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PART #1
Quick Start Guide FRONTIER HIGH-SPEED INTERNET
STEP ONE
STEP THREE
After you unpack the box, please verify that you have the
following parts:
If you do not have voice service with Frontier (Simply
Broadband customer), please skip to Step 4.
• NETGEAR 7550 Wi-Fi Router and Power Supply
• Ethernet Cable (larger connector)
• DSL Cord (smaller connector)
• 3 In-Line Filters
Install filters on ALL phone devices.
STEP FIVE
STEP SEVEN
Connect Ethernet cable
to the new Wi-Fi Router1 and
the Ethernet port on your desktop or laptop.
If the DSL light doesn't turn solid green after 2 minutes, please
verify the physical setup has been completed as shown in the
“Final Setup Example” and all connections are secure. If you
are still unable to connect, please call 1.800.239.4430.
B
Ethernet port
Three DSL/phone filters are included in your welcome kit.
Install filters
on ALL phone devices. Do not install filters
on phone jacks that are not in use.
Even if you plan to use wireless connectivity, the initial
connection and setup must be performed using the Ethernet
cable.
Step-By-Step Setup Instructions
Power outlet
DSL light
Connect the PHONE side of the dual-port filter to:
NOTE: You should have been provided with a primary e-mail
address and selected a password upon sign-up/purchase.
IF NOT, before proceeding, call 1.800.239.4430.
•DVRs
•Meter readers
•TTY devices
•Emergency medical devices
•Security systems
Power cord
Wi-Fi Router
Ethernet cable
POWER
•Phones
•Answering machines
•Caller ID units
•Fax machines
•Satellite receivers
B
DC 12V
E4
E3
RESET
You will also need your primary billing telephone number for this
account.
E2
E1
ETHERNET
DSL
STEP TWO
For instructions on how to properly install the DSL/phone
filters (including video) please visit:
https://frontier.com/helpcenter/internet-self-install
Do you have dial-up or another Internet service?
(If not, please skip to Step 3)
If you will no longer be using that service, use one of the
following options:
Some disruption in phone clarity and Internet service may
occur if devices are left unfiltered. Additional filters (including
wall-mount filters) are available free of charge by calling
1.800.239.4430.
• If you have dial-up (receiving Internet service through your
telephone line), unplug the phone cord from your computer
and the wall jack. Set the phone cord aside.
1
Do not use the new Wi-Fi Router’s Port 1 for initial setup.
Use Ethernet ports 2, 3 or 4.
STEP SIX
Connect DSL cord
to the DSL port on the Wi-Fi
Router and to the DSL port on the dual-port filter.
Important!
•Do not install filters on phone jacks that are not
in use.
Power outlet
Wi-Fi Router
A
STEP FOUR
POWER
• If you currently have other Internet service and if you use
a router, disconnect the Ethernet cable (See example Step
5, Cord B) from the computer that is connected to the old
router and ANY computer in the home that was connected
to a router or Wi-Fi Router. Your new Frontier Wi-Fi Router
has built-in wireless capabilities, which allows you to connect
additional computers to your network without the need for
cables.
Wall jack
DC 12V
E4
E3
T
RESE
NET
ETHER
DSL
Locate your Ethernet cable (larger connector) and your DSL
cord (smaller connector) from the Installation Kit.
DSL cord
E2
E1
Power cord
C
Connect the power cord to the Wi-Fi Router and plug it
into a power outlet.
• If you are replacing a current Frontier Wi-Fi Router, unplug
the Ethernet cable from your old router/modem and plug it
into the new 7550 Wi-Fi Router.
Ethernet Cable
Note: If there are no landline phone devices in
your home, or you are swapping out an existing
modem, proceed to Step 5.
FIRST—Turn the power switch found at the back of the Wi-Fi
Router to the ON position. You should now see the DSL light
blinking.
DSL Cord
NEXT—Wait for the DSL light to turn green. If the light turns
solid green, turn to the back side of this guide to continue
configuration.
NEED HELP?
