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English edition
PRODUCT MANUAL
2014
FLÅM
Welcome to Fjord Norway and the world’s best fjord destination
(The National Geographic Traveller Magazine)
Last update October 2013
CONTENTS
Presentation of our companies and products
Contact list
Page
Page
3
4
Product information and facts
News from the Flåm Railway and Visit Flåm
Online seat reservation – FlamBooking.com
Rail fares 2014
Timetables 2014
Page
Page
Page
Page
Page
5
7
8
9
10
The Flåm Railway Documentation Centre
Page
11
Fjord sightseeing and package tours
Page
12
Page
16
Page
Page
Page
Page
17
18
19
20
Page
22
Page
Page
Page
Page
Page
Page
23
26
27
28
29
31
Presentation of Fretheim Hotel
Capacity / Prices
Conference facilities
Activities at Fretheim Hotel
Aurlandskoen Économusée
Presentation of the Aurland and Flåm region
Nærøyfjorden on UNESCO’ World Heritage List
Brochures and other marketing materials
Presentation of online photo service
Presentation of some of our web pages
Map
2
PRESENTATION
Flåm Utvikling AS (Flåm Development Ltd.) was founded on 30th June 1997 on the initiative of
Aurland municipality, Sogn and Fjordane County administration and NSB AS – Norwegian State
Railways. Flåm Utvikling is owned by NSB AS (50 %) and Aurland Ressursutvikling AS (50 %).
Flåm Utvikling AS owns and / or operates the following companies and brands:
 THE FLÅM RAILWAY
As one of Norway’s leading tourist attractions, the Flåm Railway runs daily and all-year-round
from Flåm at the fjord and up to Myrdal station on the Bergen Railway, 866 meters above sea level.
2013 was a very good year, with 716.000 satisfied guests who experienced a trip with one of
Europe’s steepest and most exciting stretch of railway!
 FLÅM PORT
Since the construction of a new deep-water port in 1999, Flåm Utvikling has been responsible
for service and marketing of Flåm Port, which is one of Norway’s most visited cruise harbours.
Flåm Port offers its hospitality to all kinds of vessels, from regular boat traffic to the largest
cruise ship. In 2013 we had 171 cruise ship calls to Flåm Port.
Aurland Ressursutvikling AS owns the following companies and brands:
 FLÅM AS – VISIT FLÅM
This is our destination company for sales and marketing of the Flåm- and Aurland region on both
national and international extent. Key elements in our marketing are the brand Visit Flåm and our
Internet portal www.visitflam.com.
 FRETHEIM HOTEL
The Historical Fretheim Hotel is a beautiful building in the Swiss Style with 121 rooms in different
room categories, among them 18 Historical rooms. The restaurant and lobby bar have magnificent
fjord view and served local produced food. Explore the English inspired garden and our new café
with out door serving.
 THE FLÅM RAILWAY MUSEUM & DOCUMENTATION CENTRE
The Flåm Railway Museum & Documentation Centre gives you an insight in the building of one of
the world’s steepest railway, the technical development and the people behind this unique
engineering work. The centre is located in Flåm old station building and is open all year. The centre
offers free entrance!
 SOGNEFJORDEN AS
The company Sognefjorden AS offers regular sightseeing tours between Flåm – Gudvangen and in
the Sognefjord area. In addition they offer package tours by coach and charter tours.
 AURLANDSKOEN ÉCONOMUSÉE
The traditional Aurland Shoe is today produced in Norway’s last shoe factory. The visitor centre
show traditional craft through exhibitions where you get insight in today’s shoemakers work!
The purpose and vision behind Aurland Ressursutvikling AS is to maintain and develop the
entire Flåm- and Aurland region into one of the prime tourist destinations and experiencecentres in Scandinavia.
3
CONTACTS
Flåmsbana – the Flåm Railway / Flåm Utvikling AS
Managing Director: Sivert Bakk
Tel: (+47) 57 63 14 02
E-mail: [email protected]
Sales & Marketing Manager: Bengt Hammer
Tel: (+47) 57 63 14 03
E-mail: [email protected]
Booking – Ticket office – Flåm station:
Tel: (+47) 57 63 21 00
E-mail: [email protected]
Internet: www.flaamsbana.no & www.visitflam.com
Switchboard – Contact:
E-mail: [email protected]
Internet: www.visitflam.com
Sognefjorden AS
Managing Director: Stig Johnny Buvik
Sales & Marketing Office:
E-mail: [email protected]
Internet: www.sognefjorden-as.no
Fretheim Hotel
General Manager: Øivind Wigand
E-mail: [email protected]
Booking Manager: Ingvild Åsvang
E-mail: [email protected]
Information – Contact:
E-mail: [email protected]
Internet: www.fretheimhotel.no
Aurlandskoen Économusée
Managing director: Geirfinn Lysne
E-mail: [email protected]
Internet: www.aurlandskoen.no
Flåm Utvikling AS:
The Flåm Railway:
Fretheim Hotel:
The Flåm Railway Documentation Centre:
Flåm Port Authority:
Sognefjorden AS:
Aurlandskoen Économusée:
Fax: (+47) 57 63 23 50
Fax: (+47) 57 63 23 50
Tel: (+47) 57 63 14 00 Fax: (+47) 57 63 14 09
The Flåm Railway Museum & Documentation Centre
Managers: Kate & Espen Ottersen
Tel: (+47) 57 63 23 10
E-mail: [email protected]
Internet: www.flaamsbana-museet.no
Flåm Port Authority
Operations Manager Flåm Port &
the Flåm Railway: Alf Strømsnes
E-mail: [email protected]
Information – Contact Flåm Port:
E-mail: [email protected]
Internet: www.flaam-cruise.com
Fax: (+47) 57 63 23 50
Fax: (+47) 57 63 23 11
Tel: (+47) 57 63 14 06
Fax: (+47) 57 63 23 50
Tel: (+47) 57 63 14 00
Fax: (+47) 57 63 23 50
Tel: (+47) 57 63 32 00
Tel: (+47) 57 63 32 00
Fax: (+47) 57 63 31 99
Fax: (+47) 57 63 31 99
Tel: (+47) 90 17 50 00
Fax: (+47) 57 63 11 19
Tel: (+47) 57 63 45 46
Fax: (+47) 57 63 11 19
Tel: (+47) 57 63 63 00
Fax: (+47) 57 63 11 19
Tel. (+47) 57 63 32 12
Fax: (+47) 57 63 33 85
P.O. Box 42 - NO-5742 Flåm Norway
P.O. Box 75 - NO-5742 Flåm Norway
P.O. Box 63 - NO-5742 Flåm Norway
P.O. Box 89 - NO-5742 Flåm Norway
P.O. Box 80 - NO-5742 Flåm Norway
P.O. Box 50 - NO-5742 Flåm Norway
Odden 13 B - NO-5745 Aurland Norway
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DISCLAIMER REGARDING THE FLÅM RAILWAY
Flåm Utvikling AS (Flåm Development Ltd.) Flåmsbana / the Flåm Railway reserve the right to change
and correct any information provided in this document due to possible changes in operating and
contract conditions, meaning that we are unable to deliver services according to the descriptions.
