• Cognizant Solution Overview Bigger Business Analytics, Better Business Results Every click, swipe, “like,” buy, comment and search we make creates a unique virtual identity. The days of beating the competition based solely on superior value or customer service have passed. Great products and people have become essential, and future-ready businesses are dominating their sectors by harnessing and acting on the information swirling around their customers, products, suppliers, employees – and even their own brands. This dynamic virtual identity is what we call a Code HaloTM. Today’s competitive arena is awash in a continuous flow of digital information generated by people, processes and things. From connected cars to digital wristbands, visionary companies are already tapping into and enriching their Code Halos. Those who can read, and act, on Code Halos are capturing an unprecedented level of insight and business value. Illuminating the insights contained with Code Halos requires comprehensive data sets and sources. Whether big, small, structured or unstructured data, Code Halos are like puzzles: the pieces already exist, and are just waiting to be assembled. What they reveal are actionable representations of experiences, preferences and habits. Fabric of Code Halos: SMAC Code Halo’s foundation is SMAC (social, mobile, analytics and cloud technologies) and the digital information these technologies emit. When Solution Overview | 2014 wrapped around people, organizations, products and processes, Code Halos can provide organizations a unique opportunity to mine data and distill meaning in a revealing fashion. Companies such as Apple, Google, Amazon, Netflix and Pandora have realized the disruptive value of Code Halo thinking and how distilling meaning from Code Halo intersections provides a richness of business insight that far outstrips the value of physical assets that have historically underpinned market leadership. Through SMAC StackTM technologies, companies are decoupling business processes from the value chain and transforming old-world industrial models where physical assets were the primary source of decision making to new structures built on digits. A true enabler of business transformation is the art and science of extracting and applying insights from Code Halos for proactive decision making. To do this, organizations need to possess capabilities for integrating Code Halo insights with enterprise data sources. Organizational information systems must mature to a level where they possess robust capability to handle universal data – the phenomenon of size, speed and diversity of data types originating within and beyond enterprise boundaries. Cognizant Enterprise Analytics (EA) business unit has seized the opportunity to lead organizations in their transformational journey. With an eye on the elements required to gain cutting-edge decision-making capability backed by smart © Copyright 2014, Cognizant. All rights reserved. Competing on Code Halos information systems, and by translating the concept of Code Halos to specific industry use cases, EA launched the BigDecisionsTM Business Solutions Platform. Capable of integrating enterprise, industryspecific, social matrix, smart machine, image, video, spatial data and more, BigDecisions also supports in-cloud, multi-tenant and on premise deployment. This agile information delivery platform empowers organizations with analytical apps that are intuitive and self-serving. Our BigDecisions platform enables end-to-end decision-making capabilities. BigDecisions: Winning with Any Data Integration BigDecisions is not just an innovative idea but a n ew pa ra d i g m fo r sea m l ess, e n d - to - e n d information management and analytics value. BigDecisions is a universal data platform that integrates data of any size or shape and brings Code Halo thinking to light through analytical insights. While working in corporate realities of cost, time and resources, the implementation of BigDecisions platform provides flexible, agile and cost-effective solutions for quick insights. To provide business agility, the platform offers a “Data Integration Workbench” that simplifies data integration tasks with increased efficiency, productivity and reduced dependency on resources. Capturing Code Halos with BigDecisions Information-intensive industries such as financial services, education, healthcare and many others, face difficult digital transformation challenges. Our BigDecisions platform will help them unlock incredible new value. BigDecisions helps businesses, big and small, make sense of the digital information generated within the organization that collides with the Code Halos generated by customers, partners, devices and organizations. BigDecisions Platform Architecture BigDecisions – Business Solutions Platform Data Acquisition Unified Information Management Unified Information Management Interface Definition Structured Data ODBC / JDBC Data Mart File Transfer RDBMS Mainframe Flat Files Excel Files XML Files Message Queue Semi-structured Data - Change Data Capture Information Consumption Canonical Data Models Landing / Staging Streams Data Lake In-memory Database Data Rendering Open Data Integrator COTS Adaptors Technical Data Connectors Web Services Analytical Sandbox Data Dumps Data Integration Tools Social Media Blogs Web Pages Native Toolset Business Data Connectors Subscription D a t a Se c u r i ty (Au t h e n t i ca t i o n & Au t h o r i z a t i o n) Data Sources Unstructured Data - Data Discovery BI & Data Visualization Analytical Exploration Data Quality Dashboard Metadata Repository