Objective Benefits How to get certified Eligibility criteria Qualification Review Board Examination Board Examination Structure Sample Questions Programme Fees CPL Graduates Companies with CPL Holders Schedule for 12th Intake Questions and Answers Organized by: Supported by: To provide a definitive standard for measuring and maintaining the competency and professionalism within the profession of logistics and supply chain management in Singapore. Readily recognized as a logistics professional High quality and ongoing professional development Acquire current and relevant IT and logistics Benchmark professional standards in logistics Add value to organization Valuable networking opportunities within industry This CPL programme is equivalent to the Chartered Financial Analyst (CFA) programme for the Financial Industry. It will be used as the definitive standard for measuring competence and professionalism in logistics and supply chain management. Mr Lim Swee Say Minister of State for Trade & Industry and Communications & IT (2000) This CPL programme will also accord due recognition and accreditation to logistics and supply chain management professionals. In today’s knowledge based economy, continuous and life-long learning is critical for all employees and for the survival of companies. Mr Koh Soo Keong President, Sembcorp Logistics Certified programmes are one way to ensure that we produce qualified professionals that can contribute to the improvement of the industry standard particularly in the area of logistics and supply chain management. Candidate Applies QRB Reviews Application Successful Sit for Exam Pass Award CPL Unsuccessful Obtain more points through experience/qualification Fail Retake To qualify as a CPL candidate, participant must: have relevant working experience in the logistics/supply chain management industry obtain at least 400 certification points in various criteria S/N CRITERIA POINTS 1 Logistic/ Supply Chain Management Experience 1 – 2 yrs = 20 pts per year 3 – 5 yrs = 25 pts per year > 5 years = 30 pts per year (Max of 250 points) 2 General Management Experience 20 points per year (Max of 150 points) 3 Formal Education Diploma = 50 pts Bachelor = 100 pts Master’s = 150 pts PhD = 200 pts S/N CRITERIA POINTS 4 Executive Programmes (College/University Courses in the area of Business, IT, Transportation or Logistics) 25 pts per course (Max 100 pts) 5 Professional Membership (Eg. CMILT, SIPMM, SIMM, SOLE, ILT) 10 pts per year (CMILT x 2, Max 100 pts) 6 Continuing Education Progamme Annual education or management during the past 3 years conference = 25 pts CILT educational programme or conference = 45 pts CILT social talk or one-day seminar = 10 pts (Max of 100 pts) S/N CRITERIA POINTS 7 Leadership 15 pts for each non-company logistics-related committee, board, or subcommittee on which you actively participate (Max of 60 pts) 8 Non-company Logisticsrelated Industry Participation & Contributions Logistics-related speaking engagement = 15 pts Logistics-related published work = 15 pts (Max of 60 pts) 9 Logistics Recognition 25 pts for each non-company logistics-related recognition award received (Max of 100 pts) GRADUATE (5 YRS SVC) EXPERIENCED MANAGER (10 YRS) Logistic/ SCM Experience 115 250 General Management Experience 100 150 Formal Education 100 100 Executive Programmes 50 50 Professional Membership 30 50 Continuing Education Programme 10 50 Leadership 15 30 Non-company Logistics-related Industry Participation & Contributions 0 30 Logistics Recognition 0 50 420 760 CRITERIA TOTAL Ms Tan Beng Tee Deputy Chief Executive MPA Mr Michael Drake Regional General Manager TNT Express Worldwide Mr Karmjit Singh Board Director KTT & GATI (Asia Pacific) Mr Onno Boots Regional Managing Director MNX Mr Koh Soo Keong President SembCorp Logistics Mr Wayne Hunt President/ CEO Toll Global Logistics Mr Poul