PRODUCT INFORMATION AND FACTS
As one of Norway’s few private railways, we can offer a train journey through the best
Norway can display of beautiful, untouched and dramatic nature. Tickets for the Flåm
Railway, solely or combined with NSB’s (Norwegian State Railways) lines, can be purchased
from all manned stations and most travel agencies, as well as from our local sales office in
Flåm station.
The Flåm Railway - idyll and drama
The journey from Flåm at the innermost part of the Aurlandsfjord, up to the high mountain station
at Myrdal on the Bergen Railway, is a railway experience unparalleled in Europe; 20 kilometres
long with a descent of 2,838 feet and a gradient of 1 metre in 18! The gradient is unique for this
kind of ordinary gauge railway, and to cope with the enormous height difference, the track runs
partly through tunnels which spiral in and out of the mountainside.
The journey through the steep and narrow
Flåm Valley, with views of mighty waterfalls
and mountain peaks, takes about 60 minutes.
The train travels slowly and even stops at the
most scenic spots.
The trains from and to Flåm connect at
Myrdal with most day-trains running
between the capital city of Oslo and Bergen
on the west coast.
Combined and co-ordinated travels
The Flåm Railway and NSB’s Oslo – Bergen Railway are cooperating on the same ticket system,
which gives an opportunity to have a common and a general train ticket. For co-ordinated travels
on both lines, the company who issues the tickets is responsible for – and must provide – all
necessary seat reservations for both lines. See page no. 9 for more info.
Rail fares and payment
Our prices for 2014 are listed on page no. 10. Note that the fares from Flåm to Vatnahalsen and
Reinunga stations are the same as from Flåm to Myrdal.
We accept payment by cash or credit card at point of boarding, or by voucher from well-known
clients. If you are using voucher and invoice we add a fee of NOK 50 per invoice. Note that the
invoices as per today will be sent through our account partner “NSB Regnskap”. Invoices are to be
paid within 15 days, for delayed payments an interest will be charged.
5
Seat reservations
Our train sets have a total capacity of 525 seats. On the Flåm Railway it is only possible to reserve
seats for groups starting from 10 persons, and customers who do not participate in organised groups
can use one of our carriages intentioned for individuals.
Seat reservation for groups is compulsory but free of charge. Reservations are shown by “reservedsign” stickers with the group’s name on the train windows - there are no numbered seats. We
recommend that seats are reserved well in advance, and please use the Internet, fax or e-mail if
possible. It is of great help if the booking comprises of an alternative departure, as some departures
may be frequently fully booked on days with high demand.
For all group bookings it is important to inform us of any major changes in the number of travellers
or possible cancellations. Missing information regarding changes or cancellations from 4 weeks to
3 days before departure, may lead a 10 % of the ordinary fare invoiced. Cancellations later than 3
days before departure are looked on as “no-show”, and the entire fare for the journey may be
invoiced
Confirmation of reservations
As per today, the earliest we can confirm your booking is 100 days before departure. We will
contact you if any problems with pre-booked reservations occur. For Flam Railway reservations we
recommend our online booking system at; www.flambooking.com.
Welcome to the Flåm Railway – an experience all year round!
Flåmsbana - The Flåm Railway
Tel:
Web:
(+47) 57 63 21 00
www.flaamsbana.no
www.visitflam.com
Fax:
E-mail:
(+47) 57 63 23 50
[email protected]
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NEWS FLÅM RAILWAY AND VISIT FLÅM
Flåm Utvikling AS is constantly improving the product elements and service on the Flåm
Railway. Our fleet of trains now comprises of 6 electrical engines and 12 carriages, especially
suited for driving this demanding line from the fjord to high mountains. During the journey
information is given from the train loudspeakers and on LCD screens. Throughout the
summer season most trains are manned with its own guide.
The world’s best destination and a spectacular train journey
The National Geographic Traveler Magazine has named the Norwegian Fjords the world’s best
destination to visit and the Flåm Railway as one of Europe’s 10 Top Train journeys. “The Society
of International Railway Travellers” has listed the Flåm Railway as one of the world’s top 25 train
journeys.
Information system
An improved information system is installed on board the Flam Railway. Information about the
scenery, the railway’s history, pictures from the route, as well as technical and practical information
in the course of the journey, is now given both from loudspeakers and on LCD screens. For groups
such information can be provided in 15 different languages, but with a limitation for each departure
of maximum 3 different languages in total per carriage.
Flåm Railway brochure
A colorful and informative brochure about the Flåm Railway is available in two different versions;
Version 1: English, German, French, Spanish, Italian, Japanese, Russian and Norwegian. Version 2:
Chinese (two different versions), Thai, Korean, Polish, Hungarian, Portuguese, Dutch and Finnish.
“Memories for a lifetime”
A 20 minutes DVD-presentation is available in 9 different languages; English, German, Japanese,
French, Spanish, Italian, Chinese, Korean and Russian. The film is also available on our web;
www.visitflam.com. The host in our promotion film is Mr Ian Wright, known from the TV
programs Lonely Planet and Globe Trekker.
Our internet portal www.visitflam.com
Our Internet portal; www.visitflam.com offers several services such as a free photo service (500
pictures), video, webcam, download or ordering of brochures etc.
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FLÅMSBANA BOOKING - www.flambooking.com
This is an online booking service merely for the group market, as seat reservations on the Flam
Railway is only required and possible for groups from 10 persons.
