Your Organizational Strategy E-Myth Mastery Business Development Process: 3G-02 Page 18 Sample Result Statement Listing President Manager, New Business Ventures Business Analyst Manager, Quality Assurance Internal Auditor Vice President, Internal Operations Director, Finance To achieve the company’s Strategic Objective. To assist in achieving the company’s Strategic Objective by providing management with information and recommendations related to new business opportunities. To assist in achieving the company’s Strategic Objective by researching, evaluating, and reporting information related to new business opportunities. To assist in achieving the company’s Strategic Objective through the review and evaluation of the company’s orchestration and to provide management with recommendations for improvements. To assist in achieving the company’s Strategic Objective through the study, assessment, and reporting of the effectiveness of the company’s orchestration. To provide staff support for the acquisition and retention of clients through the planning, evaluation, monitoring, and improving of financial, information technology, and administrative systems, in a way that promotes an effective, smooth-running organization. To maximize the overall value of the company and optimize cash flow through the planning, evaluation, and communication of financial information, and to provide support related to the allocation and monitoring of financial resources. Manager, Financial Reporting and Analysis Bookkeeper Financial Analyst Manager, Accounts Receivable Accounts Receivable Associate Credit Analyst Manager, Accounts Payable Accounts Payable Associate Manager, Information Technology Systems Analyst and Programmer User Support Associate Director, Administration To optimize management decision-making through the reporting and analysis of financial information. To maintain the company’s financial records. To provide support for management decision-making by reviewing financial information and communicating findings and recommendations. To optimize cash flow through the establishment and implementation of the company’s credit policy and the monitoring and collection of credit sales. To assist in maintaining an optimal and orderly cash flow by tracking and collecting revenues owed to the company. To assist in optimizing cash flow and minimizing bad debts by implementing, monitoring, and evaluating the company’s credit policy. To optimize cash flow through the establishment and implementation of policies and systems for the payment of company liabilities. To assist in maintaining an optimal and orderly cash flow by tracking company liabilities and preparing payments. To facilitate the acquisition and retention of clients through the development and implementation of the company’s information systems. To support the acquisition and retention of clients by evaluating, designing, and developing information systems to meet the company’s information needs. To support the acquisition and retention of clients by training and assisting staff in their use of information technology. To provide staff support for the acquisition and retention of clients through the development and implementation of employee recruitment, employee development, and employee support services. Manager, Personnel Services To facilitate the acquisition and retention of qualified, well-suited, and motivated employees to the company through the development and implementation of recruitment, hiring, compensation, benefits, and training services and systems. Payroll and Benefits Associate To support the retention of employees by administering payroll and benefits systems, providing information to management, and responding to employee inquiries. Copyright ©1984, 1994, 1997, 2005, 2010 by E-Myth Worldwide. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from E-Myth Worldwide. E-Myth Mastery Business Development Process: 3G-02 Your Organizational Strategy Page 19 Personnel Development Associate Manager, Administrative Services Receptionist Administrative Associate Vice President, Marketing Manager, Lead Generation Copywriter Graphic Artist Media Associate Manager, Lead Conversion Sales Associate After-Market Sales Associate Manager, Marketing Development Market Research Associate Market Analyst Sales Systems Development Associate Vice President, Client Fulfillment To assist in providing staff support to employees by recommending, developing and implementing recruitment, hiring, and training systems, and maintaining the company’s Operations Manuals. To provide staff support for the acquisition and retention of clients through the development and implementation of employee-support services related to telephone communications, document production and storage, office supplies, and facilities maintenance. To support the effective operation of the company and the acquisition and retention of clients by communicating with all people who contact the company, in accordance with our positioning strategy, through orchestrated communications systems. To support the effective operation of the company and the acquisition and retention of clients by providing information and services related to document production and storage, office supplies, and facilities maintenance. To acquire long-term, quality clients for the company through the creation of the company’s positioning, sensory package, and marketing strategies, and the development and implementation of lead generation and lead conversion systems. To support the acquisition of long-term, quality clients for the company through the design, production, and placement of media messages, and the development and implementation of promotional activities that produce prospects for the company’s products and services. To support the acquisition of long-term, quality clients for the company by creating written materials for the company’s marketing activities that are emotionally satisfying to targeted prospects. To support the acquisition of long-term, quality clients for the company by creating visual materials for the company’s marketing activities that are emotionally satisfying to targeted prospects. To support the acquisition of long-term, quality clients for the company by placing marketing messages that communicate our promise to targeted market segments. To acquire long-term, quality clients for the company through the implementation of lead conversion systems, so that prospects perceive our commodity and our company as