Lorentzen Vice President Dematic S.E.A A/Prof Hum Sin Hoon Lecturer NUS Business School Review and set CPL examination papers The Board includes: 1. Mr Karmjit Singh, Chairman, CILTS 2. A/Prof Chin Hoong Chor, Vice Chairman, CILTS 3. Mr Chia Peck Yong, Hon Treasurer, CILTS The exam paper consists of 100 multiple choice questions covering Supply Chain Management IT and E-Commerce in Logistics Business Logistics Management Service Operation Management 1. Given total system safety stock, inventory centralizing will improve customer service level because of A. regional DCs are used to be small B. customers’ willingness to wait longer time C. better order processing capability at central warehouse D. larger order quantity at central warehouse E. risk pooling effect 2. In designing a logistics solution for a product that is of slow moving and very uncertain demand, what is the logistics service attribute that is most critical? A. price B. delivery lead time C. customer service D. online track and trace E. delivery lead time consistency Adithya Sari Ang Chee Seng, David Ang Sing Yong Ang Tee Huan, Joshua Ashokhan Ramakrishnan Au Yong Kok Kong, Alfred Aw Wei Ling, Judy Balasubramanian s/o Palani Bhaskaran Nair Boh Seng Kew, Jason Chakrapani Suresh Chan Chak Hoong, Derek Chan Choon Hock, Desmond Chan Hoe Yih, Jasper Chan Kim Fong, Ron Chan Tuck Leong, Nicholas Chan Wai Fun, Wendy Chang Lai Mun, Rodney Cheong Chee Keong, Marcel Cheung Kar Yin, Karin Chia Phee Chor Chin Kin Wei Choo Lee Yew, Jonathan Choo Weng Boo, Sam Choy Wai Ying, Eric Chow Meng Pong Chua Mui Tin Chua Nan Yoong, Jason Debra Yeo Eng Soon Chye Fan Wang Yiang, Daphne Foo Chuan Fatt, Steven Foo Siew Min Foo Shick Wee, Shirlin Foo Yung Fun Foong Keng Seng Gee Say Liang, Nicholas Gee Ying Howe Goh Chee Keong Goh Chin Yam Goh Choon Tiong Goh Han Beng Goh Meng Kiang Goh Poh Gek, Patricia Goh Wee Yaw Harwant Kaur Ho Chee Mu Ho Chew Kin, Alex Ho Kwai Hiong, Florence Ho Tsu Guan, Allen Ho Weng Cheong, David Jimmy Lui Johan Borglin Jude Nicholas Simpson Kay Kong Swan Kirk Hock Hwee Khoo Su-Jin, Jonathan Stanley Ko Guan Seng Kok Chin Wu, Kenny Koh Gek Kiang, Amelia Koh Hwai Tong Lau Poh Choo, Agnes Lee Aik Kian, Alvin Lee Eway Lee Chee Ping Lee Chie Wha, Victor Lee Hock Guan Paul Lee Kian Peng, Darren Lee Peng Kuan, Bernard Lee Shee Weng Lee Suw Kuan Lee Teck Kong, Eddie Lee Toh Kim Lee Zi Wee Lee Weng Fai, Patrick Lei Min, Lucy Lew Teck Hin, Bernard Liau Kok Hoong, Collin Liau Pui Pui Lim Chee Peng Lim Geok Hoon, Cindy Lim Kean Eu, Mervin Lim Kian Wee, Jason Lim Kim Thye, Anthony Lim Hwee Seok, Jasmine Lim Mui Mia, Thomas Lim Seo Meng, Alfred Lim Siew Lee, Vivien Lim Tat Hiem Lim Teck Sim, Andy Lim Tzer Chian Lim Yuon Fatt Lirn Hian Kiat, Christopher Loh Chee Leong, Stephen Loh Sok Bee, Carolyn Loke Mun Wai, Lynn Low Naip Han Low Soo Mei Lui Wai Man, Timothy Mohamathu Abdul Kader Mohan Balagopal Mooi Lai Leng Ng Bor Loon, James Ng Choon Han Ng Kar Loke Ng Poh Sing Ng Theng Kiat, Kendrick Ng Wai Lim, Jolene Samantha Ng Zhi Wei Ngiam Hung Chye Oh Kian Tat Ong Lay Kee, Joanne Pang Hoi To, Alfred Pang Joo Leow Ranjiv Ramanathan S. Gnanasundram S.M. Syed Ali Sadasivan Nair Suresh Kumar Sia Geok Lin, Edwin See Toh Chau Sung Seow Aik Hoe Seow Kheng Oon Seow Min Yuan Sng Chee Hian, David Soo Check Ker, Jerid Sriraman Venkataramani Stuart Cuiverwell Sushil Agarawal T Subramaniam Tan Chiew Yong Tan Choon Seng, David Tan Geok Hoon, Janet Tan Hoe Ann, Jacob Tan Kah Keat Tan Kek Hing, Terence Tan Khay Wah Tan Kim San Tan Kok Nguan, Avery Tan Li Lian Tan Peck Sim Tan Peen Peen Kelly Tan Peng Wei Tan Piak Suan, Kenneth Tan Poh Eng Tan Seng Chuan Tan Siah Ann, Kenneth Tan Sze Teng, Adeline Tan Too Cheng, Frankie Tan Yu Meng, Daniel Tan Wee Hong Tang Leng Fong, Kelly Tai Kwang Han Tay Soo Eng Tee Hong Ser Tee Hai Lim, Ronnie Tee Siak Chuan, Edward Teng Yen Teo Kee Boon Teo