We hope and believe that Flåmsbana Booking will be a user-friendly and easy to operate booking
system, where you easily choose the travel date, number, stretch and departure plus state the group
name and contact information. When you have filled in your company name and contact
information, these data will be saved for future use. The information given will then be accessible
on "My Page", and if you have further bookings or changes, you log in by use of username and
password. Here you will also find information on status and furthermore processing of the order /
booking. "My Page" also contains train timetables for different periods, as well as conditions and
group prices for the Flåm Railway. Be aware that we until further notice will not be able to confirm
the reservations before 100 days prior of departure.
When you use a username and password on "My Page", you will have access to a summary of your
contact information and all the bookings you have done on Flåmsbana Booking. From here you can
book for new groups, as well as change or cancel travels that have been previously booked.
Furthermore all messages you have sent to the Flåm Railway from "My Page", will be saved here
together with the answers from Flåmsbana Booking. By this you will get access to a complete list of
all your correspondence with us.
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RAIL FARES 2014
Flåm – Myrdal or Myrdal – Flåm
Ordinary adult ticket
Ordinary child ticket (4-15 years)
Group discount (10 %) – from 10 paying persons
high season 01.05 – 30.09
Group discount (25 %) – from 10 paying persons
low season 01.10 – 30.04 + 01.10 – 31.12
One way
Go and return
300
150
270
400
300
360
226
300
All prices in Norwegian Kroner (NOK) and includes 8 % VAT.
We reserve the right to make adjustments due to new VAT rates or other public taxes.
Local travels on the Flåm Railway – go and return - (se page no. 5 & 6)
The Flåm Railway has introduced a return-discount for adult full fare and groups. Please note that
fares and discounts on the Flåm Railway may differ from the regular NSB fares and conditions. Our
discount for groups is 10 % in high season period May - September.
Unless otherwise is booked or agreed, we will issue tickets for adult passengers. For large-scale
group series travelling locally on the Flåm Railway, we are open for negotiations on fares and
conditions.
If you have a group with at least 10 paying persons, one tour leader or guide etc. travels free of
charge. Both when you book and buy tickets, we need to know the total number of persons in the
group, including tour leader or guide.
The Flåm Railway is a local traffic rail stretch with no numbered seats. Seat reservation is only
possible and necessary for groups from 10 persons. Pre-booked group tickets can be issued and paid
until 10 minutes prior of departure from our local sales office in Flåm station.
Combined travels and tickets for the Flåm Railway (Flåm Utvikling AS) and the
Bergen Railway (NSB AS)
As you might be familiar with our company is in control of the Flåm Railway only, and NSB AS
(the Norwegian State Railways) is in control of the main line between Oslo and Bergen.
NSB has decided that all groups on "their own lines" can only be handled through their central group
office and not by local stations.
Reservation and tickets for such combined and co-ordinated groups travelling together on both lines must
be booked through - and will be handled by – NSB Kundesenter (customer service) or NSB
Incoming Bergen. Note that NSB will be able to book and issue combined tickets for both lines,
such as Flåm–Myrdal–Voss/Bergen/Geilo/Oslo or vice-versa.
NSB do not offer any free travel for guests, tour leaders or guides for groups, and we (the Flåm
Railway) have to follow NSB's rules and regulations for such combined travels. Booking, price,
issuing and payment of tickets will have to be arranged directly with NSB Kundesenter / NSB
Incoming Bergen.
NSB Contact information
Tickets, timetables and booking for combined travels between NSB and the Flåm Railway.
NSB Incoming Bergen Tel: (+47) 23 62 11 11 - E-mail: [email protected]
NSB Kundesenter / Customer Service Tel: (+47) 815 00 888 – www.nsb.no
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TIMETABLES 2014
15. December 2013 – 26. April 2014
Daily departures
Train no..
Dep Flåm
Arr Myrdal
Train no.
Dep Myrdal
Arr Flåm
1870
1872
1874
1876
09.00
09.40
11.30
12.15
14.40
15.30
16.50
17.40
1871
1873
1875
1877
10.00
10.50
13.00
13.50
15.45
16.30
18.00
18.45
27. April 2014 – 14. June 2014
Daily departures
Train no..
Dep Flåm
Arr Myrdal
Train no.
Dep Myrdal
Arr Flåm
1850
1852
1854
1856
1858
1860
1862
1864
1868
08.35
09.27
09.45
10.43
11.05
12.01
12.20
13.15
13.35
14.31
14.50
15.46
16.05
17.03
17.25
18.17
19.55
20.48
1851
1853
1855
1857
1859
1861
1863
1865
1869
09.39
10.35
10.58
11.55
12.13
13.10
13.27
14.25
14.43
15.40
15.59
16.55
17.15
18.10
18.35
19.30
21.00
21.50
15. June 2014 – 31. August 2014
Preliminary – final timetables will be clear during March 2014
Daily departures
Train no..
Dep Flåm
Arr Myrdal
Train no.
Dep Myrdal
Arr Flåm
1850
1852
1854
1856
1858
1860
1862
1864
1866
1868
08.35
09.27
09.45
10.43
11.05
12.01
12.20
13.15
13.35
14.31
14.50
15.46
16.05
17.03
17.25
18.17
18.40
19.36
19.55
20.48
1851
1853
1855
1857
1859
1861
1863
1865
1867
1869
09.39
10.35
10.58
11.55
12.13
13.10
13.27
14.25
14.43
15.40
15.59
16.55
17.15
18.10
18.35
19.30
19.48
20.45
21.00
21.50
01. September 2014 – 28. September 2014
Preliminary – final timetables will be clear during March 2014
Daily departures
Train no..
Dep Flåm
Arr Myrdal
Train no.
Dep Myrdal
Arr Flåm
1850
1852
1854
1856
1858
1860
1862
1864
1868
08.35
09.27
09.45
10.43
11.05
12.01
12.20
13.15
13.35
14.31
14.50
15.46
16.05
17.03
17.25
18.17
19.55
20.48
1851
1853
1855
1857
1859
1861
1863
1865
1869
09.39
10.35
10.58
11.55
12.13
13.10
13.27
14.25
14.43
15.40
15.59
16.55
17.15
18.10
18.35
19.30
21.00
21.50
29. September 2014 – 13. December 2014
Preliminary – final timetables will be clear during March 2014
Daily departures
Train no..
Dep Flåm
Arr Myrdal
Train no.
Dep Myrdal
Arr Flåm
1870
1872
1874
1876
09.00
09.40
11.30
12.15
14.40
15.30
16.50
17.40
1871
1873
1875
1877
10.00
10.50
13.00
13.50
15.45
16.30
18.00
18.45
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THE FLÅM RAILWAY MUSEUM
Visit the Flåm Railway Documentation Centre and learn more about the exciting history of the
Flåm Railway, the technical development and the people behind this unique engineering work.
The Flåm Railway Documentation Centre offers an authentic El-9 locomotive, an old electric range
locomotive, several rail tricycle and exhibitions with text, pictures, sounds and objects, as well as
video presentation of a journey on the Flåm Railway.
In front of the museum you will find a shop with Flåm Railway logo items and souvenirs. You can
for example buy books and videos about Flåm and the Flåm Railway and you can purchase the
traditional Aurland Shoe.
Open daily - all year round
Free entrance
Telephone: (+47) 57 63 23 10 www.flamsbana-museet.no
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Fax: (+ 47) 57 63 32 11
[email protected]
NÆRØYFJORD AND THE AURLANDSFJORD
Fjord sightseeing and charter cruises
Join one of our great fjord cruises in one of
the most spectacular fjord areas in the world.
The famous Nærøyfjord is on UNESCO’S
World Heritage list and no wonder why. The
scenery is simply breathtaking, and we will
take you there!
Sognefjorden AS Fjord Sightseeing & Tours
has spezialised on regular sightseeing tours,
by boat and coach, mainly starting from
Flåm and Gudvangen. Choose from our
sightseeing tours listed below or make your
own fjord event.
World Heritage Cruise, Flåm-Gudvangen, or vice versa (tour 101)
A great fjord sightseeing on the Aurlandsfjord and the Nærøyfjord, considered to be two of the
most spectacular fjords in the world. This tour is the classical and also the most popular tour
offered in the fjords. Several departures daily from May 15th to September 15th, departing from
either Flåm or Gudvangen. NOK 295/adult. Roundtrip incl. shuttle bus, NOK 365 /adult.
World Heritage Cruise Undredal, Flåm-Undredal-Gudvangen-Flåm (tour 102)
Fjord cruise from Flåm-Gudvangen/Gudvangen-Flåm including an activity package in the idyllic
village Undredal. The village is renowned for its local goat cheese and tiny stave church. In
Undredal you will have time for a lecture about the local goat cheese production including cheese
tasting, a guided tour in Undredal Stave Church and time to relax and enjoy the atmosphere.
Dep. Flåm 11:00. Arr. Undredal 11:45. Dep. Undredal 14:00. Arr. Gudvangen 15:30. Shuttle bus
return to Flåm included. Dep. Gudvangen 16:00. Arr. Flåm 16:20. Daily departures between June
1st and August 31st.
Price NOK 495/adult.
Stegastein Viewpoint, Flåm-Aurland-Stegastein, roundtrip (tour 301)
A sightseeing tour by coach to Stegastein, the popular viewpoint at approx. 650 metres above the
village of Aurland, giving you a spectacular
fjord view. Don’t forget your camera. Daily
departures from Mat 15th to September 15th,
duration 1.5-2hours. Departs Flåm 10:00, 12:00
and 14:00, departs Aurland 10min later. (15/531/5 & 1/9-15/9: 2 daily departures: 10:30 &
14:00) NOK 210/adult.
12
Stalheim Sightseeing (tour 302)
This great bus excursion takes you through the mountains and the Nærøyvalley, continuing up to
the very popular viewpoint at Stalheim, overlooking the breath taking scenery of the Nærøy
canyon. At Stalheim we enter the hotel garden for a 30min photo stop, before we start the decline
through the spectacular windy road “Stalheimskleiva”. Guide folder will be handed out on the bus.
Duration: approx. 2 hours. Two alternative departures from June 1st to August 31st.
Price: NOK 310/adult.
A: Departure Flåm 11:30
Departure Flåm 11:30, arrive Stalheim 12:15, 30min photostop, depart Stalheim 12:50 arrive Flåm
13:35.
B: Departure Flåm 13:45
Departure Flåm 13:45, arrive Stalheim 14:20, 30min photostop, depart Stalheim 14:50, arrive Flåm
15:35.
World Heritage Cruise & Stalheim Sightseeing (tour 303)
A combination of our popular World Heritage Cruise and the spectacular bus excursion through the
Nærøyvalley and “Stalheimskleiva”. Perfect tour for visitors with limited time to spend, but still
looking for the best experience! Duration: approx. 4,5 hours. Two alternative departures from June
1st to August 31st. Price: NOK 535/adult.
A: Departure Flåm 11:30
Departure Flåm 11:30, arrive Stalheim 12:15, 30min photostop, depart Stalheim 12:50, arrive
Gudvangen 13:15. Fjord cruise depart Gudvangen 13:20, arrive Flåm 15:30.
B: Departure Flåm 13:45
Departure Flåm 13:45, arrive Stalheim 14:20, 30min photostop, depart Stalheim 14:50, arrive
Gudvangen 15:15. Fjord cruise depart Gudvangen 15:45, arrive Flåm 17:55.
The Magic White Caves (tour 304)
We take you through the mountains towards Gudvangen, and further on through the Nærøyvalley,
before we enter the Magic White Caves for a guided
tour. On carpeted passageways you can experience
the inside of the mountain, an experience of light
and sound, silence and darkness. Guide folder will
be handed out on the bus. Duration: approx. 2
hours. One daily departure from June 1st to August
31st. Price NOK. 345/adult.
Departure Flåm 11:30
Depart Flåm 11:30, arrive the Magic White Caves
12:05, guided tour with coffee/tea and cake, depart
the Magic White Caves 13:00, arrive Flåm 13:35.
Sognefjorden AS
P.O. Box 50, N-5742 Flåm
Phone (+47) 57 63 32 00 - Fax (+47) 57 63 31 99
Web: www.sognefjorden-as.no - E-mail: post@sognefjor
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World Heritage Cruise & the Magic White Caves
Two of our most popular tours combined: bus excursion from Flåm, through the Nærøyvalley,
continuing to the Magic White Caves for a guided tour inside the mountain where you will be
served coffee/tea and cake. The bus takes you back to Gudvangen, where you board our World
Heritage Cruise, taking you on a 2 hour journey through breath-taking scenery back to Flåm.