emotionally satisfying. To acquire long-term, quality clients for the company by converting leads into sales through the execution of our orchestrated sales process. To retain long-term clients by providing products, services, and information that they will perceive as emotionally satisfying. To support the acquisition and retention of long-term, quality clients for the company through the development of the company’s positioning, sensory package, marketing strategies, and sales systems. To support the acquisition and retention of long-term, quality clients for the company by conducting and compiling research regarding consumer perceptions, preferences, and needs. To support the acquisition and retention of long-term, quality clients for the company by evaluating market research and communicating findings and recommendations to management. To support the acquisition and retention of long-term, quality clients for the company by innovating, quantifying, and orchestrating sales and after-market sales systems. To retain long-term, quality clients for the company through the development and implementation of service, production, and delivery systems that fulfill the company’s marketing message and contractual obligations to clients and the company’s financial and strategic objectives. Copyright ©1984, 1994, 1997, 2005, 2010 by E-Myth Worldwide. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from E-Myth Worldwide. E-Myth Mastery Business Development Process: 3G-02 Your Organizational Strategy Page 20 Director, Production Manager, Production Production Associate Manager, Materials Control Materials Control Associate Manager, Quality Control Quality Control Associate Director, Product Delivery Manager, Inventory Control Inventory Control Associate Manager, Purchasing Buyer Merchandise Management Associate Director, Service Manager, Service Delivery Service Associate To retain long-term, quality clients for the company through the development and implementation of production, materials control, and quality control systems in accordance with our marketing message and contractual obligations, so that clients’ expectations and the company’s financial standards are met or exceeded. To assist in the retention of long-term, quality clients through the development and implementation of production systems in accordance with our marketing message and contractual obligations, so that clients’ expectations are met or exceeded. To support the retention of long-term, quality clients by executing orchestrated production systems to fulfill clients’ needs and expectations. To assist in the retention of long-term, quality clients through the development and implementation of materials control systems in accordance with our marketing message and contractual obligations, so that clients’ expectations are met or exceeded. To support the retention of long-term, quality clients by executing orchestrated materials control systems related to the procurement, maintenance, and internal distribution of production materials. To assist in the retention of long-term, quality clients through the development and implementation of quality control systems in accordance with our marketing message and contractual obligations, so that clients’ expectations are met or exceeded. To support the retention of long-term, quality clients by executing orchestrated quality control systems to ensure that finished products fulfill clients’ needs and expectations. To retain long-term, quality clients for the company through the development and implementation of product purchasing, delivery, and inventory control systems in accordance with our marketing message and contractual obligations, so that clients’ expectations and the company’s financial standards are met or exceeded. To assist in the retention of long-term, quality clients and the optimizing of cash flow and profitability for the company through the development and implementation of inventory control systems, so that clients’ needs and expectations are met, and excess, obsolete, and damaged inventory is minimized. To support the retention of long-term, quality clients and the optimizing of cash flow and profitability for the company by executing inventory control systems, so that clients’ needs and expectations are met and excess, obsolete, and damaged inventory is minimized. To assist in the retention of long-term, quality clients and the optimizing of cash flow and profitability for the company through the development and implementation of product purchasing, shipping, and receiving systems. To support the retention of long-term, quality clients and the optimizing of profitability for the company by researching, selecting, and ordering product from outside sources in accordance with orchestrated buying and purchasing systems. To ensure the orderly flow of merchandise to and from the company so that clients’ needs and expectations, and the company’s financial standards, are met. To retain long-term, quality clients and optimize profitability for the company through the development and implementation of service delivery systems that fulfill the company’s marketing message and contractual obligations to clients, so that clients’ expectations and the company’s financial objectives are met or exceeded. To assist in the retention of long-term, quality clients and the optimizing of profitability for the company through the development and implementation of service delivery systems, so that clients’ needs and expectations, and the company’s financial standards, are met. To assist in the retention of long-term, quality clients and the optimizing of profitability for the company by executing service delivery systems, so that clients’ needs and expectations, and the company’s financial standards, are met. Copyright ©1984, 1994, 1997, 2005, 2010 by E-Myth Worldwide. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from E-Myth Worldwide. E-Myth Mastery Business Development Process: 3G-02 Your Organizational Strategy Page 21 Manager, Service Systems Development To assist in the retention of long-term, quality clients for the company through the development of service delivery systems in accordance with our marketing strategy, so that clients’ needs and expectations are met or exceeded. Service Systems Development Associate To support the retention of long-term, quality clients for the company by innovating, Vice President, Field Operations Director, Branch Operations Branch Manager Manager, Lead Generation (Branch Office) Lead Generation Associate (Branch Office) Manager, Lead Conversion (Branch Office) Sales Associate (Branch Office) After-Market Sales Associate (Branch Office) Manager, Services Delivery (Branch Office) Service Associate (Branch Office) Manager, Product Delivery (Branch Office) Inventory Control Associate (Branch Office) Shipping and Receiving Associate (Branch Office) Manager, Administration (Branch Office) quantifying, and orchestrating service delivery systems. To acquire and retain clients via the branch network, through the implementation of orchestrated marketing, client fulfillment, and internal systems and through the development and implementation of branch systems, so that clients’ needs and expectations, and the company’s financial objectives, are met or exceeded. To acquire and retain clients via the branch network through the implementation of orchestrated marketing, client fulfillment, internal company, and branch systems, so that clients’ needs and expectations, and the company’s financial objectives, are met or exceeded. To promote the acquisition and retention of clients for the company through the implementation of orchestrated marketing, client fulfillment, internal company, and branch systems, so that clients’ expectations, and the company’s financial standards are met. To acquire clients for the company through the production and placement of media messages and the implementation of promotional activities that produce prospects for the branch’s products and services, in accordance with the company’s marketing strategy and orchestrated lead generation systems. To assist in the acquisition of clients for the company by producing and placing sensory materials into appropriate media in the branch area, so that marketing messages effectively reach and communicate with targeted market segments. To acquire clients for the company in the branch trading area through the implementation of lead conversion systems, so that prospects perceive our commodity and our company as emotionally satisfying. To acquire clients for the company in the branch trading area by converting leads into sales through the execution of our orchestrated sales process. To retain clients in the branch trading area by providing products, services, and information that they perceive as emotionally satisfying. To retain branch clients and to optimize profitability for the company through the implementation of service delivery systems, so that clients’ expectations and the company’s financial standards are met. To assist in the retention of branch clients and the optimizing of profitability for the company by executing service delivery systems, so that clients’ expectations and the company’s financial standards are met. To retain the branch’s clients through the implementation of product delivery and inventory control systems in accordance with our marketing message and contractual obligations, so that clients’ expectations and the company’s financial standards are met. To support the retention of the branch’s clients and the optimizing of cash flow and profitability for the company by executing inventory control systems, so that clients’ needs and expectations are met, and excess, obsolete, and damaged inventory is minimized. To support the retention of the branch’s clients and the optimizing of cash flow and profitability for the company by executing orchestrated systems that ensure the orderly flow of product to and from the branch, so that clients’ needs and expectations, and the company’s financial standards, are met. To promote an effective, smooth-running branch and provide staff support toward the acquisition and retention of clients through the implementation of employee recruitment, employee development, and employee support services. Copyright ©1984, 1994, 1997, 2005, 2010 by E-Myth Worldwide. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from E-Myth Worldwide. Your Organizational Strategy E-Myth Mastery Business Development Process: 3G-02 Page 22 Receptionist (Branch Office) Administrative Associate (Branch Office) Personnel Services Associate (Branch Office) Accounting Associate (Branch Office) Manager, Materials Sourcing Materials Control Associate Shipping and Receiving Associate To support the effective operation of the branch and the acquisition and retention of clients by facilitating communication with all people who contact the branch in accordance with our positioning strategy through orchestrated communications systems. To support the effective operation of the branch and the acquisition and retention of clients by providing information and services related to document production and storage, office supplies, and facilities maintenance. To assist in providing staff support to employees by implementing recruitment, hiring, payroll, benefits, and training systems, and maintaining the branch’s Operations Manuals. To support the effective operation of the branch by collecting revenues, preparing payments, tracking and reporting financial and accounting information, and responding to staff and management inquiries. To provide staff support to the branch operation through the procurement, maintenance and distribution of all materials needed within the branches. To support the effective and profitable operation of the branches by executing orchestrated materials sourcing systems related to the procurement, maintenance and distribution of branch materials. To support the effective and profitable operation of the branch system by executing orchestrated systems that ensure the orderly flow of materials to the branches. Manager, Branch Systems Development and Quality Assurance To support the acquisition and retention of clients and the achievement of the branch network’s financial and operational objectives through the development, monitoring and evaluation of branch systems, and by providing management with recommendations for improvement. Branch Systems Development Associate To promote the achievement of the branch network’s operational and financial Branch Auditor objectives by innovating, quantifying and orchestrating branch systems. To support the achievement of the branch network’s operational and financial objectives by monitoring, assessing and reporting on the effectiveness of the branch’s orchestration. Copyright ©1984, 1994, 1997, 2005, 2010 by E-Myth Worldwide. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from E-Myth Worldwide.
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