Seong Eng, Robert Teo Wee Kiang, Luke Tham Mei See Ti Tat Kuan Ting Hoe Ming Tong Chee Kin, Lucius Damien Tony Tay Verghese Koshy Vincent Faraone Wan Liang Hui, Ronnie Wee Chye Huat, Vincent Wee Yiam Heng Wong Chee Khuen Wong Hong Woei, Daniel Wong Hung Yin, Hydrus Wong Yew Fei Wong Wai Hoe Wu Di, Nelson Yap Meng Hong Yeo Ching Foon Yeo Kok Cheng, Christopher Yip Poh Chan, Rebecca Sheba Yvonne Nattasia Ng Ang Wee Boon Derek Koh Chee Keong David Yap Chor Hian Ganesh Kumar s/o Krishnan Cheang Chia Hsi, Charles Low Weilie Poh Chee Beng Andre Boleto Chew Seng Chye, Ben Hui Wing Sze, Selina Liu Yin Lei APL Co. Pte Ltd APL Logistics Pte Ltd ASCO Asia Autodesk Asia Pte Ltd Avaya (S) Pte Ltd Banta Global Turnlet BAX Global Bossard Pte Ltd Breakbulk of Consolidation Services Cargo Community Network CIBA Specialty Chemicals (S) Pte Ltd Compaq Asia Fulfillment Center Pte Ltd Cougar Express Logistics (S) Pte Ltd Crompton Specialties Pte Ltd CWT Distribution Ltd Danzas Aei Dell Global B.V. (S Branch) DHL International (S) Pte Ltd Diethelm Singapore Pte Ltd Entegris Pte Ltd Exel Singapore Pte Ltd FCI Asia FedEx Express Fujitsu Asia Pte Ltd Future Electronics Pte Ltd Geis Cargo (S) Pte Ltd Hewlett-Packard (S) Pte Ltd IAL Logistics (S) Pte Ltd IBM Jardine Schindler Logistics Johnson & Johnson Medical Asia Pacific KLM Cargo Kuehne + Nagel Pte Ltd MINDEF (School of Logistics) MOL Logistics (S) Pte Ltd MSD Asia Pacific Services Pte Ltd MTU Asia Pte Ltd Nutek Pte Ltd Ocean Wide International Pte Ltd OCWS Logistics Pte Ltd Panalpina World Transport Philip Electronics Roche Vitamins Asia Pacific Pte Ltd SATS Airport Services Pte Ltd SembCorp Logistics Ltd Silicomp Asia Pte Ltd Singapore Airlines Cargo Singapore Offshore Petroleum Services Singapore Police Log Dept Singapore Polytechnic Singapore Shinei Sangyo Pte Ltdz Singapore Technologies Electronics Limited Sony Display Device (S) Sony Supply Chain Solutions (S) Pte Ltd Tech Pacific (S) Pte Ltd Toll (Asia) Pte Ltd TNT Express Worldwide TRW Systems Overseas Inc United Parcel Service W R Grace Singapore Pte Ltd Yamato Asia Pte Ltd Toll Global Logistics Keppel Logistics China Shipping (Singapore) Agency CILTS Progression Pathway Classroom: Logistics Professional Development (LPD) Programme E-Learning: SCPD Diploma Classroom: Maritime Logistics Programme CPL QUALIFYING EXAM E-Learning: SCPD Advanced Diploma CPL (MARITIME LOGISTICS) QUALIFYING EXAM Current To be delivered next year Discussion Master in Logistics & Supply Chain Management Online Bachelor Degree Industry Professionals with Degree CPL Qualification LPD (Classroom) • Massey University N.Z • Australia Catholic University • Australia Catholic University SCPD Advanced Diploma (E-learning) Industry Professionals without Degree Professional Diploma in Logistics & Transport (CILTUK) (Classroom) Agenda Overview of CILT Certified Professional Logistician (CPL) Certification Examination Preparatory Course for CPL Exam PROGRAMME FEE QRB Review of Application Fee ◦ $20 Registration Fee (upon successful assessment) ◦ $500 (CILT Member) ◦ $700 (Non CILT Member) Certification Fee (upon collection of CPL certificate) ◦ $500 (CILT Member) ◦ $700 (Non CILT Member) SCHEDULE FOR 14th CPL EXAM 16 May 2013 : Briefing Session on CPL 13 Jul 2013 : Deadline for the Submission of Application 26 Jul 2013 : Assessment of points by the CILTS Board and the QRB 31 Jul 2013 : Notification to successful candidates 12 Aug 2013 : Commencement of LPD class 07 Dec 2013 : CPL Examination 16 Dec 2013 : Release of results April 2014 : Award of CPL certificates ceremony (in conjunction with CILTS Annual General Meeting) LOGISTICS PROFESSIONAL DEVELOPMENT PROGRAM (LPD) Covers 4 modules ◦ ◦ ◦ ◦ Business Logistics Management Supply Chain Management IT and E-Commerce in Logistics Service Operation Management Evening classes, 6.00 pm to 9.00 pm, twice weekly