we take change personally ILTA Sample Tools October 8, 2013 © 2012 Emerson Human Capital Consulting, Inc. All Rights Reserved. Similar To From Different Than To Behavior Change www.emersonhc.com © 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved. 30 Days 60 Days 90 Days 120 Days 150 Days 180 Days Wk1 Wk2 Wk3 Wk4 www.emersonhc.com © 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved. LOW --------------------------------------------------------- HIGH influence future how purpose current result LOW -------------------------------------------------------------------- HIGH resistance www.emersonhc.com © 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved. Weekly Action Plan Description How do we build momentum? By requiring immediate action that drives our desired outcome and creating success stories reinforcing it! We want to create a habit of the new behavior – by defining easy actions, layering success, focusing attention on the desired behavior, then rewarding it. This tool provides a simple way to do that – a quick directive for those who can act, with visible follow-up. Here’s how it works: • Send an email telling your direct reports what you are doing. • Provide your direct reports with a weekly action you want them to take. • Solicit stories – success and failure – about how the new behavior is working. • Feed the stories back to the people – create buzz! The following pages include: • A behavior tickler table to trigger actions you, as the executive sponsor, should take by day to drive behavior. • Sample email text to jumpstart this effort . • And remember the key to focusing attention: keep it simple! Weekly Action Plan Sample Wk 1 Monday email: Thursday: Open every meeting with your intended outcome. Wk 2 Close meetings with round-robin agreement. Wk 3 Close meetings asking what other department should be involved. Wk 4 Determine a decision that can be made at a lower level, and delegate it. Wk 5 Call someone who isn’t implementing as agreed. Ask for stories. Share success stories. Friday: Call one person to commend them or ask them to step up. www.emersonhc.com © 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved. Weekly Action Plan Description How do we build momentum? By requiring immediate action that drives our desired outcome and creating success stories reinforcing it! We want to create a habit of the new behavior – by defining easy actions, layering success, focusing attention on the desired behavior, then rewarding it. This tool provides a simple way to do that – a quick directive for those who can act, with visible follow-up. Here’s how it works: • Send an email telling your direct reports what you are doing. • Provide your direct reports with a weekly action you want them to take. • Solicit stories – success and failure – about how the new behavior is working. • Feed the stories back to the people – create buzz! The following pages include: • A behavior tickler table to trigger actions you, as the executive sponsor, should take by day to drive behavior. • Sample email text to jumpstart this effort . • And remember the key to focusing attention: keep it simple! Weekly Action Plan Sample Wk 1 Monday email: Thursday: Open every meeting with your intended outcome. Wk 2 Close meetings with round-robin agreement. Wk 3 Close meetings asking what other department should be involved. Wk 4 Determine a decision that can be made at a lower level, and delegate it. Wk 5 Call someone who isn’t implementing as agreed. Ask for stories. Share success stories. Friday: Call one person to commend them or ask them to step up. www.emersonhc.com © 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved. Sample emails Monday: Subject: This week, open all meetings with your intended outcome. Team, We’ve spent eight hours discussing effective meetings. Now it’s time to put it into action. We’ll take this in small steps that add up to our vision. This week, please open every meeting by defining your intended outcome. On Thursday, I will ask you for examples of how it went – good, bad, indifferent. I’m looking forward to your stories! Regards, Tony Thursday: Subject: How did your meetings go? Team, This week I asked you to open every meeting by defining your intended outcome. How did it go? I’m interested in specific examples, good and bad, of your experience. Thanks, Tony Friday: Subject: Started meetings with intended outcome Team, Here’s John’s experience. Good learning here for all, particularly…. John, thanks for sharing! Thanks, Tony www.emersonhc.com © 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved. Month: Wk1 Wk2 Wk3 Wk4 Wk5 Monday Email Thursday Friday Ask for stories. Share success stories. Call one person to commend them or ask them to step up. www.emersonhc.com © 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved. Month: Wk1 Wk2 Wk3 Wk4 Wk5 Monday Email Thursday Friday Ask for stories. Share success stories. Call one person to commend them or ask them to step up. www.emersonhc.com © 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved. Month: Wk1 Wk2 Wk3 Wk4 Wk5 Monday Email Thursday Friday Ask for stories. Share success stories. Call one person to commend them or ask them to step up. www.emersonhc.com © 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved. [email protected] 510-545-4435 www.emersonhc.com Trish’s Transformation Blog http://linkd.in/18KGNX4 @emersonhumancap facebook.com/ EmersonHumanCapitalConsulting www.emersonhc.com © 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved. www.emersonhc.com © 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved.