HYDRO SERVICE & RETROFIT SOLUTIONS Service Agreements Secure & Extend Hydro PlantLife® Programme A flexible and secure way to ensure high quality plant support and maintenance – exactly when you need it. FLEXIBLE CONTRACT FRAMEWORKS, TAILORED TO YOUR NEEDS •Plenty of system options: from turbine and generator, to BOP •Flexible service options: from training and technical support, to emergency repairs, parts and assessment. •Choose from single plant to full fleet support •Preferential pricing and contract terms Flexibility, predictable costs and complete peace of mind: everything you need in a service agreement Alstom’s plant support partnership offers a range of fully tailored service package agreements that allow you to control budget by selecting and setting the right level of service, for the right price. Which means your costs are always completely predictable and you always get the right level of support for your needs. Whether you need technical support, condition assessments and audits, training, supply of spare parts, maintenance engineering or even the establishment of customer help lines, we can put together the right medium or long-term support package to suit your needs – and your budget. ALSTOM LONG TERM SERVICE AGREEMENT: THE BENEFITS •Controlled, predictable costs •Fast emergency support and field assistance from our rapid response teams •Priority support for contract-holders, to minimize outages, and restore your plant to service with minimum downtime •Access to part upgrades with priority delivery schedules •Flexibly extend your agreement to just about any aspect of plant maintenance •Agreements can be arranged from just a few months up to a few years POWERFUL EXPERIENCE – JUST AROUND THE CORNER RPWR/PRSHT/PSPLTSA/EN/10.2014/FRA/2444 •Improve the efficiency and profitability of your plant with our expert best practice and powerful experience of our installed base and service contract portfolio •Enjoy the highest levels of service with our fully localized approach. Installed in more than 70 countries, Alstom professionals are fully conversant in your local practices and requirements. © ALSTOM 2014. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited. Alstom contributes to the protection of the environment. This leaflet is printed on environmentally-friendly paper. HYDRO SERVICE & RETROFIT SOLUTIONS SERVICE AGREEMENTS ARTS E P IVERY R A SP G/DEL ENT N EM ICI GRE PR E A TIM EMER G SUPPO ENCY R & AGR T RAT EEM E EN T D RE TAILO NS IO O P T A B LE IL AVA DE D TEC ICATE D HN IC A L SU PPO RT INITIAL PLANT VISIT & MAINTENANCE STRATEGY WORKSHOP e.g .W GS ININ TRA ELIST IC PR EMENT RE AG PLANT CO ASSES NDITI O SM & AU ENT N DIT WITH A RANGE OF OPTIONS TO CHOOSE FROM, WE’LL PUT TOGETHER THE RIGHT SUPPORT PACKAGE TO SUIT YOUR NEEDS: CO M AS P O N E SES NT PR S M E N T OGR AM ID IPR O® mul ti-ye ar agre ement FROM SINGLE SYSTEM/EQUIPMENT TO COMPLETE PLANT OR FLEET D NE D PLAN NNE TES A L P RA nt & U N NCE me A e N e E r M AI N T Ag e rvic rt Se o p p u P la nt S REDUCING COST OF ELECTRICITY 100% certainty Total cost predictability for ultimate peace of mind INCREASING FLEXIBILITY & RELIABILITY 1.Generator and excitation systems 2.Turbines and governors 3.Control systems 4.Hydro-mechanical equipment 5.Balance of Plant >100 years Our proven technology and expertise is based on over 100 years’ experience. RPWR/PRSHT/PSPLTSA/EN/10.2014/FRA/2444 For more information please contact Alstom Hydro Services: North America: [email protected] Latin America: [email protected] China/South-East Asia: [email protected] India/Asia: [email protected] Russia/CIS: [email protected] North Europe: [email protected] South Europe/Africa/Middle-East: [email protected] Visit us online: www.alstom.com A 250 MW Kaplan turnkey power plant powered by Alstom in Bujagali (Uganda) © ALSTOM 2014. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited. Alstom contributes to the protection of the environment. This leaflet is printed on environmentally-friendly paper.