Documents BI / Analytical Dashboards Data Quality Rules Repository Business Rules Repository M e t a d a t a M an ag e m e n t Se r vic e s Email M o n it o r in g & Sc h e d u l in g Se r vic e s Media Files Device / Machine Data Data Integration Workbench Deployment Workbench Metadata / DQ Workbench Analytical Workbench Provisioning Workbench Figure 1 Code Halos are fueling the need for extreme data integration, and BigDecisions can help catapult enterprises ahead of the competition by turning their digital data into relevant insights. BigDecisions help companies capture insights from organizational Code Halos – Enterprise Code Halos, Product Code Halos, Customer Code Halos, Employee Code Halos and Partner Code Halos. The BigDecisions platform can tap into social sentiments and fortify brand by translating Code Halo insights into digitally integrated campaigns. The platform can help optimize operations by applying analytics to enterprise data. Code Halos Industry Use Cases Code Halos Use Cases Data Source » Social media » Transactions data retention » Geo-spatial data » Fraud detection » Auto-telematics » Algorithmic trading » GPS-enabled devices » Improved security » Reputation/brand analysis Banking Financial Services and Insurance » Genetic and claims data » Pharmacogenomics » Social media customer » Pharmaceuticals research sentiment data » Unstructured data such as individual EMRs, lab and imaging Life Science and Healthcare » Increased customer experience, customer » Bioinformatics » Predictive modeling » Patient care quality and program analysis systems, physician notes, medical correspondence, claims and finance » Digital customer: e-commerce social media, mobile commerce » Customer relationship management » Lost sales minimization » Transactions data » Fraud detection and prevention » Geo-spatial data » Supply chain optimization » Eye tracking, video and click » Dynamic pricing stream data Retail Across industries data is swirling. Our BigDecisions platform enables organizations to decode Code Halos – the digital data that surrounds people, organizations and things – with business analytics, helping them maintain a competitive advantage amid the deluge of big data. Code Halos Representative Experiences Energy and Utility Leading utilities are adding power to their business by combining lifestyle, behavior, social, sensor, geo-spatial, weather and mobile data to increase operational efficiency, optimize infrastructures and reduce energy consumption. Consumer Goods A global beverages giant is mixing a variety of digital data channels to drive revenue growth and brand value through analytics. Actionable intelligence from new early warnings, social influencer groups, root causes and event outcome predictions are virtualized across the globe through a self-service platform for key business stakeholder decisioning. Manufacturing A premier automobile manufacturer is speeding ahead by creating seamless car and driver connections. From traffic and weather conditions to staying social, it is creating smarter journeys. Travel and Hospitality One of the largest airports in the world has developed a mobile app to capture turbine data and help decision makers improve customer experience in the airport. By analyzing the passengers’ Code Halos, airport services can create a personalized experience. Healthcare A leading multi-specialty hospital revitalized its business by uniting medical devices, patient records and treatment processes with tablets and staff members and it has the world’s first paperless ICU built on analytics, mobile, cloud, sensors and devices . Life Sciences Clinical apps can be created to integrate patient and pharmacy data with R&D and clinical results with pre-built modules for data acquisition, reports and analytics for clinical trial and pharmacovigilance. Drug development and clinical trial data can be leveraged for personalized patient treatment. About Cognizant Enterprise Analytics Cognizant Enterprise Analytics drive tangible business benefits to every customer and shifts analytics from being cost centers to revenue centers. We future-proof visionary businesses by combining in-depth domain expertise with analytics and information management best practices that help clients optimize decisions and results. Enterprise Analytics is committed to helping clients run better through a range of integrated analytics and enterprise performance management services and solutions. We help clients run differently by grounding our services and solutions in foundational components including mobility, cloud, big data and smart data. Our end-to-end blend of business and technology solutions already reflects the future of analytics, and enables us to create transformational value through innovation and agility. For more information please send an e-mail to our global team at [email protected] or visit our Web site at http://www.cognizant.com/enterpriseanalytics World Headquarters European Headquarters India Operations Headquarters 500 Frank W. Burr Blvd. Teaneck, NJ 07666 USA Phone: +1 201 801 0233 Fax: +1 201 801 0243 Toll Free: +1 888 937 Email: [email protected] 1 Kingdom Street Paddington Central London, W26BD UK Phone: +44 (0) 207 297 7600 Fax: +44 (0) 207 121 0102 Email: [email protected] #5/535, Old Mahabalipuram Road Okkiyam Pettai, Thoraipakkam Chennai, 600 096 India Phone: +91 (0) 44 4209 6000 Fax: +91 (0) 44 4209 6060 Email: [email protected] © Copyright 2014, Cognizant. All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the express written permission from Cognizant. 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