Duration: approx. 4,5 hours. One daily departure from June 1st to August 31st.
Price: NOK 575/adult.
Departure Flåm 11:30
Depart Flåm 11:30, arrive the Magic White Caves 12:05, guided tour with coffee/tea and cake,
depart the Magic White Caves 13:00, arrive Gudvangen 13:15. World Heritage Cruise depart
Gudvangen 13:20, arrive Flåm 15:30.
Aurland Shoe Factory, Flåm-Aurland-Flåm (tour 306)
Experience the artisans of shoe making through Aurlandskoen. The Aurland Shoe has been
produced since the 1930s, and today the Aurland Shoe Factory is the only remaining manufacturer
of this traditional shoe. Meet the artisans of shoe making, follow the steps of the production
process and discover interesting elements of the historic craft. Make sure to take home with you a
pair of proper shoes as a souvenir. The tour includes bus Flåm-Aurland-Flåm. Guided tours
available for groups (min. 12 pax). Daily departures from June 1st to August 31st. Duration
1.5hours. Departs Flåm 10:00, 12:00 and 14:00. Nok. 210/adult.
Cultural Walk in Aurland, Flåm-Aurland-Flåm (tour 307)
This sightseeing tour gives you a close meeting with cultural heritage and activities in Aurland - a
new tour from 2013! The tour includes bus Flåm-Aurland-Flåm, a visit to the studio of the
glassblowing artist Merete Rein and a visit to the stone church Vangen kyrkje. Merete Rein has
worked with glass since 2006 and in 2012 she opened a glassblowing studio in the center of
Aurland. Vangen Church dates back to 1202 and is the largest stonechurch of the 7 stonechurches
in the region of Sogn og Fjordane. If you have enough time you can also visit the Aurland Shoe
Factory. Daily departures from June 1st to August 31st. Duration 3.5hours. Departs Flåm 10:00
and 12:00. Nok. 270/adult.
Bus & boat charter tours
Tailor-made tours including local food, drinks, guide and entertainment. Tell us what you would
like to do and we will design your fjord experience just the way you want!
Shuttle bus service
Park your car in Gudvangen or Flåm and make your fjord cruise without having trouble getting
back to your starting point. Our shuttle bus service offer several daily departures between Flåm and
Gudvangen, vice versa.
Sognefjorden AS
P.O. Box 50, N-5742 Flåm
Phone (+47) 57 63 32 00 - Fax (+47) 57 63 31 99
Web: www.sognefjorden-as.no - E-mail: post@sognefjord
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Timetable Fjord Sightseeing Nærøyfjord 2014
Dep. Flåm
09:00
10:35
11:10
Arr. Undredal
Dep. Undredal
Via Styvi
Arr. Gudvangen
Dep. Gudvangen
08:45
10:45
Via Styvi
Arr. Undredal
Dep. Undredal
Arr. Flåm
2
13:20
14:10
14:10
14:55
15:30
2
13:20
13:50
14:35
14:35
15:30
11:00
11:45
11:45
12:35
13:10
1
10:30
11:00
11:45
11:45
12:40
2
15:45
17:45
1
2
15:45
16:15
17:55
Schedule is valid for the period May 1st to September 30th except:
1= departures for groups only. To be booked in advance for min. 12 paying guests.
2= departures before May 15th and after September 15th are for groups only.
Time table shuttle bus Flåm-Gudvangen-Flåm
Duration shuttle bus approx. 20 minutes.
(01.06-31.08)
Dep.
Dep.
Dep.
Dep.
Dep.
Dep.
Dep.
Dep.
Dep.
Dep.
Flåm
Gudvangen
Flåm
Gudvangen
Flåm
Gudvangen
Flåm
Gudvangen
Flåm
Gudvangen
10:00
10:30
11:00
11:30
12:00
12:30
13:30
14:00
14:40
16:00
Corr boat dep. Gudv. 1100
Corr boat dep. Flåm 1100
Corr boat dep. Gudv.1130
Corr boat dep. Flåm 1110
Corr boat arr. 1320
Corr boat arr. 1320
Corr boat arr. 1240
Corr boat arr. 1310
Corr boat arr. 1530
Corr boat arr. 1530
1230
1330
Corr. Boat dep. Gudvangen 13:20
Corr. Boat arr. Gudvangen 13:10
(15.05-31.05 & 01.09-15.09)
Dep.
Dep.
Flåm
Gudvangen
NOTE! SHUTTLE BUS SERVICE BETWEEN FLÅM AND GUDVANGEN.
ADDITIONAL COST NOK. 70 /ADULT
All tours:
Children 4-15 years
Children 0-3 years
Groups (+12 pers.)
50% discount
free of charge
10-18% discount
We reserve the right to make changes which may arise after the catalogue is printed; eg. changes to the route of a tour
which may occur as a result of unforeseen events, changes in prices, terms and conditions, and wrong information due
to misprint. Updated information will be available on our website at all times .
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AURLAND HARBOUR AUTHORITY
Fjord arms cutting through the landscape are a common sight along the Norwegian coastline. After
the last ice age the wild and beautiful scenery of the western Norway was formed by water melting
from glaciers and rivers that carved their way through rocks from the earliest period of the earth’s
history. When the ice receded, the landscape was complete transformed into the high mountains,
narrow walleyes, and deep fjords you can admire if you visit our area.
Flåm
The Aurlandsfjord
Aurland Harbour consists of four harbours; Flåm, Aurland, Undredal and Gudvangen, nestling
securely in the innermost part of the famous Sognefjord. Large cruise ships squeeze through the
narrow fjord arms surrounded by snow-capped mountain peaks and waterfalls cascading down the
mountainside. The 204 kilometres long and 1308 metre deep Sognefjord is the second longest and
deepest fjord in the world, and has been a highlight and a main attraction for cruises tourists along
the Norwegian coast for many decades.
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MORE THAN 100 YEARS OF HOSPITALITY!
At the end of the 19th century, Fretheim Hotel was a large farm which accommodated rich English
lords who came to fish for salmon in the Flåm River and to enjoy the scenic landscape. Originally
the hotel was built in the Swiss style, but has evolved throughout the years in line with the increase
of tourists and travelers on the Bergen railway and more recently the Flåm railway. Today, the hotel
is an exciting building both architecturally and historically, with the distinctive, stately old part of
the hotel harmonizing perfectly with the more recent part of the building built in 2000.