Call Frontier
Tech Support
1.800.239.4430
Power outlet
Wall jack
Final Setup
Example
Power
cord
Wi-Fi Router
Filter
A
POWER
DC 12V
E4
E3
T
RESE
E2
RNET
E1
ETHE
DSL
Phone
(Optional)
C
DSL cord
B
Ethernet cable
B
(The modem and your computer may look different than those depicted in this example.)
Do not use Port 1 for initial setup. Use Ethernet ports 2, 3 or 4. DSL is your High-Speed Internet Service.
FTR_NetGear_7550_Res_CT_QSG_11_14
PART #2
WI-FI ROUTER CONFIGURATION & EMAIL SETUP
WI-FI ROUTER CONFIGURATION
BEFORE YOU GET STARTED
If you are using a wireless only device such as a laptop, tablet or smartphone
you can still setup the Wi-Fi Router. In order to do this, connect your device
to the default wireless network located on the bottom of the modem.
STEP THREE
Does the name in the box appear to be the name associated with your
account? Keep in mind that the name that appears on the account may
be another member of your household or business. If the name is correct,
click Yes.
E-MAIL SETUP
Now that you are able to access the Internet, you can follow the steps
below to activate your Frontier e-mail account.
STEP FIVE
You will now be able to begin sending and receiving e-mail.
STEP ONE
The SSID is the name of your wireless network.
In the address bar of your Web browser, type the following address:
webmail.frontier.com
WPA is your wireless security key.
Push the Enter/Return key on your keyboard.
STEP TWO
Login with your Frontier e-mail address and your password. Click Login.
STEP FOUR
If you have an iPad, tablet, laptop, PlayStation or other wireless device, you
may enjoy the benefits of wireless connectivity. Select Yes if you wish to
utilize wireless connectivity with your new high speed service. If you select
NO, proceed to STEP FIVE.
For more information on Frontier Webmail, please visit:
https://frontier.com/email
For more information on how to connect your device to the wireless
network, please visit: https://frontier.com/wireless-setup
Now, follow the steps below to complete the setup wizard.
STEP THREE
If you agree, check the box and then click the “I accept” button. If you
do not agree with the Terms of Service, you will not be able to advance
with the e-mail setup.
STEP ONE
Open a Web browser:
Internet Explorer
Mozilla Firefox®
Google Chrome
If you are interested in setting up an e-mail client, such as
Outlook, Windows Mail, Mac Mail, etc., instructions can be
found here:
https://frontier.com/email-setup
PART #3
Safari
SECURE IT FROM THE START
STEP FIVE
STEP TWO
On the page that appears, enter the phone number on which your new service
resides. Please enter your phone number in the box and click next to proceed.
Before you can use Frontier’s High-Speed Internet Service, you will need
to agree to Frontier’s Acceptable Use Policy. Click Yes to agree. Note:
You must agree to this policy to proceed.
STEP FOUR
Keep your Frontier High-Speed Internet fully secured from the moment you hook it up, with
Frontier Secure. With help that is always there when you need it, Frontier Secure protects
your digital lives and livelihoods!
Please enter your date of birth, gender and zip code. Click Submit.
PROTECT YOURSELF, YOUR FAMILY, YOUR EQUIPMENT­­‑­—ALL IN ONE PLACE:
Note: Due to federal requirements and regulations, your birth date is
required to be COPPA compliant. For more information on this, please
visit http://www.coppa.org/coppa.html
• AWARD-WINNING COMPUTER SECURITY—Protects against viruses, spyware,
rootkits and other malware; email filtering, firewall protection, URL blocking, parental
control and protection from new threats.
• UNLIMITED CLOUD-BASED BACKUP & SHARING—Automatically, silently backs up
unlimited computer information; access and share files and documents from any Internetenabled device.
The setup of the internet is now complete.
• 100% U.S.-BASED PREMIUM TECHNICAL SUPPORT—24/7 unlimited, remote
access to technical support for troubleshooting and device/software installation; PC
Tune-Ups, malware removal and more.
FRONTIER SECURE PERSONAL SECURITY PLUS BUNDLE
CALL 1.888.620.3663
OR VISIT FRONTIER.COM/SECURE1
Already a Frontier Secure customer? Now is the time to make sure that
your protection services are fully activated. Call us today if we can help!
©2014 Frontier Communications Corporation.