comes in. Electronic
GIS technology enables maps, plans,
aerial photographs, title information,
search details, flood risk data and
contaminated land data to be
viewed from a single application.
Instead of marking up a hard copy plan,
you can use our electronic mapping tool
to give you, and your client, the full
picture. By adding layers to the map you
can identify:
• boundaries and ransom strips
• utility pipelines
• telecoms cables
• transport links
• highways
Portfolio Monitor
Commercial User Group
Our Portfolio Monitor is a bespoke service
for large batches of properties using
online tools that free up your in-house
resources. Instead of preparing, ordering
and processing conveyancing searches
yourself, let us do the legwork.
The commercial user group takes place
twice a year and we encourage all our
key commercial clients to attend. Our
Sales Director, Operations Director and
management team are always present to
hear your views and recommendations.
You can then easily track the progress
of your order via our unique online
dashboard facility, linked to your
SearchFlow account. Our system creates
a complete audit trail and archives all data
for 15 years.
Each meeting covers customer service,
website usability and new products and
developments. There are also product
launches and market updates from
data providers.
• The ability to order on an ad hoc basis
•A dedicated member of our team acting
as your point of contact
•A dashboard facility that allows you to
view the status of your portfolio and
download searches within the portfolio
•Free retrieval of data at a later date for
query or audit purposes.
Bespoke events
Bespoke seminars and CPD presentations
can be requested at your own premises.
These cover:
• Flood
• Contaminated land
•Site Assembly
•Portfolios
•New products and services
•Mapping boundary plotting
Tel: 0870 220 3088
www.searchflow.co.uk
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The benefits of using
Portfolio Monitor include:
Training
Support and guidance from our team.
We place so much value on training support that we have a dedicated
team of professional trainers to work alongside our account
management team. Whether you need to learn our system from
scratch or pick up new functionality, our training support can help you.
Face-to-face training
Our trainers provide over-the-shoulder
advice, suggesting tips and building
confidence. They’ll get to know how your
business works, becoming the person you
can count on for ongoing support.
Web-based training
It’s fully interactive and suitable for large
or small groups. By logging in to an online
meeting and using the telephone, your
team receives live training on the system.
Commercial training
Focusing on the more advanced features
of our service such as advanced mapping
and Site Assembly, as well as the variety
of commercial searches available.
Skill reviews
Our trainers carry out regular skill reviews,
liaising with you to provide feedback,
and to make recommendations. It’s all
part of our commitment to partnering
your business.
Helpdesk support
Our training earns you CPD points as
part of the mandatory Law Society
requirement for continued membership.
Our trainers are all TAP certified, with
excellent knowledge of the residential and
commercial property market in your area.
Our friendly team of customer services
specialists is available from 8am to 6pm,
Monday to Friday. As well as checking
searches, they offer help and advice
and handle any queries raised from
your training.
Peace of mind
Tel: 0870 220 3088
www.searchflow.co.uk
Our trainers are on hand to deal with
questions or problems on a day-to-day
basis. A quick phone call to your
regional trainer will resolve any mapping,
locating or uploading problems you may
be experiencing.
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CPD-accredited
AML Search and
Foreign National Search
Comprehensive risk management from SearchFlow.
Property transactions are classified as a high money-laundering risk.
That means risk management must be considered an everyday
occurrence, with practices auditing and tracking their Know Your
Customer due diligence controls.
We have two tools that enable you
to verify the identity of your UK and
foreign national clients.
AML Search
Many leading law firms are now relying
on SearchFlow’s AML Search. Using
a ‘risk-based’ approach, the system
combines both positive and negative
data sources. It interrogates a number
of approved UK data sources and returns
individual or company search results
in seconds.
This comprehensive search tool is
designed to be operated by any user
with no requirement for specialist money
laundering or AML Search training. It
enables your practice to be fully compliant
with money laundering legislation and
guidelines including the 2007 Money
Laundering Regulations, JMLSG, Law
Society, EU 3MLD, FATF, FSA, IBA, CLC,
CML, IFA, ACCA and ICAEW.
Carrying out manual checks on foreign
nationals can be time consuming with
no real certainty over the quality of
the results.
Why use Foreign
National Search?
•information is sourced from a
potential 10,000 data sources
Our Foreign National Search, in
conjunction with C6 (Intelligence
Information Systems Limited), returns
results within seconds and leaves you
in no doubt as to the true identity of
your client.
•negative information is available
internationally from Interpol, CIA,
FBI, Sanctions Files, potential PEP
lists, bankrupt & insolvent files
This product has been designed to assist
in the fight against fraud, loss prevention
and to comply with the current terrorist
and money laundering regulations. It is
also competitively priced and easy to use.
•live database, updated
throughout the day
Comprehensive data
•ability to search 240 countries
including known risk areas and
British Virgin Islands
C6 has an enviable reputation as being
the most effective intelligence database
of its kind. The system scans over a
wide range of databases including
global PEPs, passport verification and
European telephone directories from
over 240 countries.
With a SearchFlow account you can
access the search at the click of a button
and simply pay as you go.
•positive information is available for
countries wherever possible
•absolutely no impact on credit
ratings, all information is available
in the public domain
•photographic evidence
where possible
•full audit trail and storage of
results, ability to add comments
Tel: 0870 220 3088
www.searchflow.co.uk
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Foreign National Search