The history of Fretheim Hotel is carefully preserved and you can still see how the hotel used to be.
The old part of the hotel has been beautifully renovated, with open fireplaces and antique furniture
in the lounges, library, conference rooms, and not least, all the historical guest rooms. You can walk
around the corridors and discover new things at every corner and enjoy the atmosphere of a glorious
past. Fretheim Hotel became a member of the Historical Hotels in January 2012.
Fretheim Hotel has a close cooperation with local farmers and welcome their products of high
quality. The hotel is well known for its cuisine and use of local ingredients. The area surrounding
Flåm is rich in local producers of unique foods, such as the Undredal cheese, small-scale producers
of top quality lamb, venison and reindeer and, not least, the organic vegetables from Sogn Jord og
Hagebruksskule, the local agricultural college.
Fretheim Hotel is located in Flåm, which is the perfect base for excursions in the unspoiled,
beautiful and wild scenery of West Norway. Since we are a certificated Eco-lighthouse, we truly
care about the environment, our history and traditions. Every room has a view of the fjord and
mountains, which guarantee a unique stay.
Fretheim Hotel
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CAPACITY
ROOMS
Fretheim Hotel has 121 rooms and a charming, traditional storehouse on pillars which can
accommodate 6 people. The historical part of the hotel has 31 rooms, with the remaining 90 rooms
is located in the modern wing.
Fretheim Hotel provides rooms in a number of categories
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Standard twin rooms at the back of the new wing
Single rooms with a bay window and queen size bed
Twin rooms with balcony and view in the new wing
Twin rooms with balcony and fjord view in the new wing
Twin rooms with bunk bed for 3 or 4 persons
Double rooms in the historical wing
Junior suites in the new wing
Tower suite in the historical wing
Handicap rooms
The rooms in the historical wing differ in size and design.
Twin room
DINING
Restaurant
Largest banquet room
Single room
Historical room
SEATING CAPACITY
220
120
OTHER FACILITIES
PRICES
Prices on request - please contact us.
Bar
Lobby-bar
Coffee Shop
Banquet facilities
Hairdresser
Garden with outdoor restaurant
A traditional storehouse “Stabbur”
Outdoor hot tub
Tower with a magnificent view
Fretheim Hotel, P.O. Box 63, NO-5742 Flåm
Tel: (+47) 57 63 63 00 – Fax: (+47) 57 63 11 19
E-mail: [email protected]
Internet: www.fretheimhotel.no
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CONFERENCES
TECHNICAL EQUIPMENT
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Free Wi-Fi
Projectors
Mobile TV
Possibility for video conference
DVD player
Microphones
Loudspeakers with HiFi quality
High-End stereo- og program lights
Touch panel for light, sound, curtains and projector
Laptop
LOCATION
Meeting
Rooms
Fretheim 1
Fretheim 2
Fretheim 1+2
Thorud
Flåmsdalen 1
Flåmsdalen 2
Flåmsdalen 1+2
Size
81 m²
74 m²
155 m²
100 m²
44 m²
53 m²
97 m²
UTable School Standard Cinema Banquet
24
24
80
26
16
16
36
56
48
120
48
20
20
40
24
24
50
24
16
16
36
70
70
170
60
30
30
60
70
70
160
60
20
20
40
Flooring
Parquet
Parquet
Parquet
Carpet/Parquet
Parquet
Parquet
Parquet
We do also have the ‘Flåm Panorama’ which is an atrium / cinema with 75 seats and wide
screen. Flåm Panorama is located 100 meters from the hotel.
Fretheim Hotel also offers several smaller cozy group rooms
Flåmsdalen 1 + 2
Marte stova
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Fretheim 1 + 2
Sivle Room
ACTIVITIES IN FLÅM
THE OLD NAVVIES BIKING ROAD-- RALLARVEGEN
“Rallarvegen” (The Navvies Road) is known as the most spectacular
cycling route in Norway. The path starts at Haugastøl, passes through
Finse and Hallingskeid and ends in Flåm. The total length between
Haugastøl and Flåm is 82 km. The road was used to transport
equipment and material during the construction of the Bergen
Railway. Finse, which is located 1222 meters above sea level, is
Norway's highest railway station. You will also find the
“Rallarmuseet” (The Navvy Museum), which is well worth a visit.
SKIING
Fretheim Hotel and Flåm is situated right in the middle of 4 ski
destinations. One and a half hour drive from Flåm you find the ski
resorts Hemsedal, Geilo and Filefjell, and it takes just 40 minutes to
get to the new ski resort Myrkdalen. Fretheim Hotel offers a ski
package that includes hotel, breakfast, dinner, transportation and
skiing in Myrkdalen. The surrounding area is also ideal for crosscountry skiing. Skiing equipment for rent. Relax in the hotel’s sauna
or enjoy our outdoor hot tub after a day in the slopes.
HIKING THE AURLAND VALLEY
You can walk this beautiful trail on your own or together with a local
and knowledgeable guide. The trail starts at Østerbø which is situated
about 820 meters above sea level and ends at Vassbygdi only 68
meters above sea level. This is the lower part of an old access-road
between the eastern and western part of Norway, and passes through
old cultivated land surrounded by stunning scenery. On your way you
will see some of the 470 different kinds of plants existing in the
Aurland Valley, old farmhouses, rivers and waterfalls.
On the way down the Aurland Valley the path splits in two. You can
choose to go down the Bear Path, which is not for those who are
scared of heights. It is very steep, but has a fantastic view! You can
also take an easier route. You will also pass "Vetlahelvete" (Small
Hell), one of nature’s artworks in the form of a massive hollow in the
mountain. Nobody knows how deep it is because it is filled with
water. This is a hike so magnificent you have to experience it! To get
to Østerbø you take a bus from Flåm Station, and to go back again
20
ACTIVITIES IN FLÅM
HIKING THE OLD TRAILS OF THE FLÅM VALLEY
This excursion starts by taking the Flåm Railway up to Berekvam
Station, which is half-way up to Myrdal. Here you will have a guided
visit at a tiny museum, an old cottage with many objects from the
beginning of the last century. This will give you an impression of the
daily lives on the local farms. You walk from the museum to the
Berkvam Ravine and further down the old road, crossing the river and
ending up at a place called Timbrahellaren. This walk is a great
opportunity to experience the Flåm Valley from the opposite side of
the railway and the new road. Furthermore, you will have opportunity
to hear many interesting stories from a knowledgeable local guide!