Total duration: 12 weeks Conducted by professors from Nanyang Business School Programme Fee: S$3,200 SCPD DIPLOMA & ADVANCED DIPLOMA Covers 4 modules ◦ ◦ ◦ ◦ SCPD08 Business Logistics Management SCPD05 Supply Chain Management SCPD06 IT and E-Commerce in Logistics SCPD07 Service Operation Management Duration: 5 months, 1 module every month Each module takes about 9 e-learning hours 1 classroom intersection for each module Candidates learn at their own pace and time Programme Fee: S$2,900 Course Modules Content Business Logistics Management Key Logistics Activities Techniques and Models ◦ Demand Forecasting, Inventory Management, JIT, MRP, Pull Systems, Warehousing, Cross Docking Strategic Issues ◦ Trade-offs in overall Design Challenges and Opportunities in the Logistics Industry Business Logistics Management Module Objectives a) Share an understanding of the fundamental changes and trend in the world economy brought by e-commerce and supply chains; Develop an understanding of why and how a good supply chain and logistics management can produce competitive advantage; Provide an appreciation of the concepts and issues in logistics management; Provide analytical tools and techniques for logistics solution designs and evaluation. b) c) d) Supply Chain Management Process Focus • Business Process Analysis • Information Flows Coordination Focus • Collaboration and Coordination in SCM • Efficient Response, Collaborative Planning and Forecasting Anchors: Game Theory and Principal-Agent Strategic Design Issues • Sustainability, Resilience, Innovations, Cost, Responsiveness, Security Supply Chain Management Module Objective a) To provide the participants with an appreciation and understanding of the strategic and tactical issues in supply chain management IT and EC in Logistics IT Anchors and State-of-the-Art ◦ Enterprise, Users Strategic Impacts ◦ Visibility, Intermediaries, Information Symmetries, Bargaining Power, Networks and Ecosystems Standards, Connectivity, Open Protocols Legal and Intellectual Property Issues Transformation of Supplier, Customer, Employee Relationships IT and EC in Logistics a) b) c) d) e) f) g) Module Objectives Understand the key strategic responses that organisations are undertaking in the e-Business environment. Look at how EC business models are evolving and learn how to successfully design, market, and position on Ebusiness. Examine issues such as channel conflict, brand management, customer relationship management in the logistics domain. Look at key trends in the B2B space with a special focus on alliances, trading partner relationships, trust , and new ways in which companies are starting to operate as virtual and inter-dependent entities. Appreciate the legal, privacy, and risk considerations in the online environment. Learn about new EC technologies and IT trends that are likely to have a major impact on business in the next wave of transformation. Understand the critical human competencies that are needed in the eBusiness space in terms of skills, competencies, knowledge, and governance culture. Appreciate implementation issues including change management and transformation that e-Business strategies demand. Customer Service and Services Marketing Services Characteristics ◦ Experiential Services Development and Process Design ◦ People, Process, Technology Integrating Marketing and Operations ◦ Trade-offs and Collaboration Services Strategy ◦ Enabling Capabilities and Resources Customer Service and Services Marketing Module Objective a) To develop a basic understanding of the special nature and strategic management issues of service operations DATES TO REMEMBER Deadline for submission of application 13 July 2013 Preparatory Course – LPD Aug – Dec 2013 Preparatory Course – SCPD E-learning Jul – Dec 2013 CPL Examination 07 Dec 2013
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