After the hike, you will be picked up from Timbrahellaren and
brought back to the hotel.
FJORD SAFARI
In comfortable safari boats you will get the best opportunity to
experience the beautiful west Norwegian fjords and its rich wildlife at
close range. Wildlife like seals, porpoises and eagles are frequently
encountered. You will be close to nature, culture and wildlife. The
guide will tell you about the fjord landscape, local history, wildlife,
tales and legends from the places that you will pass by through the
journey. One of the tours will make a stop in Undredal, a small
village with 85 people and about 450 goats. You will have the
opportunity to taste the famous goat cheese. The company provides
you with suits in order to keep warm and comfortable.
PADDLE THE SOGNEFJORD
Experience waterfalls, bird watching and seals from a kayak on the
Sognefjord! This is a great opportunity to explore the Norwegian
wildlife - alone or with a guide. You can join trips which last from
one hour up to two days! One example is the trip called "The old
King Path" which lasts for four hours and brings you both on a
magnificent paddle trip on the Sognefjord and a hiking trip to a fresh
water lagoon at Fronnes. The guides will tell you about the history of
the kings of Norway as well as the nature surrounding you. Either you
are here with your family or on a conference this is a fantastic
experience not to be missed!
Please contact us for more information
Fretheim Hotel, P.O. Box 63, NO-5742 Flåm
Tel: (+47) 57 63 63 00 – Fax: (+47) 57 63 11 19
E-Mail: [email protected]
Internet: www.fretheimhotel.no
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THE AURLAND SHOE
The Aurland Shoe, as it appears today, has been produced since the mid 1930′s. Previously, 19
different shoe factories where located in Aurland and at the peak nearly 100 people were employed
as shoemakers. Today the Aurland Shoe Factory is the only remaining factory that still produces the
traditional Aurland shoe.
In summer 2009, the Aurland Shoe Factory opened a visitor center in the same building as the shoe
factory, in order to learn more about the history and the traditional craft of shoe making. The shoe
factory in Aurland is one of the few remaining shoe factories in Norway where you can experience
working craftsmen. Furthermore, the visitor center offers informative exhibitions and a factory
outlet where it is possible to purchase the Aurland shoe and other leather products.
The visitor center is based on the Canadian model of ‘Économusée’. The purpose of an
Économusée is to promote and keep alive traditional crafts, skills and knowledge. An Économusée
is not a traditional museum but designed for small-scale businesses specialized in arts and crafts
who want to provide the visitors with information about the production process, skills and
techniques.
Opening hours:
Monday - Friday 08.00 – 16.00
Saturday and Sunday closed
Aurland Shoe Factory
Odden 13 B
5745 Aurland
Tel. (+47) 57 63 32 12
Fax: (+47) 57 63 33 85
www.aurlandskoen.no [email protected]
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Visit Flåm presents
Flåm – Aurland – Undredal – Stalheim – Lærdal – Gudvangen
THE FLÅM VALLEY
The Flåm valley is a typical west Norwegian fjord valley, cutting
through the mountains. Through millions of years, melting water,
stones and gravel from the glaciers have formed the Flåm valley and
the Aurland valley into the beautiful landscape you see today. You
have easy access to the nature in the Flåm valley – so please enjoy!
The Flåm Valley
The Flåm Railway is considered a masterpiece of engineering work. It
is one of the most spectacular railway lines in the world because of the
construction on normal tracks from the fjord to the mountain plateau
865 metres above sea level. Almost 80% of the 20 kilometres railway
line has a gradient of 5.5% or 1:18. One of the highlight on the
journey is the mighty Kjosfossen waterfall.
Kjosfossen
You might combine the Flåm Railway and a walk in the Flåm valley.
Take the train to Myrdal or Vatnahalsen station and walk the 20 km
back to Flåm. It takes approximately 5 hours with easy walk. For a
shorter walk you can leave the train at Blomheller station, 11 km from
Flåm. The raod you walk is the old Navvy road. It was used for
transportation of goods and materials when building the Bergen
Railway in the beginning of the 1900’s.
The Flåm Railway
Average time needed for visit:
2 hours roundtrip on the Flåm Railway.
VATNAHALSEN
Vatnahalsen is located at the top of the Flåm valley and is a popular
place to visit. The area is undisturbed by traffic since the only means
of access is by train. The breathtaking scenery and the wonderful
landscape invites to outdoor activities such as walking and biking, and
amateur photographers will be thrilled by the abundance of exciting
photo shots. Vatnahalsen Hotel is a family run hotel and located close
to Vatnahalsen station. Allow yourself a break in peaceful
surroundings and enjoy a cup of coffee or waffle.
Distance from Flåm to Vatnahalsen:
Average time needed for visit:
Vatnahalsen Hotel
20 km, take the Flåm Railway to Vatnahalsen station
3 – 4 hours, train only: 2 hours.
23
UNDREDAL
Undredal is a charming village at the Aurlandsfjord. The village has
80 inhabitants and 350 goats. Explore the many hiking trails in the
mountains in unspoiled nature, or visit “The house of cheese” for an
introduction of maturing goat cheeses.
Highly recommended is a guided tour in Undredal stave church,
Scandinavia’s smallest stave church. The church dates back to 1147
and the original decorations and inventory are from the 14th century.
Undredal stave church
Distance form Flåm to Undredal:
Average time needed for visit:
12 km / one way (Driving time 20 minutes).
2 hours.
THE AURLAND VALLEY
The well-known and historical valley was once one of the main routes
between the eastern and western part of Norway. The road from
Aurland to the Aurland valley winds its way up the steep
mountainside, and gives a fantastic view towards Aurland and the
Aurlandsfjord. The Aurland valley is an ideal starting point for hiking,
and it is your choice if you want to walk for a few hours or for several
days from mountain lodge to mountain lodge.
Hiking in the valley
Distance from Flåm to Aurlandsdalen valley:
Average time needed for visit:
40 – 50 km / one way (Driving time 45 – 60 minutes).
3 hours – bus excursion
AURLAND
Visit the community centre of Aurland by bus or by boat. You will
find the local historical centre, an art gallery, a collection of the poet
Sivles belongings and a local knitwear design. The beautiful Vangen
church from 1202 and the Économusée are also worth a visit. Between
Aurland and Flåm you will find Otternes Farmyard, a cluster farm
with 27 different buildings dating back to the 1600’s. Today the
farmyard is a living museum showing old traditional hand craft and
local traditional cuisine.
Distance from Flåm to Aurland:
Average time needed for visit:
Otternes Farmyard
10 km (Driving time 10 minutes).
1 – 1 ½ hours.
STEGASTEIN – BREATHTAKING VIEW POINT
On the mountain road between Aurland and Lærdal you will find the
unique viewpoint ‘Stegastein’. 4 metres wide, 30 metres long and 640
metres above sea level. You get a breath-taking view overlooking the
Aurlandfjord. Car parking & toilets nearby.
Memorable view
24
STALHEIM – VOSS
Experience the exciting and steep road from 1835 to Stalheim, once
North Europe’s steepest road! The road has 13 hairpin curves and an
impressive view towards Stalheim, the Stalheim Hotel and Sivlefossen
waterfall.
On your journey towards Voss you will experience lakes, waterfalls
and small villages. Voss offers several museums and a lively shopping
centre.
Start / Distance from Flåm:
Average time needed for visit:
Stalheimskleiva, the road to Stalheim
Stalheim 30 min. - Voss 1 hour
4 hours (including stop at Voss)
LÆRDAL
The road from Flåm to Lærdal takes you through the world’s longest
tunnel. In Lærdal you can visit the Norwegian Wild Salmon Centre,
with its salmon observatory, exhibitions and film. Afterwards you may
walk among the 160 authentic wooden buildings in the towncentre
called “Old Lærdalsøyri”. When returning to Flåm, we recommend
you to drive the mountain road “Aurlandsvegen”. You will experience
snow all year and a panorama view towards the fjord.
Norwegian Salmon Centre – observatory
Close to Lærdal you will find the Borgund Stave Church from 1150.
This is the best preserved stave church in Norway. In 2005 a new
visitor centre opened and the centre displays the history of stave
churches, architecture and religion through many centuries. It is
possible to buy a combined ticket for the Norwegian Salmon Centre
and the Borgund Visitor Centre.
Borgund stave church from 1150
Distance from Flåm to Lærdal:
Average time needed for visit:
Tunnel 42 km (Driving time 35 minutes). Mountain
road “Aurlandsvegen” 55 km. (Driving time 1½ - 2
hours).
4 – 5 hours.
“LÆRDALSTUNNELEN” –- THE WORLD’S LONGEST ROAD TUNNEL
The world’s longest tunnel, 24.5 km, between Aurland and Lærdal
was opened in 2000, after a building period of 5 years. Modern
technology, knowledgeable and skilled workers have made the
planning process and the construction of such a long tunnel possible.
The tunnel is one of the world’s most modern and safe tunnels, with
its own special design.
The Lærdal Tunnel is an important link between Bergen in West and
Oslo in East
Free - no toll to pay.
25
Special tunnel design
GUDVANGEN
Gudvangen is a beautiful small village with 120 inhabitants, situated
in the innermost of the wild and beautiful Nærøyfjord, the most
narrow fjord in Europe.
If you take the boat from Flåm to Gudvangen you will experience
small farmhouses clinging to the mountainside, as they have done for
hundreds of years. On the quayside you will find Gudvangen
Fjordtell, built with inspiration from the Viking age. The hotel has its
own restaurant and “Viking-shop”.
Distance from Flåm to Gudvangen:
Average time needed for visit:
Gudvangen
Bus 25 min or boat 2 hours
2 - 4 hours including transport
THE NÆRØYFJORD, A UNESCO WORLD HERITAGE SITE
The Sognefjord is the second longest and deepest fjord in the world,
and its fjord arm Nærøyfjord is the most narrow and dramatic fjord in
Europe.
The Nærøyfjord is 17 kilometres long and only 250 meters wide at
the most narrow part. The impressive mountains along the fjord peak
to more than 1.800 metres.
The Nærøyfjord
The Nærøyfjord was listed on the UNESCO’ World Heritage list in
2005. The purpose of the list is to encourage everyone to protect and
preserve cultural and natural heritage sites around the world. The
Nærøyfjorden “Landskapsvernområde” takes care of the distinctive
geology, special plant life, rich animal life and ancient cultural
history. Several places along the shore, small farms without road
access tell about an era when the fjord was the most important traffic
artery in the region.
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The Nærøyfjord
OUR BROCHURES, POSTERS, CDs ETC.
A1
The Flåm Railway 1
English, German, French,
Spanish, Italian, Russian,
Japanese and Norwegian
F
A2
The Flåm Railway 2
Chinese (two language
versions), Thai, Korean,
Polish, Hungarian, Dutch,
Finnish and Portuguese
G
B1
Fretheim Hotel
English, German, French,
Italian, Spanish, Japanese,
Korean, Chinese, Russian
and Norwegian
H
B2
Fretheim Hotel
English, German, Spanish,
Japanese, Chinese and
Norwegian
I
C
Visit Flåm
Product manual
English and Norwegian
The Flåm Railway
/ The Sognefjord
English
Photo DVD
Images for
marketing
Promotion DVD
9 different
languages
Ticket cover
English, German
and Norwegian
J1 –JL2
Map of Flåm
English, Japanese,
Chinese and
Norwegian
A4 – App. 30 pages
K1 –K2
The Flåm Railway
Poster
Size 100 x 70 cm
Size 70 x 50 cm
D
Visit Flåm
Poster
Size 70 x 50 cm
E
Map of centre of Flåm
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The Flåm Railway
P.O.Box 75, NO-5742 Flåm
Phone +47 57 63 21 00
Fax +47 57 63 23 50
[email protected]
www.flaamsbana.no & www.visitflam.com
FREE PHOTO SERVICE ONLINE – WWW.VISITFLAM.COM
The purpose of Visit Flåm Photo Service is, to promote national and international marketing of
Flåm (Visit Flåm) as a travel destination to the press and tour operators. You are welcome to use the
pictures, free of charge, provided that it is in accordance with the objective. All pictures used, must
be credited for example "Photo Visit Flåm / Photographer Morten Rakke".
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VisitFlam.com
Flaamsbana.no
29
Fretheim-Hotel.no
Sognefjorden-as.no
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